Watson Caritas Patient Score

Kaiser Permanente, Northern California

Caritas in ActionHow Caring Science informs and inspires KP caregivers and affirms our commitment to provide our

patients and their families exceptional care

Caritas Consortium 2014

Watson Caritas Patient Score

Honoring Health, Healing & Wholeness

Watson Caritas Patient Score

Intent to Contribute Statement:

Use of the Watson Caritas Patient Scoring tool to assess patient perspective on compassionate care, respect for

personal beliefs, and caring-healing environment.

On February 21 we are beginning a journey to "Reignite the Passion" for Nursing at our medical center. During

this session information will presented on Caring Science and a Caring project for each month will be developed

for all units in the Medical Center. After the first project is completed, patients will be interviewed using the

Watson Caritas Patient Scoring tool (permission obtained from Dr. Watson) and action plans will be created

around our results. By June we should have data for March and April. The poster board will demonstrate our

specific actions on the units with correlating results. This work will take place in both the adult hospital and in

Women's & Children's.

Evaluation of the Patient Perspective as it relates to the following: Deliver my Care with Compassion and Kindness

Meet my Basic Needs

Respect my Personal Belief and Faith, Allowing for Hope

Create a Caring Environment that Allows me to Heal

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Inspired Contributor(s): Susan Brenden – Caritas Coach

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Service Area: North Valley

Medical Center: ROS

Affiliation: PCS

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Year Shared: 2014

Venue: Caritas Consortium

Format: Poster

ID #: E02

Keyword TAGs: Identifier

Consortium2014-June, North Valley, Roseville, Poster, Caritas Coach, Patient Care Services

Culture, Patients/Families

Descriptor Authentic Relationship, Caritas

Consciousness, Research and Metrics

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Watson Caritas Patient Score

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Watson Caritas Patient Score