Water Softener Installation Guide Effective for all Softeners from our Range Siting the Softener Where possible, this should be close to the rising main. Take care to allow hard water take off points for a drinking water facility and /or an outside tap. For easy DIY installation we recommend the fitting of a hard or filtered water kit. If the Stopcock is located in an inconvenient position to create a hard water supply we recommend the fitting of an reverse osmosis system. The distance between the drain and the Softener should be as short as possible. Ensure that both the drain and overflow are not subject to freezing or over 120°F. If siting the softener within a cupboard ensure that the base is adequately supported. If the softener is being installed within your loft etc, it is recommended to house the softener within a 25-gallon tank and insulate well. The overflow on the tank should be below the softener overflow and be a minimum of ¾” in size. Non Return Valve In single dwellings a single check valve should be fitted. This is supplied with our installation kits that can be ordered separately. Check list Dependant upon your installation you may need to purchase 2 T valves if you purchased a fitting kit all other valves required would be included. Check that you have ordered the correct fitting kit for your installation. Combi boilers require a Combi Kit, Pressurised system require a 22mm Fitting Kit. Water Pressure Test It is important that a pressure check is carried out. Low and high water pressure can result in either damage to, or failure of the softener. Although the softener is tested to a pressure of 8 bar we recommend the fitting of a pressure limiter should your pressure exceed 5 bar (70 psi) we also recommend that any water appliance should be fitted with a leak controller. Typical Softener installation Valve configuration Before starting installation of the valves ensure that the stopcock is in the closed position. DO NOT ADJUST THE RED BAR THIS IS ONLY TO BE USED OUR BY ENGINEERS Planning Your Installation Always observe the water byelaws. Ensure there is only one rising main, that you have allowed space for access to the unit for salt filling and possible maintenance in the future. Check the water pressure; locate the rising main ( stop cock), a drain facility and a power supply.
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Water Softener Installation Guide Effective for all Softeners from our Range
Siting the Softener Where possible, this should be close to the rising main. Take care to allow hard water take off points for a drinking water facility and /or an outside tap. For easy DIY installation we recommend the fitting of a hard or filtered water kit. If the Stopcock is located in an inconvenient position to create a hard water supply we recommend the fitting of an reverse osmosis system. The distance between the drain and the Softener should be as short as possible. Ensure that both the drain and overflow are not subject to freezing or over 120°F. If siting the softener within a cupboard ensure that the base is adequately supported. If the softener is being installed within your loft etc, it is recommended to house the softener within a 25-gallon tank and insulate well. The overflow on the tank should be below the softener overflow and be a minimum of ¾” in size.
Non Return Valve In single dwellings a single check valve should be fitted. This is supplied with our installation kits that can be ordered separately.
Check list Dependant upon your installation you may need to purchase 2 T valves if you purchased a fitting kit all other valves required would be included. Check that you have ordered the correct fitting kit for your installation. Combi boilers require a Combi Kit, Pressurised system require a 22mm Fitting Kit.
Typical Softener installation Valve configuration
Planning Your Installation Always observe the water byelaws. Ensure there is only one rising main, that you have allowed space for access to the unit for salt filling and possible maintenance in the future. Check the water pressure; locate the rising main ( stop cock),a drain facility and a power supply.
Water Pressure Test It is important that a pressure check is carried out. Low and high water pressure can result in either damage to, or failure of the softener. Although the softener is tested to a pressure of 8 bar we recommend the fitting of a pressure limiter should your pressure exceed 5 bar (70 psi) we also recommend that any water appliance should be fitted with a leak controller.
Before starting installation of the valves ensure that the stopcock is in the closed DO NOT ADJUST THE RED BAR THIS IS ONLY TO BE USED OUR BY EN
position.
GINEERS
Connecting to the softener Once you have completed the installation of the valves put the valves into the positions as shown Softener inlet and outlet closed bypass valve open (if you have also installed an EMWC hard water supply kitand have only so far installed the valve also make sure that this is closed) You can now safely return the stop cock to the open position.Using the hoses provided (if you purchased an EMWC fitting kit) connect the straight end of the hoses having first inserted the washer provided to the softener inlet and outlet valves. Next run off a quantityof water to ensure any debris is cleared from installation before connecting the angled end to the softener. Debris from installation can affect the softener performance and cause overflow during regeneration. The softener inlets and outlets should be indicated either with the words inlet or outlet or with an embossed directional arrow on the softener tails. Normally the softener tails are in a configuration of three with the centre normally being the waste outlet. Waste Pipe Installation All EMWC softeners are provided with a waste hose on some of our units this is preinstalled to the softener. Should this not be the case on your machine use the connection fitting at the end of the supplied flexible pipe to connect to the softener drain connection. Run the drain hose to either an up stand or an outside drain. A minimum air gap of 20mm must exist at the end of the drain line. Softened water will have no adverse effect on a septic tank. If you need to extend the drain hose this can e done by connecting to a 15mm copper tube for a maximum run of 8 meters with a minimum daytime pressure of 40psi. Ensure that the drain hose is not kinked in any way as this will lead to an overflow of the machine. The drain hose can run up hill to a maximum of 3 feet with a minimum pressure of 40psi.Overflow Connection The hose from the overflow should be cut from the drain hose provided. The overflow connection is the white ½” hose spigot on the rear or side of the cabinet. No clip is required for this connection. The overflow must be run downhill through an outside wall without kinks or restriction. It is recommend the overflow hose be visible when it exits the Outside wall.
Electrical connection Connect the transformer provided to a continuous electrical connection supply with the power off. Plug the flying lead from the transformer into the electrical connection on the controller (see programming instructions for location of individual units). Ensure the flying lead cannot get caught on the camshaft or any moving parts on the machine
Preparing the softener to go into service Now that all of the connections have been completed it is advisable to put approximately 5 litres of water into the brine tank. You may also at this point but a quantity of salt into the tank. Do not allow the salt level in the brine tank to exceed the height of the overflow. Should you require a salt supply contact 0800 371 093. The amount of salt used will depend upon the type of machine.You should never let the brine tank become completely empty of salt and it is advisable to check the salt levels on a weekly basis until a usage pattern has been established. Setting the machine to service To set the machine to service simply alter the position of the inlet and outlet valve and turn the bypass valve to the off position. It is recommended that this procedure is completed in the following order. 1, Turn the Softener inlet valve to the on position 2, Turn the bypass valve to the off position. Allow approximately five minutes to allow the incoming water to build a level of pressure before completing step 3. 3, Turn the Softener outlet valve to the on position. You should now complete any programming instructions that apply to your particular machine and perform a manual regeneration. A manual Regeneration is performed at this stage to allow you to confirm that the unit has no leaks from the installed valves and the Waste runs free. This regeneration will also assist in clearing any potential air locks that may be present within the system. The regeneration will also reset any internal meter or timer devices that dictate the frequency of the regeneration cycle. Your machine should now be supplying your property with soft water. If youfind that the water feels too soft for you. It is possible to dilute the softness by slightly opening the bypass valve and allow some hard water to blend with the soft.
5. Put into operation. 3/4 fill brine tank with tablet salt a. Open water supply valve slowly to full open position.b. Carefully advance indicator knob COUNTERCLOCKWISE to center of
FAST RINSE/REFILL position and hold there until air check (Figure 10) fills with water and water starts to flow through brine line into brine tank. Do not run for more than two minutes.
c. Advance indicator knob COUNTERCLOCKWISE until arrow points to the center of the BRINE/SLOW RINSE position.
d. With the conditioner in this position, check to see if water is being drawn from the brine tank. The water level in the brine tank will recede very slowly. Observe for at least three minutes. If the water level does not recede or goes up, or if air enters the transparent air check chamber and the ball falls and seats, reference Troubleshooting section.
e. Advance indicator knob COUNTERCLOCKWISE to CONDITIONED WATER.
f. Run water from a nearby faucet until the water is clear and soft.
Programming1. Set days of regeneration on skipper wheel (Figure 11).
• Pull all skipper pins outward (away from control).• Rotate skipper wheel until day arrow points to current day or number 1.• Depress skipper pin(s) at day(s) for which regeneration is desired.
2. Set the time of day.• Grasp timer knob and pull outward.• Rotate in either direction until the timer arrow points to the actual time of
day.• Release timer knob.
Note: With the time of day properly set, the conditioner will regenerate at about 2:30 a.m. If you prefer to have the unit regenerate at an earlier or later time, simply set current time-of-day accordingly (e.g., to have the unit regenerate at 4:30 a.m.—two hours later—set the clock two hours earlier than the actual time of day.)
Note: The Timer Locking Pin should always be horizontal (Figure 11) during operation.
ProgrammingPlug the wall-mount transformer into a functioning electrical outlet that is not controlled by a switch. Plug the transformer into the transformer plug receptacle on the control.
Open the access door by pushing the raised tab on the door toward the left while pulling the tab out (Figure 12).
Time of Day SettingWith the jumper on the set of pins next to the word TIME (Figure 13), set the time of day to the closest hour by pressing the black TIME SET button. PM hours are indicated by a light next to the letters PM on the display window.
Note: The use of a small needle-nose pliers will aid in moving the jumper.
Note: The unit is factory set to regenerate at 2:00 a.m. If you prefer to have the unit regenerate at an earlier or later time, simply set the current time of day accordingly (e.g., to have the unit regenerate at 4:00 a.m.—two hours later—set the clock two hours earlier than the actual time of day).
Note: The Timer Locking Pin should always be horizontal (Figure 12) during operation.
Hardness SettingMove the jumper to the set of pins next to the word HARDNESS (Figure 14). Press the black TIME SET button until the hardness of the incoming water supply is displayed. The hardness range is from 1 to 99 grains per gallon.
To change water hardness stated in parts per million (PPM) to grains per gallon (GPG) use this formula: Hardness Figures can be obtained from your water provider
Capacity Setting Already Factory Set
.
Note: A spare jumper is located on the bottom set of pins.
In the event that the hardness setting must be changed, simply follow the appropriate steps described above.
Calendar Override Setting1. Disconnect power.2. Place jumper on Pin A and reconnect power.3. Move jumper to Pin B. A zero will appear, indicating zero days of calendar
override. All 460i controllers are preprogrammed in this manner at the manufacturer.
Parts per Million Grains per Gallon, We Also sell hardness Test Kits 14.1
4. Depress the black TIME SET button. The numbers will roll from “0” to “15.” Release the switch at the desired number of days for the calendar override. For example, releasing the switch at “10” would program a 10-day calendar override.
5. Disconnect power.6. Place jumper back on TIME and reconnect power.7. The calendar override program is maintained during power outages by the
NOVRAM circuitry.8. To remove the calendar override, follow the same steps above and program
back to “0. ” Guest Cycle (Manual Regeneration) When abnormally high water usage exhausts your water conditioner’s capacity ahead of schedule, an extra regeneration can be achieved. Depress the indicator knob on the 440i (Figure11) with a wide-blade screwdriver and turn COUNTERCLOCKWISE to START to initiate a regeneration. For the 460i, simply depress the indicator knob (Figure12). It will take a few minutes for regeneration to start. A normal regeneration will take approximately two hours. Figure 13
Preventive MaintenanceInspect and clean brine tank and screen filter on end of brine pickup tube once a year or when sediment appears in the bottom of the brine tank.
Clean injector screen and injector once a year:1. Unplug the wall-mount transformer.2. Shut off water supply or put bypass valve(s) into bypass position.3. Relieve system pressure by opening valve No. 5
(at rear) with a screwdriver.4. Using a screwdriver, remove injector screen and injector cap (Figure 16).5. Clean screen using a fine brush. Flush until clean.6. Using a needle-nose pliers, pull injector straight out.7. Flush water into the injector screen recess of the valve body to flush debris out
through the injector recess.8. Clean and flush the injector.9. Lubricate the O-rings on the injector, injector cap and injector screen with
silicone lubricant.10. Reinstall the injector, injector cap and injector screen. See IMPORTANT note.11. Plug the wall-mount transformer into outlet; reset time of day.12. Slowly open water supply valve or return bypass valve(s) to the “not in bypass”
position.
IMPORTANT: Do not overtighten the plastic cap. Seat the cap lightly into position. Overtightening may cause breakage of the plastic cap that may not be immediately evident.
TroubleshootingThe technology upon which the Series 255 control is based is well established and proven in service over many years. However, should a problem or question arise regarding the operation of the system, the control can be very easily serviced. The control module can be quickly replaced or adjustments can be made at the installation. We recommend that you contact your local professional water treatment dealer for most concerns. For parts mentioned, refer to exploded views in the Replacement Parts section of this manual.
IMPORTANT: Service procedures that require the water pressure to be removed from the system are marked with a ! after the possible cause. Refer to Preventative Maintenance section for instructions.
CommonProblem Possible Cause Solution
1. Brine tank overflow.
a. Uncontrolled brine refill flow rate.
b. Air leak in brine line to air check.
c. Drain control clogged with resin or other debris.
a. Remove brine control to clean ball and seat.
b. Check all connections in brine line for leaks. Refer to instructions.
c. Clean drain control.
2. Flowing or dripping water at drain or brine line after regeneration.
a. Valve stem return spring weak.
a. Replace spring. (Contact dealer.)
3. Hard water leakage after regeneration.
a. Improper regeneration.
b. Leaking of external bypass valve.
c. O-ring around riser pipe damaged.
a. Repeat regeneration after making certain correct salt dosage was set.
255/440i TroubleshootingProblem Possible Cause Solution
1. Control will not regenerate automatically.
a. Transformer or motor not connected.
b. Defective timer motor.
c. Skipper pins not down on timer skipper wheel.
d. Binding in gear train of timer.
a. Connect power.
b. Replace motor. (Contact dealer.)
c. Depress pins for days regeneration required.
d. Replace timer. (Contact dealer.)
2. Control regenerates at wrong time of day.
a. Timer set incorrectly. a. Correct time setting according to instructions.
3. Control will not draw brine.
a. Low water pressure.
b. Restricted drain line.
c. Injector plugged.d. Injector defective.
e. Air check valve closes prematurely.
f. Timer locking pin not horizontal.
a. Set pump to maintain 20 psi at softener.
b. Change drain to remove restriction.
c. Clean injector and screen.d. Replace injector. (Contact
dealer.)e. Put control momentarily into
brine/slow rinse. Replace or repair air check if needed. (Contact dealer.)
f. Turn to horizontal position. (Contact dealer.)
4. System using more or less salt than salt dial setting.
a. Foreign matter in controller causing incorrect flow rates.
b. Defective controller
a. Remove brine control and flush out foreign matter. Manually position control to brine/slow rinse to clean controller (after so doing position control to "purge” to remove brine from tank).
b. Replace brine control. (Contact dealer.)
5. Intermittent or irregular brine draw.
a. Low water pressure.
b. Defective injector.
a. Set pump to maintain 20 psi at softener.
b. Replace injector. (Contact dealer.)
6. No conditioned water after regeneration.
a. No salt in brine tank.b. Injector plugged.c. Air check valve closes
prematurely.
a. Add salt to brine tank.b. Clean injector and screen.c. Put control momentarily into
brine/slow rinse. Replace or repair air check if needed. (Contact dealer.)
230V 60 Hz, 100V 60 Hz, 100V 50 HzOperating Ambient Temperature. . . . . . . . . . . . . . . . . . . . . 34 ° F to 120 ° F (1 ° C to 49 ° C)Operating Water Temperature. . . . . . . . . . . . . . . . . . . . . . . 34 ° F to 100 ° F (1 ° C to 38 ° C)
13. System using more or less salt than salt control is set for.
a. Inaccurate setting.b. Foreign matter in
controller causing incorrect flow rates.
c. Defective controller.
a. Make correct setting.b. Remove variable salt
controller and flush out foreign matter. Manually position control to brine draw to clean controller (after so doing, position control to “purge” to remove brine from tank).
c. Replace defective part. (Contact dealer.)
14. Intermittent or irregular brine draw.
a. Low water pressure.
b. Defective injector !
a. Set pump to maintain at least 20 psi (1.38 bar) at softener.
b. Replace both injector and injector cap. (Contact dealer.)
15. No conditioned water after regeneration.
a. Unit did not regenerate.b. No salt in brine tank.c. Plugged injector !
d. Air check valve closed prematurely.
a. Check for power.b. Add salt to brine tank.c. Remove injector and flush it
and injector screen.d. Put control momentarily into
refill to free air check. Replace or repair air check if needed. (Contact dealer.)