Welcome to Our Presentation
Welcome to
Our Presentation
We Are
“Elegant (II)”
Group Profile
No. Name Roll Designation E-mail Address
1 Md. Abdur Rakib 041 Member [email protected]
3 Md. Al Amin 089 Member [email protected]
6 Chowdhury Omor
Faruque
173 Leader [email protected]
Waste Management & Recycling Solution Services
Topic of Presentation
ID No: 089
Md. Al Amin
Our Services
Our
Services
Energy
from waste
disposal
Waste
hauling &
manageme
nt of
logistics
Recycling
Reference
informatio
n &
solutions
support
Other
renewable
energy
projects
General Plan Of Actions
Purchase the landfills.
Meeting zero-landfill and greenhouse gas emissions reduction goals
Efficiently managing hauling and transfer
Creating single-stream and segregated recycling programs
Containing cost and minimizing vehicle emissions by reducing long-
haul transport through access to largest network of Energy-from-Waste
facilities
Augment the daily waste stream to landfill by hauling waste.
Install sorting and compacting machinery at different places to
maximize landfill life.
Complete the construction of landfills.
Lease or purchase machinery and vehicles needed for operations.
Build transfer stations to collect waste in cities.
Utilize methane generated to augment revenues.
How Waste Management System Works
Budget Of Our Service
0
5000000
10000000
15000000
20000000
25000000
30000000
35000000
40000000
Category 1 Category 2 Category 3 Category 4Time 2012 2013 2014 2015
Taka 15000000 20000000 30000000 35000000
AxisTitle
ID No: 173
Chowdhury Omor Faruque
Target Market for Our Service
Target
MarketsManufacturers
Pharmaceutical
& Chemical
Companies
Retailers
Various
private &
public
companies
Conference
centers/sta
diums
Recyclers
Reuses
Utilities
Challenges for Our Service
Defining and improving quality
Communicating and testing new services
Communicating and maintaining a consistent
image
Motivating and sustaining employee commitment
Coordinating marketing, operations and human
resource efforts
Setting costs
Standardization versus personalization
Service Marketing Triangles
Internal Marketing
Interactive Marketing
External Marketing
Company(Management)
CustomersEmployees
“enabling thepromise”
“delivering the promise”
“setting thepromise”
Gap Model
Consumer
Service
ProviderGap 4
Gap 1
Personal
Needs
Word of mouth
communication
Past
Experiences
Expected
Service
Perceived
Service
Service
Delivery
Service Quality
Specifications
Management
Perception of
Customer Expectations
Gap 2
Gap 3
Gap 5
External
Communication to
Customers
ID No: 041
Md. Abdur Rakib
Consumer Behavior on Our Service
Need
Recognition
Information
Search
• Use of
personal
sources
• Perceived risks
Evaluation of
Alternatives
• Evoked set
• Emotion &
mood
Purchase &
Consumption
• Service
provision as
drama
• Service roles &
scripts
• Compatibility
of customers
Post Purchase
Evaluation
• Attribution of
dissatisfaction
• Innovation
diffusion
• Brand loyalty
Understanding Waste Hierarchy
Strategies for Delivering Service
Quality through People
Hire right people
Develop people to deliver service quality
Provide the needed support systems
Retain the best people
For Being with Us
Thank you