By: Serena Washington, MSM, PhD(c) 11/23/2016
By: Serena Washington, MSM, PhD(c)11/23/2016
ManTech Proprietary
Joint Service Army Aviation Officer – Military Intelligence J2Federal Business Development, Capture Manager, MSMBusiness Consulting Psychologist, PhD Candidate
Serena Washington
Outline
Executive Summary Mission Statement Services The Opportunity Corporate Capabilities & KSA’s History of Successful Ventures Value Add Federal Agency Relationships Marketing Plan Ethics in Action Summary
Core Strengths and Competencies Business Development at Top SI Firms Entrepreneur, Book of Business, Federal Expert 15+ years experience in DOD (8 years Defense
Contractor in Sales roles) Army Aviation/ MI Background/ Air Force Support Top Secret/ SCI Washington DC footprint $1B Wins over career Shipley Standardized Best Practices Seasoned Staff Officer, 15C35, MI Aviator, J2 + J3
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Executive Summary
Mission Statement: To increase brand awareness, cultivate new clients, drive innovative people to your workforce while diversifying revenue streams in order to gain market share in the high end technology services industries to include IT Infrastructure, Systems Engineering, Systems Integration, Software, Cyber & Mission Support, Test and Evaluation, Sustainment & Modernization.
Business Philosophy: Diversify. Diversification of Client Base Reduces Risk over time.
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Mission Statement
Think of Serena For…
Partnership
Services Value Hierarchy
Managed Services Consulting (Outsourcing)
Federal Business Development (Contracting/Sub-contracting with Federal or State Agencies)
I/O
What is the Service? Staff Augmentation & Recruiting, Business Development (Sales), Capture, Proposal, Acquisition Management Services in Federal Industry acquiring contracts for IT Managed Services, Logistics, Cyber & Mission Support, Program Management, IV&V, Sustainment & Modernization, and Acquisitions.
Direct placement, Contract to Hire, Hourly Services, Time and Materials, Firm Fixed Price (Award Fee), Cost Reimbursement (Cost-Plus), IDIQ, Task Orders, JV
Prime Teaming Arrangements/ Strategy/ Win Theme Development/ Customer Relationship Building
End to End Sales Process Management/ Acquisition Lifecycle Process Improvement
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Opportunity
Strategic Market Analysis Proposal Development and Win Theme Strategies Business Development Support, Pursuit Prioritization,
and Pipeline Management Capture Management & Strategy Execution Teaming Agreements & Competitive Intelligence Price-To-Win, Cost Estimating Customer Understanding Enhancement Revenue Generation Management Transaction / Contract Management Mergers and Acquisitions Support
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Core Capabilities
Aviation Sustainment, Modernization, Weapons, Sensors
Training, Development & Simulation Program Management, Optimization, IV&V Systems Engineering, Integration, Cyber, Software Integrated Trade & Supply Chain Management Intelligence Analysis & Support Security Advisory & Management Services Counterdrug, Counter-Narcoterrorism, Counter-
Terrorism Homeland Security, Defense, Irregular Warfare
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Knowledge Skills and Abilities
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The Business Development Life Cycle
Build Relationships
and Grow Business
Value Add = Consultative Sales Approach
Securing Clients = Consultative Process
ClientConsultant
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Opportunity Capture Planning
Value Add = Shipley Certified
Capturing Business – Strategies for positioning with customers on major programs and pursuits
Managing Proposals – Methods and tools for managing complex, strategic proposal efforts
Writing Proposals – Best practices for developing win strategies and themes, creating compelling content, and applying customer focused language
Business Management Areas: Decision Gates and Reviews Winning Executive Summaries Pricing to Win Winning with Task Orders Positioning to Win (Sales Effectiveness) Winning Sales Writing
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Large Capture Team Structure
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Small Capture Team Structure
Value Add = Capture Management
Value Add = Increase ROI
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Value Proposition
Driving the opportunity plan into a progressive favored position while increasing probability of win creates a platform of business continuity, desired level of interaction with key stakeholders, and capturing new business in order to increase ROI and market share through a formalized proven system of successful wins.
Why is this now an opportunity? Teammate is too narrow in customer base. Becoming increasingly diverse in customer base is a priority.
What is the business concept that will address this need or take advantage of the opportunity? Exceptional Proposal Craft, Win Theme Development, and Articulation of Value Proposition to New Customers, Enhancing Understanding of Portfolio into New Federal Markets by bidding on Federal contracts in a Prime, Sub or JV role, while sustaining fixed income by preserving customers through relationship enhancement, cost savings, and prototyping of new services.
Is the market large and growing? Large and growing
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Opportunity
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Federal Agency Relationships
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Competitive Intelligence
Reach Information Officers, Executives, COTRs Secure new clients through face to face sales
presentations, referrals and Industry Events Use Existing Relationships, Professional Groups
and outlets to meet New Government Officials Market Vision and Expertise in Social Media, the
web, panel discussions, trade-shows, brand management strategies, newsletters
Focused Marketing Campaigns
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Serena’s 1st Year Marketing Plan
Integrity – You can rely upon my advice Communication – Timely and unbiased Customer Care – I value your clients Results – I strive to achieve superior results in
every situation Connections – I know the right people Shared Values – Corporate culture & values to be
preserved and cultivated Honesty – Truth in Business
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Ethics in Action
Drives new business growth 10% - 15% annually Captures $100M+ with Proven Track Record US Army + DOD + Intel + Aviation + Weapons Best Practices, Agile and Adaptable Identifies New Markets to compete in, capture
management, proposal management, customer relationship management, transaction management
Develops Win themes, Bookings Goals & Metrics Writes Winning Proposals, Technical & Pricing Clarifies capture priorities and principles Large Business Acquisition Process (BAP) Expert
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Summary