Warehousing-Safety-Policy.pdf

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WAREHOUSING SAFETYApril 2011

Warehousing Safety Policy and Guidelines

All information herein is applicable to warehouse and store operations of Qatar University.

Any request for amendment of this policy shall be forwarded in writing to the Office of the

Director, Business Operations Department.


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QQAATTAARR UUNNIIVVEERRSSIITTYY

Warehousing Safety

QUBOD-SAFETY-005. Revision 0 2

Table of Contents

1 STATEMENT OF POLICY.. 5

2 SCOPE AND APPLICATION . 53 WAREHOUSE AND STORE OPERATIONS 5

3.1 Warehouse Stock Items. 53.2 Central Receiving. 5

3.2.1 Purchase Orders Departmental Receiver.... 63.2.2 Receiving Materials Ordered 63.2.3 Damaged Shipments. 63.2.4 Items Not Received by Central Store.. 6

3.3 Central Shipping.. 63.3.1 Central Shipping or Parcel Post .. 63.3.2 Personal Items.. 7

3.3.3 Necessary Authorization... 73.3.4 Preparation of Outgoing Shipments. 7

4. HAZARDS IN WAREHOUSE AND STOR.. 74.1 General Type of Hazards.... 74.2 Housekeeping Hazards.. 84.3 Material Handling Hazards.. 84.4 Electrical Hazards 9

5.0 GUIDELINES ... 105.1 Hazard Management 10

5.1.1 Definitions.... 105.1.2 Hazard Identification... 10

5.1.3 Risk Assessment.. 105.1.4 Risk Control.... 11

5.2 Materials Handling.... 155.2.1 Lifting. 125.2.2 Packaging and Crates.. 125.2.3 Handling of Loads.. 125.2.4 Manual Steel Drum Handling. 125.2.5 Use of Forklift Trucks... 125.2.6 Use of Ladders.. 165.2.7 Use of Hand Trucks... 175.2.8 Use of Pallet Jacks.. 17

5.2.9 Use of Hoists... 175.2.10 Use of Step Stools.. 185.2.11 Use of Electrical Powered Tools 185.2.12 Use of Hand Tools... 185.2.13 Use of Files.. 185.2.14 Use of Hammer. 185.2.15 Use of Saws. 195.2.16 Use of Screwdrivers.. 195.2.17 Use of Wrenches.. 195.2.18 Use of Pliers. 195.2.19 Use of Vises.. 19

5.2.20 Use of Grinders.. 195.2.21 Vehicle Safety. 205.2.22 Housekeeping.. 20


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5.2.23 Batteries. 205.3 Electrical Safety. 20

5.3.1 Preventing Electrical Hazards.. 215.3.2 Insulation. 21

5.3.3 Grounding. 215.3.4 Circuit Protection Devices.. 225.3.5 Safe Work Practices. 225.3.6 Altering Building Wiring and Utilities. 235.3.7 Lock Out/ Tag Out. 23

5.4 Fire Safety.. 235.5 Safety Signage 25

5.5.1 Danger Signs .. 255.5.2 Caution Signs .. 265.5.3 Safety Instruction Signs . 265.5.4 Notice Signs . 26

5.5.5 Biological Hazard Signs .. 265.5.6 Sign Designs ... 265.5.7 Nature of Wording .. 275.5.8 Safety Tags .. 275.5.9 Safety Tag Criteria .. 445.5.10 Color Coding... 285.5.11 Standard Safety Signs 28

5.6 Emergency Preparedness and Response ... 285.6.1 Fire at Main Campus... 285.6.2 Fire at Old University

(Environmental Studies Center) ... 30

5.6.3 Medical Distress/ Injury.. 315.6.4 Utility Failure 325.7 Incident and Accidents... 33

5.7.1 Incident Reporting.. 335.7.2 Accident Reporting... 33

6.0 IMPLEMENTATION ... 336.1 Roles and Responsibility..... 33

6.1.1 Department Heads and Deans...... 336.1.2 Employees, Faculties,

Students and Visitors.. 336.1.3 Business Operations Department Safety Unit. 34

6.1.4 Safety Committee ... 346.2 Warehousing Safety Orientation. . 356.3 Safety Committee Audit.... 356.4 Corrective and Preventive Actions.. 356.5 Verification Criteria of Corrective and Preventive Action. 366.6 Disciplinary Action for Noncompliance to

Warehousing Safety. 366.7 Work Plan.. 37

7.0 EMERGENCY TELEPHONE NUMBERS .. 37


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APPENDIX 1 Hazard Assessment Matrix.. 38APPENDIX 2 Warehouse/ Store Risk Assessment Form.... 39APPENDIX 3 Risk Assessment Summary and Review Dates.. 40APPENDIX 4 Warehouse/ Store Safety Signs.... 41

APPENDIX 5 Incident / Accident Report Form... 45APPENDIX 6 Safety Audit Checklist.... 48APPENDIX 7 Warehouse/ Store Safety Nonconformance

Report.. 64APPENDIX 8 Status of Nonconformance to Warehouse/

Store Safety Summary... 65APPENDIX 9 Schedule of Disciplinary Actions.... 66APPENDIX 10 Warehousing Safety Policy Orientation.. 70APPENDIX 11 Work Plan: Warehouse/ Store

Safety Audit..... 71


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1.0 STATEMENT OF POLICY

A safe, orderly, efficient warehouse and store is a key to a successful operation. Thewarehouse and store plays an essential role in the way goods are sent, received, stored,and circulated throughout the facility. With so much going on and so much to keep track of,

a warehouse may also have more potential for accidents than areas with more limitedfunctions. So it's especially important to pay close attention to safety in the warehouse andstore.

2.0 SCOPE AND APPLICATION

The policy applies to University warehouse and stores. The primary objective of this policyis to protect properties, health and well being of all employees, faculties and students of theUniversity by:

Eliminating and preventing accidents and injuries; Instituting adequate procedures to protect all property from loss and damage due to

accidents; Assuring that all employees and faculties clearly understand the risks that directly affect

them in the performance of their respective responsibilities; Requiring all employees and faculties to be in compliance with all safety regulations

and procedures; Reducing, controlling, or avoiding employee and faculty exposure to all known or

suspected occupational health and safety risks; Establishing and maintaining communication with all employees and faculties to keep

them aware of the safety and health factors related to their jobs; and Maintaining an effective emergency preparedness and response procedures

3.0 WAREHOUSING AND STORE OPERATIONS

3.1 Warehouse Stock Items

The University Central Store stocks quality supplies and materials purchased in volumethrough contracts issued by Qatar University Logistics and Purchasing Department andthrough open bid procedures, thereby providing a savings to the University.

A catalog listing of all items stocked in the Central Store is available from theUniversity's Oracle System. Departments may purchase items listed in the catalogdirectly from the Central Store by completing a warehouse requisition form. Itemspurchased are delivered by Store personnel to the departments.

Departments are required to consult their catalog or Store personnel to determine if

items are stocked or available from the University Central Store before purchasing froman outside vendor. Departments are required to purchase stock items from the CentralStore in lieu of seeking the item(s) on the open market.

Every effort is made by the Central Store to fill and deliver all warehouse requisitionswithin twenty-four (24) hours after they are received.

3.2 Central Receiving

Since it is impossible for large trucks to get to most buildings on campus, theWarehouse has been designated as the central receiving point for the University.Purchase orders normally give the Central Store as the point of delivery, and most

commercial carriers have been instructed to deliver to this point.
http://www.purchasing.appstate.edu/supplylist.htmlhttp://www.purchasing.appstate.edu/supplylist.html


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3.2.1 Purchase Orders Departmental Receiver

When purchase orders are processed by the Purchasing Office, thedepartmental receiver copy is forwarded to the Central Store. When items are

received, the Warehouse does the following:

Checks items received against the departmental receiver on an item byitem basis when possible.

Logs the shipment on a receiving report by the total number of parcels. Delivers the items to the department or area designated on the purchase

order. Every effort is made to deliver all materials within twenty-fourhours of their receipt.

3.2.2 Receiving Materials Ordered

When the Store delivers materials, the department will sign the warehousereceiving report for the shipment only as to the number of packages. It is not

feasible for the department to check the shipment contents while the Storetruck driver waits. The department should check the shipment contents as soonas possible, but not later than three (3) days after receipt. If there is no problemwith the shipment it will not be necessary to call the Store; the purchase orderwill be received electronically. However, if there is a problem, or the order isnot complete, the Store should be notified immediately. If the Store is notnotified of a problem or incomplete order, the purchase order will beelectronically received resulting in the possible payment of the order.

3.2.3 Damaged Shipments

If concealed damage is discovered, all packing material and the shipping

cartons must be retained for inspection by the shipper and freight carrier, untilinstructions are received as to the disposition of the damaged item(s).

3.2.4 Items Not Received by the Central Store

For items not received at the Central Store, but forwarded directly to therequesting department, the parcels should be opened and inspected forcompliance with the purchase order and for concealed damage. The Storemust be notified when the order is complete, so the purchase can beelectronically received. If damages exist, follow the same procedure as foritems delivered by the Central Store.

Central Receiving has no way of knowing that items delivered direct todepartments have been received. Therefore, it is essential that the departmentnotify Central Receiving immediately upon satisfactory receipt of an order, so itcan be electronically received and processed for payment.

3.3 Central Shipping

3.3.1 Central Shipping or Parcel Post

The Central Store handles all outgoing shipments of a weight and size orrequiring shipment by motor freight carrier. Items of a size and weight notrequiring shipment by motor freight may be sent via parcel post directly from

the department.


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3.3.2 Personal Items

Non-University owned and personal materials will not be shipped or handled bythe Central Store.

3.2.3 Necessary Authorization

No supplies or equipment should be returned to a vendor for any reasonwithout first obtaining the vendor's permission and shipping instructions.

Before an item can be shipped, Warehouse shipping personnel must beprovided an authorization for shipment from the vendor, stating whethershipment is to be made on a freight "prepaid" or "collect" basis, and the budgetcode that charges are to be made against.

Departments desiring to return materials to a vendor should contact thePurchasing Office or in writing, explaining the reason for the desired return.

The Purchasing Office will try to secure permission from the vendor for returnof the materials and will obtain shipping instructions.

When Purchasing receives authorization to return the item(s) and shippinginstructions from the vendor, they will forward a copy to the department. Thedepartment should then prepare the item for shipment and contact the CentralStore to arrange to have the package picked up. The vendor's authorization toreturn must accompany the package to the Central Store.

3.2.4 Preparation of Outgoing Shipments

Preparation of items for shipment is the responsibility of the sending

department. Central Warehouse personnel do not package items for shipment.

Items being shipped by motor freight or parcel service ice should be:

Securely packaged - bound or strapped, if necessary, with strong bindingmaterial; however, do not wrap parcel service packages in paper.

Addressed with departmental return and consignee addresses;consignee addressed on parcel service packages must have a streetaddress and a zip code.

Marked with appropriate handling markings. Conform to size and weight limitations if shipped by parcel service. Complete the Qatar University Shipping Requisition Form. The form

includes the department name, account number, package contents, date,

signature of person authorized to make the shipment, insurance andvalue (if applicable). Fill in the ship to address and place the appropriateshipment method number beside the first line of the address.

Call Central Store to have package picked up.

4.0 HAZARDS IN WAREHOUSE AND STORES

4.1 General Type Hazards

There are different types of hazards we may come up against in a warehouse andstore. One of the most common hazard groups is slips, trips, and falls.

Carrying and moving materials on different levels, and on different types of floorsurfaces, it is all too easy to lose the employees or contractors balance or stumble


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over an out-of-place item. Employees and contractors also have to worry aboutgetting hit by falling objects in a warehouse and store. Items that aren't carefullystacked on floors, shelves, and other surfaces can fall on a head, a body, or a foot.There is an added risk when the items are place in storage or remove them. A slip orfumble can send those items flying and employees or contractors can go right along

with them.

Warehouse equipment can also pose hazards. Conveyors, forklift trucks, and handtrucks can all cause accidents or injuries if employees or contractors are not careful.The body can be a hazard if lifting and carrying materials is done improperly andrisking back injuries.

Caution should be observed with the equipment use to load, pack, and unpackskids, pallets, strapping, and cutting tools. Materials stored in a warehouse and storecan also pose dangers. Protection from both physical and health hazards arenecessary when working in a warehouse and stores that contains hazardoussubstances and flammable or combustible materials.

4.2 Housekeeping Hazards

Good housekeeping is an absolute must in a warehousenot just for safety, but tobe sure that everything is in its place.

Warehouse housekeeping hazards are as follows:

Objects or materials in aisles or on the floor, which become tripping hazards. Materials stacked or stored loosely or insecurely that might fall on someone.

Protruding nails, fasteners, and other sharp objects that can puncture or cut. Large items left where people can bump against them.

Trash strewn about that can cause someone to trip or slip. Flammable trashcan be a fire hazard.

Water, oil, or other liquid spills on the floor that can cause slips and falls.

4.3 Material Handling Hazards

Employees or contractors working the warehouse and stores should be very alert tohazards involved in materials handling whether using equipment or lifting and carryingmaterials. The things to watch out for are as follows:

Forklift trucks have a high center of gravity and can tip over if not driven slowlyand carefully by trained, authorized operators. In addition, materials placed

improperly on the forks, or lifted or placed incorrectly, can easily slip. That's ahazard to the operator and to others in the area. Forklift operators must understand their machines and follow the rules of the

road. "Pedestrians" must be on the lookout for forklifts and stay out of the waywhen they're in use.

Hand trucks, dollies, and other material handling equipment can also posehazards to the untrained. Unbalanced loadsor loads you can't see overcan be dangerous to operators and others nearby.

Manual lifting is a major potential source of back injuries. Improper lifting canresult hurting the back and struggle with a load that is too high or unbalancedto move easily. Then the risk not just of back injuries but of tripping orbumping into things.

Moving conveyor without guards.

Employees or contractors without paying attention to moving crane. Used of ladders that are not rated for the task this could result to bad fall.


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Employees or contractors not wearing gloves which could be hurt by splinteror loose nails on skid or pallet.

Rope that breaks while in use. Extended rope that is pulled tight which may break or sudden release that can

whip anyone in the vicinity.

Steel or plastic strapping without using personal protective equipment Falling of an unguarded and wet dock or jumping off a loading dock. Unsecured movable dock plates. Unexpected opening or closing of overhead doors by employees or

contractors. Improper handling of chemicals that will result to chemical release, fires and

explosion.

4.4 Electrical Hazards

The major hazards associated with electricity are electrical shock and fire. Hazardsinclude burn, faulty electrical discharge, electrocution and overloading due to

octopus connection using multi receptacle outlet adaptor. Electrical shock occurswhen the body becomes part of the electric circuit, either when an individual comes incontact with both wires of an electrical circuit, one wire of an energized circuit and theground, or a metallic part that has become energized by contact with an electricalconductor.

Electricity travels in a closed circuit, normally through a conductor. Shock resultswhen the body becomes part of the electrical circuit; current enters the body at onepoint and leaves at another. Typically, shock occurs when a person contacts.

The severity and effects of an electrical shock depend on a number of factors, suchas the pathway through the body, the amount of current and the length of time of theexposure. Other factors that may affect the severity of the shock are the voltage ofthe current, presence of moisture in the environment, the phase of the heart cyclewhen the shock occurs, the general health of the person prior to the shock.

Conductor is a substance with very little resistance to the flow of electrical current.Water is a great conductor of electricity, allowing current to flow more easily in wetconditions and through wet skin.

The effect of the shock may range from a slight tingle to severe burns to cardiacarrest. The chart below shows the general relationship between the degree of injuryand amount of current for a 60-cycle hand-to-foot path of one second's duration ofshock. While reading this chart, keep in mind that most electrical circuits can provide,under normal conditions, up to 20,000 milliamperes of current flow.

Current Reaction

1 Milliampere Perception level

5 Milliamperes Slight shock felt; not painful butdisturbing

6-30 Milliamperes Painful shock; "let-go" range

50-150 Milliamperes Extreme pain, respiratory arrest, severemuscular contraction

1000-4,300Milliamperes

Ventricular fibrillation

10,000+ Milliamperes Cardiac arrest, severe burns andprobable death

In addition to the electrical shock hazards, sparks from electrical equipment canserve as an ignition source for flammable or explosive vapors or combustiblematerials.


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Loss of electrical power can create hazardous situations. Flammable or toxic vaporsmay be released as a chemical warms when a refrigerator or freezer fails. Fumehoods may cease to operate, allowing vapors to be released into the laboratory. Ifmagnetic or mechanical stirrers fail to operate, safe mixing of reagents may becompromised.

5.0 GUIDELINES

The safety rules contained on these pages have been prepared for your guidance andprotection in your daily work. Employees are to study these rules carefully, review them oftenand observe these precautions and good common sense in carrying out their duties.

5.1 Hazard Management

The University will use hazard management for identifying, assessing,mitigating and controlling hazards in warehouse and stores.

5.1.1 Definitions

Hazard - source or situation with potential for harm in terms ofhuman injury or ill health, damage to property, damageto the workplace environment, or a combination ofthese.

Risk - combination of the likelihood and consequence (s) of aspecified hazardous event occurring.

5.1.2 Hazard identification

Hazard identification is the process of identifying hazards in theworkplace or for a work procedure. In order to understand what hazardidentification involves, it is first necessary to understand the nature ofhazards.

Identify hazards through:

Walk through surveys Inspection checklists Past records Accident investigation

Consultation Documentation Job safety analysis

5.1.3 Risk Assessment

Risk assessment is the process of assessing all of the risks associatedwith each of the hazards identified during the hazard identificationprocess.

In assessing the risks, three essential steps are taken:

The probability or likelihood of an incident occurring is evaluated.

The severity of the potential consequences is calculated orestimated.


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Based on these two factors, the risks are assigned priority forrisk control through the use of a risk rating.

Risk assessment involves examining and evaluating the likelihood andseverity (or consequence) of the potential outcomes in order to prioritizerisks for control.

5.1.4 Risk Control

Risk control provides a means by which risks can be systematicallyevaluated against a set of control options (the hierarchy of controls) todetermine the most effective control method(s) for the risk(s) associatedwith each hazard. This process involves analyzing the data collectedduring the hazard identification and risk assessment processes, anddeveloping a strategic plan to control the risks identified.

The risk control process starts by considering the highest ranked risks,working down to the least significant. Each risk should be examinedhaving regard to the "hierarchy of controls". This provides a method ofsystematically evaluating each risk to determine, firstly, if the causalhazard can be eliminated and otherwise, to find the most effective controlmethod for each risk.

The "Hierarchy of Controls" should be used at all times whenimplementing controls to eliminate the hazard or reduce the risk of ahazard causing loss at the University.

The hierarchy of controls is as follows:

Eliminate the hazard. Use engineering controls to reduce hazard. Administrative controls such as workplace procedures.

The following Risk Assessment tools/ forms shall be used for hazard and riskassessment:

Appendix 1 - Hazard Assessment MatrixAppendix 2 - Risk Assessment FormAppendix 3 - Risk Assessment Listed and Review Dates

5.2 Materials Handling

Of all accidents occurring in the workplace, materials handling accidents in warehouseand stores are the most common. Employees, contractors still manually pick up partsand materials whether it is for inspection, distribution or for operation purposes.

The most common type of manual handling injuries are sprains and strains to theback and other body parts, and fractures and contusions to the body extremities.Many are the results of unsafe work practices by employees and contractors such asimproper lifting, carrying too heavy of a load, incorrect gripping of objects, failing towear personal protective equipment.

To prevent injuries due to materials handling, the following safety guidelines shall befollowed:


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5.2.1 Lifting

Plan the move before lifting; remove obstructions from your chosenpathway.

Test the weight of the load before lifting by pushing the load along itsresting surface.

Position your feet 6 to 12 inches apart with one foot slightly in front ofthe other.

Face the load. Bend at the knees, not at the back. Keep your back straight. Get a firm grip on the object with your hands and fingers. Use handles

when present. Hold objects as close to your body as possible. Perform lifting movements smoothly and gradually; do not jerk the load. If you must change direction while lifting or carrying the load, pivot your

feet and turn your entire body. Do not twist at the waist.

Set down objects in the same manner as you picked them up, except inreverse. Do not lift an object from the floor to a level above your waist in one

motion. Set the load down on a table or bench and then adjust yourgrip before lifting it higher.

5.2.2 Packaging and Crates

Remove or bend nails and staples from crates before unpacking. When cutting shrink wrap with a blade, always cut away from you and

your co-workers. When opening cartons use safety box cutters. Do not cut with the

blade extended beyond the guard.

5.2.3 Handling Loads

If the load is too heavy or bulky, use lifting and carrying aids such ashand trucks, dollies, pallet jacks and carts, or get assistance from a co-worker.

If assistance is required to perform a lift, coordinate and communicateyour movements with those of your co-worker.

Wear protective gloves when lifting objects with sharp corners or jaggededges.

Move containerized items by pushing them rather than carrying them. When manually stocking shelves, position the materials to be shelved

slightly in front of you, so you do not have to twist when lifting andstacking materials.

5.2.4 Manual Steel Drum Handling

Roll drums by pushing against the middle of the drum with both hands. Use a cradle-type drum tilter when tilting drums. Do not try to up-end a full drum by yourself. Do not roll a full drum up a skid by yourself. Chock both sides of a drum when storing the drum in a horizontal

position.

5.2.5 Use of Forklift Trucks

Anyone using the forklift trucks must be certified in their operation.


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Non-certified personnel are not to operate this equipment under anycircumstances.

These guidelines shall be used to provide a basic source of referenceand a means of uniformity for use of forklift trucks. When a question

arises that cannot be suitably answered by reference to theseoperating procedures, it is suggested the Operators manual beconsulted or the matter be discussed with the supervisor.

5.2.5.1 Physical Qualification for Operators

No physical or mental condition that would jeopardizethe safe operation of the truck (dizzy spells, medication,bad back, etc.).

Good vision, of at least 20/40, corrected if necessary;depth perception of at least 90 percent of normal.Wearing vision protection is recommended at all times.

Normal hearing, preferably without need of a hearing

aid. Normal reflexes and reaction time. No use of illegal substances; no excessive use of

alcohol. Ability to understand and read instructions, signs, etc.

5.2.5.2 Pre-Operation Inspection

A pre-operation inspection of the forklift truck is required beforethe equipment is used. The following items must be checkedbefore operating the equipment:

Fuel level and gauge.

Oil level. Hydraulic oil level. Powershift oil level. Visual inspection of battery for corrosion and loose

terminals. Coolant water level. Visual inspection of the fan belt. Brakes for proper operation both service and parking. Lights head, tail, turn, and warning. Horn. Hoist mechanism: chain bearings, nuts, and cotters.

Lube as required. Also check the forks for cracks, heelwear, tip wear, and alignment.

Steering. Hydraulic controls. Tires: remove foreign material and check inflation. Visual inspection for oil, fuel, and exhaust leaks.

At the end of the usage, all the above items must be checkedagain. In addition, the operator must place all controls inneutral and set the parking brake. During the winter, theengine heater must be plugged in if the unit is so equipped.

The Operators Daily Report must be filled out during both thepre-use and post-use inspections and turned in toTransportation Services, along with the keys to the equipment,at the end of use.


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5.2.5.3 Lift Truck Operation

Only certified personnel may operate the forklift trucks. Nocertified operator may check the equipment out and then turn itover to a non-certified operator. This action will result in

revocation of certification and possible disciplinary action.

Whenever the operator leaves the truck, the forks orattachment must be fully lowered, the controls set inneutral, and the parking brake set. If the operator goes25 feet or more away from the truck, or is out of sight ofthe truck, the engine must be shut off, and the operatormust have the key in his or her possession.

The operator must always have a clear view of the pathin the direction of travel. If the load being carried blocksforward view, the driver must travel with the load trailing.

Drive safely, never exceeding 5 mph and slow down incongested areas or those with slippery surfaces

Only stable and safely arranged loads within the ratedcapacity of the truck should be handled. Operators arenot to pick up and move loads that are too heavy. If,upon attempting to lift the load, the rear wheels of thetruck begin to rise, set the load down immediately andobtain proper equipment to lift a load of that size.

When picking up a load, center the load evenly on theforks, and engage loads squarely until the load restsagainst the vertical portion of the forks or load backrest.

Check the fork length. Forks must be at least 2/3 thelength of the load. Carefully tilt the mast backward justenough to stabilize the load. Forks on a lift truck areadjustable; spread them to fit the load. Normally, thewider the better.

Loads can be of many sizes and descriptions. Many lifttruck applications handle loads on pallets. Pallets areloaded with boxes, bags, packages, or other smallobjects. All loads should be made stable by eitherinterlocking the objects, or strapping or shrink-wrappingthe load, to prevent individual objects from falling off thepallet.

Long loads, such as carpet rolls, reduce the stability of alift truck. Long, wide, or high loads require more room,so watch the clearance. The load may be very secureuntil something is run into that shifts the trucks center ofgravity. This creates the potential for a lateral overturn.Lifting long loads that extend directly in front changesthe weight center of the truck and reduces the liftingcapacity of the truck. When right angle stacking ormoving with a raised load to clear low objects, movevery slowly and avoid sharp turns.

When raising a load, use extra caution. An elevated loadmust not be tilted forward except when the load is in thecorrect position to be deposited. When stacking, useonly enough backward tilt to stabilize the load.


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Operate the forklift trucks only on improved surfaces ifpossible. If operating off of improved surfaces, makesure the surface will support the weight of the vehicleand not create unstable conditions before entering the

area.

On grades, ramps, slopes, and inclines, travel straightup and down. Never turn on ramps, slopes, inclines, orsevere grades; wait until you are back on a level surface.Never try to cross a ramp, slope, incline, or severe gradeperpendicular to the fall line. This creates the potentialfor a lateral overturn. Without a load, travel up or downwith the forks pointing downgrade.

The operator of the forklift truck is responsible foroperating in a safe manner; this includes avoiding allpedestrians in the work area. Always face the direction

of travel. Pedestrians use the same roadway, so soundthe horn at intersections and blind spots.

Watch for people in the work area because they may notwatch for the forklift, even if there are warning lightsand/or alarms. If it is determined that they may not seethe lift truck, do not move until eye contact is made.Make people stand back, even if the lift truck is stopped.Pedestrians may not understand that the lift truck hasrear steering and there are visibility restrictions. If theview is blocked because of the load, travel backwards. Ifthe lift truck must move forward, make sure that peopleare out of the way and move the lift truck slowly. Use a

spotter to help you. If the spotter or a clear path of travelis not visible, dont move the lift truck.

Watch for employees working in the same area. Dont letanyone walk under raised forks or load. If given a load tohandle and someone is required to hold or position theload while the lift truck is moving STOP. There issomething wrong. If unable to handle the load alone,change the load or the equipment. Otherwise, someonewill eventually be hurt badly. Dont take this risk. Find abetter way to move the load.

The lift truck is never to be moved or repositioned with aplatform elevated or with personnel on the platform.

Always lower the platform and have all personneldismount before moving or repositioning the truck. Theonly way to raise personnel to a work site is with theappropriate platform. Never allow anyone to use theupright or mast of the truck as a ladder.

Before using a platform, always ensure that it is securelystacked to the fork/backrest mechanism and securedwith a safety chain before the truck is moved. Make surethat no part of the platform interferes with the operationof the carriage or upright assembly. Also, be certain thatthere are no mechanical problems which might causethe upright to bind. Raise and lower the platform alone,to test its operation, before allowing any person on it.


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When a work platform is raised and lowered, watch forslack chains, or any stationary object, which could causethe forks, rails, or platform to hang up or drop. Keep theupright in a vertical, untilted position while the platform israised. Stay with the truck during the entire time the

platform is raised. Do not allow anyone to climb on theupright or walk under the raised platform. Never allowanyone to ride on the platform while the lift truck is beingmoved.

5.2.5.4 Lift Truck Tipover

Lift trucks can be tipped over if not operated properly. Observethe following procedures to lessen the possibility of a tipover:

Slow down before turning. Go into and out of turnsslowly, using a slow rotation of the steering wheel.

Drive with the forks or attachments lowered and tilted

back only enough to stabilize the load. Raising a loadhigh moves the center of gravity and lowers the capacity.Keep your loads down, with the masts vertical or tiltedback only enough to stabilize the load. If a heavy load istilted too far forward or back while it is raised, the truckcan tip over.

Check capacitiesdont overload the truck. Dont move unstable loads. Move long, high, or wide loads slowly and carefully. Check your overhead clearance. Keep the truck at least

10 feet from any overhead electrical wires. Watch foroverhead obstructions like pipes and low doors. If theyare hit while moving, a lift truck can tip over.

Dont forget that the lift truck has rear steering. A turninto a soft shoulder or off a curb can tip a truck over.Watch the steering end of the lift truck and keep thesteering wheels on the road.

Turning too sharply with the folks raised can tip over thelift truck, even at slow speeds and with no load. Take thetime necessary, slow down, and operate safely.

There may be times when the truck is operated emptyfor long runs at close to its top speed. Slow way downbefore turning. Lift trucks are rear-end heavy because ofthe counterweight used to offset loads. An empty lifttruck can turn over just like a loaded truck.

Stunt driving and horseplay are never permitted. Forklift trucksare very heavy and inherently unstable. Safe driving must betaken seriously. Any person observed driving in an unsafemanner will have their operator certification revoked anddisciplinary action may be recommended.

5.2.6 Use of Ladders

5.2.6.1 Do not use ladders that have loose rungs, cracked or split siderails, missing rubber foot pads, or other visible damage.

5.2.6.2 Allow only one person on the ladder at a time.5.2.6.3 Face the ladder when climbing up or down.


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5.2.6.4 Maintain a three-point contact by keeping both hands and onefoot or both feet and one hand on the ladder at all times whenclimbing up or down.

5.2.6.5 Do not stand on the top two rungs of any ladder.5.2.6.6 Do not stand on a ladder that wobbles, or that leans to the left or

right.5.2.6.7 Secure the ladder in place by having another employee hold it.5.2.6.8 Do not move a rolling ladder while someone is on it.5.2.6.9 Do not place ladders on barrels, boxes, concrete blocks or other

unstable bases.5.2.6.10 Do not carry items in your hands while climbing up or down a

ladder.5.2.6.11 Do not try to "walk" a ladder by rocking it. Climb down the

ladder, and then move it.

5.2.7 Use of Hand Trucks

5.2.7.1 Tip the load slightly forward so that the tongue of the hand truckgoes under the load.5.2.7.2 Push the tongue of the hand truck all the way under the load to be

moved.5.2.7.3 Keep the center of gravity of the load as low as possible by placing

heavier objects below the lighter objects.5.2.7.4 When loading hand trucks, keep your feet clear of the wheels.5.2.7.5 Push the load so that the weight will be carried by the axle and not

the handles. The operator should only balance and push.5.2.7.6 If your view is obstructed, use a spotter to assist in guiding the load.5.2.7.7 Do not walk backward with the hand truck, unless going up stairs or

ramps.5.2.7.8 When going down an incline, keep the hand truck in front of you so

that it can be controlled at all times.5.2.7.9 Move hand trucks at a walking pace.5.2.7.10 Store hand trucks with the tongue under a pallet, shelf, or table.5.2.7.11 Do not exceed the manufacturer's load rated capacity. Read the

capacity plate on the hand truck if you are unsure.

5.2.8 Use of Pallet Jacks

5.2.8.1 Only employer authorized personnel may operate pallet jacks.5.2.8.2 Do not exceed the manufacturer's load rated capacity. Read the lift

capacity plate on the pallet jack if you are unsure.5.2.8.3 Do not use pallets or skids that are cracked or split or have other

visible damage.5.2.8.4 Do not ride on pallet jacks.5.2.8.5 Start and stop gradually to prevent the load from slipping.5.2.8.6 Pull manual pallet jacks; push when going down an incline or

passing close to walls or obstacles.5.2.8.7 If your view is obstructed, use a spotter to assist in guiding the load.5.2.8.8 Stop the pallet jack if anyone gets in your way.5.2.8.9 Do not place your feet under the pallet jack when it is moving.5.2.8.10 Keep your feet and other body parts clear of pallet before releasing

the load.

5.2.9 Use of Hoists

5.2.9.1 Do not use load hooks that are cracked, bent or broken.5.2.9.2 Do not exceed the rated load capacity as specified by the

manufacturer.


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5.2.9.3 Do not leave the hoist unattended with a hoisted load.5.2.9.4 Do not hoist loads over people.

5.2.10 Use of Step Stools

5.2.10.1 Allow only one person on the step stool at a time.5.2.10.2 Face the step stool when climbing up or down.5.2.10.3 When performing work from a step stool, face the step stool and

do not lean backward or sideways from the step stool.5.2.10.4 Do not place a step stool on boxes, books, or other unstable

bases.5.2.10.5 Do not stand on the top step of the step stool.

5.2.11 Use of Electrical Powered Tools

5.2.11.1 Do not use power equipment or tools on which you have not beentrained.

5.2.11.2 Keep power cords away from path of drills, saws and grinders.5.2.11.3 Do not use cords that have splices, exposed wires or cracked or

frayed ends.5.2.11.4 Do not carry plugged in equipment or tools with your finger on the

switch.5.2.11.5 Do not carry equipment or tools by the cord.5.2.11.6 Disconnect the tool from the outlet by pulling on the plug, not the

cord.5.2.11.7 Turn the tool off before plugging or unplugging it.5.2.11.8 Do not use extension cords or other grounded three-pronged

power cords that have the ground prong removed or broken off.5.2.11.9 Do not use an adapter such as a cheater plug that eliminates the

ground.

5.2.11.10 Do not run extension cords through doorways or through holes inceilings, walls or floors.

5.2.12 Use of Hand Tools

5.2.12.1 Keep the blade of all cutting tools sharp.5.2.12.2 Carry all sharp tools in a sheath or holster.5.2.12.3 Do not use a tool if its handle has splinters, burrs, cracks, splits or

if the head of the tool is loose.5.2.12.4 Do not use impact tools such as hammers, chisels, punches or

steel stakes that have mushroomed heads.

5.2.13 Use of Files

5.2.13.1 Do not use a file as a pry bar, hammer, screwdriver or chisel.5.2.13.2 Clean the grooves of a file with a wire brush.5.2.13.3 Do not hammer on a file.

5.2.14 Use of Hammers

5.2.14.1 Do not use a hammer if your hands are oily, greasy or wet.5.2.14.2 Do not strike a hardened steel surface, such as a cold chisel, with

a claw hammer.5.2.14.3 Do not use a hammer as a wedge or a pry bar.

5.2.14.4 Use only a sledge type hammer on a striking face wrench.


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5.2.15 Use of Saws

5.2.15.1 Do not use an adjustable blade saw such as a hacksaw or copingsaw, if the blade is not taut.

5.2.15.2 Keep hands and fingers away from the saw blade while using thesaw.5.2.15.3 Do not carry a saw by the blade.

5.2.16 Use of Screwdrivers

5.2.16.1 Do not hold the work-piece against your body while using ascrewdriver.

5.2.16.2 Do not put your fingers near the blade of the screwdriver whentightening a screw.

5.2.16.3 Do not force a screwdriver by using a hammer or pliers on it.5.2.16.4 Do not use a screwdriver as a punch, chisel, pry bar or nail puller.5.2.16.5 Use a screwdriver that has an insulated handle for electrical work.

5.2.16.6 Do not use a screwdriver if your hands are wet, oily or greasy.

5.2.17 Use of Wrenches

5.2.17.1 Do not use wrenches that are bent, cracked, badly chipped or thathave loose or broken handles.

5.2.17.2 Do not slip a pipe over a single head wrench handle for increasedleverage.

5.2.17.3 Do not use a shim to make a wrench fit.5.2.17.4 Size the adjustable wrench to fit the nut before turning.5.2.17.5 Use a split box wrench on flare nuts.5.2.17.6 Do not use a wrench with broken or battered points.

5.2.18 Use of Pliers

5.2.18.1 Do not use pliers as a wrench or a hammer.5.2.18.2 Do not attempt to force pliers by using a hammer on them.5.2.18.3 Use pliers with an insulated handle for electrical work.5.2.18.4 Do not use pliers that are cracked, broken or sprung.5.2.18.4 When using diagonal cutting pliers, shield the loose pieces of cut

material from flying into the air by using a cloth or your glovedhand.

5.2.19 Use of Vises

5.2.19.1 When clamping a long work-piece in a vise, support the far end ofthe work--piece by using an adjustable pipe stand, saw horse orbox.

5.2.19.2 Position the work-piece in the vise so that the entire face of the jawsupports the work-piece.

5.2.19.3 Do not use a vise that has worn or broken jaw inserts, or hascracks or fractures in the body of the vise.

5.2.20 Use of Grinders

5.2.20.1 Wear safety glasses, goggles or face shields when operating a

grinder.


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5.2.20.2 Do not continue to work if your safety glasses become fogged.Stop work and clean the glasses until the lenses are clear anddefogged.

5.2.20.3 Do not use grinding wheels that have chips, cracks or grooves.5.2.20.4 Adjust the tongue guard so that it is no more than 1/4 inch from the

grinding wheel.5.2.20.5 Do not try to stop the wheel with your hand, even if you are

wearing gloves.

5.2.21 Vehicle Safety

5.2.21.1 Shut all doors and fasten your seat belt before moving the vehicle.5.2.21.2 Obey all traffic patterns and signs at all times.5.2.21.3 Maintain a three point contact using both hands and one foot or

both feet and one hand when climbing into and out of trucks.

5.2.22 Housekeeping

5.2.22.1 Do not place work materials such as boxes or empty pallets inwalkways and passageways.

5.2.22.2 Do not block or obstruct stairwells, exits or accesses to safety andemergency equipment such as fire extinguishers or fire alarms.

5.2.22.3 Do not try to kick objects out of pathways. Push or carry them outof the way.

5.2.22.4 Do not let items overhang from shelves into walkways.5.2.22.5 Place products that are to be depalletized by hand on the lower or

middle pallet racks.5.2.22.6 Stack items on pallets so that they lie flat and do not lean against

each other.

5.2.23 Batteries

5.2.23.1 Do not lay tools or metal parts on top of a battery.5.2.23.2 Turn battery chargers off prior to connecting the cables to the

battery posts.5.2.23.3 Position the fork truck so that the battery is aligned with the rollers

or the hoist used for moving it and engage the fork truck brakebefore removing the battery and placing it onto the charging rack.

5.2.23.4 Set the brakes on the lift truck prior to connecting the chargingcables to the battery on the lift truck.

5.2.23.5 Do not smoke in the battery charging areas.5.2.23.6 Manually flip the fan motor switch to the "On" position before

operating the battery charger.5.2.23.7 Do not use a screwdriver to test the charge of a battery.

5.3 Electrical Safety

Equipment and electronic systems must conform to the National Electric Code,National Fire Protection Association Code (NFPA) 70E and KAHRAMAArequirements. Compliance must be adjudicated by licensed electricians or dulytrained personnel.

Electrically powered equipment is essential elements of warehousing. These

devices can pose a significant hazard to workers, particularly when mishandledor not maintained. Many electrical devices have high voltage or high powerrequirements, carrying even more risk.


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5.3.1 Preventing Electrical Hazards

There are various ways of protecting people from the hazards caused byelectricity, including insulation, guarding, grounding, and electrical

protective devices. Warehouse/ store workers can significantly reduceelectrical hazards by following some basic precautions:

Call the competent person. Use double-insulated tools. Ground all exposed metal parts of equipment. Use all equipment according to the manufacturers instructions. Do not modify cords or use them incorrectly. Inspect wiring of equipment before each use. Replace damaged

or frayed electrical cords immediately. Use safe work practices every time electrical equipment is used. Know the location and how to operate shut-off switches and/or

circuit breaker panels. Use these devices to shut off equipment

in the event of a fire or electrocution. Limit the use of extension cords. Use only for temporary

operations and then only for short periods of time. In all othercases, request installation of a new electrical outlet.

Multi-plug adapters must have circuit breakers or fuses. Place exposed electrical conductors (such as those sometimes

used with electrophoresis devices) behind shields. Minimize the potential for water or chemical spills on or near

electrical equipment. Electrical equipment, tools, cords, and usage are to be in full

compliance with National Fire Protection Association (NFPA)70E.

5.3.2 Insulation

Insulator is a substance with such a high resistance that they can beused to prevent the flow of electrical current. All electrical cordsshould have sufficient insulation to prevent direct contact with wires.Damaged cords should be repaired or taken out of serviceimmediately.

Insulations shall conform to QCS 2007 Electrical Standards.

5.3.3 Grounding

Ground refers to a conductive body, usually earth. Grounding atool or electrical system intentionally creating a low resistance pathto the earth. When properly done, current from a short or fromlightning follows this path, thus preventing the build up of voltagesthat would otherwise result in electrical shock, injury and even death.

System or service ground a wire called the neutral conductor isgrounded at the transformer, and again at the service entrance of thebuilding. This is primarily designed to protect machines, tools andinsulation against damage.

Equipment ground is intended to offer enhanced protection to theworkers themselves. If a malfunction causes the metal frame of a
http://web.princeton.edu/sites/ehs/labsafetymanual/sec7g.htm#Safehttp://web.princeton.edu/sites/ehs/labsafetymanual/sec7g.htm#Safe


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tool to become energized, the equipment ground provides anotherpath for the current to flow through the tool to the ground.

Only equipment with three-prong plugs should be used inwarehouse. The third prong provides a path to ground for internalelectrical short circuits, thereby protecting the user from a potentialelectrical shock.

5.3.4 Circuit Protection Devices

Circuit protection devices are designed to automatically limit or shutoff the flow of electricity in the event of a ground-fault, overload orshort circuit in the wiring system. Ground-fault circuit interrupters,circuit breakers and fuses are three well-known examples of suchdevices.

Fuses and circuit breakers prevent over-heating of wires andcomponents that might otherwise create fire hazards. Theydisconnect the circuit when it becomes overloaded. This overloadprotection is very useful for equipment that is left on for extendedperiods of time.

The ground-fault circuit interrupter, or GFCI, is designed to shutoffelectric power if a ground fault is detected, protecting the user from apotential electrical shock. The GFCI is particularly useful near sinksand wet locations. Since GFCIs can cause equipment to shutdownunexpectedly, they may not be appropriate for certain apparatus.Portable GFCI adapters (available in most safety supply catalogs)may be used with a non-GFCI outlet.

5.3.5 Safe Work Practices

The following practices may reduce risk of injury or fire when workingwith electrical equipment:

Avoid contact with energized electrical circuits. Disconnect the power source before servicing or repairing

electrical equipment. When it is necessary to handle equipment that is plugged in,

be sure hands are dry and, when possible, wearnonconductive gloves and shoes with insulated soles.

If it is safe to do so, work with only one hand, keeping the otherhand at your side or in your pocket, away from all conductivematerial. This precaution reduces the likelihood of accidentsthat result in current passing through the chest cavity.

Minimize the use of electrical equipment in cold rooms or otherareas where condensation is likely. If equipment must be usedin such areas, mount the equipment on a wall or vertical panel.

If an individual comes in contact with a live electricalconductor, do not touch the equipment, cord or person.Disconnect the power source from the circuit breaker or pullout the plug using a leather belt.

Post known hazards such as high voltage, hightemperature, possible shock, wear protective equipment,

etc. Repairs of high voltage or high current equipment should be

performed only by trained electricians.


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5.3 6 Altering Building Wiring and Utilities

Any modifications to existing electrical service in warehouse or storemust be completed and approved by Business Operation

Department. All modifications must meet both safety standards andfacilities engineering design requirements.

5.3.7 Lock Out / Tag Out

Lockout is the preferred method of isolating machines or equipmentfrom energy sources. All warehouse/ store equipment shall belocked out or tagged out to protect against accidental or inadvertentoperation when such operation could cause injury to personnel. Donot attempt to operate any switch, valve, or other energy isolatingdevice when it is locked or tagged out.

A tagout system is to be used only if an isolating device cannot be

locked out; or, it is demonstrated that a tagout system does providefull employee, faculty, students and visitors protection.

The electrical lockout/ tagout procedure is to be implemented incoordination with appropriate procedures for safely isolating otherenergy systems such as hydraulic, pneumatic, thermal, processgases and fluids, chemical, and mechanical, in order to provide forthe isolation of all energy sources that could endanger employees,faculties, students and visitors.

The lockout/tagout procedure shall be documented by the BusinessOperations Department (BOD) - Electromechanical Section and shallcontain requirements to safeguard workers while they are working on

or near de-energized circuits, parts or equipment in any situationwhere there is danger of injury due to unexpected energization of thecircuits parts or unexpected start-up of the equipment. Proceduresshall require preplanning to determine where and how electricenergy sources can be disconnected to safely de-energize circuitsand equipment that are to be worked on.

Equipment shutdown procedures shall be included so that theelectric equipment involved is safely shut down before circuits arede-energized. Lock out/ tag out permit shall be secured for worksthat need de-energization or energization of equipment.

5.4 Fire Safety

The following are some of the specific fire safety requirements and precautionsto be observed in the warehouse and stores:

Warehouse and stores shall comply with the InternationalBuilding Code of 2006 Section 414.

Smoking is prohibited in warehouse and stores. Access key custody of warehouse and stores shall be assigned

to the Security in-charged at respective buildings. Users shouldmaintain a duplicate key.

All fire exits must be clearly marked with exit signs. Fire exit

signs should be visible at any location in the office.

All fire doorsmust be kept closed to prevent the spread of fire and smoke


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during a fire. However, these doors MUST NOT be locked whenpeople are working in the area.

Floor plans showing fire escape routes and fire assembly points,together with the fire evacuation procedure should be posted atconspicuous locations.

Hose reels, sprinkler heads and fire extinguishers (if installed)must not be blocked or obstructed. A minimum clearance of 450mm should be maintained below sprinkler heads.

Warehouse and stores be provided with smoke detectors. Use of Fire Extinguisher. There are four types of fires and using

extinguisher improperly or using the wrong extinguisher couldresult in additional property damage and injury.

Class A fires consist of combustibles, such as wood, paperor cloth. This type of fire can be put out with water-filledextinguishers. When using these extinguishers, get as closeto the fire as possible without endangering yourself, and aimthe nozzle toward the base of the flames. Continue spraying

until all smoldering material is wet down.

A multipurpose dry-chemical extinguisher can also be usedon Class A fires. With this type of extinguisher the flames areattacked at the edge of the fire with the nozzle directed atthe fire in a sweeping motion. The powdered chemicalbecomes sticky when heated, allowing it to form a film thatclings to the heated material and smother the fire.

Class B fires includes flammable liquids, such as oil,gasoline, solvents and paint. Dry chemical extinguishers areusually used to fight this type of fire. When using thisextinguisher stand approximately 10 feet away from the fireto apply the powder. Then gradually move in closer; applyingthe powder from side to side near the base of tie fire.

Carbon dioxide extinguishers are also effective on flammableliquid fires. Use this type of extinguisher near the edge of thefire at close range in an enclosed area where no wind ordraft exists. Since fires can spread with the presence ofoxygen, carbon dioxide is used to decrease the amount ofoxygen surrounding the fire until the air can no longersupport the combustion.

Class C fires are electrical fires. If at all possible, turn off thepower in the area before attempting to combat the fire. Whenelectrical equipment is de-energized, extinguishers for Class

A or B fire may be safely used; otherwise, the bestextinguishers are carbon dioxide and dry chemicalextinguishers.

Carbon dioxide in on conductive and noncorrosive, becausedry chemical extinguisher leave sticky film, cleaning is easy.

Foam or dry-chemical powder can be used to control firesdue to liquid or gas leak, such as methane, propane orbutane,

Class D fires involve combustible metal, such magnesium,sodium and potassium.


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The most reactive combustible metals are alkali metals.Water causes these metals to release hydrogen and a largeamount of heat, causing the hydrogen to ignite and explode.Even the moisture on your hand may cause the metal toreact. Special dry-compound powders, such as powdered

graphite and sodium chloride, powdered talc, soda ash andlimestone, are made to extinguish these fires. In cases ofemergency dry sand can be used.

Extinguishers should be placed in locations where they areeasily seen and aren't apt to be damaged. They should behung at an appropriate height above the floor within easyreach. These extinguishers come in sizes that allow for easyhandling, and there should be an adequate number of themin the area they protect. Contact Business OperationsDepartment Safety Unit, 4403 3581, for any information onthe proper use of fire extinguisher.

Business Operations Department Safety Unit shall ensurethat periodic fire safety building inspections (e.g. fireextinguishers, fire hose reel, fire alarm system, fire blanket)is conducted.

Refilling of fire extinguisher shall be the responsibility ofBusiness Operations Department.

5.5 Safety Signage

Safety sign refers to a surface on prepared for the warning of, or safetyinstructions of, employees, contractors or visitors who may be exposed to

hazards. These specifications are intended to cover all safety signs exceptthose designed for streets, highways, and marine regulations. Excluded fromthis definition are news releases, displays commonly known as safety posters,and bulletins used for employee education

Safety Tag refers to a device usually made of card, paper, paste board, plasticor other material used to identify a hazardous condition.

Safety signs shall be use to warn employees, contractors, visitors from hazardsto specific area and failure to designate them may lead to accidental injury toemployees, contractors, visitors and to property damage. See appendix 4 forcommon safety signs found in warehouse and/ or store.

The following specifications are intended to cover all safety signs except thosedesigned for streets regulations. These specifications do not apply to Universitybulletin boards or to safety posters.

5.5.1 Danger Signs

The DANGER header shall be used when there is a hazardoussituation which has a high probability of death or severe injury. Itshould not be considered for property damage unless personalinjury risk is present.

There shall be no variation in the type of design of signs posted towarn of specific dangers and radiation hazards.

All employees shall be instructed that danger signs indicateimmediate danger and that special precautions are necessary.


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The colors red, black, and white shall be those of opaque glossy.

5.5.2 Caution Signs

The CAUTION header is used to indicate a hazardous situationwhich may result in minor or moderate injury. However, Cautionshould not be used when there is a possibility of death or seriousinjury. Caution should not be considered for property damageaccidents unless personal injury risk is present.

Caution signs shall be used only to warn against potential hazardsor to caution against unsafe practices.

All employees shall be instructed that caution signs indicate apossible hazard against which proper precaution should be taken.

Standard color of the background shall be yellow; and the panel,black with yellow letters. Any letters used against the yellowbackground shall be black.

The colors shall be those of opaque glossy.

5.5.3 Safety Instruction Signs

General Safety Signs (SAFETY FIRST, BE CAREFUL, THINK)should indicate general instructions relative to safe work practices,reminders of proper safety procedures, and the location of safetyequipment.

Safety instruction signs shall be used where there is a need forgeneral instructions and suggestions relative to safety measures.

Standard color of the background shall be white; and the panel,green with white letters. Any letters used against the whitebackground shall be black.

The colors shall be those of opaque glossy

5.5.4 Notice Signs

Notice headers provide information of a general type in order to avoidconfusion or misunderstanding.

5.5.5 Biological Hazard Signs

The biological hazard warning shall be used to signify the actual orpotential presence of a biohazard and to identify equipment,containers, rooms, materials, experimental animals, orcombinations thereof, which contain, or are contaminated with,viable hazardous agents.

For the purpose of this subparagraph the term "biological hazard,"or "biohazard," shall include only those infectious agentspresenting a risk or potential risk to the well-being of man.

5.5.6 Sign Design

All signs shall be furnished with rounded or blunt corners and shallbe free from sharp edges, burrs, splinters, or other sharpprojections.

The ends or heads of bolts or other fastening devices shall be

located in such a way that they do not constitute a hazard.


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5.5.7 Nature of Wording

The wording of any sign should be easily read and concise. The sign should contain sufficient information to be easily

understood. The wording should make a positive, rather than negativesuggestion and should be accurate in fact.

5.5.8 Safety Tags

Safety tags shall be used as a means to prevent accidental injuryor illness to employees, students and visitors who are exposed tohazardous or potentially hazardous conditions, equipment oroperations which are out of the ordinary, unexpected or not readilyapparent.

Safety tags shall be used until such time as the identified hazard iseliminated or the hazardous operation is completed.

Safety tags need not be used where signs, guarding or otherpositive means of protection are being used.

5.5.9 Safety Tag Criteria

Tags shall contain a signal word and a major message. The signal word shall be either "Danger," "Caution," or "Biological

Hazard," "BIOHAZARD," or the biological hazard symbol. The major message shall indicate the specific hazardous condition

or the instruction to be communicated to the employee. The signal word shall be readable at a minimum distance of five

feet (1.52 m) or such greater distance as warranted by the hazard.

The tag's major message shall be presented in either pictographs,written text or both.

The signal word and the major message shall be understandableto all employees who may be exposed to the identified hazard.

All employees shall be informed as to the meaning of the varioustags used throughout the workplace and what special precautionsare necessary.

Tags shall be affixed as close as safely possible to their respectivehazards by a positive means such as string, wire, or adhesive thatprevents their loss or un-intentional removal.

Danger tags shall be used in major hazard situations where animmediate hazard presents a threat of death or serious injury toemployees. Danger tags shall be used only in these situations.

Caution tags shall be used in minor hazard situations where a non-immediate or potential hazard or unsafe practice presents a lesserthreat of employee injury. Caution tags shall be used only in thesesituations.

Warning tags may be used to represent a hazard level between"Caution" and "Danger," instead of the required "Caution" tag,provided that they have a signal word of "Warning," an appropriatemajor message.

Biological hazard tags shall be used to identify the actual orpotential presence of a biological hazard and to identify equipment,containers, rooms, experimental animals, or combinations thereof,that contains or contaminated with hazardous biological agents.


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5.5.10 Color Coding

While the occupational safety and health standard does notspecifically mandate colors to be used on accident prevention tags,

the following color scheme is recommended for meeting therequirements.

"DANGER" TAG -- Red, or predominantly red, with lettering orsymbols in a contrasting color.

"CAUTION" TAG -- Yellow, or predominantly yellow, with letteringor symbols in a contrasting color.

"WARNING" TAG -- Orange, or predominantly orange, withlettering or symbols in a contrasting color.

BIOLOGICAL HAZARD TAG -- Fluorescent orange or orange-red,or predominantly so, with lettering or symbols in a contrastingcolor.

5.5.11 Standard Safety Signs

Standard safety signage that shall be posted conspicuously in alllaboratories, see appendix 6. Coordinate with BOD-Safety Unit forappropriate signs and proper sizing of signage.

Provision for new or additional safety signage shall be theresponsibility of Business Operations Department.

5.6 Emergency Preparedness and Response

The following procedures in case emergency shall be cascaded to all employees,

faculties, students and visitors.

5.6.1 Fire at Main Campus

5.6.1.1 Employee, contractor or anyone who witness the fire shallperform the following course of action:

Push the fire alarm button nearest to the fire location. Call the following emergency numbers and ask for help.

Central Service Station (CSU) 4403 3600

Fire Section 4403 3999

Report the exact location of the fire. Inform the nearest security guard about the fire. Extinguish the fire if it is on early stage and if you are

trained to do so. Leave the building by the nearest safe exit. Do not stop to collect personal belongings. Do not use the lifts. Proceed to the designated assembly point indicated in the

emergency evacuation plan posted in your location.

5.6.1.2 Security personnel shall perform the following course of action:

Security supervisor shall:

Mobilize security personnel to the location of fire.


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Provide instruction to security personnel for securing thearea and preventing the entry of unauthorized person.

Provide instruction to security personnel for securing therecovered documents and equipments.

Coordinate with QU Fire Section and Electromechanical

Unit.

Security Guard near the location of fire shall:

If the employee, student, or witness is not able to notifyCSU and/or Fire Section about the fire, the security guardreceiving the information from the witness shall call CSUand/or Fire Section.

Report the location of fire. Extinguish the fire if it is on early stage and if trained to do

so. Inform security supervisor.

Security Personnel responding to the emergency shall:

Secure and cordon the area to avoid entry of unauthorizedperson.

Secure the evacuation area and assign security member. Secure and cordon designated salvage area for recovered

documents, and equipments. Assist the incoming Fire Brigade Team from Civil Defence. Regulate the flow of traffic. Provide directions to employees, faculties, contractors and

visitors to designated evacuation area.

5.6.1.3 Central Service Unit Operator shall perform the following course of

action:

Receive a fire alarm from witness. Get the followinginformation:

Name of witness

Phone number

Location of fire

Ask for any injured person

Call Fire Section for immediate response, 4403 3999. Call 999 for assistance, if the fire cannot be control by Fire

Section and there are injured person.

Inform Electromechanical Section.

5.6.1.4 Fire Section personnel shall perform the following course ofaction:

The Leading Fireman shall:

Mobilize the fire fighting team upon receiving theinformation and location of fire.

Coordinate with Electromechanical Unit of BOD to de-energize/isolate electrical equipment or any electricalsource from the fire scene.

Provide instruction to fire fighting team during rescue and

evacuation.


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Coordinate with Fire Brigade Team of Civil Defence if theirpresence is needed during fire.

Coordinate with the QU Medical Clinic, if their assistance isneeded, for treatment of injured personnel.

Inform Central Service Unit Control Room to call 999 if the

fire cannot be control by QU Fire Section.

Firemen shall:

Wear fire fighting suits. Go to the location of fire. Bring additional fire extinguisher. Bring Self Contained Breathing Apparatus. Extinguish the fire using fire extinguisher if it is still on early

stage. Use hydrant and fire hose if the fire extinguisher isnot capable of extinguishing the fire.

Conduct rescue and evacuation. If the rescue and evacuation cannot be performed, provide

assistance to Fire Brigade Team of Civil Defence inconducting rescue and evacuation.

Provide assistance to Fire Brigade Team of Civil Defence inextinguishing the fire if necessary.

5.6.1.5 The QU Medical Team shall perform the following course ofaction (applicable only during office hour):

Coordinate with QU Leading Fireman if medical assistanceis needed.

Mobilize medical equipments. Provide treatment to injured personnel. Coordinate with the nearest hospital for possible medical

treatment of injured personnel. Provide assistance to Emergency Medical Services of Civil

Defence if necessary.

5.6.1.6 Electromechanical Section personnel and/or O& M contractorshall perform the following course of action:

De-energize/isolate electrical equipment or any electricalsource from the fire scene.

Energize electrical equipment or electrical source after therepair completion of the damage equipment or electricalsource.

5.6.1.7 The QU Leading Fireman and/ or Fire Brigade Team Leader ofCivil Defence shall declare All Clear signal that fire has beenstopped.

5.6.1.8 The QU Leading Fireman shall prepare fire accident report andsubmit to Safety Unit.

5.6.1.9 Safety Unit shall submit final report on fire accident toElectromechanical Section for review

5.6.1.10 Electromechanical Section shall submit report on fire accident tothe Director of Business Operations Department.

5.6.2 Fire at Old University (Environmental Studies Center)

5.6.2.1 Employee or anyone who witness the fire shall perform thefollowing course of action:


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Push the fire alarm button nearest to the fire location. Inform the nearest security guard about the fire. Report the exact location of the fire. Extinguish the fire if it is on early stage and if you are

trained to do so.

5.6.2.2 Security personnel shall perform the following course of action:

Security Guard near the location of fire shall:

Extinguish the fire if it is on early stage and if trained to doso.

Call other Security personnel for help. Call 999 for help. Inform security supervisor.

Security Personnel responding to the emergency shall:

Extinguish the fire if it is on early stage and if you aretrained to do so.

Secure and cordon the area to avoid entry of unauthorizedperson.

Secure the evacuation area and assign security member. Secure and cordon designated salvage area for recovered

documents, and equipments. Assist the incoming Fire Brigade Team from Civil Defence. Regulate the flow of traffic. Provide directions to employees, students, contractors and

visitors to evacuation area (Parking Area).

Security Supervisor shall perform the following course of action:

Assist the Fire Brigade Team from Civil Defence. Inform the Director of Business Operations Department. Inform the QU Fire Section.

5.6.2.3 The Fire Brigade Team Leader of Civil Defence shall declare AllClear signal that fire has been stopped.

5.6.2.4 The QU Leading Fireman shall prepare fire accident report andsubmit to Safety Unit.

5.6.2.5 Safety Unit shall submit final report on fire accident toElectromechanical Section for review.

5.6.2.6 Electromechanical Section shall submit report on fire accident tothe Director of Business Operations Department.

5.6.3 Medical Distress / Injury

5.6.3.1 Do not panic.5.6.3.2 Dont move the person; call immediately the security guard

nearest to your area. Ask him/her to call QU Medical Clinic attelephone number 4403 3294.

5.6.3.3 If the person requires medical treatment, Security shall callControl Room Operator, 4403 3600.

5.6.3.4 Control Room Operator shall call 999 for help.5.6.3.5 Do not conduct first aid if you are not an accredited first

aider, it may aggravate the situation. Wait for medical

assistance.


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5.6.3.6 Upon arrival of medical assistance, provide your name anddescribe the type of emergency you have.

5.6.3.7 Security shall conduct an investigation. Report shall besubmitted to the Office of the Director of BusinessOperations Department.

5.6.4 Utility Failure

5.6.4.1 Electrical/Light Failure

Remain calm. University buildings are equipped withemergency lightings. However, it is recommended toconsider keeping a flashlight in laboratory in case ofelectrical/ light failure for safe exiting.

Call Business Operations Department CSU Control Roomat telephone no4403 3600.

Provide the following information to CSU Control Operator.

Your name

Location of building where the water leak.

Contact number

Control Room Operator to coordinate with O & Mcontractor for rectification. Inform Business OperationsDepartment Electromechanical Section.

5.6.4.2 Plumbing Failure/ Water Leak

Cease all electrical equipment. Call Business Operations Department CSU Control Room

at telephone no. 4403 3600. Provide the following information to CSU Control Operator.

Your name

Location of building where the water leak.

Contact number


5.6.4.3 Gas Leak

Do not panic Cease all operations. Exit the area immediately. Do not attempt to correct the problem yourself. Call Business Operations Department CSU Control Room

at telephone no. 4403 3600 Provide the following information to CSU Control Operator.

Your name

Location of building where the gas leak.

Contact number



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5.7 Incident and Accident

An incident is a near miss, or, more nearly correct, a near hit. It has beendescribed as a lucky accident.

An accident is by definition, an unplanned, unwanted event that disrupts theorderly flow of the work process. It involves the motion (energy) of people,objects, or substances. It is indicated by physical injury and/or propertydamage.

5.7.1 Incident Reporting

All incidents related to the operation of office and classroom shall berecorded, investigated and reported. An incident does not result in injuryor property damaged. A hazard and exposure to the hazard must bepresent before an accident can occur. Remove the hazard and youremove the exposure and the accident

5.7.2 Accident Reporting

All accident involving fire and any property damaged or injuries relatedto the operations of laboratory must be recorded, investigated andreported. This is to determine and document properly the cause of anincident or accident occurrence and to recommend and implementcorrective and preventive actions.

Warehouse and Store Incident and Accident Report form is included inappendix 5 for proper reporting.

6.0 IMPLEMENTATION

6.1 Roles and Responsibility

Everyone who occupies a warehouse and/ or store is responsible for keeping thearea free of hazards. Each employee should be on the alert for hazardousconditions and promptly report any to the Business Operations Department (BOD).

The department is responsible for the correction of any operational deficiencies thatare discovered. Facility deficiencies must be reported to the BOD.

The Departments are the primary organization responsible to implement andmaintain sound safety practices and that assure safety compliance in thewarehouse and/or store.

6.1.1 Department Heads and Deans

Department Heads and Dean have the primary responsibility of directingand managing the Warehousing Safety and therefore have responsibilityfor assuring sound safety practices and compliance within the Departmentand Colleges. They are ultimately responsible for enforcing consequencesarising from moderately serious and very serious incidents.


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6.1.2 Employees, Faculties, Students and Visitors

Employees, faculties are responsible for compliance with safety regulationsand requirements in warehouse and/ store

6.1.3 Business Operations Department Safety Unit

Business Operation Department (BOD) Safety Unit is responsible forWarehousing Safety Orientation at the beginning of each semester or asneed arises to all employees, staff and faculties.

6.1.5 Safety Committee

Safety committee shall be established to monitor, checking theimplementation of Warehousing Safety. The organization structure of theHealth and Safety Committee is designed to incorporate multi-disciplinary

relationship to assure that Warehousing Safety issues are addressed in acomprehensive and integrated fashion.

Members shall possess attributes that enable them to act in accordancewith auditing principles of ethical conduct, fair presentation, dueprofessional care, independence, and evidence-based approach.

6.1.5.1 Authority

The Safety Committee advises and reports to the Vice Presidentfor Administration. The Chair of the Committee is appointed bythe Vice President for Administration.

6.1.5.2 Composition

Representative of Business Operation Department Representative of Procurement Department Representative of External Relations Department Representative of Housing Department Representative of Human Resources Department Representative of Information Technology Services Representative of College of Arts and Sciences Representative of College of Business and Economics Representative of College of Education Representative of College of Engineering Representative of College of Law

Representative of College of Sharia Representative of Human Resource and Administration

Department

6.1.5.2 Mandate

To oversee the application and enforcement of warehousingsafety policy.

To establish strategies to ensure ongoing and adequatesurveillance, hazard identification, and risk evaluation ofwarehouse and/ or store activities.

To develop, recommend, update, and maintain policiesapplicable to the health and safety of warehouse and / or

store.


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To conduct regular meeting to discuss warehouse and / orstore safety and health concerns.

To submit an annual report of its activities to the Office of theVice President for Administration.

6.2 Warehousing Safety Orientation

Safety is a required component of any orientation program designed to allemployees, faculties, students and visitors of Qatar University. All new employeesand faculties assign in the warehouse and/ or store must receive safety orientationtraining prior to the commencement of work. The supervisor/ in-charge is requiredto provide information and instruction to the personnel under his/her supervisionregarding all warehouse and/or store safety.

Orientation for each employee must be documented and the written records kept inthe workplace. Safety orientation training consists of general training applicable toall warehouse and/or store personnel who focuses on the particular hazards and

control measures.

Warehouse Safety topics include but are not limited to:

Hazard Management Materials Handling Electrical Safety Fire Safety Safety Signage Emergency Preparedness and Response Incident and Accident Reporting

6.3 Safety Committee Audit

The Safety Committee shall conduct audit to all offices and classrooms to ensureimplementation of Warehousing Safety. An annual audit program shall be preparedby the committee and to be approved by the Vice President for Administration.

Findings, results of the audit shall be submitted to Department Heads/ Directorsand Deans of Colleges.

Use the following forms for Laboratory Safety Audit:

Appendix 6 Warehouse/ Store Audit ChecklistAppendix 7 Warehouse/ Store Safety Non-conformance Report

Appendix 8 Status of Non-Conformance to Warehousing Safety Summary

6.4 Corrective and Preventive Actions

All corrective and preventive actions agreed during Safety audits must beimplemented within agreed dates in accordance with the following guidelines:

Type of Corrective/Preventive Actions Maximum Period ofCompliance

Non-conformance to Office and/orOffice and Classroom Safety Guidelinesthat can correct immediately (i.e. safetysignage, wearing of personal protectionequipment, housekeeping, safetypractices etc).

Within two (2) weeks


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Requires creation or revision ofprocedures, policies, guidelines,standards or work instructions

Within one (1) month

Requires causal investigation prior tocorrection.

Ideally one (1) month butnot more than three (3)

months

Improvement projects Within estimated completiondate as approved in Project

Approval Request

Any delay or inability to meet completion deadline must be justified byconcerned and approved by respective department head and/or dean.

6.5 Verification Criteria of Corrective and Preventive Action

Safety audit reported by the Committee shall be closed according to the following:

6.6.1 COMPLETENESS

6.6.1.1 Implementation: Is it done and completed?6.6.1.2 Internalization: Is it practiced as documented?6.6.1.3 Traceability to records: Are there records or objective

evidences?

6.6.2 EFFECTIVENESS

6.6.2.1 Attainment of Goal: Did it eliminate the non conformity?6.6.2.2 Non recurrence of non conformity: Are there no repeat infraction

or similar infraction found?6.6.2.3 Continuous Improvement: Does it improve the system/process?

6.6 Disciplinary Action for Noncompliance to Office and Classroom Safety

A consequence for noncompliance to Warehousing Safety is promulgated touphold the Universitys values on excellence in everything we do, honesty, integrity,and respect for every individual. It also enables those comprising the University towork together as a cohesive and competent team deeply committed to duty andresponsibility.

A disciplinary action shall be given for those who fail to implement and co

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