Want to Be a Hero? Taking Charge of Your Future

Want To Be a Hero?Taking Charge of Your Future

Corenet Global Carolinas ChapterThe Future of Work: Process, People & Places

Charlotte, North CarolinaAugust 18, 2010

Charlie Grantham, PhD.James Ware, PhD.Executive ProducersWork Design Collaborative

© Copyright 2010 by The Work Design Collaborative. All rights reserved

A Story of Two Books

- 1 -

The Difference


Today, CRE/FM is on the Hot Seat

- 2 -

CutCosts!

Improve Productivity!GuaranteeBusiness Continuity!

IncreaseWorkforce

Satisfaction!

IncreaseUtilization!

Give Us More Meeting Rooms!

Give Us More Private Offices!

Cut Costs! Cut

Costs!


But There are So Many Questions . . .

- 3 -

How many square feet do we need?

Where?

How many employees will we have in 6 months?

What are the best lease terms?

What’s happening to the cost of a square

foot?

How is workforce mobility affecting our

space needs?What can we do to reduce our carbon

footprint?

How can we enhance workforce collaboration?

How many contractors need space in our

buildings?

Why doesn’t senior management see workplace as a strategic resource?


Today’s Agenda

- 4 -


The World Has Changed Again

- 5 -

It’s time to reset the economy, our business models, and our minds


The World Has Changed Again: Media

- 6 -


The World Has Changed Again: Government

- 7 -


The World Has Changed Again: Economy

- 8 -


The World Has Changed Again: Education

- 9 -


The World Has Changed Again: Community

- 10 -


And Work Has Changed

- 11 -

HuntingFarming

MiningBuilding

ThinkingMobility


Shift Happens: Demographics

- 12 -

PercentChange

2010-2020

Age Group


Shift Happens: Technology

- 13 -


Shift Happens: Technology

- 14 -


Shift Happens: New Workplaces and Globalization

- 15 -


But Place Still Matters

- 16 -


Putting It All Together: SCAN Health

- 17 -

YouTube Video: http://www.youtube.com/watch?v=k1A9AdVd0Ks


What’s Missing?

- 18 -


What Does it All Mean?

- 19 -


Times of Change Create Huge Opportunities

- 20 -

What to do? Here’s our humble advice….


First: Design the Work Experience – Over and Over

- 21 -


Second: Redefine Workplace Services: Workforce Support

- 22 -

Military Quartermaster Corporate Workplace ServicesClothing and equipment End-user computing; desks, chairs,

filing cabinets, printers, copiers, A-V equipment, desk phones

Fuel and transportation; communication equipment and services

Heat, light, power; Internet access; Corporate Travel; interoffice mail; vendor contracts

Construction equipment Typically outsourced to contractors; might include landscaping

Personal items Office supplies; laptops, cell phones, employee concierge services

Large equipment (tanks, storage buildings)

Corporate facilities

Medical supplies Safety equipment; first aid supplies

Repair parts Tech support; equipment replacements; building maintenance


Third: Rebuild the CRE/FM Business Model

- 23 -


Fourth: Explore New Metrics

- 24 -

Planet

PeopleProfit


Fifth: Don’t Knock on the Boardroom Door—Call the Meeting

- 25 -


Finally, Be Prepared for a Wild Ride

- 26 -


For Further Information

Dr. Charles GranthamPrescott, Arizona+1 928 771 9138 office+1 928 771 9138 fax+1 928 533 9149 [email protected]

Dr. James WareBerkeley, California+1 510 558 1434 voice+1 510 558 1431 fax+1 510 206 8147 [email protected]

Website: http://www.thefutureofwork.net

Blog: http://www.thefutureofwork.net/blog

Books: Corporate Agility http://www.corporateagilitybook.com (American Mgt. Assoc.)

Cut It Out! http://bit.ly/7krFly (IFMA Foundation)

Twitter: http://www.twitter.com/thefutureofwork

- 27 -

Want to Be a Hero? Taking Charge of Your Future

Business

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