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Proprietary + Confidential
Walgreens is a leading drug store chain specializing in filling prescriptions, health and wellness products, health information, and photo services.
Founded in 1901, the company is a prime example of a traditional business that has used APIs and API management to transform itself into a digital leader.
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Proprietary + Confidential
The 2012 challengeAs more pictures were taken with smartphones, fewer people came to Walgreens stores to print them.
Walgreens responded with QuickPrints—an API and digital platform that enables app developers to allow their users to print photos from mobile devices to more than 8,200 Walgreens locations.
The omnichannel challengeWalgreens moved quickly to build on the QuickPrints success and expand its digital footprint to other services. With a raft of new APIs, it is building an omnichannel experience to meet customer expectations of connectivity and convenience.