Wainhouse UCC conference - Smarter Working presentation July 2013

Simply Smarter Communications™

Smarter Working – Innovation & Best Practices

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“Smarter Working” at Plantronics

For Many, Work is No Longer a Place You Go, but What You Do

Collaboration Must Be Easy

• Multi-phone environments

• Bring Your Own Device

• Bring Your Own Apps

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Lines Are Blurring Between Work and Personal Life

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Elements of Smarter Working

Bricks

Collaborative Workspaces

Bytes

EnablingTechnologies &

Apps

Behavior

Great UX Drives Adoption &

Engagement

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Bricks

From this…

Bricks

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To this…

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The New Normal

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Bytes

Network

DesignApps BYOD Audio

Bytes

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Problems that limit UC Value & inhibit Adoption

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Unwieldy

Unaware

Untimely

Unreliable

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Apps used @Plantronics for Smarter Working

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Instantly in meetings from smartphone

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Datahug – Relationship connections revealed

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iMeet is your virtual office solutionAllows you to meet with more customers, improves productivity and sets you apart from your competition.

Personalized Cube

Video

Date/Weather

Screen Share

File Share

Meeting Controls

See Everyone

Connect

Chat/Not

es

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Link with today’s business & social appsDeepen your professional bond by linking to your client’s social networks during your iMeeting.

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Audio Devices

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Audio Devices

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Audio Devices

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Audio Devices

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Application + User = Smarter UC

Behaviors

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Extending the edge of UC to the Human Being

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Contextual Intelligence – state changes

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Proximity Wearing State

CallerID

DeviceLayer

PeopleLayer

Multi-deviceCall Control Telephony State

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Exposing User States to Applications

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SPOKES

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iMeet lets everyone see when you’ve taken off your headset and are on mute.

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iMeet lets everyone see when you’ve walked away.

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iMeet knows when to whisper.

Amanda Smith has entered your room.

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iMeet responds to touch.

Host clicks headset to start iMeet when a Guest joins.

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iMeet knows when to transition.

From home to car to office. Auto-start

iMeet when you get to computer.

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Benefits of Smarter Working

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Smarter Working Policy:Flexibility Boosts Efficiency and Morale

Smarter Working empowers associates to ‘find their space’ from which to work.

Plantronics recognizes that flexibility in where you work is the future and that ‘work,’ in the traditional sense, has changed. It is no longer a place we go to, it is a thing we do.

We are therefore moving towards a state where people are able to define their own workspaces which will vary according to what they need to get done and how they feel most comfortable doing it (“Smarter Working”).

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Environmentally friendly

Improves productivity

Increases employee morale

Hiring advantage

Smarter Working Works!