What is a peer support worker? Contact information Telephone: 01603 421169 Email: [email protected] Website: www.nsft.nhs.uk Recovery College Office Norfolk and Suffolk NHS Foundation Trust Hellesdon Hospital Drayton High Road Norwich Norfolk NR6 5BE If you would like this booklet in large print, audio, Braille, alternative format or a different language, please contact the Patient Advice and Liaison Service (PALS) and we will do our best to help. Email: [email protected] or call PALS Freephone 0800 279 7257 At Norfolk and Suffolk NHS Foundation Trust we are fully committed to fulfilling our duties under the Equality Act (2010). © 2015 NSFT. GFX3579.2 To become a peer support worker, individuals will have had to have completed a Peer Support Worker Training Course. Training is available by Norfolk and Suffolk NHS Foundation Trust or via other external organisations. For information about the training courses and details of the next training opportunities, please contact: Justine Brown, Peer Support Worker Coordinator on 07876 476754 or alternatively, visit our website: http://www.nsft.nhs.uk/Get-involved/Pages/ Peer-Support-Workers.aspx
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What is a peer support
worker?
Contact informationTelephone: 01603 421169Email: [email protected]: www.nsft.nhs.uk
Recovery College OfficeNorfolk and Suffolk NHS Foundation TrustHellesdon Hospital Drayton High RoadNorwich Norfolk NR6 5BE
If you would like this booklet in large print, audio, Braille, alternative format or a different language, please contact the Patient Advice and Liaison Service (PALS) and we will do our best to help.
Email: [email protected] or call PALS Freephone 0800 279 7257
At Norfolk and Suffolk NHS Foundation Trust we are fully committed to fulfilling our duties under the Equality Act (2010).
© 2
015
NSF
T. G
FX35
79.2
To become a peer support worker, individuals will have had to have completed a Peer Support Worker Training Course. Training is available by Norfolk and Suffolk NHS Foundation Trust or via other external organisations. For information about the training courses and details of the next training opportunities, please contact: Justine Brown, Peer Support Worker Coordinator on 07876 476754 or alternatively, visit our website: http://www.nsft.nhs.uk/Get-involved/Pages/Peer-Support-Workers.aspx
What is a peer support worker?Peer support workers are recruited because of their lived experience and their desire, motivation and enthusiasm to support and encourage others on their individual recovery journey.
A peer support worker is someone who explicitly draws upon and shares their own experiences of emotional distress / trauma and / or using mental health services in order to inspire, model, and inform others in similar situations and support them in finding their own path to recovery.
It is through this trusting relationship, which offers companionship, empathy and empowerment that feelings of isolation and rejection can be replaced with hope, a sense of agency and belief in personal control.
What is ‘recovery’?It is a personal journey of discovery that involves making sense of and finding meaning in what has happened, becoming an expert in your own self-care, building a sense of self and purpose and discovering your own resourcefulness (ImROC Shepherd et al, 2008).
What can a peer support worker offer? • Understanding, acceptance and empathy based on shared experience • Role modeling and images of hope and possibility • Practical information • Support people to help them rebuild their life • Help to access community facilities and resources • Support to individuals to develop ideas for coping strategies and problem solving skills • Support and promote a recovery-focused practice by being a recovery champion • Help individuals identify their own hopes, dreams and aspirations and to explore opportunities and ways to realise them
Norfolk and Suffolk NHS Foundation Trust will be recruiting peer support workers as part of clinical teams and part of their role may include:
• Facilitating earlier discharge from inpatient wards • Leading on personal recovery planning • Improving the value of follow up appointments • Supporting learning in recovery colleges • Driving forward a recovery focused-approach and becoming recovery champions for the teams • Using their lived experience to promote hope and inspire current service users through their own recovery journey
• Supporting service users with developing individual wellness plans • Support service users to engage in meaningful activities; activities that aid recovery, including accessing community based resources • Support service users to develop self- management techniques, so they can learn to become experts in their own self-care • Supporting service users with discharge planning as and when they prepare to move on from secondary services • Encouraging service users to take more active control in their recovery • Supporting service users to discover their personal strengths, skills, talents and resources and how these might be used to help the person build a meaningful life for themselves • Encouraging and supporting service users to think about how they would like their life to be and supporting them to identify ways of getting there
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