Vs102512. 2 >Company >Solutions >Products >Your Success >Product Closer Look >Case Study Library >Appendix Agenda.

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>Company

>Solutions

>Products

>Your Success

>Product Closer Look

>Case Study Library

>Appendix

Agenda

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The Company

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Xora is the #1 market leader in mobile workforce management

that helps mobile businesses and their field employees work smarter and faster.

About Xora

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Over 16,000 Customers Use Xora

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Why Xora?

>We consistently deliver quantifiable value with rapid ROI for our customers• Help you increase productivity:

• By streamlining work flows and eliminating manual paperwork for your mobile workers

• Help you save money:• By identify ways to better track and reduce fuel, mileage, and

labor costs

• Help you increase customer engagement:• With configurable industry forms to capture key information

• We get you up and running quickly:• Lower overhead – no expensive hardware to buy• Fast to deploy – up and running in days, not months

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>“Location-based” applications deliver savings and efficiencies• Reduce overtime by 13.4%• Reduce fuel costs by 13.2%• Reduce miles traveled by 19.2%• Increase fleet productivity by 27.4%• Improve workforce utilization by 26.1%• Improve service response times by 23.8%

Xora Solutions Deliver

Source: Aberdeen Group, October 2007

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Solutions

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Xora Mobile Workforce Management

Mobile App

Cloud-Based Management

Back-OfficeIntegration

InVehicleDevice

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Solutions are delivered in a cloud model enabling a low cost, quick to market deployment

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Benefits Across The Mobile Organization

Operations and DispatchAccess real-time and historical information to monitor and optimize operations.

Business & FinanceExchange or connect to data to automate processes and analyze trends.

Mobile EmployeesUse handheld or in vehicle devices to collect and report data to in-house staff.

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Mobile Employees

> Challenges• Filling out paper time cards, manually tracking job expenses and

mileage takes too much time• Constantly checking in with the office regarding jobs impacts

productivity and results• Manually capturing customer and/or job information is frustrating

> Solution• Mobile timecards and expense forms save time and hassle• Mobile job management and updates streamline work processes• Mobile forms make it easier and faster to capture accurate data

> Benefits• Improved employee moral resulting from less paperwork• Increase in employee productivity and jobs completed resulting

from streamlined work processes

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Operations & Dispatch

> Challenges• Inability to know where mobile employees are in relation to their

next job assignment impacts customer service• Calling to the field to assign and update jobs impacts productivity• Not having access job details can impact operations decisions

> Solution• Using the Xora web management application enables users to:

• See the location of mobile employees with Google Maps• Assign jobs and updates instantly to mobile employees• Receive real-time alerts about job details and variances

> Benefits• Ability to see where employees are and communicate accurate

job details results in a higher level of customer service• Access to real time data results in better decisions that help

reduce costs and increase job productivity and output.

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Business & Finance

> Challenge• Processing of manual time cards is time intensive, creates

opportunities for mistakes and is costly• Inaccurate mileage and expense tracking impacts profitability• Lack of timely data inhibits job performance and revenues

> Solution• Mobile timecards with payroll integration• Industry configurable forms with automated job data collection and

expense capture• Preconfigured reports, email alerts and system integration

> Benefits• Fast, accurate payroll and data collection saves time and money• More accurate expense tracking helps to lower costs• Improved and quicker access to data improves business

decisions, operations and financial performance

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Products: Xora StreetSmart

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Xora StreetSmart:Real Time Visibility When You Need It

> Gain visibility with near real time information on workers, jobs and locations

> Automate and validate payroll with tamperproof electronic timecards

> Improve service levels with more informed and efficient job dispatch and management

> Collect better data from the field with electronic forms, signature and photo capture

> Get instant alerts on conditions that require immediate attention

> Generate powerful reports to help assess and improve operational performance

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Your Success

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>Cloud-based infrastructure minimizes overhead, speeds time to value

>Typical roll-out in under 1 week

>On-boarding manager assigned to your success

>Easily configured with industry templates, mobile forms, location-based workflow

Easy to Deploy

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> Automate payroll and other processes

> Simple Data Exchange• Export/import spreadsheets

> Pre-built Connectors• Application-specific – ADP• Xora Data Shuttle (ODBC)

> Integration Middleware• Partnership with Cast Iron• Pre-built templates for over 200 systems• Additional development and monthly fees

> Web Services APIs• XML, SOAP

Easy to Integrate

Xora is ADP’s #1 integration vendor

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>Progressive, self-paced online training for operations and dispatch personnel

>Documentation and support materials available online

>Ongoing wellness checks

>Telephone support available 24 x 7

Easy to Learn

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A Closer Look

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> View the locations and current status of mobile employees

Manage your Mobile Team

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> Drill down to see where each employee is right now, and what route they took to get there

Manage your Mobile Team

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> Eliminate paperwork (and time spent processing it) by collecting timesheet and job information via mobile device

Trim Operating Costs

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> Send incoming jobs automatically to employees’ handsets, and exchange job status information in real-time

Trim Operating Costs

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> Create alerts to notify managers when a job is taking too long, an employee is about to go into overtime, or other situations that need immediate attention

Improve Operational Efficiency

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> Generate reports to analyze trends and identify areas for improvement

Improve Operational Efficiency