VOLUNTEERISM & SERVICE · 7/19/2017 · VOLUNTEERISM & SERVICE FOR PHILANTHROPIC PARK PARTNERS CHRYSTAL MORRIS MURPHY Senior Vice President, Community Partnerships National Park

VOLUNTEERISM & SERVICE F o r P h i l a n t h r o p i c P a r k P a r t n e r s

JULY 19, 2017

VOLUNTEERISM & SERVICE FOR

PHILANTHROPIC PARK PARTNERS

CHRYSTAL MORRIS MURPHYSenior Vice President, Community Partnerships

National Park [email protected]

REGGIE CHAPPLEDivision Chief, Office of Partnerships

& Philanthropic StewardshipNational Park Service

[email protected]

mailto:[email protected]


J U L Y 2 0 1 7

V O L U N T E E R I S M AT T H E N AT I O N A L PA R K

S E R V I C E



LENNY TEHService-wide Volunteer Program Manager

Washington Office of Interpretation, Education, and Volunteers (IE&V)National Park [email protected]








$24.14 per hour = Estimated Value of Volunteer Time for

2016*

For the latest information, please see

www.volunteeringinamerica.gov

*Source: Independent Sector

http://www.volunteeringinamerica.gov/

https://www.independentsector.org/resource/the-value-of-volunteer-time/

PA R T N E R I N G FO R T R A I L S E XC E L L E N C E

I N

AC A D I A N AT I O N A L PA R K



JEFF TUCKERStewardship Coordinator

Friends of [email protected]

PAIGE STEELConservation Projects Manager

Friends of [email protected]





1. Program Structure

2. Preparation

3. Implementation

4. Assessment

THE FOA STEWARDSHIP PROGRAM



FOUNDED IN 1986 TO:

▪ Fundraise

▪ Volunteer

▪ Advocate

▪ 5,000 members YTD

CURRENT 4 PILLARS OF WORK:

▪ Acadia Experience

▪ Carriage Roads & Trails

▪ Wild Acadia

▪ Youth Engagement

(FOA)



STEWARDSHIP PROGRAM

DROP-IN DAYS

▪ Open to the public

▪ Work projects for all ability levels

▪ Meet 3 times a week for half a day

▪ Projects have a set timeline

▪ Ease of access

▪ Predictable

▪ Closed to Public

▪ Groups visiting perform service projects

▪ Group size and ability level vary greatly

▪ Every project is different

▪ Projects organized based on group needs

GROUP PROJECTS



DROP-IN PROGRAM

▪ Set schedule & time:

• Tue, Thurs, Sat, 8:30am –12:00pm

▪ Volunteer Crew Leaders (VCL’s)

• 4 to 6 scheduled to lead

▪ Just show up!

• No registration required

• Training, tools, & transportation provided

▪ Varying levels of ability

▪ Differentiated work projects



GROUP PROJECTS

Every group is different

Size, Ability, Time, Leadership, Transportation



WHO DOES WHAT? FRIENDS OF ACADIA

Employee Management:

▪ Recruitment

▪ Hiring

▪ Secondary Supervisor

Program support:

▪ Materials

▪ Reporting

▪ Funding



WHO DOES WHAT? ACADIA NATIONAL PARK

Employee Management:

▪ Primary Supervisor

▪ Sets Work Plan

▪ Evaluation

Resources:

▪ Training

▪ Office Space

▪ Radios/Vehicles

Program support:

▪ Funding

▪ Facilities

▪ Reporting



STEWARDSHIP PROGRAM FLOW



FOA STEWARDSHIP STAFF

RESPONSIBILITIES

▪ Plan and lead projects

▪ Maintain tools and supplies

▪ Act as ambassadors for ANP/FOA

▪ Work with other ANP divisions



VOLUNTEER CREW LEADERS

(VCL’S)

▪ The MOST important factor: VCL’s!

▪ Experienced Volunteers

• Tenure and experience requirement

• Mandatory yearly training sessions

▪ 32 “Certified” VCL’s involved

• ~20 Attend drop-in program and lead regularly

• 6 Emeritus advise and volunteer occasionally



SIGNUP.COM

▪ VCLs run the signup process

▪ VCLs signup for dates to lead, but not project types

▪ VCLs signup months in advance. The calendar is set before season begins



WEEKLY PLANNING

SESSIONS

▪ Planning meeting to schedule

drop-in and group projects.

~ 2 Hours (Thursday)

▪ Factors: Leaders, Work,

Groups, Group Size,

Weather, Variety, Tools, and

Transportation.

▪ *Weekly Planning Sheet*





DROP-IN ORGANIZATION

▪ Preparation: Tools, materials, safety equipment, maps, and radios pre-packed into work vans.

▪ Whiteboard: Welcomes volunteers and lists each project.

▪ Clipboards : Allows volunteers to sign up for projects, and leaders to make notes about the project.

▪ Waivers : Provided to those who are volunteering for the first time this year.



T YPICAL PROJECT TIMELINE

7:00 am – Begin packing and fueling vans

7:45 am – Greet volunteers arriving at Park HQ

8:15 am – Welcome speech and project overview

8:30 am – Depart to worksite

10:15 am – Snack break

11:15 – 11:45 am – Pack up tools and depart for Park HQ

12:00 pm – Arrive at Park HQ



LARGE VOLUNTEER EVENTS

▪ Take Pride in Acadia Day, 600+▪ Earth Day Roadside Clean-up, 300+



2016 BY THE NUMBERS



PROGRAM ASSESSMENT

▪ Record Keeping Excel Spreadsheet

▪ NPS Reporting

▪ FOA ReportingImportant for donors



WHY DO VOLUNTEERS RETURN?

VOLUNTEER APPRECIATION

▪ “Swag”▪ ANP privileges▪ Appreciation events:

FOA & NPS

BUILDING COMMUNITY

▪ Drop-in days are social events▪ Ownership of program▪ Parades

THANK YOU!

Paige Steele & Jefferson TuckerFriends of Acadia (207) [email protected]

VOLUNTEERISM & SERVICE · 7/19/2017 · VOLUNTEERISM & SERVICE FOR PHILANTHROPIC PARK PARTNERS CHRYSTAL MORRIS MURPHY Senior Vice President, Community Partnerships National Park

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