Top Banner
VOLUNTEER HANDBOOK TPC RIVER HIGHLANDS CROMWELL, CT THANK YOU FOR VOLUNTEERING! JUNE 19-25, 2017
36

VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

Mar 27, 2018

Download

Documents

vanliem
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

VOLUNTEER HANDBOOKTPC RIVER HIGHLANDS

CROMWELL, CT

THANK YOU FORVOLUNTEERING!JUNE 19-25, 2017

Page 2: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

NEW FOR 2017: HOW CAN WE HELP?

The tournament has implemented a text communications system that can be used for guest services and operational issues. Signage will be located around the course with this information.

Text “BIRDIE” <space> issue and location to 69050

Below are a few examples of when to use the texting system:• Bathroom Maintenance • Tripping Hazards• Lost and Found Items• Disruptive Guests

TEXTING PROGRAM

Page 3: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

TABLE OF CONTENTS

Welcome Letter.......................................................................................................22017 Executive Committee.....................................................................................3Charitable Impact...................................................................................................4A Year in Review.....................................................................................................5Travelers Championship History.............................................................................6Schedule of Events.................................................................................................7Volunteer Uniform.................................................................................................10Volunteer Food and Beverage..............................................................................11Volunteer Recognition..........................................................................................12Volunteer Appreciation Party................................................................................13Volunteer Merchandise Promotion........................................................................14Volunteer Information A-Z....................................................................................15Security Policy......................................................................................................19PGA TOUR Mobile Device Policy..........................................................................21Course Map..........................................................................................................22Fan Zone Clients...................................................................................................2418th Hole Hospitality Clients..................................................................................26Skybox Clients......................................................................................................28Hospitality Clients A-Z..........................................................................................30Volunteer Information...........................................................................................32

Page 4: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

2

WELCOME

Welcome 2017 Travelers Championship Volunteers!

Thank you for choosing to volunteer at the 2017 Travelers Championship, June 19-25 at TPC River Highlands in Cromwell, Connecticut. As Connecticut’s largest sporting event, thousands of volunteers donate their time and effort to help deliver a world-class PGA TOUR experience for players, fans and the media. Last year alone, tournament volunteers provided more than 80,000 hours of their time to help give back to the community. Volunteers not only get to go behind the scenes at a PGA TOUR event, but also can feel good about investing their time as the Travelers Championship donates 100 percent of its net proceeds to charities throughout New England.

Since 2007, when Travelers became the title sponsor, nearly $13 million has been generated for more than 600 charities. Last year alone, the Travelers Championship generated more than $2.8 million for more than 160 charities throughout the region. As the heart of the event, our volunteers contribute directly to this. Your passion, dedication and hard work do not go unnoticed.

For the eighth straight year, Hartford HealthCare is back as the proud sponsor of the volunteer program, as they continue to be actively involved in enhancing the volunteer experience. Together, we share admiration for our volunteers and hope to continue strengthening the overall volunteer experience.

We are pleased to highlight an elite field including three top-10 players in Rory McIlroy, Jason Day and Jordan Spieth; defending champion Russell Knox; two-time champion Bubba Watson; and 2012 winner Marc Leishman. Jim Furyk, who made golf history during the final round of the 2016 Travelers Championship when he shot 58, the lowest score ever in a PGA TOUR event, will be returning to TPC River Highlands. Joining this elite field are 2007 Masters champion and 2015 Open Championship winner Zach Johnson and many more. In addition to the golf competition, the tournament will host more than 20 special events throughout the week, including Military Appreciation presented by Trinity Health Of New England, Farmington Bank Family Day and Women’s Day presented by Travelers. New for 2017, Bear’s Smokehouse BBQ has extended their partnership with the tournament to sponsor a Military Viewing Deck at the Patriots’ Outpost overlooking the 18th hole. Guests of the Patriots’ Outpost will have the ability to watch golf on the finishing stretch of TPC River Highlands. The Liberty Bank Concert Series in the MetroHartford Alliance Fan Zone will include country act Drake White and The Big Fire on Thursday evening and Gin Blossoms on Saturday evening.

We cannot express enough our sincere appreciation for volunteering your time with us and making the tournament possible. See you on the course!

Best Regards,

Nathan Grube Tournament Director Travelers Championship

Page 5: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

3

ADMINISTRATIONMeagan MirkovichAsst: Kristin Wirtanen

AIRPORT CONCIERGEJames AndersonAsst: Jennifer Lassige

AMATEUR CADDIESMarc ZirolliAsst: Steve Zirolli

AMBASSADORSShawn DalyAsst: Monica Zapatka

CHAMPIONS CLUBBob CattelAsst: Mark Vining

CORPORATE ROWArt KueverAsst: Jeffrey GertzAsst: Richard Steere

DELIVERIESKristine ZywocinskiAsst: Lisa Wilson

DISTRIBUTIONBen TroupAsst: Ray Shaw

FAN ZONEJennifer Shea

GALLERYMaureen O’ConnorAsst: Diane FuoreAsst: Karen OrtonMobile Device Asst:

Greg Hammond

GATESKarissa SteltzerAsst: Sam Guerra

MEDIAJohn Mayo

MILITARY APPRECIATIONSharon O’Brien Chris Ward

PLAYER LOGISTICSMichelle ClarkJay DykstraAsst: Richard Laury

PLAYER RELATIONSDrew GallupAsst: David May

PLAYER TRANSPORTATIONDawn KirkwoodAsst: Joe AudetAsst: Donna Thomas

PRACTICE FACILITYJay SalvadorAsst: Christine CarrAsst: Joe MilositzAsst: Alice Shea

PRO-AMMike MaksymiwAsst: Thomas Kim

PRO CADDIE HOSPITALITYMaggie PastoreDavid Timm

2017 EXECUTIVE COMMITTEE & ASSISTANTS

SCORINGNick GiulianoLaser Operators: Woody MrozowskiStandard Bearers: Jeffrey LevineWalking Scorers: Charles “Buddy” BuderWalking Scorers: Brian Zimmerli

SKYBOXESDana ShultsDanielle Sobocinski

SPONSOR VALETBryan FixAsst: Anne Martin

STARTERSJohn Shulansky

VOLUNTEER SERVICESRick BuckleyPam House

VOLUNTEER VILLAChristina DavenportAsst: Mimi ReyesAsst: Adam FamigliettiAsst: Karen Ford

WILL CALLLarry WilderAsst: Lisa Wilson

Page 6: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

million generated

In 2016

charitiesbenefited

charitiesmillionnearly

generated for

CHARITABLE IMPACT

The Travelers Championship is proud to be a PGA TOUR event, which donates 100 percent of net proceeds to charity every year. Since 1952, the tournament has generated more than $35 million for charity and in 2016, the Travelers Championship generated a tournament record $2.8 million for more than 160 charities throughout the region.

The primary beneficiary for the 2017 tournament will be The Hole in the Wall Gang Camp in Ashford, Connecticut. Founded in 1988 by Paul Newman, The Hole in the Wall Gang Camp provides “a different kind of healing” to more than 25,000 seriously ill children and family members annually – all completely free of charge. For many of these children and families, Hole in the Wall provides multiple Camp experiences throughout the year.

Page 7: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

A YEAR IN REVIEW

The 2016 Travelers Championship was one for the record books. The tournament raised more than $2.8 million for charity, the most in Travelers Championship history, and the final round produced the first 58 in PGA TOUR history. All this before the final putt rolled in and fans witnessed one of the best Travelers Championship finishes. Heading into Sunday, Russell Knox’s consistent play placed him atop the leaderboard. Opening with 67-67, Knox was one stroke behind the leaders heading into moving day. Knox shot a third-round 64 to secure a spot in the final group on Sunday, three strokes behind Daniel Berger. Back-to-back birdies on Nos. 13 and 14 pushed Knox in front, but a bogey at No. 16 and a final-round 64 by Jerry Kelly added to the drama. With a one-stroke lead heading to No. 18, Knox dug deep. After landing his approach shot in a bunker, Knox hit out to 12 feet and faced a par putt for the win. The 12-foot putt was perfect, giving Knox his second PGA TOUR victory and first on American soil. Knox’s consistency from start to finish ultimately separated him from the field. In his fifth appearance at TPC River Highlands, Russell Knox would leave as the 2016 Travelers Championship winner. 5

Page 8: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

6

TRAVELERS CHAMPIONSHIP HISTORY

In 1952, a PGA TOUR event in Connecticut was born, called the Insurance City Open, at Wethersfield Country Club. In 1984, the tournament moved to its current location at TPC River Highlands in Cromwell, Connecticut. Travelers has been the title sponsor since 2007. The largest professional sporting event in the state, the tournament has generated more than $35 million for charities in the surrounding communities and has crowned champions such as Arnold Palmer, Sam Snead, Billy Casper and Phil Mickelson.

TPC RIVER HIGHLANDSLocated in Cromwell, Connecticut, just minutes outside Hartford on a bluff overlooking the Connecticut River, TPC River Highlands has served as the proud host of the PGA TOUR’s Travelers Championship since 1984. The course has been named by Golf Digest as one of the “Top 10 Golf Courses in the State” and the “Best Private Course in the State” by Connecticut Golfer Online for a number of years. Last fall, the club launched a multi-million dollar renovation project designed to enhance the golf experience. The scope of work encompassed agronomic and architectural improvements to bunkers, draining systems, greens, tee boxes, cart paths and lake banks. Following the announcement of a 10-year sponsorship extension agreement with Travelers in December 2014, special considerations were also given to improving the spectator experiences at the tournament, resulting in enhanced viewing areas and improvements to the existing Fan Zone. TPC River Highlands reopened all 18 holes in early June for members and their guests to enjoy the course enhancements.

Page 9: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

SCHEDULE OF EVENTS

TOURNAMENT WEEKLONG EVENTSMILITARY APPRECIATION PRESENTED BY TRINITY HEALTH OF NEW ENGLANDWednesday – Sunday | Patriots’ OutpostThe tournament is proud to support U.S. armed forces with Military Appreciation presented by Trinity Health Of New England. This weeklong salute will give military personnel and their families a chance to see some of the best golfers compete at the Travelers Championship. All active, reserve and retired military service members, United States veterans and their dependents are invited into the Patriots’ Outpost, a complimentary hospitality venue that will offer free food and beverage, Wednesday through Sunday. The venue will be climate-controlled thanks to the support from our sponsors.

Associate Sponsors of Military Appreciation include Bear’s Smokehouse BBQ, ConnectiCare®, the Connecticut Department of Economic & Community Development and Mohegan Sun. Media Partners include New Haven Register, 102.9 The Whale and WDRC AM 1360. Bear’s Smokehouse BBQ will provide complimentary lunch Wednesday through Sunday of tournament week in the Patriots’ Outpost, in addition to snacks provided by Entenmann’s and Frito-Lay and coffee provided by Dunkin’ Donuts.

FARMINGTON BANK KIDS ZONE Tuesday – SundayVisit the Farmington Bank Kids Zone featuring a rock wall, obstacle course and the mini golf course.

METROHARTFORD ALLIANCE FAN ZONEWednesday – SundayThe MetroHartford Alliance Fan Zone will feature interactive activities, the Farmington Bank Kids Zone, concessions, Bear’s Smokehouse BBQ, Liberty Bank Concert Series and more. The MetroHartford Alliance Fan Zone is the interactive destination for fans and families at the Travelers Championship.

IHEART RADIO BROADCASTS LIVE FROM THE BIG Y RADIO DECKMonday – Sunday 97.9 ESPN & 1300 AM presents The Rob Dibble Show

FAIRWAYS OF LIFE WITH MATT ADAMSTuesday – Friday | Clubhouse Patio/Radio Deck

7

Page 10: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

SCHEDULE OF EVENTS

MONDAY, JUNE 19Gates Open I 7:00 a.m.

• Opening Ceremony I 9:00 a.m. I Memorial Garden• Aetna Tournament Players Pro-Am I 12:30 p.m. Shotgun I Pro-Am Tent

TUESDAY, JUNE 20Gates Open I 7:00 a.m.

• PGA TOUR Professionals Practice Round I All Day I 18 Holes• Farmington Bank Family Day | 7:00 a.m. - 1:00 p.m. I Practice Facility • PGA Junior League Matches | 7:00 a.m. - 1:00 p.m. I Practice Facility• Operation Shower presented by ConnectiCare® | 11:00 a.m. - 1:00 p.m.

The First Tee of Connecticut Building David & Geri Epstein Learning Center• Eversource PGA TOUR Player Experience & Reception for Junior Golfers

1:30 p.m. - 5:30 p.m. | Practice Facility

WEDNESDAY, JUNE 21Gates Open I 6:00 a.m.

• Travelers Celebrity Pro-Am Tee Times: 6:50 a.m. - 8:50 a.m. and 12:00 p.m. - 2:00 p.m.

• WEEI Presents: Kirk & Callahan Show I 6:00 a.m. - 10:00 a.m. Big Y Radio Deck

• Off-Site Pro-Am | 10:00 a.m. | GreatHorse, Hampden, MA• Birdies for the Brave Military Caddie Program presented by Trinity Health Of New

England | 8:00 a.m. - 2:00 p.m. I 17th Hole• Farmington Bank Celebrity Mini Golf Tournament | 9:30 a.m. & 10:30 a.m. |

MetroHartford Alliance Fan Zone/Farmington Bank Kids Zone• WFAN 660 presents The Joe and Evan Show I 10:00 a.m. - 1:00 p.m. I Clubhouse Patio• FedEx Junior Business Challenge | 2:00 p.m. - 4:00 p.m. | The First Tee of Connecticut

David & Geri Epstein Learning Center

8

Page 11: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

SCHEDULE OF EVENTS

THURSDAY, JUNE 22Gates Open I 6:00 a.m.Broadcast: Golf Channel: 3:30 p.m. - 6:30 p.m.

• Travelers Championship First Round Tee Times: 7:00 a.m. - 9:00 a.m. and 12:00 p.m. - 2:00 p.m. *Tee times are subject to change

• WDRC Presents The Brad and Dan Show | 5:00 a.m. - 10:00 a.m. | Patriots’ Outpost• Women’s Day Presented by Travelers I 8:30 a.m. - 12:30 p.m. Pro-Am Tent• Liberty Bank Concert Series featuring Drake White and The Big Fire

Conclusion of Play - 8:30 p.m. | MetroHartford Alliance Fan Zone

FRIDAY, JUNE 23Gates Open I 6:00 a.m.Broadcast: Golf Channel: 3:30 p.m. - 6:30 p.m.

• Travelers Championship Second Round Tee Times: 7:00 a.m. - 9:00 a.m. and 12:00 p.m. - 2:00 p.m. * Tee times are subject to change

• WTIC NewsTalk 1080 presents Afternoons with Todd Feinburg | 3:00 p.m. - 7:00 p.m. Michelob ULTRA 19th Hole Sponsor Club

SATURDAY, JUNE 24Gates Open I 7:00 a.m.Broadcast: Golf Channel: 1:00 p.m. - 2:30 p.m. CBS: 3:00 p.m. - 6:00 p.m.

• Travelers Championship Third Round I Tee Times: 8:00 a.m. - 2:00 p.m. * Tee times are subject to change

• Volunteer Appreciation Party sponsored by Hartford HealthCare 5:00 p.m. - 8:30 p.m. | Pro-Am Tent

• Liberty Bank Concert Series featuring Gin Blossoms Conclusion of Play - 8:30 p.m. | MetroHartford Alliance Fan Zone

SUNDAY, JUNE 25Gates Open I 7:00 a.m.Broadcast: Golf Channel: 1:00 p.m. - 2:30 p.m. CBS: 3:00 p.m. - 6:00 p.m.

• Travelers Championship Final Round I Tee Times: 8:00 a.m. - 2:00 p.m. * Tee times are subject to change

• Closing Ceremony I Approximately 6:00 p.m. I 18th Green

9

Page 12: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

10

VOLUNTEER UNIFORM

The Travelers Championship is a televised, professional sporting event, so it is important for our volunteers to meet the standards of professional golf.

While in uniform, volunteers must: • Wear the official 2017 tournament-issued red volunteer golf polo and hat or visor• Wear khaki-colored pants, skirts, capris or shorts of appropriate length• Wear closed-toe footwear that is comfortable and predominantly a neutral color

(black, white or tan is preferred)• Wear their own black rain gear, if heavy rain occurs. Red ponchos will be provided

to wear over personal rain gear• Treat every guest and volunteer of the tournament with the utmost respect

While in uniform, volunteers must not:• Wear the previous year’s golf polos, hats or visors• Wear denim or cargo shorts• Wear flip flops or sandals • Wear branded baseball caps • Consume alcohol (except at the Volunteer Appreciation Party)• Ask for player autographs • Participate in fan activities • Smoke or vape • Use cameras• Use cell phones for personal use

Page 13: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

11

VOLUNTEER FOOD AND BEVERAGE PROGRAM

BREAKFASTThroughout the week, the Volunteer Villa will provide breakfast each morning for all volunteers, starting at 5:00 a.m. Please make sure you stop by the Villa to check in and enjoy our enhanced breakfast offering featuring hot items courtesy of Hartford HealthCare.

LUNCHOn Monday, June 19, lunch will be served in the Volunteer Villa from 11:00 a.m. – 2:00 p.m. courtesy of Chicago Sam’s.

On Tuesday, June 20 – Sunday, June 25, volunteers must pick up their volunteer meal vouchers each morning in the Volunteer Villa unless told otherwise by their chair. Please remember that the meal vouchers are day specific and cannot be redeemed for alcohol or apparel. Food vouchers will be preloaded with $16. Once used, vouchers will have a declining balance. These food vouchers will be accepted at designated concession areas on course including Bear’s Smokehouse BBQ and Ben & Jerry’s Scoop Shops (not carts). Unfortunately, they will not be accepted at Dunkin’ Donuts.

AFTERNOON SNACKThroughout the week, the Volunteer Villa will provide snacks for the volunteers to take out on the course. Volunteers should stop by the Villa to take a break and grab an afternoon snack.

TPC RIVER HIGHLANDS CROMWELL, CT

VMVolunteer

Meal

Saturday$16

June 24, 2017Volunteer Meal VoucherPresented by Hartford HealthCare

BEAR’S

BBQ

Page 14: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

12

VOLUNTEER RECOGNITION

To recognize the extraordinary efforts of the Travelers Championship volunteers, Hartford HealthCare would like to honor volunteers who go above and beyond as the 2017 Volunteer of the Year, Volunteer Executive Committee Volunteer of the Year, and other volunteer recognitions as voted on by the volunteers. Below is a list of the awards to be presented in 2017. Stop by the Villa to vote for your fellow volunteers.

VOLUNTEER OF THE YEARThroughout the week, the committee chairs will recognize the efforts of individuals and groups who exemplify the spirit of the Travelers Championship. Each volunteer recognized will be in the running for one of the 2017 Travelers Championship volunteer awards. For the 2017 Volunteer of the Year, Hartford HealthCare will sponsor a $2,000 donation to the winner’s charity of choice.

The Travelers Championship would like to thank Hartford HealthCare for sponsoring the 2017 Volunteer Program. Each year, Hartford HealthCare is actively involved in helping the tournament enhance the volunteer experience throughout tournament week.

Again, this year, Hartford HealthCare will be providing a Volunteer Appreciation Station in the MetroHartford Alliance Fan Zone for volunteers to take a snack or fill up their complimentary Hartford HealthCare water bottle.

ROOKIE OF THE YEARThis award is presented to a new volunteer who embraces their role and dives in head first! This volunteer’s eagerness and enthusiasm is evident in all of the tasks that they take on. Being a newcomer does not stop them from performing with passion.

MOST CHARISMATICThis award is given to an individual whose enthusiasm is contagious. Their dynamic drive rubs off on their team members and contributes to the committee’s overall success. Their charming spirit is noticed by whomever they are helping - a fan, player or another committee member.

BEST TEAM PLAYERIt’s not always easy working on a team, but this individual contributes with ease. They work well with other volunteers using a range of different skills and abilities to create positive outcomes and team morale. This individual is motivating, respectful and a huge support to other volunteers. Most importantly, they always put their team ahead of themselves.

EXECUTIVE COMMITTEE VOLUNTEER OF THE YEARWe cannot even begin to thank all of our Executive Committee members because without their year-round dedication, we would not be the tournament that we are. This award will be presented to an Executive Committee member whose commitment to the tournament has really shined this year.

Page 15: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

VOLUNTEER APPRECIATION PARTY

The Travelers Championship is proud to partner with Hartford HealthCare to host a Volunteer Appreciation Party. Come join us for a fun night with your fellow volunteers, featuring Bear’s Smokehouse BBQ and NoRA Cupcake Company, as we thank our volunteers and celebrate the 2017 Travelers Championship!

The 2017 Volunteer of the Year and other volunteer recognition awards will be presented at the party.

All volunteers must present their volunteer badge in order to attend the party. Unfortunately, guests are not permitted to attend.

DON’T MISS OUT ON:• GREAT PRIZES• FUN PHOTO BOOTH

13

SATURDAY, JUNE 245:00 P.M. - 8:30 P.M. | PRO-AM TENT

2016 VOLUNTEER OF THE YEAR Stacey Perzan, Skybox Committee

As the Volunteer of the Year, Stacey was able to make a $2,000 donation, sponsored by Hartford HealthCare, to her charity of choice, Journey Home!

Volunteers Sponsored by

Page 16: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

14

MERCHANDISE PROMOTION

MERCHANDISE PROMOTION

FOR ALL VOLUNTEERS!

All volunteers will receive a 20% discount in the tournament merchandise

tent during normal business hours (Wednesday – Sunday).

To receive the discount, you must present your volunteer badge upon

purchasing your items.

THANK YOU TO ALL OF OUR VOLUNTEER GROUPS!

AetnaCohnReznickDell Technologies Championship ESPNEversourceEYFarmington BankGrant Thornton LLPHOBYHYPEHartford HealthCareMahoneySabolMercy High SchoolMetropolitan District CommissionMidstate Chamber of Commerce

Oak HillPratt & WhitneyPwCProfessional Planning GroupRobinson+ColeThe First Tee of ConnecticutThe Hole in the Wall Gang CampThe Tolland FundTranSigmaTravelersTrinity Health Of New EnglandWebster BankWest Hartford ChamberWhittlesey & HadleyXavier High School

*Want your company or group to volunteer together in 2018? Send an email to [email protected]

Page 17: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

15

VOLUNTEER INFORMATION A-Z

ADA VIEWING LOCATIONS• 1st Tee • 8th Green• 9th Green • 10th Tee• 18th Green • Practice Facility

ADMISSION GATESThe three admission gates are located at the following:

• Main Entrance: Accessible via Main Entrance and Gold Lot/Lot B Parking

• 9th Fairway: Accessible via foot on Golf Club Road and the Red Lot

• 6th Green: Accessible on foot via Field Road

AMBASSADOR LOCATIONS• Headquarters – 9/10 Crossover • Main Entrance • Clubhouse Crossover • 18 Concessions• Patriots’ Outpost – 1st Tee • 17th Green• Fan Zone – Center • 9th Hole Gate

ATMs• Main Entrance • Merchandise Tent • 18 Concessions • MetroHartford Alliance Fan Zone• Michelob ULTRA 19th Hole

Sponsor Club

BABY CHANGING STATION• Restrooms in MetroHartford Alliance

Fan Zone

BADGES VOLUNTEER BADGE – PURPLEThis purple badge is given to each volunteer and allows “grounds only access” to the event all week. Volunteers must keep this badge visible at all times and may use this badge as a ticket to the event on days that they are not volunteering. Please do not wear your volunteer uniform on days that you are not volunteering.

MARSHAL & SCORING BADGE – ORANGEThis orange badge is given to all hole marshal and scoring volunteers and allows “grounds only access” to the event all week. The hole marshal and scoring badge allows for these volunteers to go “inside the ropes” along the 18 holes. All volunteers must keep this badge visible at all times and may use this badge as a ticket to the event on days that they are not volunteering. Please do not wear your volunteer uniform on days that you are not volunteering.

GROUNDS BADGE – BLACKEach volunteer is given a grounds badge to distribute to a guest and use as a ticket to the event all week. The grounds badge gives the guest “grounds access only.”

CONCESSION STANDS HOURS OF OPERATIONPractice Facility (Breakfast Available)

10 a.m. – 5 p.m. | Monday - Tuesday 7 a.m. – 7 p.m. | Wednesday - Sunday

Hole No. 5 & Hole No. 810 a.m. – 6 p.m. | Wednesday - Thursday 10 a.m. – 5 p.m. | Friday 10 a.m. – 4 p.m. | Saturday - Sunday

Hole No. 9 Beverage Tent 10 a.m. – 7 p.m. | Wednesday - Sunday

Hole No. 12 10 a.m. – 7 p.m. | Wednesday - Friday 10 a.m. – 5 p.m. | Saturday - Sunday

Hole No. 15 10 a.m. – 7 p.m. | Thursday - Friday 10 a.m. – 6 p.m. | Saturday - Sunday

Hole No. 18 (Breakfast Available)10 a.m. – 5 p.m. | Tuesday 7 a.m. – 7 p.m. | Wednesday - Sunday

Fan Zone 10 a.m. – 7 p.m. | Wednesday, Friday, Sunday 10 a.m. – 8 p.m. | Thursday, Saturday

Upper 15 Beverage Stand10 a.m. – 7 p.m. | Wednesday - Friday 10 a.m. – 6 p.m. | Saturday - Sunday

Stanley Black & Decker Lounge10 a.m. – 7 p.m. | Wednesday - Sunday

Page 18: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

VOLUNTEER INFORMATION A-Z

16

EMERGENCIESIf an emergency occurs, please dial 911 and notify the committee chair, a hole captain or staff member closest to you. They will radio the nearest Saint Francis Hospital and Medical Center medical personnel.

GOLF CARTSAny volunteer using a cart should use caution as to not interfere with play in any manner. Always operate with caution! Watching play while on a golf cart is strictly prohibited. Please follow all cart enforcements and policies throughout tournament week.

All volunteers operating a golf cart must be at least 18 years old, have watched the video and signed the golf cart waiver.

HANDICAP PARKING & SPECIAL ASSISTANCE SHUTTLEHandicap accessible parking is available for vehicles with a valid state permit at Woodside Intermediate School, 30 Woodside Road, Cromwell, CT 06416. A complimentary ADA shuttle will be available from the lot to behind the 18th green and will be running 7:00 a.m. – 7:00 p.m., Monday – Sunday. Please note there are extended hours on the concert nights.

Through the generous sponsorship of Oak Hill, we are able to offer a complimentary onsite special assistance shuttle. The four cart stops include Main Gate, 9th Hole Gate (Red Lot), 18 Green Concessions Stand and 17 Green. This shuttle is available to anyone who needs special assistance. It helps get guests closer to their destination. It cannot bring guests to a specific venue or go off its route as that could cause delays for other guests, but we are very proud to be able to offer guests easier access to these different areas on the course.

HOSPITALITY VENUES HOURS OF OPERATION & LOCATIONSAetna Greenside Club

8:30 a.m. – 30 minutes post play 18th Green, Player Right

Aer Lingus Champions Club 10 a.m. – 30 minutes post play 18th Green, Player Left

Michelob ULTRA 19th Hole Sponsor Club10 a.m. – 30 minutes post play 18th Fairway, Player Right

Corporate Row Chalets 10 a.m. – 30 minutes post play 18th Fairway, Player Right

Skyboxes / Sky Suites 10 a.m. – 30 minutes post play 15th Green/18th Tee, 17th Green, 17th Tee

Patriots’ Outpost presented by Trinity Health Of New England

10 a.m. – 30 minutes post play Adjacent to 1st Tee

Military Viewing Deck presented by Bear’s Smokehouse BBQ

18th Green, Player Left(must be accessed through the Patriots’ Outpost)

Stanley Black & Decker Lounge10 a.m. – 30 minutes post play 18th Fairway, Player Left

TPC Member Area*Clubhouse Patio

Travelers Trophy Suite 18th Green, Player Left

Travelers Corporate Row18th Fairway, Player Right

Travelers 36017th Green/15th Tee

All hospitality venues are open Wednesday – Sunday.

* Please note, the TPC Member Area is only open Thursday – Sunday

Page 19: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

17

VOLUNTEER INFORMATION A-Z

LOST AND FOUNDLost and Found is located at the Tournament Office, (860) 502-6800.

Text the word “Birdie” and a photo of the item and where you found it to 69050.

MEDICALThe Saint Francis Hospital and Medical Center medical headquarters is located directly across from the clubhouse. You can also find first aid tents at the 5th Hole, 12th Hole and 17th Hole.

MERCHANDISE TENTThe official Travelers Championship and PGA TOUR Merchandise Tent is located off of the 9th green.

MILITARY APPRECIATION presented by Trinity Health Of New EnglandDuring the week, the Travelers Championship will be honoring all active, reserve and retired military service members and their dependents with complimentary admission. U.S. veterans and their dependents will also receive complimentary admission to the tournament, thanks to Bear’s Smokehouse BBQ. These individuals will have access to the Patriots’ Outpost presented by Trinity Health Of New England, a climate-controlled hospitality venue meant to honor the men and women who serve our country. This venue is adjacent to the 1st tee box. New this year is the Military Viewing Deck sponsored by Bear’s Smokehouse BBQ located on the 18th green.

PERSONAL BELONGINGSUnfortunately, there are no locations for volunteers to store their personal belongings. We recommend that anything of value be left at home. Volunteers are allowed to bring in a bag that complies with our updated security policy. Please see page 19 for the full policy.

PUBLIC BLEACHERS presented by Nestlé Purina PetCare CompanyPractice Facility

Overlooking practice facility

Hole No. 1 1st Tee, Player Right

Hole No. 8Directly Behind 8th Green

Hole No. 99th Green, Player Left

Hole No. 10 Directly Behind 10th Tee

Farmington Bank Kids ZoneFarmington Bank Mini Golf Course

PUBLIC PARKINGParking is based on a first come, first served basis. All volunteers and spectators will be directed to park in Lot B in the tournament’s Gold Lot. If Lot B is full, officers will direct spectators to the overflow lot adjacent to Route 99 via Golf Club Road.

RESTROOMS*• Main Entrance• 5th Fairway, Player Left • Behind 8th Tee• 12th Fairway, Player Right • Across from 18 Concessions• MetroHartford Alliance Fan Zone • Patriots’ Outpost • 15th Tee• Across Street from 1st Tee• Top of Practice Facility

*All restroom locations include ADA accessible facilities.

Page 20: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

VOLUNTEER INFORMATION A-Z

18

VOLUNTEER PARKINGAll volunteers are given a pass to park in Lot B in the Gold Lot. Unless otherwise noted by your chair, volunteers will then proceed to the Volunteer Villa where they will check in for their scheduled shift. Please remember that it will take approximately 25 minutes from the time you park until the time you arrive at your scheduled post. Please account for high traffic at the parking lot entrance. Please plan ahead to allot enough time to arrive for your shift on time. Volunteers who arrive without their tournament-issued parking pass will be charged the $15.00 parking fee.

VOLUNTEER VILLAVolunteers must check in at the Villa and then enter the course through the main gate. Due to heightened security, all volunteers are required to pass through a security check before proceeding to their committee location. The Villa opens at 4:30 a.m. Monday - Sunday of tournament week for registration. Breakfast is provided at 5:00 a.m.

WILL CALLThe Will Call trailer is located on Golf Club Road 1/10 of a mile south of the entrance to the general parking lot off Route 99. All guests will be required to show a photo ID in order to pick up their package. The Will Call hours are as follows:

Monday: 7 a.m. – 6 p.m.Tuesday: 7 a.m. – 6 p.m.Wednesday: 4:30 a.m. – 6 p.m.Thursday: 6 a.m. – 7 p.m.Friday: 6 a.m. – 6 p.m.Saturday: 7 a.m. – 7 p.m.Sunday: 7 a.m. – 4 p.m.

WEATHER EVENTIf inclement weather should occur, play may be suspended or cancelled. For the most up-to-date tournament information regarding schedule of events and time of play, please visit one of the following locations:

• www.TravelersChampionship.com

• www.Facebook.com/ TravelersChampionship

• www.Twitter.com/TravelersChamp

Page 21: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

20

SECURITY POLICY

PERMITTED ITEMS

The following items WILL BE allowed at the Travelers Championship:

*The clear bag distributed with your volunteer package is permitted and recommended to bring into the tournament.

METAL DETECTION

Everyone attending the tournament is subject to search at the entrances and on the course at any time.

An exception will be made for fans needing to bring medical supplies into the tournament. These medically necessary items will be permitted after proper inspection at one of the admission gates.

Umbrella without Sleeve Personal Transportation Devices for Mobility Aid

such as a Motorized Wheelchair or Scooter

Mobile Phones, Tablets, PDA’s on Silent Mode

(Please see Mobile Device Policy for more information)

Binoculars without Case

Still Camera without Case & Lens Smaller than 6”

(Mon - Wed)

Collapsible Chairwithout Chair Bag

Clear Tote Bags, Plastic,Vinyl or Other Carry Items

Not to Exceed 12” x 6” x 12”(In their natural state)

Opaque BagsNot to Exceed 6” x 6” x 6”

(In their natural state)

1-Gallon Clear,Resealable Plastic Bag

Portable Radio with Headset

Infant Supplies (Infant must be with Carrier)

Medically Necessary and Infant Diaper Bags

Page 22: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

19

SECURITY POLICY

SECURITYSince the safety and well-being of everyone is of the utmost importance, please adhere to standard tournament policies. Listed below is the outline of the policies and procedures that will be enforced at the Travelers Championship.

BAG INSPECTIONAll items are subject to search. Item inspection will be performed at all admission gates.

The following bags are PERMITTED on tournament grounds:

PROHIBITED ITEMSThe following items are PROHIBITED at the Travelers Championship and must be returned to your vehicle:

Umbrella without SleevePortable Radio with Headset

Still Camera without Case &Lens Smaller than 6”

(Monday - Wednesday)

Binoculars without CaseCollabsable Chairwithout Chair Bag

Clear Tote Bags, Plastic,Vinyl or Other Carry Items

Not to Exceed 12” x 6” x 12”(In their natural state)

Medically Necessary and Infant Diaper Bags

Opaque BagsNot to Exceed 6” x 6” x 6”

(In their natural state)

1-Gallon Clear,Resealable Plastic Bag

Clear Tote Bags, Plastic,Vinyl or Other Carry Items

Not to Exceed 12” x 6” x 12”(In their natural state)

Medically Necessary and Infant Diaper Bags

Opaque BagsNot to Exceed 6” x 6” x 6”

(In their natural state)

1-Gallon Clear,Resealable Plastic Bag

Infant Supplies (Infant must be with Carrier)

Permitted Bags

Outside Food or Beverage (Except for

Medical or Infant Needs)

Binocular Case

Clear Backpack

Mesh Synch Bag

Pets (with the exception of Service Animals)

Printed Pattern Plastic Bag

Tinted Plastic BagBackpacks

Chair Bags

Posters, Signs or Banners

Seat Cushions Computers or Laptops Radios, TV’s, or Other Electronic Noise Producing Items

Opaque BagsLarger than 6” x 6” x 6”(In their natural state)

Whistles, Horns orNoise Makers

Bicycles

Lawn or Oversized Chairs

Clear Tote Bags, Plastic,Vinyl or Other Carry ItemsLarger than 12” x 6” x 12”

(In their natural state)

Weapons of Any Kind

Video Cameras

Camera Bags

Plastic, Metal or Glass Cups, Cans or Containers

Coolers of Any Kind

Fireworks, Laser Pointers or Other Explosives

Cameras (Thurs - Sun) &Lens Larger than 6”

(Mon – Wed)

AT&T

HDR

Selfie Sticks and GoPoles

Page 23: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

PGA TOUR MOBILE DEVICE POLICY

Spectators are now allowed to take photos all week with their mobile devices throughout the golf course, except in areas of competition during official rounds or when requested by players, security and TOUR officials to refrain from taking a photo. Receiving or placing phone calls will remain limited to designated “Cell Phone Zones.” As a reminder, cameras are NOT allowed during official rounds.

• Devices must be on silent at all times.• Calls may be placed or answered only in designated “Cell Phone Zones.” • Data use (e.g., texting, email, etc.) will be permitted outside of the designated areas.• Data use is not permitted when players are in position to compete (i.e., when QUIET

PLEASE paddles are raised).• Devices may not be used to capture audio/video at any time during tournament week.

PHOTOGRAPHS WITH A MOBILE DEVICEMonday through Wednesday

• Still photography of all areas is permitted.

Thursday through Sunday• No photos of players as the execute a golf shot within a competition area. • Still photography of all other areas is permitted.

At all times and places, you must refrain from taking photos if requested by tournament staff, security personnel, players or player representatives. Failure by spectators to follow these policies will result in mobile device confiscation or removal of violators from the property.

Page 24: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

COURSE MAP

22

FIELD

ROAD

ROAD

FIELD

GOLF

CLUB

ROAD

VAN

VAN

VEND

OR A

CCES

S

Pro-Am Tent

Lounge (Open to the Public)

Pedestrian Crosswalk

Kids Zone & Mini Golf Course

Patriots’ Outpost

Patio

Greenside Club

Fan Zone

Media Center

Leaderboard

Merchandise Tent

Medical

Pairings Guide Boxes

Skyboxes

Travelers 360

Travelers Trophy Suite

Sky Suite

Social Media Wall

Volunteer Headquarters

Sponsor Club

The First Tee of Connecticut

Scoreboard

Restrooms*

Videoboard

Corporate Row

Champions Club

Cardmember Club

Clubhouse

Drink Stands

Off-Site ADA Shuttle Drop

Concessions

Ambassador Locations

ATMs

Cell Phone Zones

Bleachers

Baby Changing Station

* Each location includes a handicap accessible restroom

Special Assistance Shuttle

Health Walk

VAN

VAN

PON

D

VEND

OR A

CCES

S

PON

D

N

E

S

W

Map Sponsored By:

Main EntranceGold Lot

(Lot B)

Red Lot(VIP/Media)

SponsorValet

(Gray Lot)

9th Hole Entrance

June 19-25, 2017

Par & YardageHole

123456789101112131415161718

Par Yardage*

Total*From Tournament Tees70

444435434434544344

6,841

434341431481223574443202406462158411523421296171420444

6

3

4

8 7

5

15

17

1

14

11

10

12 13

9

2

16

18

Page 25: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

23

FIELD

ROAD

ROAD

FIELD

GOLF

CLUB

ROAD

VAN

VAN

VEND

OR A

CCES

S

Pro-Am Tent

Lounge (Open to the Public)

Pedestrian Crosswalk

Kids Zone & Mini Golf Course

Patriots’ Outpost

Patio

Greenside Club

Fan Zone

Media Center

Leaderboard

Merchandise Tent

Medical

Pairings Guide Boxes

Skyboxes

Travelers 360

Travelers Trophy Suite

Sky Suite

Social Media Wall

Volunteer Headquarters

Sponsor Club

The First Tee of Connecticut

Scoreboard

Restrooms*

Videoboard

Corporate Row

Champions Club

Cardmember Club

Clubhouse

Drink Stands

Off-Site ADA Shuttle Drop

Concessions

Ambassador Locations

ATMs

Cell Phone Zones

Bleachers

Baby Changing Station

* Each location includes a handicap accessible restroom

Special Assistance Shuttle

Health Walk

VAN

VAN

PON

D

VEND

OR A

CCES

S

PON

D

N

E

S

W

Map Sponsored By:

Main EntranceGold Lot

(Lot B)

Red Lot(VIP/Media)

SponsorValet

(Gray Lot)

9th Hole Entrance

June 19-25, 2017

Par & YardageHole

123456789101112131415161718

Par Yardage*

Total*From Tournament Tees70

444435434434544344

6,841

434341431481223574443202406462158411523421296171420444

6

3

4

8 7

5

15

17

1

14

11

10

12 13

9

2

16

18

Page 26: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

METROHARTFORD ALLIANCE FAN ZONE

1

2

3

4

17

1819

20

21

23

24

32

38

5

6

7

8

9

22

10

11

31

3334

35

36

37

12

13

14

1516

272625

302928

FAN ZONE

24

Page 27: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

25

FAN ZONE CLIENTS

FAN ZONE CLIENTS

1. Farmington Bank Kids Zone2. Titleist Demo Center/GolfTEC

Swing Analysis3. Stanley Black & Decker4. Ben & Jerry’s Ice Cream 5. Burritos and Bowls6. Drive the Deli7. FedEx Cup Letters8. Gallery Grill9. Champion Cheesesteaks10. Bear’s Smokehouse BBQ11. Course Map12. Travelers Chipping Challenge13. CBS Interactive/CNET14. Mohegan Sun15. Ford Motor Company16. WFSB17. Liberty Bank Concert Series Stage18. All Green it Solar19. XFINITY20. The Grey Goose Patio21. Trinity Health Of New England22. Stryker Mobility Zone23. Earthlight Technologies24. iHeart Radio25. iHeart Communities26. Birdies for Charity27. G&R Marine28. Diamond Resorts29. Operation Recognize30. Renewal by Andersen31. 1029 the Whale32. Armor Shield Exteriors, LLC33. Williamsburg Hospitality34. Volunteer Appreciation35. Aer Lingus36. The Hole in the Wall Gang Camp37. LEGO®38. WTNH News 8

FAN ZONE CLIENTS A-Z

1029 the Whale 31Aer Lingus 35All Green it Solar 18Armor Shield Exteriors, LLC 32Bear’s Smokehouse BBQ 10Ben & Jerry’s Ice Cream 4Birdies for Charity 26Burritos and Bowls 5Champion Cheesesteaks 9CBS Interactive/CNET 13Course Map 11Diamond Resorts 28Drive the Deli 6Earthlight Technologies 23Farmington Bank Kids Zone 1FedEx Cup Letters 7Ford Motor Company 15G&R Marine 27Gallery Grill 8iHeart Communities 25iHeart Radio 24LEGO® 37Liberty Bank Concert Series Stage 17Mohegan Sun 14Operation Recognize 29Renewal by Andersen 30Stanley Black & Decker 3Stryker Mobility Zone 22The Grey Goose Patio 20The Hole in the Wall Gang Camp 36 Titleist Demo Center/GolfTEC Swing Analysis 2Travelers Chipping Challenge 12Trinity Health Of New England 21Volunteer Appreciation 34WFSB 16Williamsburg Hospitality 33WTNH News 8 38XFINITY 19

Page 28: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

Trave

lers

Troph

y Suit

e

Mili

tary

Vie

win

g

Dec

k an

dV

ideo

Boar

dG

olf

Chan

nel

CBS

Res

troom

s

Restrooms

18TH HOLE HOSPITALITY

1

10

2

34

5

67

9

8

26

Page 29: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

18TH HOLE HOSPITALITY CLIENTS

CLIENT/VENUE NAME LOCATION

1. Aetna Greenside Club Corporate Row2. Hospital for Special Care Corporate Row3. Robinson+Cole Corporate Row4. Trinity Health Of New England Corporate Row5. Travelers Corporate Row6. Webster Bank Corporate Row7. CT Dept. of Economic & Community Development Corporate Row

8. Michelob ULTRA 19th Hole Sponsor Club 18 Fairway, Player Right

9. Stanley Black & Decker Lounge 18 Fairway, Player Left

10. Aer Lingus Champions Club 18 Green

TRAVELERS FACILITIESTravelers Trophy Suite Hospitality 18 GreenTravelers Corporate Row Corporate RowTravelers 360 15 Green/18 Tee

25

Page 30: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

17 Tee16

17

18 Tee

3 2 1

1514

1312

1110

9

CBS

Trav

eler

s

36

0.

15

36

37

35

33

34

Accenture

Sky Suite

Citi Sky Suite

Cognizant

Sky Suite

Dell TechnologiesSky Suite

A

F

G

B

C

DE

21

20

19

18

32

31

30

29

28

27

38

3940

41

SKYBOX & SKY SUITE HOSPITALITY

28

Page 31: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

million generated

In 2016

charitiesbenefited

charitiesmillionnearly

generated for

SKYBOX CLIENTS

SKY SUITE CLIENTS - 17 GREENAccenture Cognizant Citi® Cardmember Club Dell Technologies

17 GREEN SKYBOX CLIENTSSKYBOX A1. IBM2. CDW3. Sayers Technology + Hitachi Data Systems

SKYBOX B 9. KeyBank10. Hartford Courant Media Group11. Eversource12. Halloran & Sage13. Kelser Corporation14. iHeart Media15. L&T Infotech Limited

SKYBOX C18. Bank of America19. World Wide Technology and Cisco20. WFSB21. USA Hauling & Recycling Inc.

29

15 GREEN/18 TEE SKYBOX CLIENTSSKYBOX E27. & 28. Nestlé Purina 29. DAILY

WED: WTIC NewsTalk 1080THU: BBNFRI: AVANGRID SAT: Outfront MediaSUN: AVANGRID

30. DAILYWED: Sheraton Hartford SouthTHU: Anthem Blue Cross and

Blue ShieldFRI: AVANGRID SAT: TBNG ConsultingSUN: AVANGRID

31. DAILYTHU: United BankFRI: Virtus Investment PartnersSAT: NetSource, Inc.SUN: Blake Group

32. DAILY WED: MahoneySabolTHU: Marcum LLPFRI: McCarter & English LLP

Attorneys at LawSAT: Minuteman Press HartfordSUN: Creative Dimensions

Signs & Exhibits17 TEE SKYBOX CLIENTSSKYBOX F33. & 34. ebm-papst Inc.

SKYBOX G35. KAMCO SUPPLY 36. DAILY

THU: Comport Consulting CorpSUN: RICOH USA

37. DAILYWED: Transamerica THU: Fuss & O’Neill, Inc.FRI: Centurion Wealth ManagmentSAT: TierPoint, LLC SUN: Outfront Media

38. DAILYWED: Transamerica THU: MJP Wealth AdvisorsFRI: KPMG LLPSAT: EMCOR Services

New England MechanicalSUN: DATTCO

39. DAILYTHU: BoxFRI: DANE STREETSAT: Yale New Haven HealthSUN: LAZ Parking

40. DAILYWED: Beers, Hamerman,

Cohen & Burger PCTHU: AflacFRI: NetSource, Inc.SAT: Metals Testing Company SUN: LAZ Parking

41. DAILYTHU: Hewlett Packard EnterpriseFRI: Hewlett Packard EnterpriseSUN: Hewlett Packard Enterprise

Page 32: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

HOSPITALITY A-Z

CLIENT/VENUE NAME LOCATIONAccenture 17 GreenAer Lingus Champions Club 18 GreenAetna Greenside Club Corporate RowAflac 17 TeeAnthem Blue Cross and Blue Shield 15 Green/18 TeeAVANGRID 15 Green/18 TeeBank of America 17 GreenBBN 15 Green/18 TeeBeers, Hamerman, Cohen & Burger PC 17 TeeBlake Group 15 Green/18 TeeBox 17 TeeCDW 17 GreenCenturion Wealth Managment 17 TeeCiti® Cardmember Club 17 GreenCognizant 17 GreenComport Consulting Corp 17 TeeCreative Dimensions Signs & Exhibits 15 Green/18 TeeCT Dept. of Economic and Community Development Corporate RowDANE STREET 17 TeeDATTCO 17 TeeDell Technologies 17 Greenebm-papst Inc. 17 TeeEMCOR Services New England Mechanical 17 TeeEversource 17 GreenFuss & O’Neill, Inc. 17 TeeHalloran & Sage 17 GreenHartford Courant Media Group 17 GreenHewlett Packard Enterprise 17 TeeHospital for Special Care Corporate RowIBM 17 GreeniHeart Media 17 GreenKAMCO SUPPLY 17 TeeKelser Corporation 17 GreenKeyBank 17 GreenKPMG LLP 17 TeeL&T Infotech Limited 17 GreenLAZ Parking 17 Tee

30

Page 33: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

31

HOSPITALITY A-Z

CLIENT/VENUE NAME LOCATIONMahoneySabol 15 Green/18 TeeMarcum LLP 15 Green/18 TeeMcCarter & English LLP Attorneys at Law 15 Green/18 TeeMetals Testing Company 17 TeeMichelob ULTRA 19th Hole Sponsor Club 18 Fairway, Player RightMinuteman Press Hartford 15 Green/18 TeeMJP Wealth Advisors 17 TeeNestlé Purina 15 Green/18 TeeNetSource, Inc. 17 Tee, 15 Green/18 TeeOutfront Media 17 Tee, 15 Green/18 TeeRICOH USA 17 TeeRobinson+Cole Corporate RowSayers Technologies + Hitachi Data Systems 17 GreenSheraton Hartford South 15 Green/18 Tee Stanley Black & Decker Lounge 18 Fairway, Player LeftTBNG Consulting 15 Green/18 TeeTierPoint, LLC 17 TeeTransamerica 17 TeeTravelers Corporate RowTravelers 360 15 Green/18 TeeTravelers Trophy Suite Hospitality 18 GreenTrinity Health Of New England Corporate RowUnited Bank 15 Green/18 TeeUSA Hauling & Recycling Inc. 17 GreenVirtus Investment Partners 15 Green/18 TeeWebster Bank Corporate RowWFSB 17 GreenWorld Wide Technologies and Cisco 17 GreenWTIC NewsTalk 1080 15 Green/18 TeeYale New Haven Health 17 Tee

Page 34: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

VOLUNTEER INFORMATION

IMPORTANT CONTACT NUMBERSTournament Office: Phone Number: 860-502-6800 Email: [email protected]

Tournament Staff Contact: Taylor Whiting, Volunteer Coordinator Phone Number: 860-502-6819 Email: [email protected]

GOLF ETIQUETTE• Please be quiet when marshals raise their hands prior to any shot.• Please wait for the marshal’s signal before crossing any fairways.• Please refrain from moving or walking when a player is preparing to hit a shot.• Please respect the player’s concentration and do not speak with them while on course.• Unless instructed otherwise, please stay outside the ropes.

HELPFUL HINTS• Bring bug spray and sunscreen.• Display your credential at all times.• Drink plenty of fluids! Bring your water bottle every day and utilize the Volunteer Villa and

Volunteer Appreciation Station located in the MetroHartford Alliance Fan Zone.• Wear your volunteer hat or visor for protection from the sun.• Treat every guest and volunteer of the tournament with the utmost kindness and respect.• Please be aware, as every interaction you have with a player, spectator, sponsor or

volunteer may make or break their experience.32

Page 35: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

NOTES

Page 36: VOLUNTEER HANDBOOK - Travelers Championshiptravelerschampionship.com/.../2017/06/Volunteer-Handbook_FinalWeb.pdfVOLUNTEER HANDBOOK TPC RIVER HIGHLANDS ... this elite field are 2007

www.TravelersChampionship.com#TravelersChamp

HOW CAN WE HELP?Text “BIRDIE” <space>

issue and location to 69050

Volunteers Sponsored by