VOLUME 3 ISSUE 3 MARCH 2020 ISSN: 2456-9666 JUS IMPERATOR www.jusimperator.org Page 1 A STUDY OF THE ROLE AND BENEFITS OF THIRD PARTY AUDITING IN QUALITY MANAGEMENT SYSTEMS. -SUNIL KUMAR MISHRA 1 Abstract Purpose: Motivation behind this paper is to contemplate the job and advantages of outsider inspecting in ISO 9001:2008 Quality Management Systems which have been executed. The survey glances through the view point of contextual investigations from both assembling and administration associations. To empower the peruse to comprehend the job of evaluating the paper initially clarifies the key standards identifying with examining quality administration frameworks, the worldwide patterns identifying with their execution just as outsider reviewing. At that point the paper presents four short contextual analyses identifying with a medical clinic, earthenware tile maker, a warmth circulation association and a gas gear establishment organization – depicting the advantages of outsider reviewing of their Quality Management Systems. Plan/system/approach: Used for the contextual analysis materials incorporated the survey of uninhibitedly accessible contextual analyses in the web and through meetings of Senior Managers from the previously mentioned Organizations. Discoveries: Third gathering Quality Management Systems Auditing keep on being valuable in a scope of industry parts are as yet developing on a worldwide premise. Research constraints/suggestions: The investigation establishes a sign for different associations to attempt presentation and accreditation of the administration framework dependent on ISO 9001. Inventiveness/esteem: The article presents delegate esteems in outsider review forms, shows results which might be utilized in the examination of ISO 9001 usage frameworks. Keywords: Audit; Process; Quality Management Systems; ISO 9001 Reference to this paper should be given in the following way: K. Stephens, M.T. Roszak, A study of the role and benefits of third party auditing in Quality Management Systems, Journal of Achievements in Materials and Manufacturing Engineering 43/2 (2010) 774-781. 1 Manager P&A, MBA (ISO &PR Management, PGDBM HR, LLM (Corporate law Management)
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VOLUME 3 ISSUE 3 MARCH 2020 ISSN: 2456-9666
JUS IMPERATOR www.jusimperator.org Page 1
A STUDY OF THE ROLE AND BENEFITS OF THIRD PARTY AUDITING
IN QUALITY MANAGEMENT SYSTEMS.
-SUNIL KUMAR MISHRA1
Abstract
Purpose: Motivation behind this paper is to contemplate the job and advantages of outsider
inspecting in ISO 9001:2008 Quality Management Systems which have been executed. The survey
glances through the view point of contextual investigations from both assembling and
administration associations. To empower the peruse to comprehend the job of evaluating the paper
initially clarifies the key standards identifying with examining quality administration frameworks,
the worldwide patterns identifying with their execution just as outsider reviewing. At that point
the paper presents four short contextual analyses identifying with a medical clinic, earthenware
tile maker, a warmth circulation association and a gas gear establishment organization – depicting
the advantages of outsider reviewing of their Quality Management Systems.
Plan/system/approach: Used for the contextual analysis materials incorporated the survey of
uninhibitedly accessible contextual analyses in the web and through meetings of Senior Managers
from the previously mentioned Organizations. Discoveries: Third gathering Quality Management
Systems Auditing keep on being valuable in a scope of industry parts are as yet developing on a
worldwide premise. Research constraints/suggestions: The investigation establishes a sign for
different associations to attempt presentation and accreditation of the administration framework
dependent on ISO 9001. Inventiveness/esteem: The article presents delegate esteems in outsider
review forms, shows results which might be utilized in the examination of ISO 9001 usage
frameworks.
Keywords: Audit; Process; Quality Management Systems; ISO 9001
Reference to this paper should be given in the following way: K. Stephens, M.T. Roszak, A study
of the role and benefits of third party auditing in Quality Management Systems, Journal of
Achievements in Materials and Manufacturing Engineering 43/2 (2010) 774-781.
1 Manager P&A, MBA (ISO &PR Management, PGDBM HR, LLM (Corporate law Management)
VOLUME 3 ISSUE 3 MARCH 2020 ISSN: 2456-9666
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Introduction
The Quality Management System standard, ISO 9001 is maybe the most well known result of the
International - as often as possible worked around the cycle [1,6,9,13]: x Plan - Has the maker built
up the goals and procedures to empower the quality framework to convey the outcomes as per the
administrative necessities?, x Do - Has the producer actualized the quality administration
framework and the procedures?, x Check - Has the maker checked procedure observing and
estimation results against the targets and the administrative prerequisites? Does the producer assess
the adequacy of the quality framework occasionally through interior reviews and the board audits?,
x Act - Has the maker actualized powerful restorative and preventive activities?. The best
organizations function as complete units with a common vision. This may incorporate data sharing,
benchmarking, group working and attempting to the highest caliber and natural standards. An
administration framework encourages an association to accomplish these objectives through such
things as advancement of procedures, the board center and order of the executives thinking. ISO
9000 is a conventional name given to a group of norms created to give a structure around which a
quality administration framework can adequately be executed. The standard that will be most much
of the time refered to in this paper is ISO 9001:2008 is the prerequisite norm, incorporates the
accompanying primary areas [1]: 1. Quality Management System, 2. The board Responsibility, 3.
Asset Management, 4. Item Realization, 5. Estimation Analysis and Improvement. The execution
of an ISO 9001 consistent framework must perceive that it is nevertheless a stage in a drawn out
advancement of a ceaselessly improving QMS [13]. The advantages of executing such an
administration standard and consequent outsider reviews against it's necessities typically result as
an immediate outcome of the means required for it's usage. Most much of the time these
incorporate the accompanying [9,13]: 1. Characterize why the association is good to go, 2. Decide
the key procedures that state 'what' the association does, 3. Build up how these procedures work
inside the association's matter of fact, 4. Figure out who claims these procedures, 5. Concur these
procedures all through the association, 6. Characterize key execution markers and set up targets to
screen that the procedures are conveying what is normal, 7. Confirm the procedures inside, and
report to the procedures proprietors just as the senior administration to survey improvement. As
per the prerequisites of ISO 9001, an association must grow just six reported strategies: control of
archives, control of value records, inward reviews, control of non-congruities, remedial activity,
and safeguard activity. A quality manual and records are likewise required. The advancement of
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different methodology, work directions, and different records is to a great extent at the
attentiveness of the association. While inspecting must along these lines confirm the presence of
the vital Organization of Standardization (ISO). The discussion about advantages of executing ISO
9001 is endless. Discussions are feelings - so mine is tantamount to yours. A Quality Management
System is a system dependent on an organized combination of best practice into working
frameworks documentation, it should likewise concentrate on the usefulness of the Quality
Management Systems [1]. Outsider inspecting of Quality Management Systems offers associations
help in accomplishing constant execution improvement in the territories of business execution and
hazard the executives, by enlisting their administration frameworks as meeting the prerequisites
of an administration framework guidelines. The following segment quickly condenses the key
standards included [11, 12].
Reason for ISO review.
An ISO Audit is fundamental terms implies checking to guarantee you are really doing what you
state you are doing. During an ISO review you, check that the administration framework is in
consistence with the applicable ISO standard. Check to guarantee that the activities taken to meet
the quality goals of the association are reasonable.
ISO is an independent, non-governmental international organization with a membership of
164 national standards bodies. Types of ISO Audit systems
There are 3 main types of ISO audit:
First Party – also known as an internal audit. ...
Second Party Audit – also known as a supplier audit. ...
Third Party Audit – also known as a certification audit.
Benefits of ISO certification.
Some of the main benefits of ISO 9001 certification include:
Suitable for both small and large organisations.
Better internal management.
Less wastage.
Increase in efficiency, productivity and profit.
Improved customer retention and acquisition.
Consistent outcomes, measured and monitored.
1. Standards all have the same basic purpose of setting out agreed principles or criteria
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2. Different subject areas and different user groups have needs for differing forms and levels of
standardization
3. Depending upon your industry, there are various types of ISO Certification that UAE
Certification Bodies can offer.
4. ISO 9000 family addresses various aspects of quality management and contains some of ISO’s
best known standards. ISO 9000 - Quality Management System
5. ISO 9001:2015 - sets out the requirements of a quality management system ISO 9000:2015 -
covers the basic concepts and language ISO 9004:2009 - focuses on how to make a quality
management system more efficient and effective ISO 19011:2011 - sets out guidance on internal
and external audits of quality management systems.
6. ISO 14000 - Environmental Management System ISO 14000 family of standards provides
practical tools for companies and organizations of all kinds looking to manage their environmental
responsibilities. ISO 14001:2015 and its supporting standards such as ISO 14006:2011 focus on
environmental systems to achieve this.
7. OHSAS 18001 Occupational Health & Safety Management It can help you put in place the
policies, procedures and controls needed for your organization to achieve the best possible working
conditions, aligned to internationally recognize best practice.
8. ISO 27001 Information Security Management System Best practice framework for an
information security management system. It helps you identify the risks to your important
information and put in place the appropriate controls to help reduce the risk.
9. ISO 22000 Food Safety Management System ISO 22000 is an international standard that defines
the requirements of a food safety management system covering all organizations in the food chain
from “farm to fork”. Globally recognised standard.
10. ISO 13485: 2003 is what is known as a “sector-specific” quality standard, similar to ISO/TC
16949: 2002 for the automotive industry or AS9100 for the aerospace industry.
12. The AS9100 standard is only a few years old but is growing quickly. The AS9100 family of
standards represents the first international effort to formulate a quality management system
standard for the aerospace industry.
13. The International Traffic in Arms Regulations (ITAR) and the Export Administration
Regulations (EAR) are two important United States export control laws that affect the
manufacturing, sales and distribution of technology. The legislation seeks to control access to
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specific types of technology and the associated data. Its goal is to prevent the disclosure or transfer
of sensitive information to a foreign national.
Which audit systems are already adopted in industries globally?
1. ISO 9001:2015 and ISO 14001:2015 certification.
2. OHSAS 18001 or ISO 45001 certification in occupational safety.
3. ISO 44001 certification for Collaborative Business Relationship Management Systems.
4. SA 8000
5. ISMS 27000
6. British safety council sword of honour.
7. TQM - quality audit
8. Deming cycle (PDCA)
9. ISO 50001:
10. ISO 31000 Risk management guideline
11. ISO 26000
12 The core idea is to maximize customer value while minimizing waste. Simply, lean
manufacturing means creating more value for customers with fewer resources.
13. R2 CERTIFICATION: - The R2 Practices establish requirements that an organization must
meet in order to handle electronic waste responsibly.