VoiceXML: A Field Evaluation by: Kristy Bradnum Supervisor: Peter Clayton
Jan 11, 2016
VoiceXML:A Field Evaluation
by: Kristy BradnumSupervisor: Peter Clayton
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
Overview
Objective of Research Background
What is VoiceXML? Where can VoiceXML be used?
Approach Deliverables Timeline Relevant Publications Extensions
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
Objective of Research
Study the implementation possibilities of VoiceXML
Develop a pilot version of ROSS
Learn more about VoiceXML
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
What is VoiceXML?
Voice eXtensible Mark-up Language An emerging standard for voice activated
web applications HTML – for visual VoiceXML – for audio Brings the web to telephones
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
Where can VoiceXML be used?
Access to web content via telephone Mobile access Non contact situation Disabled users
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
What more can VoiceXML do?
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
Background
Mya Anderson’s Project (2002)Much potentialNot enough support
Progress → more mature technology → more success
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
Approach
Exploration of surrounding technologiesVoice RecognitionSpeech Synthesis
Iterative approachSet a goalDevelop a system to determine feasibilityDetermine the next phase
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
Deliverables
A product - ROSS An evaluation of
the range of capabilities of VoiceXMLproblem domain scope
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
ROSS
Welcome to ROSS.To login, please
say your username.
g 0 1 b 3 1 5 9
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
Timeline
First semesterLiterature SurveyFind out more about VoiceXML Investigation of Voice Recognition
Second semesterROSS extensionVoiceXML EvaluationDocumentation
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
Relevant Publications
Mya Anderson’s project Books:
Beasley, R., Farley, M., O'Reilly, J. and Squire, L.,Voice Application Development with VoiceXML, Sams Publishing, Indianapolis, 2002.
DreamTech Software India, Inc.,VoiceXML 2.0 Developer’s Guide, McGraw-Hill/ Osborne, California, 2002.
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
Relevant Publications
Internet sites: http://www-106.ibm.com/developerworks/ibm/library/
i-voicestudio/ http://www.alphaworks.ibm.com/tech/voiceserversdk http://www.eveandersson.com/arsdigita/asj/vxml/ online VoiceXML forum at http://www.voicexml.org/
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
Extensions
Conversational Context-sensitive
Human: Will it rain tomorrow in Grahamstown? Computer: The forecast calls for no rain tomorrow in Grahamstown. Human: What about Jo’burg? Computer: The forecast calls for no rain tomorrow in Jo’burg. Human: Will it be sunny in Plett?
Voice Input vs Keyboard Input
------------ VoiceXML: A Field Evaluation ------------ Kristy Bradnum – Computer Science Honours 2004
Questions