Voice Selection Guide for SkypeforBusiness Lync 04242015docs.media.bitpipe.com/io_12x/io_125337/item_1188299/voice... · Total Economic Impact Of Polycom Voice Solutions For Microsoft

Voice Selection Guide for

Skype for Business /

Microsoft® Lync®

[email protected]

4/24/2015

Today, there is only one Microsoft partner with a broad Lync qualified portfolio and Skype for Business

voice and video expertise—Polycom. Polycom has 40+ solutions for Microsoft. This guide is an

information resource to help you select the right desktop phones and conference room solutions for

Skype for Business / Microsoft Lync.

VOICE SELECTION GUIDE FOR SKYPE FOR BUSINESS / MICROSOFT® LYNC®

1

Making the Transition from the PBX to Unified Communications (UC)

We are now in a world of Unified Communications (UC). Your employees are now using many devices and modalities to communicate. A phone is still needed, but its use as a “stand-alone” device is changing as end users now have a wider range of communications options afforded by UC including chat, video, and communications on phones or mobile devices (BYOD). As IM becomes the new dial tone (“U there?”, “Is now a good time to talk”), when your users want to talk, they expect to be able to place their phone call from their UC client. For most companies today, that UC client is Skype for Business

1

(formerly known as Microsoft Lync). While the user may want to place their phone call from their UC client, they also want to be able to use a telephone dial

pad to dial numbers, access features with convenient feature keys, and be able to choose between using a handset, headset, or speakerphone—and they want to use their phones in ways that are fully integrated with Skype for Business.

Challenges

• Transitioning from “Voice/IP PBX” to Unified Communications

• Supporting new work models such as teleworking and shared office spaces

• Finding the right phone and conference phone for each user and room environment

Many IT departments currently supporting Lync are finding they do not need the traditional PBX or IP PBX anymore as they already own the Lync Client Access Licenses (CAL) needed to “voice enable” their Skype for Business / Lync environment. As their existing phones and IP PBX are fully depreciated or their lease term expiration nears, many are considering making the switch to Skype for Business in order to reduce operating costs and allow end users to communicate with more devices and modalities. Some companies are also reducing real estate costs with teleworking and shared office/hoteling workspace configurations. Skype for Business, with the right selection of phones, fits equally well for these growing, non-traditional work environments as well as in the traditional office environment. Polycom’s large selection of Microsoft qualified products helps simplify the transition from “PBX/IP PBX” to “Unified Communications with Skype for Business”. Most Enterprise-sized companies have started the transition to voice-enable Skype for Business / Lync with a limited “Lync voice trial” to evaluate which phones fit the end-user and group use cases. The same practice of doing a small scale trial for evaluation purposes will be equally applicable for forthcoming releases of Skype for Business. Polycom has endpoint and room solutions that match any user profile and office environment need for voice — and for video.

Trends Influencing Growth of Voice in Skype for Business / Microsoft Lync

• “Lync Voice” is growing double digits per quarter, faster than any other IP PBX vendor

• “Should we do it in the cloud?” asked in nearly every IT project initiative

• Teleworking and shared office working modalities, lowering real estate costs

• High PBX support costs and fully depreciated equipment End-of-Life

1 Microsoft Lync was rebranded as Skype for Business in March 2015. Learn more about Skype for

Business . Both terms “Lync” and “Skype for Business” are used in this document, depending on context.


2

Top Business Applications & Use Cases

Application / Use Case Polycom Solution Read More

Moving from the PBX to Unified Communications with Microsoft

Polycom + Microsoft together deliver a ROI as high as 98% as organizations transition to UC

Total Economic Impact Of Polycom Voice Solutions For Microsoft – Forrester Study

Unique 360-Degree View Experience for video calls

Only Polycom offers center-of-room, 360-degree video/audio experience for Lync with the CX5100 and CX5500.

Polycom CX5100 (USB Only) Polycom CX5500 (USB + VoIP) CX5500/CX5100 video data sheet

Low cost USB phone for working at home, office, or shared office

Only Polycom offers a USB phone—a better choice than “just a headset”.

Polycom CX300 R2 USB Phones Offer More than a Headset

Conference room phones for Lync

Only Polycom offers “always on” conference phones that are qualified for Lync

Polycom CX3000 Polycom SoundStation Duo Polycom SoundStation IP5000

Installed audio solutions for large rooms (auditoriums, classrooms, boardrooms)

Only Polycom offers an installed audio solution with a VoIP card that is qualified for Lync

Polycom SoundStructure Installed Audio Solutions

“Better Together” operation with Lync client

The Polycom CX600 is the top selling Lync phone with “Better Together” via USB. Only Polycom offers DHCP support for VVX phones with the “Better Together over Ethernet” feature

Polycom CX600 Polycom Better Together over Ethernet Feature Profile 87907

Advance features that enhance productivity

The Boss/Admin (shared line appearance) feature on VVX phones allows the admin assistant to screen the managers calls

Polycom and Microsoft Lync are changing the way we make phone calls

Touch Screen User Experience Only Polycom offers color touch screen phones that are Microsoft Qualified

Polycom VVX 600 Polycom VVX 500

Superior quality audio with Polycom

® HD Voice™

Polycom® HD Voice™ combines industry-

leading full duplex, echo cancellation, and noise reduction with advanced voice processing to give you the superior quality audio experience you expect from Polycom

Polycom HD Voice: Innovators Spotlight

Cloud ready solutions Microsoft announced at Enterprise Connect 2015 that “Polycom’s VVX business media phones will be the first phones to support PSTN calling in Office 365”.

Skype for Business is here—and this is only the beginning


3

Customer Case Studies

Elleuno The UC environment lets Elleuno’s 2,300 employees connect face-to-face using high-definition video and voice, and they can speed decisions by sharing content in real time. Read more

Belfast Health and Social Care Trust

The Trust looked to reduce operational costs on the support of their defunct PBX’s and offer a superior user experience to the users. As part of their Microsoft Lync, Polycom integration rollout, the Trust added 5,000 Polycom CX600 IP phones. Read more

Freudenberg Sealing Technologies

“The Polycom CX phones are an extension of the Lync environment. With the on-screen presence status indicators and crystal-clear HD voice technology, we maximize productivity, and encourage collaboration.” Read more

Granite School District “The Polycom CX300 phones offer an advantage over USB headsets. Teachers want the familiarity of a handset and physical keypad, even if they can use them to check visual voicemail, and engage in videoconferences” Read more

National Institute of Water and Atmospheric Research (NIWA)

“Once I got a team up and running, it's really great to be able to get in touch with them from day to day, just pick up that phone because you've got that presence." Read more

Additional Microsoft related Customer Case Studies

Polycom CX5100 Unified Conference Station


4

Selecting the Right Phones

Voice Device Selection Decision Points When making decisions on choosing phones for a Skype for Business or Lync voice deployment, the following topics will likely be discussed with Polycom, with your channel partner or with your service provider:

• Skype for Business/Lync Online, Lync On-Premises Server, or Hybrid installation

• Phone vs Client/headset and BYOD

• User profiles and feature needs

• Microsoft qualified phone choices

• Conference rooms

• Investment protection opportunities

• Planning, Network Assessments and Services

Skype for Business/Lync Online, Lync On-Premises Server, or Hybrid installation Small and medium-sized businesses (SMBs) without full time IT/Telecom staff will typically choose a service provider or channel partner and rely on the their expertise for recommendations on a suitable Microsoft UC architecture and phone selection. Enterprises who will manage some or all aspects of their own Microsoft UC deployment will play a more active role in designing their architecture. Some enterprises may choose to engage consultants in designing their deployment strategy. Many Enterprise customers have successfully approached the decision making process with a small scale Lync voice trial. The same practice of doing a limited trial ahead of the planned migration would apply equally well for Skype for Business. Today, if a Lync 2013 or Lync 2010 server is deployed on premises, the full range of Lync qualified phones is available for selection. Skype for Business Online provides many of the features and capabilities we typically associate with real-time communications—IM, video and desktop collaboration features of Skype for Business Online have parity with Skype for Business on-premises server deployments, however, Microsoft has recently announced plans for supporting Enterprise Voice features in the online version over time. Until then, for Enterprises requiring current Enterprise Voice features will need to rely on hybrid deployments. SMBs may find a suitable solution with Service Providers who are hosting a Skype for Business / Lync solution as a managed service. What has been missing in the last few years with Lync Online is the ability to place PSTN

2 calls. Microsoft recently

announced that PSTN calling with Skype for Business Online will begin to roll out in North America in the 2

nd half of 2015. PSTN services will expand to other countries in 2016. At Enterprise Connect 2015,

Microsoft announced that “Polycom’s VVX business media phones will be the first phones to support PSTN calling in Office 365”. For many, this announcement will heavily influence the choice of desktop phones in favor of the Polycom VVX Business Media Phones over other available choices.

Phone choices fall into two categories, those with embedded Lync clients and SIP phones qualified with Lync. The phones that are qualified with Lync Online today are the phones with embedded Lync clients. An example of a popular Polycom phone with an embedded Lync Client is the Polycom CX600. An example of a conference phone in this category is the Polycom CX3000. Microsoft also qualifies IP phones through their 3rd Party Interoperability Program (3PIP). Popular Polycom phones that are qualified with Lync under this program include the Polycom VVX Series Business Media Phones and the Polycom SoundStation Duo and SoundStation IP 5000 conference phones. So recognizing that today, since phones are deployed in an on-premises Lync deployment or as a channel or service provider hosted Lync Server configuration, all Polycom phone models that are qualified with Lync 2013 could be considered for your deployment. 2 PSTN acronym means Public Switched Telephone Network


5

Phone vs Client/Headset and BYOD

Some small and medium-sized businesses (SMBs) may be told that “You don’t need phones. Just use headsets and BYOD for all your calls”. There are notable user issues with this strategy. Most users will not want to be “tethered to a corded headset” all day when working at their PC. Bluetooth headsets can be used with PCs or users’ personal mobile devices, but batteries on both headsets and the smartphones or tablets can end up at ‘zero charge’ leaving the user with no way to make a call. A USB phone like the Polycom CX300 R2 offers PC users more choices than “only a headset”. With the CX300 R2 USB phone attached to the user’s PC, the user can make a call with the choice of a handset, speakerphone or headset (via headset jack on back of the phone). Users will also appreciate being able to have access to a telephone dial pad and feature keys like mute, and volume control. Headset/client-only users are sometimes distracted by having to find these controls in the Lync client while they are working. As the USB phone is powered from the USB connection, the USB phone is like having a “telephone insurance policy” for Lync client users who use Bluetooth headsets and BYOD clients when they get down to zero battery. Your employees will likely be using many devices—phones, Lync clients with headset, and BYOD—it depends on where they are and what is the best user experience from the choice of devices they have available. For these reasons, for users where you might be considering just using the Lync client or now, the Skype for Business client, the CX300 R2 USB phone can be a better fit. USB Phone or ‘Always On’ Phone with More Feature Keys? While the CX300 R2 USB phone can work for users who are comfortable with using the Lync client, there are several reasons one might choose an entry level “always on” phone like the Polycom VVX 300 or Polycom VVX 310 (the 310 model offers GigE ports). When you are using the CX300 R2 USB phone or a headset with a Lync client, the PC must have completed its “boot up” sequence including launching Lync. If you are late to the office because of bad traffic and you need to quickly get on that morning conference call, you won’t want to have to wait for your PC to boot up to join the call. A low cost phone like a VVX 300 or VVX 310 will always be on and ready to make or receive calls. The VVX series phones, as of UCS release 5.3 also support meeting pop-up reminders and outlook calendar integration, making join these scheduled calls very easy. The other benefit of having a phone that is registered to a Lync server is

access to more feature keys. If the CX300 R2 USB phone user needs to transfer the call, there is no key labeled “transfer” on the phone. The operation is easy enough to do from the Lync client, but for someone who is used to a phone coming from a PBX environment, they will expect to find a key or soft key labeled “Transfer” on the phone. Or consider the “Call Park” feature—any user in an open office environment who suddenly needs to transfer their call to a nearby vacant “huddle room” or conference room for privacy may want to use “Call Park” and then pick up the call from the vacant room. Having Call Park as a feature key on a phone is much more intuitive then remembering that you have to hover over a Lync client’s phone/mic icon to initiate a hold/transfer operation where ”parking a call” is an option. The VVX 300/310 phone has a visible soft key for the “Call Park”.

User Profiles and Feature Needs While a VVX 300/310 may be a good choice for many office users, looking at user profiles and features is important to select the correct phone type for each user’s needs. When you start using more features, some of the available features are easier to use with a larger screen than you get on an entry level VVX 300/310. This is where a “hands on” experience can be beneficial in selecting phone models. Schedule a

VVX 310

CX300 R2 USB Phone


6

visit to a Polycom office or your Polycom channel reseller’s office to see the different models. Many larger customers plan for a Lync voice trial with a variety of phone models to compare how different phones operate. In considering phone models, one needs to understand the various user profiles and use cases associated with their profiles. Will the managers and executives be answering their own calls or will they have an administrative assistant doing this? Will knowledge workers want to see individual voice mail listings, look at presence status of their team ‘Lync favorites’, join conference calls from a list? If yes, than a larger screen display on the phone makes it easier to navigate and access these features and consequently increase productivity. Are certain individuals acting in the role of an attendant? They may want a phone that supports expansion modules. Up to 3 expansion modules can be connected to any of the Lync qualified VVX models which can display presence status of the users Lync favorites. Figure 1 gives you some of the typical profiles and use cases. Figure 1: User Profiles / Use cases

In the early days of Office Communicator 2007 through Lync 2010, the Polycom CX600 was the most popular phone sold for Microsoft UC environments. However, the VVX Business Media phones now have 4 major software release (UCS 4.1, UCS 5.0, UCS 5.1, and most recently UCS 5.3) that have sequentially added more and more Lync features to the VVX phones over time, both gaining feature parity with the CX600 in terms of “table stakes’ features as well as exceeding the features available on the CX600 in many other areas. The CX600 has 2 Ethernet ports and features like Contacts, Photos, Message waiting indicator, Survivability, E911 (US only), Call Park, Individual Voice Mail

Larger touchscreen on the VVX 600 showing user’s contacts presence status

The CX600 phone has an

embedded Lync client


7

listings, Calendar, Join Conference, “Better Together” operation with Lync client, and an integrated Lync call log—it has been the right mix of features for thousands of customers over a number of years. The lower cost CX500 model only has one Ethernet port and does not support “Better Together” operation via USB so is therefore better suited for wall phones common areas, and lobbies. The software in the CX500 and CX600 running the phone’s feature operation is an embedded Lync client named “Microsoft Lync Phone Edition” designed by Microsoft. According to Microsoft Product Lifecycle information, mainstream support for the Microsoft Lync Phone Edition is through 04/10/2018 with extended support is available until 04/11/2023, aligning with Microsoft’s lifecycle support plans for Lync Server 2013. In contrast to the CX600 and CX500, the Polycom VVX Series Business Media phones are VoIP (OpenSIP) phones that are qualified by Microsoft under the Microsoft 3

rd Party Interoperability Program

(3PIP). Until recently, the next step in the phone selection decision process was often comparing the CX600 phone, a proven and popular office phone with an embedded Lync client designed specifically for Lync to the VVX model phones like the VVX 400, VVX 500, and VVX 600 that have been qualified as compatible with Microsoft Lync (3PIP program). With the latest UCS 5.3 release, the VVX series phones now offers the most requested features that the CX600 offers and adds many more capabilities and features—Boss/Admin (Shared Line Appearance), 802.1x support , color expansion modules with contacts’ presence indicators , Open SIP registration (non-Lync IP PBX) support , group paging , push to talk, Electronic Hook Switch (EHS) support for headset features, touch screen interfaces (VVX 500/600) , video camera options (VVX 500/600), USB Headset Support (VVX 500/600) , and Bluetooth headset support (VVX 600). The VVX series is the phone platform where Polycom’s current feature development for Lync is focused. While the CX600 may be still a suitable fit for some customers, the VVX series phones now offer a far more compelling feature set and more capabilities, and with the recent announcement by Microsoft that the VVX phones would be the 1

st phones to support PSTN calling in

O365—it’s pretty clear that the VVX phones are the phones that Polycom strongly recommends for the traditional desktop phone user who needs an “always on” phone with quick access to feature keys. With more features supported, there is more feature configuration involved for the VVX series phones than the CX models like the CX600, but with tools like Polycom’s Zero Touch Provisioning tool, feature configuration on a large scale deployment is made easier. Figure 2 on the following page represents the VVX series models starting with the VVX 300 with a monochrome display and the VVX 400 with larger color display and more lines, but still “button operated”. The VVX 500 and VVX 600 have touchscreen displays with the VVX 600 having the larger display. Having a larger color screen can be very useful. The concept of having features being “presence aware’ and displaying the contact’s presence status changes the communications experience. Presence status informs our communications choices. Seeing that the extended presence status of the person we are about to call listed as “Do not disturb” allows us to choose leaving them a voicemail instead of calling them directly. Seeing a presence status of “Away” would make dialing their cellphone number from their contact card the proper calling choice if we have an urgent matter to discuss. A color expansion module can be added to any VVX model, but it probably makes more sense to add it to a VVX 400, VVX 500, or VVX 600 when an expansion module is needed. The executive user and/or their assistant may want to have the expansion module attached to their VVX phone to see their Lync favorite’s presence status at a glance. Having expansion modules also gives one button press access to the favorites contact cards. The VVX 600 is the only model that natively supports Bluetooth headsets, if that is a user requirement. The VVX 300 and VVX 400 have 10/100Base-TX speed while the VVX 310, VVX 410, VVX500 and VVX 600 each support GigE. The VVX 500 and VVX 600 phones also support an optional

VVX 600 with color touchscreen and Bluetooth headset support


8

video camera in a USB port located at the top of the phone but it should be noted that video connectivity with Lync 2013 clients is not supported at this time.

Figure 2: Polycom VVX Series Desktop Phone Selection

Figure 3 below represents the CX series model choices. The CX100 speakerphone or the CX300 R2 USB phones work well for full time telecommuters who might consider getting by with the Skype for Business client or as a “2

nd phone” for an employee’s ‘home office’ for early or late day calls.

Figure 3: Polycom CX Series Desktop Phone Selection


9

The SoundPoint series phones are not detailed in this selection guide. Although the SoundPoint phones also qualified for Lync, the VVX models offer far more features than SoundPoint phones. If you already own SoundPoint phones from using them with an IP PBX prior to migrating to Lync, you can bring them along to your Lync installation and realize some benefit from investment protection. However, it is recommended that you consider the user profiles and their feature needs to see where the Lync feature limitations of the already owned SoundPoint phones fall short of user requirements. As mentioned before, the VVX series phones are where the Lync and Skype for Business feature development is happening at Polycom. Conference Rooms and Boardrooms Space planning websites cite the conference room ratios typically range from one conference room to 10 employees in an all open office environment to one conference room per 20 employees in a private office-rich environment. Some executive private offices have around the table meeting room space within the executive’s office. So, for a company with 500 employees, one might expect to deploy 50 or more conference room phones. Selection of a conference phone can consider:

• Better Together operation with Lync (CX3000)

• Analog and IP line support (SoundStation Duo)

• Conference stations that support Lync Video (CX5100, CX5500)

• OpenSIP qualified solutions with Lync (SoundStation IP 5000, SoundStation Duo, CX5500, SoundStructure)

• Large rooms, classrooms, boardrooms (SoundStructure) Figure 4: Conference Room Audio Choices

For a company that selects CX600 as a phone for most workers, it would make sense to choose the CX3000 for the conference phone as the user interface for both devices is most similar. The SoundStation IP 5000 will also be a popular choice for small conference rooms and executive offices with a small footprint on tables and mic range of 7 feet (2.1 m). The SoundStation Duo offers both IP and


10

circuit-switched telephony platform support with failover/failback to analog and a mic range of 10 feet (3m). The CX5100 Unified Conference Station is a USB only option that, in addition to having an microphone range of 20 feet (6 m), offers a 360 degree panoramic Lync video experience with a 2

nd video

view of the active speaker in 1080p HD video. The CX5500 Unified Conference Station offers the same audio and video performance as the CX5100 when plugged in via USB, but also doubles as an audio-only conference phone with its addition of a control panel display for making calls when not plugged in via USB. The SoundStructure is an installed audio solution that can accommodate larger rooms and classrooms or provide optimal/balance audio pickup in boardrooms. Investment Protection A customer with IP PBX’s who wishes to consider a future migration to a voice-enabled Lync solution should not be purchasing vendor proprietary sets. Most IP PBXs support OpenSIP phones, so these customers should consider the Polycom VVX series phones for end of life (EOL) non-supported phone replacement in their existing PBX environments. For conference rooms, consider the Polycom OpenSIP qualified conference room solutions mentioned. For example, Cisco or Avaya IP PBX customers who also use Lync for UC should consider the CX5500 Unified Conference Station if they have not yet made a decision to voice enable Lync to replace their PBX. The CX5500 serves a dual role as the conference phone for audio only calls and as a USB plug-and-play Lync video device. One can register the “OpenSIP” phone portion of the CX5500 to the IP PBX now, and then register it to Lync instead later if/when the future voice migration to Lync takes place. Users can enjoy video collaboration with Lync today with the CX5500’s 360 degree panoramic Lync video experience and its 2nd video view of the active speaker in 1080p HD video when plugged in via USB. It’s estimated that nearly 95% of the world’s conference rooms don’t yet support video, and the CX5500 is an compelling solution for customers who have the necessary Lync licenses to support video collaboration, regardless of their decision making progress with respect to migrating users off their legacy IP PBX to Lync for voice.

Next steps

Contact Polycom and set up a visit to one of our

many Executive Briefing Centers, especially if

you are also considering video in your UC

migration plans. Many of our channel partners

will also be able to demonstrate Polycom phone

operation in their local offices. If you are a small

business and don’t know where to start, contact

us from our www.polycom.com page and choose

“how to buy” or “contact us” from the top right

navigation bar on any page and we can answer

your questions and help you find a partner that

serves your geographic area.


11

APPENDIX A

Data sheets for Polycom Lync qualified phones and conference phones recommended in this guide are attached.

Polycom VVX Business Media Phones and Accessories

• Polycom® VVX

® 600

• Polycom® VVX

® 500

• Polycom® VVX

® 400/410

• Polycom® VVX

® 300/310

• Polycom® VVX

® Camera

• Polycom® VVX

® Color Expansion Module

Polycom CX Series Desktop Phones

• Polycom® CX600 IP Phone

• Polycom® CX500 IP Phone

• Polycom® CX300 R2 Phone (USB)

Polycom Lync Qualified Conference Phones and Installed Audio

• Polycom® CX100 Speakerphone (USB)

• Polycom® CX3000 IP Conference Phone

• Polycom® CX5500 Unified Conference Station

• Polycom® CX5100 Unified Conference Station

• Polycom® SoundStation

® Duo Dual Mode Conference Phone

• Polycom® SoundStation

® IP 5000 Conference Phone

• Polycom®

SoundStructure® C-Series (Installed Audio)

Features Comparison

• Polycom Lync Voice Features Reference Guide

Microsoft Solution Overview

• Polycom Solutions for Microsoft® UC Environments

DATA SHEET

Polycom® CX5100 Unified Conference Station for Microsoft® Lync®

The IT department’s challenge is to make video meetings in conference rooms more effective, reduce video support calls and eliminate the need for “in room” video support services to get video meetings started. Are your video conference room users distracted by video or audio quality issues? Are they having trouble seeing or identifying who is speaking? Are they finding it hard to pan the camera to focus attention on the active speaker? Are they frustrated by trying to learn another user interface? Solve these challenges and video conference room use goes up. More room use translates to fully realizing the benefits of video collaboration and achieving your expected return on investment. For Microsoft® Lync® users, the Polycom® CX5100 unified conference station answers these challenges with a truly unique around-the-table video collaboration solution.

More productive meetingsOptimized for use with Microsoft Lync, the Polycom CX5100 unified conference station brings the powerful collaboration capabilities of Microsoft Lync voice, video and content together through a unique 360-degree panoramic view of the entire room. A second HD video view of the active speaker is also sent at 1080p video resolution using advanced technology that automatically focuses on the current speaker and tracks the flow of conversation to enable richer, more interactive communication. No more reaching for a video control device. It’s a “hands-free” experience that allows you to forget about the technology and simply focus on your meeting.

Easy to deploy and use An intuitive design with full plug-and-play functionality makes it easy to deploy and use the Polycom CX5100. With little or no training, anyone with a laptop that has Microsoft Lync can walk into the room and simply plug the CX5100 unified conference station into their PC’s USB port and start sharing voice and 360-degree panorama video. Control, invitations, and content sharing are handled through the familiar Microsoft Lync user interface your users already know and use every day. Removing the challenge of learning a remote control device means fewer support calls and fewer requests for “white glove” level support from the IT department.

Audio quality mattersThe Polycom CX5100 unified conference station features Polycom’s legendary audio, bringing the industry’s best voice quality to your Lync meeting with a dynamic range of 160 Hz to 22,000 Hz. Polycom® HD Voice™ and a microphone range of 20 feet (6 meters) means everyone in the room can be clearly heard, even at the end of the table. Optional extension microphones extend the range even further, if needed. While the CX5100 is a USB-only model, for customers needing standalone SIP VoIP for audio conferences, the Polycom® CX5500 unified conference station adds SIP telephony, eliminating the need to install a separate audio conference station in the room.

Benefits• Enable richer communications

by automatically focusing on the active speaker in true HD while tracking the conversation flow

• Fully engage all participants by providing a 360° panoramic view of the conference room

• Reduce training costs with simple USB plug-and-play functionality that requires little or no training

• Lower support costs and realize a better ROI with increased room usage for collaboration

Key features• 360° 1080p USB camera with

active speaker detection

• Active speaker and panoramic video stream output

• 20 ft (6 m) microphone pickup range

• 160 Hz–22 kHz audio processing

• Optimized for use with Microsoft Lync 2013 and Lync Room Systems

DATA SHEET Polycom CX5100 Product Specifications

Product specificationsDimensions• Table Console

- Footprint (W x D): 369 x 325 mm - Height: 348 mm (privacy cap closed),

401 mm (privacy cap extended) - Weight: 2.3 kg (exclusive of cables)

• Power Data Box - Size (W x H x D): 209.5 x 300 x 56 mm

(excluding stand) - Weight: 2.9 kg

• Shipping - Size (W x H x D): 520 x 430 x 430 mm - Weight: 9.07 kg

Power• Power consumption: 110 watts, typical• Universal power supply 100–240 V AC,

50–60 Hz

Video performance• Panoramic video resolutions supported:

- 1920 x 288 pixels (requires USB 3.0 and Lync 2013)


- 1056 x 144 pixels

• Active speaker video resolutions supported - HD 1080: 1920 x 1080 pixels

(requires USB 3.0 & Lync 2013) - HD 720: 1280 x 720 pixels - VGA: 640 x 480 pixels - CIF: 352 x 288 pixels

• Frame rate for panoramic and active speaker video, maximum - 30 frames per second with

60 Hz AC power - 25 frames per second with

50 Hz AC power - Maximum frame rates with systems

prior to Lync 2013 will be limited to 15 fps (12.5 @ 50 Hz)

Audio performance • Console Loudspeaker

- Frequency response: 160 Hz–22 kHz - Volume: adjustable to 88 dBA SPL

(peak) volume at 0.5 meters

• Console microphones - 3 microphones for

omnidirectional coverage - Frequency response: 160 Hz–22 kHz

- Full Duplex (Class 1) with noise suppression

User interface• 3 mute buttons with mute/in-call

indication lamps• Camera on/off indication lamp• Captive privacy cap with integrated

on/off switch for client synch

Console connectivity • Proprietary system port for connection to

Power Data Box• USB 3.0 Type A port for proprietary

connection to Power Data Box• USB 3.0 Type B port for connection to PC• USB 2.0 Type A port for diagnostics/

software update• 2 extension microphone ports

Power data box connectivity• Proprietary system port for connection

to console• USB 3.0 Type A interface for

proprietary connection to console or to Lync appliance

• USB 2.0 Type A for diagnostics/software update

• Ethernet: RJ-45 10/100/1000 Mbit• Audio RCA jacks for room

audio cancellation• AC power input

Physical security• Kensington-style lock slot on Console

and Power Data Box

Extension microphones (optional accessory) • Frequency response: 160 Hz–22 kHz • Mute button and indicator lamp• Regulatory compliance • Safety

- UL 60950-1 - EN 60950-1 - CSA C22.2 60950-1 - IEC 60950-1 - AS/NZS 60950-1 - GB4943-2011 (China) - KCC approval (Korea)

• EMC - CISPR 22 Class B (FCC, ICES, AS/NZS) - VCCI Class B - EN 55022 Class B - EN 55024 - GB9254:2008, YD/T993-1998 (China) - KCC approval (Korea) - ANATEL (Brazil)

Environmental requirements • Operating temperature: 0–40ºC • Relative humidity: 15–85%

(non-condensing) • Storage temperature: -40–60ºC • Recommended room conditions

- Room reverberation time: RT60 <0.600 seconds

- Ambient noise level: <50 dBA SPL - Optimal lighting conditions: 300 lux,

with a single lighting temperature (no mixed lighting)

Warranty 12 months

Polycom® CX5100 ships with • Tabletop console with integrated

360º camera • Power data box with stand• Quick setup card• Cables

- Proprietary system cable - USB 3.0 Type A–Type A cable - USB 3.0 Type A–Type B cable - Ethernet cable - AC power cord with local plug

Optional accessoriesExtension microphone kit with pair of microphones and cables

DATA SHEET

© 2014 Polycom, Inc. All rights reserved. All Polycom® names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered or common law marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.

Polycom, Inc.1.800.POLYCOMwww.polycom.com

Polycom Asia Pacific Pte Ltd +65 6389 9200www.polycom.asia

Polycom EMEA+44 (0)1753 723282www.polycom.co.uk

About Polycom

Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience and unmatched investment protection.

11859-0414

Polycom CX5100

RequirementsGenerally, for maximum performance, a Microsoft Windows PC or Lync room appliance must have a quad core, 2.0 GHz or better processor, and an available USB 3.0 port. End-to- end video and audio performance will be affected by— and may be a limited by—endpoint hardware, Lync Server and client software levels, administrative policies, available network bandwidth and traffic levels. For more information, refer to “Lync Client Video Requirements” on technet.microsoft.com.

• Windows Operating System

- Windows® 8

- Windows® 7

• UC Desktop Clients One of the following desktop clients is required on computers to which the Polycom CX5100 will be attached:

- Microsoft® Lync® 2013 (required for maximum performance with 1080p video)

- Microsoft® Lync® 2010

For an optimal experience, Polycom recommends using the CX5100 with Microsoft Lync 2013; with older clients, performance will be limited.

Polycom CX5100 may also be used with a Polycom® CX8000 group collaboration system.

Polycom and Microsoft solutions Polycom and Microsoft provide a fully unified, intuitive set of collaboration solutions that enables individuals and groups to instantly see, hear, and talk with colleagues around the world. Polycom has over 40 solutions that enable anyone operating in a Microsoft environment to make enterprise-grade HD video and voice calls―and to share HD content—at the touch of a button. The result is improved collaboration, streamlined operations and faster more informed decisions. Visit www.polycom.com/

products-services/products-for-microsoft.html to learn more.

www.polycom.com/polycom-capital

www.polycom.com

www.polycom.asia

www.polycom.co.uk

http://technet.microsoft.com/en-us/library/jj688132.aspx

http://technet.microsoft.com

http://www.polycom.com/products-services/products-for-microsoft.html

http://www.polycom.com/products-services/products-for-microsoft.html

DATA SHEET

Polycom® CX300 R2 USB Desktop Phone for Microsoft® Lync® The look, sound, and feel of a conventional enterprise-grade telephone with plug-and-play ease of use

The Polycom® CX300 R2 is a USB phone that is optimized for use with Microsoft® Lync®. It seamlessly integrates with your PC’s Lync client and combines the look, sound, and feel of a conventional, enterprise-grade telephone with plug-and-play ease of use. Experience Polycom’s wideband audio voice quality for more natural conversations without echoes or feedback—whether in handset, full-duplex speakerphone, or headset mode—it’s your choice.

Traditional form factorFor users who want more than Lync with only a headset, the CX300 is designed to be used as a regular handset. Calls may be placed or answered using the phone or a Microsoft Lync client window. Like a traditional phone, the CX300 includes convenient buttons for controlling calls, such as a full dial pad, and keys for controlling volume, mute, speaker phone, hold, redial, and external headset mode. A two-line monochrome backlit display shows you important call details during your call and displays your Lync presence status when idle.

Superior voice qualityThe CX300 delivers remarkable high definition audio quality for the ultimate voice communications experience. With its sleek, high-quality handset and its full duplex, hands-free speakerphone, the CX300 enables crystal-clear, natural conversations without echoes or feedback.

Easy to deploy and useThe CX300 connects and powers through an integrated USB cable for easy installation and use. There are no extra cables to carry and no drivers to install. Simply connect the phone to any PC running Microsoft Lync and it will instantly be ready to start placing or receiving phone calls. It’s a nice fit for the office, the home office, and especially for hotelling office arrangements without assigned cubicles that is gaining popularity in today’s work environment.

Polycom and Microsoft solutionsPolycom and Microsoft provide a fully unified, intuitive set of collaboration solutions that enables individuals and groups to instantly see, hear, and talk with colleagues around the world. Polycom has over 40 solutions that enable anyone operating in a Microsoft environment to make enterprise-grade HD video and voice calls―and to share HD content―at the touch of a button. The result is improved collaboration, streamlined operations and faster more informed decisions. Visit www.polycom.com/microsoft to learn more.

Benefits• Superb voice quality—

Clear high definition wideband audio maximizes the accuracy and productivity of real-time conversations whether in handset, full duplex speakerphone, or headset mode

• Ease of provisioning— Seamless integration with and complement to the capabilities of Microsoft Lync

• Familiar form factor— Convenient dial pad and display like a traditional phone

• Ease of use—Driverless plug-and-play USB operation from phone to PC

DATA SHEET Polycom CX300 R2 Specifications

© 2014 Polycom, Inc. All rights reserved. All Polycom® names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered or common law marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom. 14232-0814




About Polycom


Product specificationsSize (L x W x H)• Handset: 7.5 x 2.0 x 0.75 in

(19.05 x 5.08 x 1.91 cm)• Cradle: 3.5 x 5.5 x 5.0 in

(8.89 x 13.97 x 12.7 cm)

Weight• Unit: 2.43 lbs (1.10 kgs)• Handset: 0.45 lbs (0.21 kgs)• Shipping weight: 2.43 lbs (1.10 kgs)

Power• Supply voltage 5V provided by

USB connection• Power consumption 500 mA

Device to PC interface• USB 2.0• Captive 6.56 ft (2.0 m) USB cable

Device controls and keypad• 4 x 3 dialpad• Redial key• Flash Key• Delete Key• Mute/un-mute key• Speaker on/off key• Handset/headset key• Volume up/down key

LED indicators• Off hook indicator• Voice messaging indicator• Speaker phone indicator• Headset indicator• Call forwarding indicator

Audio• TIA-920• Frequency response: 200–7 kHz >58 dB

[200, 7000] Hz*• Dynamic range: >80 dB (@ 1 kHz)• Total Harmonic Distortion + Noise:

<3% (@ 200–7 kHZ)

Auxiliary audio output• RJ-22 headset jack with built-in amplifier

Minimum system requirements• Windows® 7 and Windows® 8 • PC with Microsoft® Lync 2013,

Microsoft® Lync 2010, Microsoft® Office Communicator 2007 R2 version 3.5.6907.37 or a later version installed

• One available USB 2.0 compliant connection

Environmental requirements• Temperature: 0–40°C

(32–104° F)• Relative humidity: 95% max

(non-condensing)• Altitude: -1000–13,000 ft

(-304.8–3962.4 m)• Light Exposure: Fluorescent overhead

lighting and window filtered daylight (typical offices)

Regulatory compliance— Approvals gained• Electrical safety

- UL60950-1 (USA/Canada) - IEC / EN60950-1 (EU) - GOST - MIC - CQC

• EMC—general - CISPR22

• EMC—USA (Class B) - FCC Part 15

• EMC—Canada (Class B) - ICES00.3: 1998

• EMC—EU (Class B) - EN 55022 - EN 55024

• EMC—ROW (Class B) - C-Tick (Australia) - VCCI (Japan) - GOST (Russia) - MIC (Korea) - CQC (China)

Optimized for Microsoft® Lync® • Microsoft® Lync® Server 2013• Microsoft® Lync® Server 2010• Microsoft® Communications

Server 2007 R2

Warranty• 12 months

Polycom CX300 USB desktop phone ships with:• CX300 USB desktop phone base• Handset• 6 ft handset curly cord• Captive USB cable• Quickstart Guide• Product registration card• Warranty card

* Is dependent on Audio Signal Processing on Microsoft Lync client


www.polycom.com

www.polycom.asia

www.polycom.co.uk

SOLUTION BRIEF

Polycom Solutions for Microsoft® UC EnvironmentsComplete voice and video solutions that extend Microsoft unified communications and empower user collaborative experiences

The challengeDynamic work environments are made-up of people on the move and virtual teams across different time zones. This makes it challenging to access an expert or to secure information. You need a communication solution that anchors fast-moving teams and enables communication from any device, anywhere; and critical to your success, and ease of use and HD quality voice and video to help drive user adoption. And communication tools that integrate with applications you use daily that are managed through a single interface to streamline deployment and speed your return on investment (ROI).

In an increasingly visual society, easy access to real-time and on-demand video collaboration on social business platforms is becoming a key factor in facilitating communities within an organization, and in keeping distant teams connected.

Polycom and Microsoft connect people everywhere Polycom and Microsoft® deliver a complete and interoperable end-to-end unified communications (UC) solution for voice, video, conferencing and collaboration and connect people from any device, and from any location. Your employees can collaborate with anybody securely and instantly. Microsoft® Lync® provides presence information within email and business applications such as Microsoft® Outlook® and Microsoft® SharePoint® and allows users to find and initiate conversation without leaving the application. It also lets you collaborate with virtual teams inside as well as outside firewalls, with your colleagues working from home or on a business trip, or with federated customers and partners. Polycom solutions extend the benefit of Microsoft Lync and enable highly scalable and secure voice and video collaboration experiences in multiple environments beyond home and work office to conference rooms, hospital floors, and retail shops—all from within the familiar Microsoft Lync interface.

Beyond real-time communicationsBecause communications need to extend beyond real-time exchanges, Polycom solutions provide a centralized video repository to receive Microsoft Lync-generated recordings and automatically publish them to Microsoft SharePoint for access by authorized team members. By creating a video content management layer within Microsoft SharePoint, Polycom makes it easy for employees to access video recordings and easy for administrators to manage and scale. Your organization

Benefits• Broadest portfolio—Select from

the full line of purpose-built solutions optimized for Lync or Polycom standards-based, interoperable voice, video, telepresence, and video content management solutions

• Direct integration—Polycom solutions integrate and interoperate with Microsoft® UC suites including Microsoft® Lync® without gateways, resulting in lower total cost of ownership (TCO) and a better user experience

• Workflow integration— With Microsoft and Polycom, people communicate through applications they use every day, including Microsoft® Office® and Microsoft® SharePoint®

• Secure business-to-business (B2B) communications—Communicate with federated partners and customers securely across firewalls, through Microsoft® Edge Server

• Multivendor UC support—Polycom® RealPresence® Platform supports Polycom, Cisco® CUCM and Microsoft Lync environments in the same virtual meeting room, allowing customers to plan the migration to Microsoft Lync while maximizing existing investment

SOLUTION BRIEF Polycom Solutions for Microsoft UC Environments

benefits from on-demand and live video streaming available from a single location for training, user generated video content, internal communication, archiving, and compliance purposes.

Solution benefitsThrough specifically-built developments optimized for Microsoft Lync and a wide set of interoperable voice and video choices, Polycom gives you unsurpassed flexibility in deploying enterprise voice, video, conferencing and collaboration solutions. Also, the Polycom® RealPresence® Platform adds universal video collaboration for Microsoft Lync and non-Lync systems, which allows your organization to plan Lync migration without disruption and provide mobile to immersive telepresence connectivity. Some of the benefits of Polycom solutions include:

• Broadest portfolio of voice solutions qualified by Microsoft to be optimized or compatible with Microsoft Lync 2013 and Microsoft Lync 2010 from USB devices to desktop phones, conference room phones, and to installed audio solutions, enabling maximum flexibility and choice for customers

• Direct integration of Polycom RealPresence video solution with Microsoft UC platforms for high quality user experiences and low total cost of ownership

• Access team members easily from anywhere on any compatible device with presence-based workflow

• Extend familiar, easy-to-use application interfaces to mobile, desktop, conference room, and immersive video environments. No need for parallel platforms—Microsoft applications and infrastructure are leveraged for corporate directory, firewall traversal, and calendaring

• Increase productivity by enabling users on Lync as well as conference room systems to fully collaborate via voice, video, and content sharing through Polycom’s content sharing solution

• Connect Cisco® Unified Communications Manager (CUCM) endpoints including Cisco® Telepresence Systems (CTS), Polycom, and Microsoft Lync clients in the same virtual meeting room, for multi-vender environments and investment protection

• Manage video throughout the content lifecycle from capture, approval, and distribution across diverse network environments and devices

Services for Microsoft solution integrationPolycom offers comprehensive services that are critical for your successful Lync video deployment. Polycom Network Readiness Service provides an assessment using both an analytical and empirical approach to determine if the right design is in place and if the implementation follows the design. This offer includes a deployment of the Network Monitoring Tool and bundles a full year of the Network Monitoring Tool with the assessment.

If you want to integrate your Polycom solution into a Microsoft Lync environment, Polycom Unified Communications (UC) Services provides the expertize to ensure proper planning, design, implementation and support for those UC solutions.

Polycom also offers a complete portfolio of adoption services, from consulting services to assist you in creating a video collaboration culture within you organization, and an adoption portal that leads users through a simple orientation to the

SOLUTION BRIEF Polycom Solutions for Microsoft UC Environments





About Polycom


new video solutions, to RealPresence Analytics that gives actionable insight into the use and availability of your video investment and provides information on the use of assets and the quality of experience.

Solution componentsMicrosoft Lync voice and video integration

• Microsoft® Lync® Server 2013 and 2010

• Microsoft Lync 2013 and Lync 2010 client

• Microsoft Exchange Server 2013/2010/2007 (SP2)

• Microsoft Outlook 2013/2010/2007 (SP2)

Solutions optimized for Microsoft Lync

• Polycom® CX series

- Personal collaboration: Polycom® CX100, CX300, CX500, CX600

- Group collaboration: Polycom® CX3000, CX5000 HD, CX5100, CX5500, CX7000, CX8000

Solutions interoperable for Microsoft Lync

• Polycom compatible voice solutions

- Polycom® VVX® 300/310, 400/410, 500, 600

- Polycom® SoundPoint® IP 321/331/335/450/550/560/650

- Polycom® SoundStation® IP 5000 and SoundStation® Duo

- Polycom® SoundStructure® C-Series (with VoIP card)

• Polycom compatible video solutions

- Polycom® RealPresence® Collaboration Server 800s

- Polycom® RealPresence® Collaboration Server 1500, 2000, 4000 (Appliance or Virtual Edition)

- Polycom® RealPresence One™

- Polycom® RealPresence® Distributed Media Application™ (DMA®) 7000

- Polycom® RealPresence® Content Sharing Suite

- Polycom® RealPresence® Group Series (300, 500, 700)

- Polycom® HDX® series (4000, 4500, 6000, 7000, 8000, 9000)

Video content management solution in Microsoft Environment

• Microsoft® SharePoint® Portal Server 2013/2010

• Microsoft Lync Server 2013/2010

• Polycom® RealPresence® Media Manager (Express Appliance, Standard Edition, Enterprise Edition)

• Polycom® RealPresence® Media Utility for Microsoft Lync

- Polycom RealPresence Media Manager—Microsoft SharePoint 2013/2010 Integration

Professional Services for Microsoft solution integration

• Polycom Network Assessment Service

• Polycom Unified Communications (UC) Services

• Adoption Services

Learn more about Polycom and Microsoft integrated solutionsFor more information on the Polycom UC solutions for Microsoft environments, visit www.polycom.com/Microsoft or email us at [email protected].


www.polycom.com

www.polycom.asia

www.polycom.co.uk

www.polycom.com/Microsoft

mailto:[email protected]

Polycom Lync Voice Features Reference Guide

March 30, 2015 Features comparison as of UCS 5.3 release 1


March 30, 2015



Trademark Information

POLYCOM®and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common law marks in

the United States and various other countries. All other trademarks are the property of their respective owners.



Legend Description

Existing Supported Feature

New in UCS 5.3 GA (March 30th 2015)

(blank) Not Supported

Category Label Lync Capable Models

Hardware Platforms Supported

CX/LPE Polycom® CX 500, 600, 3000

VVX Polycom® VVX 300/310/400/410/500/600 Business Media Phones

SSIP Polycom® SoundStation® IP 5000 & Polycom® SoundStation® Duo

SPIP Polycom® SoundPoint® IP 321/321/335/450/550/560/650 Phones

SST Polycom® SoundStructure® VoIP Interface

Category Feature/Customer Requirement Description CX500 CX600 VVX300 VVX310 VVX400 VVX410 VVX500 VVX600

Desk Phone Hardware

Line Keys Registration Boss/Admin contacts and Pinned Favorites

0 0 6 6 12 12 12 16

Video Support SIP/Lync and H323 Video

Optional

Optional

USB Port USB Headsets, USB Bluetooth, USB Sticks for call recording, USB VVX Camera, USB Wireless

0 0 0 0 0 0 2 2

Touch Screen Useful for micro browser nav Expansion Module Support Up to 3 Ems. 28 keys, 3 pages. 84

contacts per module up to 252 additional contacts

Optional

Optional

Optional

Optional

Optional

Optional

Electronic Hook Switch Call center use Speakerphone with HD Voice and acoustic clarity technology

Rich sound quality

Bluetooth Bluetooth headset

MWI Light Message waiting indicator

Presence Light Indication Presence light indicator

On Screen

On Screen

On Screen

On Screen

On Screen

On Screen



Category Feature/Customer Requirement Description CX/LPE VVX SSIP SPIP SST

Lync Core Software Features V3

Call Transfer, Hold, Mute Flexible user phone functions Full Duplex Echo Cancellation Full Duplex Echo Cancellation Media Encryption SRTP, SSRTP Direct SIP Registration to Lync Server

Microsoft SIP, TLS for SIP Signaling, SRTP, SSRTP

Peer-to-Peer Audio Calling Initiate and receive two-party calls Enterprise Voice Enterprise Voice Message Waiting Indicator (MWI) Illumination of MWI lamp indicates new messages Voice Mail Retrieval One-touch call to voice mail attendant Presence Publication Indicates the status of your contacts Presence State Control Choose from a menu of presence states Calls Logs Local call history for missed, received, and outgoing calls Log Access Local phone access to diagnostic logging Device Updates Centralized phone updates from an out-of-band server VLAN Assignment LLDP-MED/DHCP VLAN assignment Device Sign In Out-of-the-box user sign in and sign out Remote Worker Scenarios Edge Server registration for off-location users Firewall Traversal A/V Edge Server support using the ICE, STUN, and TURN

protocols

Federation Connect people across organizations and domains Provisioning Support for in-band provisioning from Lync Server Lync Monitoring QoE Monitoring Lync Reporting Device Inventory Reports Call Admission Control Support for in-band bandwidth policy Media Bypass By-pass the Lync mediation server to send media directly to a

PSTN Gateway

Dial Plans Support for Lync Server Regex normalization patterns passed via an in-band provisioning to the end nt. Limited to regular expression support. Option for server-side normalization.

Call Forwarding to Contacts Forward calls to another contact Call Forwarding to Voicemail Forward calls directly to voicemail Response Groups Phone can be part of a Response Group or IVR Team-Call Phone supports being part of team calling Delegates Phone supports being a delegate phone Private Lines Lync user’s secondary TELURI where incoming calls will be




indicated as private on the phone screen

Branch Office Survivability Maintain SBA/SBS registration during WAN outage, automatic recovery

Front-End Pool Pairing Maintains a secondary pool for fail-over E911 Supports in-band provisioning information for Emergency

911

Location Services LLDP-MED location based information support Contacts List Display Lync contacts and their current presence status Contact Groups Display and expand groups in the Lync user’s contact list Web Ticket Authentication Used to gain access to a web service. Support for web tickets

obtained using NTLM, PIN, or a client certificate used as authentication credentials. Lync Authentication: NTLM SIP Registration: TLS-DSK User Sign In: NTLM Credentials, Pin Authentication NTLMv2 Authentication

Client Certificate Provisioning Automatic provisioning using a web ticket TCP Media RTP Media and ICE negotiation supported over TCP when

UDP is unavailable

Pin Authentication Support for Lync authentication using the user telephone number or extension and PIN

Lync Auto Discovery Lync Auto Discovery using DNS SRV records Root Cert Download – Option 43 Root Certificate Chain download via DHCP Option 43 Root Cert Download – LDAP Root Certificate Chain download via LDAP




Lync Extended Software Features

Boss/Admin Shared line with boss and admin Send-to-Boss-Voicemail Delegate can Redirect/Transfer directly to Boss’ VM

Multi level boss/admin Admins can be bosses and have admins

Extended Line Info Boss can see who the admin is speaking with on boss line

Custom boss ringtones Customize a different ring ton for different bosses

Boss Icons Distinct Boss icon on admin phones

Safe Transfer Safe return of calls to admin that are transferred

Forward to delegates Set forward to delegates from the phone after call forward

Better Together / PC Tethering BT over Ethernet (BToE) for call control /authentication (PC)

BT PC Audio Playback Playback of audio on the phone through BToE Call Park Ability to park and retrieve calls on the phone Address Book Search Ability to search contacts in the Lync address book

Contact Card Support Ability to access a contact’s number(s) and voicemail User Contact Image

Displays the contacts photo

Predictive Search Predictive search as user enters search name T9 Text Quick input of a name in address book search screen

Lync Status Screen Lync web diagnostic screen Expansion Module Support Ability to have a sidecar with additional line keys Music on Hold Music on Hold Hot Desking Hot Desking or Hoteling Device Lock Lync Device Lock Partial Native Lync Conferencing (CCCP) Complete Lync Centralized Conference Control Protocol Calendar Conference Join Calendar reminder with one touch Lync meeting join

Custom Calendar Reminders Customize calendar reminder interval,tone,volume, etc

Enhanced Presence Enhanced Presence (in a call, in a meeting, in a conf etc.) Exchange Auto Discover Auto discover Exchange web services Exchange Call Logs Use Exchange to store call logs Exchange Visual Voicemail Visual Voicemail Outlook Contact Search Lync search will support ABS and outlook contacts

Call Group Pickup Inbound call group pickup Malicious Call Trace Mark incoming calls as malicious E911 Conferencing Conference 3rd party (Security) with Phone calling E911 E911 dial plan priority E911 dial plan priority over regular dial plan E911 Conference Conference 3rd party to any E911 call Lync Media Port range for QOS Lync Inband provisioning of media port range Support for Lync QoE Report Quality of Experience to Monitoring Server




Contact Distinctive Ring Distinctive Ring support by contact Partial Untethered AD Login Lync Login without having to be tethered to a PC

UX Remove Domain Part Removing domain part from CID Info N/A Remote Pin Auth Sign-in Sign in with AD credentials or Pin auth from WEBUI DHCP Option 43 Override Deploy phones with pin auth without DHCP option 43 Simple device reset * # Quick user reset




Polycom Software Features

Acoustic Bubble Dual Microphone noise cancellation for handset/headset Micro Browser Built in phone browser (QT Webkit 2.2.1) Idle Screen Browser Browser overlay when phone is in idle state Web Interface Management Phone web management interface USB Call Recording Directory record phone audio to USB stick in .WAV USB Image Import/Viewer Import and display images on a USB stick USB Headset Support Support for HID compliant Headsets LDAP Directory Support LDAP v3 Support (sorting, unsorting, VLV) Group Paging Group paging capability – 25 different channels Push to Talk Push to Talk capability H323 Support H.323 Video Support Custom+66 Option DHCP Options used for locating a provisioning server HTTP(S)/FTP(S)/TFTP Provisioning server protocol (config/software updates) Application Logging Detailed module logging used for troubleshooting Syslog Send module logging to a syslog server Screen Capture Capture the screen via webUI or boot server Streaming Capture Stream packets to a remote wireshark interface Screen Customization Load background image Custom Ringtones Customize ring tones and alerts Enhance Feature Key Mapping Use EFK to customize key functions CDP & STATIC VLAN Discovery Cisco VLAN discovery and Static VLAN assignment 802.1x Ethernet Port Security (multiple supplicants incl eap-tls) Idle Screen Contacts Keys Contact Keys with Extended Presence on Idle Screen WEB Interface Pin Auth Pin Authentication login on web interface WEB interface AD login AD authentication login on web interface Custom Idle Screen Softkeys, Background, Columns, Translucent Keys Customizable Power Save Customize business hours for off hours power save




Lync 2010 and Lync 2013 Qualific-ation

Version 1 Qualification – Core Features

Qualified with UCS 4.1.x software branch N/A

Version 3 Qualification – Core Features

Qualified with UCS 5.1.1 software branch N/A

Version 3 Qualification – Core Features and Extended

Qualified with UCS 5.3 software branch N/A


Lync Hosted Support

O365S Requires ORGID feature in UCS O365D Non-CX EPs blocked from O365D Blocked Blocked Blocked LHP 2010 Lync Hosted Pack – multi tenant LHP 2013 Lync Hosted Pack – multi tenant


CODEC Support

G.722 G.711 G.729 OPUS Beta use only RTA CODEC Real Time Audio Codec Lync 2010 video support - H263 Video codec used with Lync 2010 video interop H264AVC


Misc.

Lync SKU (3PIP) Lync SKU - (3PIP) Qualified UCS in Lync SKU N/A Ice Stack - RFC Draft ver 6 Example, Exchange 2007 uses RFC Draft ver 6 Ice Stack – RFC ver 19 RFC 5245 (draft ver 19) RG media delay Ring Group media Delay

© 2015 Polycom, Inc. All rights reserved. All Polycom® names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered

or common law marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or

transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom. Every effort has been

made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change

without notice.

DATA SHEET

Polycom® VVX® 300 and 310 Business Media PhonesPowerful entry-level business media phones for today’s cubicle workers handling a low to moderate volume of calls delivering crystal clear communications

The Polycom® VVX® 300 is an expandable business media phone that delivers crystal clear communications, enhanced collaboration and personal productivity.

Simplicity and ease-of-useThe VVX 300 phone brings high-quality, cost effective solutions to any environment through advanced UC features. The intuitive user interface of the VVX 300 makes usability and navigation easy and requires minimal training.

Unsurpassed voice quality and clarityThe VVX 300 delivers breakthrough Polycom® HD Voice™ quality for life-like conversations while minimizing fatigue making calls more efficient and productive.

Maximize productivityGive your front line workers the best experience with this high quality six-line business media phone. The VVX 300 improves personal productivity by complementing the workplace applications on their computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and Instant Messaging/presence status right on their phone display, even while waiting for their PC to boot. They can also extend their PC’s desktop to include the VVX 300 phone’s screen for mouse/keyboard navigation and interaction.

Best-in-class deployment and administrationThe VVX 300 phone is easy to deploy and simple to manage. Using an enterprise-grade, web-based, configuration method allows administrators to easily provision and maintain even a small number of phones throughout the entire organization.

Customizable and expandableThe VVX 300 phone provides personalized information at a glance, through built-in web applications and custom backgrounds. The VVX 300 phone also comes ready for future expansion modules as your users’ needs and business grows.

Market-leading open standards interoperabilityDesigned for enhanced interoperability, the VVX 300 leverages and complements the other existing IT investments in your business. With the broadest call server interoperability in the industry, the Polycom VVX 300 entry level business media phone can become the flexible and future-proof foundation for any organization’s unified communications strategy.

Benefits• Improve productivity for cubicle

workers and call center operators through an intuitive easy to use user interface

• Make more efficient and productive calls with the unparalleled voice clarity of Polycom® HD Voice™

• Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and web-based configuration tool makes the VVX 300 simple to deploy, easy to administer, upgrade, and maintain

• Leverage previous IT infrastructure investments—deploy VVX 300 business media phones on your existing network without needing to upgrade your call control platform

• Easily integrate with third- party web-based UC and productivity applications for broad, standards- based, open APIs

DATA SHEET Polycom VVX 300 and 310 Specifications

Polycom VVX 300 specificationsUser interface features• Backlit 8-level Grayscale graphical LCD

(208 x 104) resolution• Voicemail support2

• WebKit-based Browser• Adjustable base height• Unicode UTF-8 character support.

Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio features• Polycom HD Voice technology delivers

life-like voice quality for each audio path-handset, the hands-free speakerphone, and the optional headset1

• Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression - Type 1 compliant (IEEE 1329 full duplex)

• Frequency response – 150 Hz – 7 kHz for handset, optional headset and hands-free speakerphone modes

• Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, iLBC

• Individual volume settings with visual feedback for each audio path

• Voice activity detection• Comfort noise generation• DTMF tone generation (RFC 2833

and in-band)• Low-delay audio packet transmission• Adaptive jitter buffers• Packet loss concealment

Headset and handset compatibility• Dedicated RJ-9 headset port• Hearing aid compatibility to ITU-T P.370

and TIA 504A standards• Compliant with ADA Section 508

Subpart B 1194.23 (all)• Hearing aid compatible (HAC) handset for

magnetic coupling to hearing aids• Compatible with commercially-available

TTY adapter equipment

Call handling features2

• 6 lines (programmable line keys)• Shared call/bridged line appearance• Busy Lamp Field (BLF)• Flexible line appearance (one or more

line keys can be assigned for each line extension)

• Distinctive incoming call treatment/

call waiting• Call timer and call waiting• Call transfer, hold, divert (forward), pickup• Called, calling, connected

party information• Local three-way audio conferencing• One-touch speed dial, redial• Remote missed call notification• Do not disturb function• Electronic hook switch capable• Local configurable digit map/dial plan

Open application platform• WebKit enabled full browser that

supports HTML5, CSS, SSL security, and JavaScript

• Supports Polycom Apps SDK and API for third-party business and personal applications

• Bundled with Polycom UC Software: - Corporate Directory Access using

LDAP Visual Conference Management

Network and provisioning• SIP Protocol Support• SDP• IETF SIP (RFC 3261 and companion RFCs)• Two-port Ethernet switch

- 10/100Base-TX across LAN and PC ports (VVX 300)

- 1000Base-TX available on VVX 310 - Conforms to IEEE802.3-2005 (Clause

40) for Physical Media Attachment• Conforms to IEEE802.3-2002 (Clause 28)

for link Partner Auto-Negotiation

• Manual or dynamic host configuration protocol (DHCP) network setup

• Time and date synchronization using SNTP

• FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments

• Provisioning and call server redundancy supported2

• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP

• VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery - Network Address Translation (NAT)

support for static configuration and “Keep-Alive” SIP signaling

• RTCP and RTP support• Event logging• Syslog• Hardware diagnostics• Status and statistics reporting• IPv4• TCP

• UDP• DNS-SRV

Security• 802.1X Authentication and EAPOL Media

encryption via SRTP• Transport Layer Security (TLS)• Encrypted configuration files• Digest authentication• Password login• Support for URL syntax with password for

boot server address• HTTPS secure provisioning• Support for signed software executables

Power• Built-in auto sensing IEEE 802.3 af

Power over Ethernet (Class 2)• External Universal AC Adapter (optional),

48VDC; 12W

Approvals• FCC Part 15 (CFR 47) Class B• ICES-003 Class B• EN55022 Class B• CISPR22 Class B• VCCI Class B• EN55024• EN61000-3-2; EN61000-3-3• NZ Telepermit• Korea KC3

• UAE TRA• Russia GOST-R3

• Brazil ANATEL3

• Australia A & C TickOHS compliant

Safety• UL 60950-1• CE Mark• CAN/CSA C22.2 No 60950-1• EN 60950-1• IEC 60950-1• AS/NZS 60950-1• ICASA (add)• CITC (add)


DATA SHEET Polycom VVX 300 and 310 Specifications

About PolycomPolycom is the global leader in open standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment.

5299_0213




Operating conditions• Temperature: 0 to 40°C (+32 to 104°F)• Relative Humidity: 5% to 95%,

noncondensing

Storage temperature• -40 to +70°C (-40 to +160°F)

Polycom VVX 300 comes with:• VVX 300 console• Handset with handset cord• Network (LAN) Cable - CAT-5E• Quick Start Guide

- A ferrite clamp is included in the box - Open Source OFFER is included in

the box

Size• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)

Part numbers• 2200-46135-025 – VVX300 WW PoE • 2200-46161-025 – VVX310 WW PoE

Weight• Unit weight: 2.0 lbs (0.9 kg)

Unit box dimensions• 12 x 8.25 x 4.25 in• 3.1 lbs (1.4 kg)

Master carton quantity• Ten (10)

Country of origin• China

Warranty• One (1) year

1. To enjoy all the benefits of Polycom HD Voice when using the phone in the headset mode, you must use a wideband headset.

2. Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.

3. Planned future compliance

DATA SHEET

Polycom® SoundStation® DuoDual-mode conference phone

The obvious choice for crystal clear group audio conferencingLarge organization or small, thousands of conference rooms or just one, you have a need to bring dispersed teams, business partners, and customers together to communicate and collaborate. Conference phones from Polycom have become the de facto standard for connecting groups of people across multiple locations. With the Polycom® SoundStation® Duo conference phone, Polycom has taken the concepts of group productivity tool and standard office workhorse to a new level for small to midsize rooms, delivering the ultimate in deployment flexibility, ease of use, and audio quality.

Unrivaled investment protection with the broadest connection optionsWhether you currently have a traditional analog connection or have already migrated to Voice over IP (VoIP) telephony, the Polycom SoundStation Duo conference phone works. In VoIP environments, the SoundStation Duo delivers the most robust standards-based interoperability in the industry.

Lower cost of deployment and administrationSetting up the SoundStation Duo for analog operation is as simple as plugging it in. In open SIP-based VoIP environments, a web-based tool assists with setup and facilitates online software upgrades. A large backlit display with broad multi-language support offers call information and context sensitive call functions.

Crystal-clear voice conferencing with no compromisesBacked by Polycom’s legendary audio technology, the SoundStation Duo phone delivers remarkably clear voice quality. From Polycom® HD Voice™ technology and full-duplex audio to the latest in echo cancellation and resistance to mobile phone and wireless device interference, the SoundStation Duo conference phone delivers unrivaled group conferencing experiences without distractions.

Benefits• Built-in investment protection—

Use in analog or IP mode and keep it up-to-date with simple online software upgrades

• Robust interoperability—Compatible with a broad array of IP call platforms to maximize voice quality and feature availability while simplifying management and administration

• Business continuity—Auto failover from IP to analog and failback for continuous operation in case of a network failure

• Unparalleled voice clarity—Polycom® HD Voice™ technology makes your IP conference calls more effective and productive

• Easy to deploy and administer—Web configuration tool eliminates the need for a boot server

• Superior call handing, security, and provisioning—Leveraging the most advanced IP endpoint software in the industry

• Unmatched flexibility—Connect to mobile phones and PCs for Internet dialing

DATA SHEET Polycom SoundStation Duo

Product specificationsPower• IEEE 802.3af Power over Ethernet • External universal AC power supply:

100–240 V, 24 V, 0.5 A, 2.5 mm DC plug

Display• Size (W x H): 248 x 68 pixels• White LED backlight with custom

intensity control

Keypad• Standard 12-key keypad• Context-dependent soft keys: 4• On-hook/Off-hook, conference, redial,

mute, volume up/down, menu, 5-way navigation keys

Audio features• 3 cardioid microphones: 200–7000 Hz• Loudspeaker frequency response:

220–7000 Hz• 10 ft (3 m) microphone pickup• Volume

- Adjustable to 86 dB at 0.5 meter peak volume

• Full-duplex - Type 1 compliant with IEEE 1329


• Voice activity detection• Comfort noise fill• DTMF tone generation/DTMF event

RTP payload• Low-delay audio packet transmission• Adaptive jitter buffers• Packet loss concealment• Acoustic echo cancellation• Background noise suppression• Supported codecs

- G.711 (A-law and Mu-law) - G.729a (Annex B) - G.722 - iLBC 13.33 and 15.2kbps

SIP call handling features• Call hold*• Call transfer, divert (forward) and pickup• Distinctive incoming call treatment/

call waiting• Advanced Local three-way conferencing

(conference, join, split, hold, resume)• One-touch speed dial, redial*• Remote missed call notification

• Automatic off-hook call placement• SIP URI dialing• Do not disturb function• Shared call/bridged line appearance• Busy Lamp Field (BLF)• Multicast Group Paging and Push-to-Talk

Other features• Automated failover (SIP to PSTN)• SIP Server Redundancy• Time and date display/call timer• User-configurable contact directory and

call history (missed, placed, and received)• Corporate Directory (LDAP) support• User selectable ringer tones• Wave file support for call progress tones• Unicode UTF-8 character support• Multilingual user interface encompassing

Simplified Chinese, Traditional Chinese Danish, Dutch, English (Canada /US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish

• Called, connected party information• Support for multiple Caller ID standards**

- Bellcore Type 1 - ETSI - DTMF

Interfaces• Ethernet 10/100 Base-T• Two-wire RJ-11 analog PBX or

PSTN interface• 2.5 mm connection port***• 2 RJ9 ports for wired

expansion microphones

Network and provisioning• IP Address Configuration

- DHCP and Static IP• Time synchronization with SNTP server• FTP/TFTP/FTPS/HTTP/HTTPS server-

based central provisioning for mass deployments. Provisioning server redundancy supported.

• Web portal for individual unit configuration and online software upgrade

• QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and DSCP

• Telchemy® VQmon® support• Network Address Translation (NAT)

support—static• RTCP support (RFC 1889)• Configuration import/export

• Local digit map (dialing plan)• Hardware diagnostics• Status and statistics• Reset to factory settings

Security• Transport Layer Security (TLS)• Encrypted configuration files• Digest authentication• Password login• Support for URL syntax with password for

boot server• HTTPS secure provisioning• Support for signed software executables• IEEE 802.1x Network Access Control

Safety• CE Mark• EN60950-1• IEC60950-1• UL60950-1• CAN/CSA C22.2 No.60950-1-03• AS/NZS60950-1• RoHS Compliant

EMC• FCC Part 15 (CFR 47) Class B• ICES-003 Class B• EN55022 Class B• CISPR22 Class B• AS/NZS CISPR22 Class B• VCCI Class B• EN22024

Telecom• FCC Part 68• AS/ACIF S002/S004• Telepermit• KC• GOST-R• TRA

Protocol support• IETF SIP (RFC 3261 and companion RFCs)

SoundStation Duo ships with• Conference phone console• 21 ft (6.4 m) combined analog

and Ethernet cable with power injection module

• Universal power supply 24 V, 0.5 A• 7 ft (2.1 m) region-specific power cord• 7 ft (2.1 m) Ethernet cable• 7 ft (2.1 m) telephony cable (RJ11)• Quick Start Guide

DATA SHEET Polycom SoundStation Duo



Polycom, CaLA+55 11 3957-1061www.polycom.com.br



About Polycom


13512_0714

Accessories• 2 x expansion microphones

200–7000 Hz

Environmental conditions• Operating temperature

- 32–104° F (0–40° C)• Relative humidity

- 20–85% (non-condensing)• Storage temperature: -22–131°F

(-30–55°C)

Warranty• 1-year

Country of origin• 2200-19000-001 - Made in China• G2200-19000-001 - Assembled in USA

Phone dimensions (L x W x H)• 15.6 x 12.9 x 2.5 in (34.6 x 32.7 x 6.4 cm)

Phone console weight• 1.62 lb (0.74 kg)

Box dimensions (L x W x H)• 13.9 x 18 x 3.7 in (35.3 x 45.8 x 9.4 cm)

Box weight• 4.56 lb (2.06 kg)

* Also available in PSTN mode

** Due to the diversity of Caller ID standards, some features may not be available in all areas. In addition, the quality of the telephone line connection may affect Caller ID functionality. Caller ID service may require a subscription from a service provider in your area.

*** SoundStation Duo uses a cable that connects to a standard 2.5mm headset connector. If your mobile phone model or PC does not support this type of connection you will need an adapter (not included).

DATA SHEET

Polycom® VVX® CameraThe Polycom VVX Camera turns your Polycom® VVX® Business Media Phone into a desktop video conferencing solution

Video conferencing is proven to enhance communications and collaboration between individuals and groups within and across organizations. Whether your employees work from an office, a cubicle or directly from their home, give them the power of video conferencing right from their desktop with the new Polycom® VVX® Camera.

The Polycom VVX Camera is a high quality video camera, designed as an easy add-on that complements the Polycom® VVX® 500 or Polycom® VVX® 600 desktop phones. The Polycom VVX Camera turns your Polycom® VVX® Business Media Phones into a true high definition, yet cost effective, desktop video conferencing solution in seconds.

Designed for your existing Polycom VVX 500 or Polycom VVX 600The Polycom VVX Camera, with high definition 720p resolution, empowers your knowledge workers, and executives to collaborate interactively with a best-in-class personal video communications experience.

Install in secondsTrue plug-and-play1 installation takes only seconds using the integrated USB port. No extra end-point system resources, special software or software driver is needed.

Cost-effectiveWith the Polycom VVX Camera, your existing Polycom VVX device becomes an immediate, desktop resource for true HD video conferencing without the costly external equipment or installation costs of traditional video conferencing solutions. The Polycom VVX Camera enables you to connect to video-conference bridges and fully participate in video conferences, right from your desk-phone.

The Polycom VVX Camera creates a new category of cost-effective desktop voice and video devices that complement the way your teams work.

1Requires UC software 4.1.3 or greater on host phone

Benefits• Deliver a best-in-class personal

video communications experience that complements the way you work

• Instantly turn your desktop device into a video conferencing phone

• Simple plug and play capability with USB power and no requirement for software drivers

• Leverage previous IT infrastructure investments and provides broad interoperability

http://www.polycom.com

DATA SHEET Polycom VVX Camera





About Polycom


Product specificationsUser interface features• Privacy shutter• Adjustable tilt• Plug and Play setup1

• Uncompressed local video loopback• Normal, Full, Crop video screen modes• Side-by-side, PIP window modes• Autostart video option• Adjustable levels and frame rate• Anti-Flicker compensation• 2 color/4 state status LED

Video standards and protocols• H.263, H.264 encoding• Decodable H.263 Annexes: A–H• Decodable H.263 Image Sizes: SQCIF,

QCIF, CIF• Decodable H.264 Baseline Levels: 1, 1b,

1.1, 1.2, 1.3, 2• Decodable H.264 Image Sizes: SQCIF,

QCIF, SCIF, QVGA, SIF, WQVGA, CIF

Bandwidth• 2 Mbps max transmit bitrate

Content video resolution• 24-bit true color• Supports up to 720p30 transmit

video (H.264)• Supports up to 4CIF/30 transmit

video (H.263)• Supports CIF (352 x 288) receive video

Camera• f/2.0 aperture• Vertical tilt angle adjustable from

0° to 30°• 55° FOV min• Automatic exposure and white balance

Network• H.323 or SIP Signaling

Video calling interoperability• All Polycom UC infrastructure and video

solutions including:• Polycom® VVX® 1500• Polycom® VVX® 500/600 business

media phones• Polycom® RealPresence®

Collaboration Server• Polycom® HDX® series• Polycom® RealPresence® Group Series• Other standards-based

(H.264/H.263) endpoints

Accessory compatibility• Polycom® VVX® 600• Polycom® VVX® 500

Interface• USB 2.0 (UVC 1.1 compliant)

Power• 5V @ <500mA via USB port

Approvals• FCC Part 15 (CFR 47) Class B • ICES-003 Class B • EN55022 Class B • CISPR22 Class B • VCCI Class B • EN55024 • Korea KC • ROHS compliant • Brazil ANATEL • Australia C Tick

Safety• UL 60950-1 • CE Mark • CAN/CSA-C22.2 No. 60950-1-03 • EN 60950-1 • IEC 60950-1 • AS/NZS 60950-1

Operating conditions • Temperature: (+32 to 104°F (0 to 40°C) • Relative Humidity: 5% to 95%,

noncondensing

Storage temperature • -40 to +160°F (-40 to +70°C)

Polycom® VVX® Camera comes with• Polycom VVX Camera unit• Quick Start Guide



Part number• 2200-46200-025

1. Requires UC Software 4.1.3 or greater on host phone

DATA SHEET

Polycom® CX500 IP Phone Optimized for use with Microsoft® Lync®

This UC phone is ideal for hallways, break rooms, and lobbies

The Polycom® CX500 IP phone features embedded Microsoft® Lync® software, allowing it to be seamlessly deployed within Microsoft® Lync® Server 2010 environments. Its clutter-free design and large color display for viewing call and directory information provide the ultimate in calling convenience for common areas, such as lobbies, hallways, and break rooms.

Polycom CX500 IP phone features standard Power over Ethernet (PoE) connectivity and an optional tamper-resistant wall mount providing flexibility and freedom. It also takes full advantage of the new device-only user mode in Microsoft Lync Server and doesn’t require a connection to a PC making it ideal for deployment in public areas.

Featuring Polycom® HD Voice™ technology, the CX500 phone brings life-like richness and clarity to every call. Polycom HD Voice technology incorporates Microsoft RTAudio wideband audio with Polycom® Acoustic Clarity™ technology for crystal-clear noise-and-echo-free sound; as well as a best-in-class system design for high-fidelity voice reproduction.

Polycom and Microsoft solutionsPolycom offers the most comprehensive voice and video collaboration solutions for Microsoft Unified Communications environments. Polycom and Microsoft provide a fully unified, intuitive set of collaboration solutions that enables individuals and groups to instantly see, hear, and talk with colleagues around the world. The result is improved collaboration, streamlined operations and faster more informed decisions. Visit www.polycom.com/microsoft to learn more.

Benefits• Standalone IP phone for use with

Microsoft® Lync® Server— Embedded client does not require a PC to make calls or gain access to general contact information

• Easy deployment—Built-in Power over Ethernet, with AC power kit also available

• Revolutionary voice quality—Polycom® HD Voice™ technology for stunning voice quality and clarity

• Unique collaboration—Polycom offers the only complete line of integrated voice and visual communications solutions for Microsoft collaboration tools

www.polycom.com/microsoft

DATA SHEET Polycom CX500 Specifications

Product specificationsAudio—general• Polycom® HD Voice™ technology

(Polycom® Acoustic Clarity™ technology, mechanical design and wideband codec support)



RTP payload• Low-delay audio packet transmission• Adaptive jitter buffers• Packet loss concealment• Background noise suppression• Cellular phone immunity• Automatic gain control• Dynamic noise reduction• Acoustic echo cancellation

Audio—handset• Handset Frequency response:

150–7 kHz• Compliant with ADA Section 508• Recommendations: Subpart B 1194.23 (all)• Hearing aid compatible (HAC) for

magnetic coupling to approved HAC hearing aids

Audio—speaker• Monitor only speaker• Speaker frequency response:

300–7 kHz• Speaker volume, maximum at 1/2 m peak

volume: ≤ 81dB

CODEC support• Microsoft RTAudio technology• G.722.1• G.711 (narrowband) (A-law and μ-law)

Power• Built-in, auto-sensing IEEE 802.3af-2003

Power over ethernet class 2• Optional AC power kit

User interface• Display, 3.5” QVGA TFT 24-bit color

graphical display, 320 x 240 pixels, with Unicode character capability

• LED backlight with adjustable brightness• Backlight auto-dim when not in use

Accessibility• High contrast UI graphic screen

option (software)• Compatible with commercially-available

TTY adapter equipment• TTY compatible handset port

Buttons/keys• 12-button dial pad, 0 - 9, *, #• Volume up & volume down• 2-way navigation: up, down, select,

home, previous• 2 soft keys + menu• Hookswitch for handset• Mute/unmute• Speaker phone

Indicators, LED• Ringing/in call/hold• Speaker• Mute

Connectivity• Single ethernet 10/100 Base-T with RJ45

connector port• IEEE 802.3af class single PoE ethernet

10/100 Base-T• Handset port, RJ-9

Included accessories• Ethernet cable, 7 ft (2m)• Fixed position stand

Accessories available separately• AC Power Kit, 5-pack, with 24 V PSU and

2 m line cord with local plug• Wall Mount Kit: bracket with ~100 mm

Ethernet patch cord

Physical• Weight

- phone with handset & cord: 722 g - packaged: with all included

accessories: 1.264 kg• Dimensions, maximum (L x W x H)

- phone: 195 x 181 x 179 mm - packaged: 297 x 268 x 99 mm

• Security cable lock slot

Operating conditions• Temperature: 32–104° F (0–40° C)• Relative humidity: 10–90%

(non-condensing)

Storage temperature• -40–185° F (40–85° C)

Regulatory certifications• Electrical safety

- UL60950-1 (USA/Canada) - IEC / EN60950-1 (EU) - GOST(Russia) - KCC(Korea)





• EMC—ROW (Class B) - C & A Tick (Australia) - VCCI (Japan) - GOST (Russia) - KCC (Korea) - TRA (UAE) - Telepermit PTC220 (New Zealand)

Optimized for Microsoft® Lync®

• Microsoft® Lync® Server 2013• Microsoft® Lync® Server 2010

Software features• Basic mode

- Contacts - Photos - Message waiting indicator - Standard Enterprise IP-PBX

features, CAC - Survivability, E911 (US only), call

park, etc. - Teleworker support - Conference leader experience

• Enhanced mode functionality not supported for CX500

Part number• 2200-44300-025


Polycom® CX500 ships with• CX500 IP phone base• Handset• Stand• 6 ft. handset curly cord• Quickstart Guide• Warranty Card

DATA SHEET


Polycom CX500

About Polycom

Polycom is the global leader in open standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment.

7040_0613





www.polycom.com

www.polycom.asia

www.polycom.co.uk

DATA SHEET

Polycom® CX5500 Unified Conference Station

The IT department’s challenge is to make video meetings in conference rooms more effective, reduce video support calls and eliminate the need for “in room” video support services to get video meetings started. Are your video conference room users finding it hard to pan the camera to focus attention on the active speaker? Are they frustrated by trying to learn another user interface? Do they need to make audio-only conference calls without having IT deploy a second conference phone? Solve these challenges for your Microsoft® Lync® users and conference room usage goes up. More room use translates to fully realizing the benefits of video collaboration and achieving your expected return on investment (ROI). For Microsoft Lync users, the Polycom CX5500 unified conference station answers these challenges with a truly unique around-the-table video collaboration solution.

More productive Lync video collaborationOptimized for use with Microsoft Lync, the Polycom CX5500 unified conference station brings the powerful collaboration capabilities of Microsoft Lync voice, video and content together through a unique 360-degree panoramic view of the entire room. A second HD video view of the active speaker is also sent at 1080p video resolution using advanced technology that automatically focuses on the current speaker and tracks the flow of conversation to enable richer, more interactive communication. No more reaching for a video control device. It’s a “hands-free” experience that allows you forget about the technology and simply focus on your meeting.

Easy to deploy and use An intuitive design with full plug-and-play functionality makes it easy to deploy and use the Polycom CX5500. With little or no training, anyone with a laptop that has Microsoft Lync can walk into the room and simply plug the CX5500 unified conference station into their PC’s USB port and start sharing voice and 360-degree panorama video. Control, invitations, and content sharing are through the familiar Microsoft Lync user interface your users already know and use every day. Removing the challenge of learning a remote control device means fewer support calls and no need for “in room” support from the IT department to get video conference calls started.

Audio quality mattersThe Polycom® CX5500 unified conference station features Polycom’s legendary audio bringing the industry’s best voice quality to your Lync meeting with a dynamic range of 160Hz to 22,000Hz. Polycom® HD Voice™ and a microphone range of 20 feet (6 m) means everyone in the room can be clearly heard, even at the end of the table. Optional microphones extend the range even further, if needed. Customers can also make voice-only calls from a CX5500 when it is registered as a SIP phone to either a Lync server or an IP PBX, eliminating the need to for IT to install a separate audio conference station in the room.

Benefits• Enable richer communications

by automatically focusing on the active speaker in true HD while tracking the conversation flow

• Fully engage all participants by providing a 360° panoramic view of the conference room

• Reduce training costs with simple USB plug-and-play functionality that requires little or no training

• Dual use—make audio-only calls when registered as SIP phone to either a Lync server or your existing IP PBX

Key features• 360° 1080p USB camera with

active speaker detection

• Active speaker and panoramic video stream output

• 20 foot (6 m) microphone pickup range

• 160 Hz–22kHz audio processing

• Optimized for use with Microsoft Lync 2013


Product specificationsDimensions• Table Console

- Footprint (W x D): 369 x 325 mm - Height: 348 mm (privacy cap closed),

401 mm (privacy cap extended) - Weight: 2.44 kg (exclusive of cables)

• Power Data Box - Size (W x H x D): 209.5 x 300 x 56 mm

(excluding stand) - Weight: 2.9 kg

• Shipping - Size (W x H x D): 520 x 430 x 430 mm - Weight: 9.29 kg

Power• Power consumption: 110 watts, typical• Universal power supply 100–240 V AC,

50–60 Hz

Video performance• Panoramic video resolutions supported:



- 1056 x 144 pixels

• Active speaker video resolutions supported - HD 1080: 1920 x 1080 pixels

(requires USB 3.0 & Lync 2013) - HD 720: 1280 x 720 pixels - VGA: 640 x 480 pixels - CIF: 352 x 288 pixels

• Frame rate for panoramic and active speaker video, maximum - 30 frames per second with

60 Hz AC power - 25 frames per second with

50 Hz AC power - Maximum frame rates with systems

prior to Lync 2013 will be limited to 15 fps (12.5 @ 50 Hz)

Audio performance • Console Loudspeaker

- Frequency response: 160 Hz–22 kHz - Volume: adjustable to 88 dBA SPL

(peak) volume at 0.5 meters

• Console microphones - 3 microphones for

omnidirectional coverage - Frequency response: 160 Hz–22 kHz

Telephony Performance • Full Duplex (Class 1) with

noise suppression• Comfort noise fill • DTMF tone generation/DTMF

event RTP payload

• Low-delay audio packet transmission • Adaptive jitter buffers • Packet loss concealment • Acoustic echo cancellation • Background noise suppression • Supported codecs are G.711 (A-law and

μ-law), G.729AB, G.722, G.722.1, G.722.1C, G.719

Call handling features • Call timer • Call transfer, hold, divert (forward), pickup • Called, calling, connected party

information • Local three-way conferencing • One-touch speed dial, redial • Call waiting • Remote missed call notification • Automatic off-hook call placement • Do not disturb function • Lync client device synchronization• Lync USB call control for Answer, Reject,

End Call, Hold, Resume and Swap

Protocol support • IETF SIP (RFC 3261 and companion RFCs)

Network and provisioning • IP Address Configuration: DHCP and

Static IP • Time synchronization with SNTP server • FTP/TFTP/HTTP/HTTPS server-

based central provisioning for mass deployments. Provisioning server redundancy supported.

• Web portal for individual unit configuration • QoS Support—IEEE 802.1p/Q tagging

(VLAN), Layer 3 TOS and DSCP • Network Address Translation (NAT)

support—static • RTCP support (RFC 1889) • Event logging • Local digit map • Hardware diagnostics • Status and statistics • User selectable ringer tones • Convenient volume adjustment keys • Field upgradeable

Security • Transport Layer Security (TLS) • Encrypted configuration files • Digest authentication • Password login • Support for URL syntax with password for

boot server • HTTPS secure provisioning Support for

signed software executables

User interface• 3 mute buttons with mute/in-call

indication lamps• Camera on/off indication lamp• Captive privacy cap with integrated on/

off switch for client synch• Gesture based, multi-touch capable

capacitive touchscreen for voice calls• 4.3in LCD (480 x 272 pixels) resolution • User-configurable contact directory and

call history (missed, placed, and received) • Customizable call progress tones • Wave file support for call progress tones

Console connectivity • Proprietary system port for connection to

Power Data Box• USB 3.0 Type A port for proprietary

connection to Power Data Box• USB 3.0 Type B port for connection to PC• USB 2.0 Type A port for diagnostics/

software update• 2 extension microphone ports

Power data box connectivity• Proprietary system port for connection

to console• USB 3.0 Type A interface for

proprietary connection to console or to Lync appliance

• USB 2.0 Type A for diagnostics/software update

• Ethernet: RJ-45 10/100/1000 Mbit• Audio RCA jacks (reserved for future use)• AC power input

Physical security• Kensington-style lock slot on Console

and Power Data Box

Extension microphones (optional accessory) • Frequency response: 160 Hz–22 kHz • Mute button and indicator lamp

Regulatory compliance • Safety

- UL 60950-1 - EN 60950-1 - CSA C22.2 60950-1 - IEC 60950-1 - AS/NZS 60950-1 - GB4943-2011 (China) - KCC approval (Korea)

• EMC - CISPR 22 Class B (FCC, ICES, AS/NZS) - VCCI Class B - EN 55022 Class B - EN 55024 - GB9254:2008, YD/T993-1998 (China) - KCC approval (Korea) - ANATEL (Brazil)






About Polycom


Environmental requirements • Operating temperature: 0–40ºC • Relative humidity: 15–85%

(non-condensing) • Storage temperature: -40–60ºC • Recommended room conditions

- Room reverberation time: RT60 <0.600 seconds

- Ambient noise level: <50 dBA SPL - Optimal lighting conditions: 300 lux,

with a single lighting temperature (no mixed lighting)

Warranty 12 months

Polycom® CX5500 ships with • Tabletop console with integrated

360º camera • Power data box with stand• Quick setup card• Cables

- Proprietary system cable - USB 3.0 Type A–Type A cable - USB 3.0 Type A–Type B cable

- Ethernet cable - AC power cord with local plug

Optional accessoriesExtension microphone kit with pair of microphones and cables

RequirementsGenerally, for maximum video performance, a Microsoft Windows PC must have a quad core, 2.0 GHz or better processor, and an available USB 3.0 port. End-to-end video and audio performance will be affected by—and may be a limited by—endpoint hardware, Lync Server and Client software levels, administrative policies, available network bandwidth and traffic levels. For more information, refer to “Lync Client Video

Requirements”.

• Windows Operating System

- Windows® 8

- Windows® 7

• UC Desktop Clients

One of the following desktop clients is required on computers to which the Polycom CX5500 will be attached:

• Microsoft® Lync® 2013 (required for maximum performance with 1080p video)

• Microsoft® Lync® 2010

For an optimal video collaboration experience, Polycom recommends using the CX5500 with Microsoft Lync 2013; with older clients, performance will be limited.

Polycom and Microsoft solutions Polycom and Microsoft provide a fully unified, intuitive set of collaboration solutions that enables individuals and groups to instantly see, hear, and talk with colleagues around the world. Polycom has over 40 solutions that enable anyone operating in a Microsoft environment to make enterprise-grade HD video and voice calls―and to share HD content―at the touch of a button. The result is improved collaboration, streamlined operations and faster more informed decisions. Visit www.polycom.com/microsoft to learn more.


www.polycom.com

www.polycom.asia

www.polycom.co.uk

http://technet.microsoft.com/en-us/library/jj688132.aspx.

http://technet.microsoft.com/en-us/library/jj688132.aspx.

data sheet

Polycom® soundstation® IP 5000IP Conference Phoneadvanced IP conference phone with Polycom hd Voice™ clarity, designed for small conference rooms and executive offices

The Polycom® SoundStation® IP 5000 conference phone delivers remarkably clear conference calls for small conference rooms and executive offices. It features Polycom HD Voice™ technology, broad SIP interoperability, and a modern design that is ideal for smaller rooms—all at an affordable price.

With Polycom HD Voice technology, the SoundStation IP 5000 conference phone boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystal-clear, interactive conversations. It captures both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there.

For all calls, the SoundStation IP 5000 conference phone delivers advanced audio performance that is designed for executive offices and smaller conference rooms with up to 6 participants. From full-duplex technology that eliminates distracting drop-outs to the latest echo cancellation advancements, only Polycom can deliver a conference phone experience with no compromises. Conference calls are made more productive and efficient by three sensitive microphones with 360° coverage that allow users to speak in a normal voice and be heard clearly from up to 7 feet away. The phone also features technology that resists interference from mobile phones and other wireless devices, delivering clear communications without distractions.

The SoundStation IP 5000 leverages Polycom’s strong history in both conference phone and VoIP technology to deliver the most robust standards-based SIP interoperability in the industry. It shares the same SIP phone software base with Polycom’s award-winning SoundPoint IP products—the most comprehensive, reliable and feature-rich SIP products in the industry with proven interoperability with a broad array of IP PBX and hosted platforms.

Robust provisioning, management, and security features make Polycom’s family of IP conference phones the only choice for meeting rooms in SIP-based environments. Integrated Power over Ethernet (PoE) simplifies setup, with an optional AC power kit available for non-PoE environments. Plus, the SoundStation IP 5000 conference phone includes a high-resolution backlit display for vital call information and multi-language support.

Benefits• Unparalleled clarity – Polycom HD

Voice makes your conference calls sound amazingly clear and life-like

• More productive conference calls – Patented Polycom Acoustic Clarity™ technology delivers the best conference phone experience with no compromises

• Ideal for smaller rooms – 7-foot microphone pickup and a small footprint designed for executive offices and smaller conference rooms with up to 6 participants

• Advanced IP feature support – the most feature-rich family of IP conference phones available, with advanced call handling, security, and provisioning features

• Robust interoperability – compatible with a broad array of SIP call platforms to maximize voice quality and feature availability while simplifying management and administration

Data Sheet Polycom® SoundStation® IP 5000 Conference Phone Specifications

Product specificationsPower

• IEEE 802.3af Power over Ethernet (built in)

• Optional external universal AC power supply kit: 100-240V, 0.4A, 48V/19W

display

• Size (pixels): 248 x 68 (W x H)

• White LED backlight with custom intensity control

Keypad

• Standard 12-key keypad

• Context-dependent soft keys: 4

• On-hook/Off-hook, redial, mute, volume up/down

• 5-way navigation

• Menu

audio features

• Loudspeaker

- Frequency: 250 – 7,000 HZ

- Volume: Adjustable to peak volume 84 dB at 1/2 meter distance

• Voice activity detection

• Comfort noise fill

• DTMF tone generation / DTMF event RTP payload

• Low-delay audio packet transmission

• Adaptive jitter buffers

• Packet loss concealment

• Acoustic echo cancellation

• Background noise suppression

• Supported Codecs

- G.711 (A-law and µ-law)

- G.729a (Annex A, B)

- G.722

- iLBC

Call handling features

• Shared call / bridged line appearance

• Busy Lamp Field (BLF)

• Distinctive incoming call treatment / call waiting

• Call timer

• Call transfer, hold, divert (forward), pickup

• Called, calling, connected party information

• Advanced Local three-way conferencing (conference, join, split, hold, resume)

• One-touch speed dial, redial

• Call waiting

• Remote missed call notification

• Automatic off-hook call placement

• Do not disturb function

Other features

• Local feature-rich GUI

• Time and date display

• Corporate Directory Access (search, dial, save to local directory)

• Convenient volume adjustment keys

• User-configurable contact directory and call history (missed, placed, and received)

• Customizable call progress tones

• Wav file support for call progress tones

• Unicode UTF-8 character support. Multilingual user interface encompassing Simplified Chinese, Danish, Dutch, English (Canada / US / UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish

Network and provisioning

• Ethernet 10/100 Base-T

• IP Address Configuration: DHCP and Static IP

• Time synchronization with SNTP server

• FTP / TFTP / HTTP / HTTPS server-based central provisioning for mass deployments. Provisioning server redundancy supported.

• Web portal for individual unit configuration

• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and DSCP

• Network Address Translation (NAT) support – static

• RTCP support (RFC 1889)

• Event logging

• Local dial plan

• Hardware diagnostics

• Status and statistics

• User selectable ringer tones

• Field upgradeable

security

• Transport Layer Security (TLS)

• Encrypted configuration files

• Digest authentication

• Password login

• Support for URL syntax with password for boot server

• HTTPS secure provisioning

• Support for signed software executables

safety

• CE Mark

• EN60950-1

• IEC60950-1

• UL60950-1

• CAN/CSA C22.2 No.60950-1-03

• AS/NZS60950-1

• RoHS Compliant

eMC

• FCC Part 15 (CFR 47) Class B

• ICES-003 Class B

• EN55022 Class B

• CISPR22 Class B

• AS/NZS CISPR22 Class B

• VCCI Class B

• EN22024

Protocol support

• IETF SIP (RFC 3261 and companion RFCs)

Product ships with

• Conference Phone Console

• 25 foot Ethernet cable

• Quick Start Guide

Optional aC power kit ships with

• Universal Power Supply

• 7 foot region-specific power cord

• Power Insertion Cable

3215_1212

© 2012 Polycom, Inc. All rights reserved. Polycom®, the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. And are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.

data sheet Polycom® SoundStation® IP 5000 Conference Phone Specifications

about Polycom

Polycom is the global leader in standards-based unified communications (UC) solutions for telepresence, video, and voice powered by the Polycom® RealPresence® Platform. The RealPresence Platform interoperates with the broadest range of business, mobile, and social applications and devices. More than 400,000 organizations trust Polycom solutions to collaborate and meet face-to-face from any location for more productive and effective engagement with colleagues, partners, customers, specialists, and prospects. Polycom, together with its broad partner ecosystem, provides customers with the best TCO, scalability, and security for video collaboration, whether on-premises, hosted, or cloud-delivered. Visit www.polycom.com or connect with Polycom on Twitter, Facebook, and LinkedIn.




environmental conditions

• Operating temperature: 41 – 104 degrees F (5 – 40 degrees C)

• Relative humidity: 20% – 85% (noncondensing)

• Storage temperature: -22 – 131 degrees F (-30 – 55 degrees C)

Warranty

• 1 year

Country of Origin

• China

Phone dimensions

• 11.4 x 10.6 x 2.6 in ( 28.5 x 26.5x 6.5 cm) (L x W x H)

Phone console weight

• 1.14 lb (0.52 kg)

Box dimensions

• 14.88 x 11.76 x 3.8 in (37.2 x 29.4 x 9.5 cm) (L x W x H)

Box weight

• 2.99 lb (1.36 kg)


http://www.polycom.com

DATA SHEET

Polycom® CX600 IP Phone Optimized for use with Microsoft® Lync®

This UC phone helps office and cubicle workers maximize productivity

Polycom® CX600 IP phone delivers all the features included in Microsoft® Lync® environments to provide a cost effective, mainstream desktop phone. It features Polycom® HD Voice™ technology for crystal-clear calls and robust interoperability with the Microsoft Lync platform, maximizing productivity for office and cubicle workers.

Native Microsoft Lync Phone Edition software delivers a rich user interface for placing, receiving, and managing calls. The large 3.5-inch high resolution color display and easy navigation buttons enable familiar dialing controls, calendar and contact directory access, and presence indication. Polycom CX600 IP phone also features a USB port to enable optional “Better Together” capabilities when used in conjunction with a PC.

Seamless integration with Microsoft Lync Server enhances user experience and provides easy setup and configuration. Built-in dual Gigabit Power over Ethernet (PoE) ports provides full high-speed data connectivity between the network and a user’s computer, to enable bandwidth-intensive applications on the user’s desktop.

Polycom CX600 IP phone features Polycom HD Voice technology which brings life-like richness and clarity to every call. Polycom HD Voice technology incorporates Microsoft RTAudio wideband audio with Polycom® Acoustic Clarity™ technology for crystal-clear, noise-and-echo-free sound—and best-in-class system design for high-fidelity voice reproduction.


Benefits• Revolutionary voice quality—

Polycom® HD Voice™ technology in the handset, headset, and speakerphone for stunning voice quality and clarity

• Standalone IP phone for use with Microsoft® Lync® software— Embedded client does not require a PC to make calls, gain access to personal contact information, call logs, calendar information, or other advanced features

• Enhanced presence indicator— On-screen presence status indicators for each of a user’s contacts and a large, bright LED shows your current presence state

• Future proof investment—Support for gigabit Ethernet to optimize your network for your needs of today and tomorrow

• Unique collaboration—Polycom offers the only complete line of integrated voice and visual communications solutions for Microsoft collaboration tools



Product specificationsAudio—general• Polycom® HD Voice™ technology (Polycom®

Acoustic Clarity™ technology, mechanical design and wideband codec support)



RTP payload• Low-delay audio packet transmission• Adaptive jitter buffers• Packet loss concealment• Background noise suppression• Cellular Phone Immunity• Automatic gain control• Dynamic noise reduction• Acoustic echo cancellation

Audio—handset• Handset frequency response:

150–7 kHz• Compliant with ADA Section 508

Recommendations: Subpart B 1194.23 (all)• Hearing aid compatible (HAC) for

magnetic coupling to approved HAC hearing aids

Audio—headset port• Dedicated RJ-9 headset port• Headset port frequency response:

150–7 kHz

Audio—speaker phone• Full Duplex speakerphone, compliant

with IEEE 1329 Type 1• Acoustic echo cancellation• Speaker frequency response:

200–7 kHz• Speaker volume, maximum at 1/2 meter

peak volume: 81 dB• Mic frequency response: 150–7 kHz• Mic pickup: 8 ft (2.5 m)

CODEC support• Microsoft RTAudio• G.722.1• G.711 (narrowband, A-law and μ-law)


Power over Ethernet Class 2• Optional AC power kit

User Interface• Display, 3.5”, QVGA TFT 24-bit color




option (software)• TTY compatible headset port• Compatible with commercially-available

TTY adapter equipment• TTY compatible handset port

Buttons/keys• 12-button dial pad, 0 - 9, *, #• Volume up & volume down• 2-way navigation: up, down, select,

home, previous• 2 soft keys + menu• Hookswitch for handset• Mute/unmute• Speaker phone• Headset

Indicators, LED• Ringing/in call/hold• Speaker• Mute• Headset• Voice mail• Presence indicator

Connectivity• Ethernet switch 2-port gigabit

ethernet switch• 10/100/1000 base-T with RJ45

connector ports• IEEE 802.3af gigabit ethernet

10/100/1000 Base-T• USB device port, Type B female• USB Host port, Type A female (disabled,

for future use)• Headset port, RJ9• Handset port, RJ9

Included accessories• Ethernet cable, 7 ft (2 m)• USB cable, A–B (for “Better Together”), with

B-type connector, 7 ft (2m)• 3-Position stand for tilt adjustment

Accessories available separately• AC Power Kit, 5-pack, with 24V PSU and

2 m line cord with local plug• Wall Mount Kit: bracket with ~100 mm

Ethernet patch cord

Physical• Weight

- phone with handset: 993 g - packaged, with all included

accessories: 1.88 kg• Dimensions (L x W x H)

- Phone: 191 x 241 x 191 mm - Packaged: 249 x 305 x 119 mm


Operating conditions• Temperature: 32–104° F (0–+40° C)• Relative humidity: 0–90%

(non-condensing)

Storage temperature• -40–185° F (-40–85° C)


- UL60950-1 (USA/Canada) - IEC/EN60950-1 (EU) - GOST(Russia) - KCC(Korea)







• Microsoft® Lync Server 2013• Microsoft Lync Server 2010



About Polycom


7041_0613





- Contacts - Photos - Message waiting indicator - Standard Enterprise IP-PBX

features, CAC, - Survivability, E911 (US only), call

park, etc. - Teleworker support - Conference leader experience

• Enhanced mode - Individual Voice Mail listings - Calendar - Join Conference - “Better Together” - Microsoft Lync integration call logs

Part number• 2200-15987-025

Warranty• 12 Months

Polycom® CX600 ships with• CX600 IP phone base• 3 position stand• Handset• 6 ft. handset curly cord• Captive USB cable• Quickstart Guide• Warranty Card


www.polycom.com

www.polycom.asia

www.polycom.co.uk

DATA SHEET

Polycom® VVX® 500A performance business media phone that delivers best-in-class desktop productivity and unified communications for busy professionals

The Polycom® VVX® 500 performance business media phone unifies superior voice capabilities and applications into a simple-to-use, yet high performance unified communications (UC) solution. It is the ideal, all-in-one knowledge worker productivity tool, built to integrate seamlessly into a wide range of UC environments.

Simplicity and ease of useThe Polycom VVX 500 phone is built for today’s busy managers and knowledge workers who need a powerful, expandable office phone that keeps up with their multitasking and schedule-juggling. Building on the behavior common to mobile phones, the multi-touch, gesture-based user interface of the Polycom VVX 500 phone makes navigation intuitive and easy.

Maximize productivityDesigned for a broad range of environments from small and medium businesses to large enterprises, the Polycom VVX 500 performance business media phone improves productivity, by complimenting the workplace applications on the user’s computer. Users benefit from such capabilities as viewing their Outlook calendar on the phone and receiving meeting reminders while still having access to their corporate directory—all while waiting for their PCs to boot. Users can also extend their PC desktop to include the Polycom VVX 500 phone’s screen, helping to enable simplified interactions and dialing using their PC’s mouse and keyboard. Training and multipoint communication applications are complemented by the Polycom VVX 500 video playback capability for streaming content.

Best-in-class deployment and administrationThe Polycom VVX 500 phone is easy to deploy and simple to manage. Its enterprise-grade, web- based, intuitive configuration method gives administrators the ability to easily set up and maintain a large number of phones throughout the entire enterprise. The built-in, broad interoperability capabilities allow IT departments to leverage previous IT infrastructure investments and achieve easy integration with third-party UC and productivity applications.

Highly customizable and expandableThe Polycom VVX 500 phone provides personalized information at a glance, through built-in Web applications and even a digital photo frame. Polycom’s “My Info Portal” serves up stocks, news, sports, weather, and other streamed content directly to the phone screen. The Polycom VVX 500 phone is ready for future expansion modules and accessories for applications such as video conferencing and even wireless networking.

Market-leading open standards interoperabilityDesigned for enhanced interoperability, leveraging and complementing the other existing IT investments of any enterprise, the Polycom VVX 500 phone delivers HD voice, a superior UC experience bundled with business applications. With the broadest call server interoperability in the industry, the Polycom VVX 500 business media phone is a flexible foundation for any organization’s unified communications strategy.

Benefits• Improves knowledge-

worker productivity

• Reduces training time through superior calling features in a sleek design and simple-to-use phone

• Cuts telephony administration and maintenance costs

• Leverages previous IT infrastructure investments

• Easy to deploy, administer, upgrade, and maintain

• Delivers easy integration with third- party UC and productivity applications

DATA SHEET Polycom VVX 500 Specifications

Product specificationsUser interface features• Gesture-based, multitouch-capable,

capacitive touchscreen• 3.5-in TFT LCD display at QVGA (320x240

pixel) resolution, 4:3 aspect ratio• Screensaver and digital picture

frame mode• On-screen virtual keyboard• Voicemail and videomail support1

• Dual USB ports (2.0 compliant) for media and storage applications

• WebKit-based browser• Adjustable base height• Unicode UTF-8 character support.


Audio features• Polycom® HD Voice™ technology delivers

life-like voice quality for each audio path-handset, the hands-free speakerphone, and the optional headset


• Frequency response: 100 Hz–20 kHz for handset, optional headset and hands-free speakerphone modes

• Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C


• Voice activity detection• Comfort noise generation• DTMF tone generation (RFC 2833

and in-band)• Low-delay audio packet transmission• Adaptive jitter buffers• Packet loss concealment

Headset and handset compatibility• Dedicated RJ-9 headset port• Hearing aid compatibility ITU-T P.370

and TIA• 504A standards• Compliant with ADA Section 508



TTY Adapter equipment• Support compatible USB Headsets


• 12 lines (registrations)• Up to 24 simultaneous calls• Shared call/bridged line appearance• Flexible line appearance (one or

more line keys can be assigned for each line extension)

• Distinctive incoming call treatment/ call waiting

• Call timer and call waiting• Call transfer, hold, divert (forward), pickup• Called, calling, connected


Open application platform• WebKit enabled full browser that supports

HTML5, CSS, SSL security, and JavaScript• Supports Polycom Apps SDK and API

for third- party business and personal applications

• Bundled with Polycom Productivity Suite: - Corporate Directory Access using LDAP - Local Voice Call Recording on USB

flash drive - Visual Conference Management

Network and provisioning• SIP Protocol Support• SDP• IETF SIP (RFC 3261 and companion RFCs)• Two-port Gigabit Ethernet switch

- 10/100/1000Base-TX across LAN and PC ports

- Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment

- Conforms to IEEE802.3-2002 (Clause 28) for Link

• Partner Auto-Negotiation• Manual or dynamic host

configuration protocol• (DHCP) network setup• Time and date synchronization

using SNTP• FTP/TFTP/HTTP/HTTPS server-based

central provisioning for mass deployments• Provisioning and call server

redundancy supported1

• QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP

• VLAN—CDP, DHCP VLAN discovery, LLDP- MED for VLAN discovery - Network Address Translation (NAT)—

support for static configuration and “Keep-Alive” SIP signaling

• RTCP and RTP support• Event logging• Syslog• Local configurable digit map/dial plan• Hardware diagnostics• Status and statistics reporting• IPv4• TCP• UDP• DNS-SRV

Security• 802.1X Authentication and EAPOL• Media encryption via SRTP• Transport Layer Security (TLS)3

• Encrypted configuration files3

• Digest authentication• Password login• Support for URL syntax with password for

boot server address3

• HTTPS secure provisioning3

• Support for signed software executables3

Power• Built-in auto sensing IEEE 802.3 at

Power over• Ethernet (Class 4)• Energy-saving smart motion detector

enables the screen to go into power-save mode when no one is in the office.

• External Universal AC Adaptor (optional, 48V 380mA DC)

Approvals• FCC Part 15 (CFR 47) Class B• ICES-003 Class B• EN55022 Class B• CISPR22 Class B• VCCI Class B• EN55024• EN61000-3-2; EN61000-3-3• NZ Telepermit• Korea KC• UAE TRA• Russia GOST-R• Brazil ANATEL• Australia A&C Tick• South Africa ICASA • China CCC3

• South Africa ICASA• Saudi Arabia CITC

5889_0413


About PolycomPolycom is the global leader in open standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment.





Safety• UL 60950-1• CE Mark• CAN/CSA-C22.2 No. 60950-1-03• EN 60950-1• IEC 60950-1• AS/NZS 60950-1

Operating conditions• Temperature: (+32 to 104°F (0 to 40°C)• Relative humidity: 5% to 95%,

noncondensing

Storage temperature• -40 to +160°F (-40 to +70°C)

Polycom® VVX® 500 comes with• Polycom VVX 500 console• Handset with handset cord• Network (LAN) cable• Quick Start Guide


Part numbers• 2200-44500-025—WW PoE


Unit box dimensions/weight• 12 x 9 x5 in• 3.1 lbs (1.4 kg)

Master carton quantity• Five (5)







www.polycom.com

www.polycom.asia

www.polycom.co.uk

Polycom® SoundStructure® C-Series Models Truly immersive audio experience for voice and video conferencing

Polycom® SoundStructure® installed audio solutions deliver high definition clarity to voice and video conferences for improved productivity and faster decision making.

Advanced design and custom configuration capabilities allow you to quickly and efficiently deliver world-class audio quality to a variety of room environments. Seamless integration with Polycom video and voice conferencing solutions creates life-like experiences, with Polycom immersive and room telepresence solutions, Polycom® HDX® microphones, and Polycom Ceiling Microphone Arrays delivering unmatched video and voice collaboration quality. Controlling SoundStructure is easier than ever with Polycom Touch Control, an intuitive touchscreen controller that allows you to dial calls and precisely adjust audio levels in the room.

SoundStructure C-Series installed audio solutions set a new standard in performance for immersive conferencing. Full-stereo acoustic echo cancellation, with 22kHz bandwidth and powerful feedback elimination, allows meeting participants to focus on the conversation without distraction. Comprehensive input, output and submix processing provides configuration flexibility and integrates all core audio processing into a single solution, eliminating the need and costs of additional equipment. Optional modular telephony interface cards expand functionality and provide investment protection.

The innovative Polycom OBAM™ matrix architecture in SoundStructure enables up to eight SoundStructure units to appear as one system for unparalleled scale and flexibility. Advanced signal grouping, channel labeling and submixing let you leverage existing designs and configurations for future installations, saving time and money, while exclusive SoundStructure Studio software simplifies configuration and enables advanced system designs for existing and evolving needs.

About PolycomPolycom is the global leader in standards-based unified communications (UC) solutions for telepresence, video, and voice powered by the Polycom® RealPresence® Platform. The RealPresence Platform interoperates with the broadest range of business, mobile, and social applications and devices. More than 400,000 organizations trust Polycom solutions to collaborate and meet face-to-face from any location for more productive and effective engagement with colleagues, partners, customers, specialists, and prospects. Polycom, together with its broad partner ecosystem, provides customers with the best TCO, scalability, and security for video collaboration, whether on-premises, hosted, or cloud-delivered. Visit www.polycom.com or connect with Polycom on Twitter, Facebook, and LinkedIn.

DATA SHEET

Benefits

• Breakthroughaudioconferencing

performance – Life-like voice

conferencing with no compromises.

The most powerful and flexible

installed audio solution available.

• Easyinstallationandconfiguration,

evenforverylargeorcomplex

systems– Innovations such as

SoundStructure Studio configuration

software and OBAM™ make it easier

than ever to deliver crisp, clear,

life-like sound.

• SeamlessintegrationwithPolycom

HDX®solutions – Delivers the true

Polycom UltimateHD™ experience

for natural, life-like voice and video

conferencing that raises productivity

to a whole new level.

Features and Benefits• UnrivaledStereoAcousticEchoCancellation(AEC)–

The only product with both monaural and stereo echo cancellation from 20Hz to 22 kHz – AEC with no compromises for more immersive meetings

• Breakthroughfeedbackelimination – Enables more flexible microphone, talker, loudspeaker placements and speech reinforcement delivering audio where you want it

• PolycomOBAM™matrixarchitecture – Connect multiple units together to create larger systems without the limitations of traditional bussing

• Allconferencingfeaturesavailableonallinputs – Eliminate the worries of running out of microphone inputs, since every feature is available on all inputs

• Gainsharingautomaticmicrophonemixer – Improved automixer experience ensures smoother transitions and robust performance in a variety of operating environments

• Provideexpandedfunctionalityandinvestmentprotection – Use modular single or dual-line PSTN, or VoIP telephony cards

• FullydigitalPolycomHDXintegration – Add powerful, configurable audio to your HD video solution

• PolycomTouchControl– Provides a simple-to-use interface for volume control, muting, and dialing of SoundStructure.

• UseHDXdigitalmicarrays – Compatible with both HDX digital mic arrays and traditional analog microphones (each HDX digital microphone requires the processing of three analog inputs)

• Pushtotalkmicrophonesandotherapplications– Gain flexible support with logic inputs (contact closures) and outputs

• Powerfuleventsprogramming– Customize system behavior with the Polycom Touch Control, HDX telepresence solutions, HDX IR remotes, and more

• Passwordprotection– Prevents unauthorized users from accessing, controlling or making changes to the system


Polycom SoundStructure C-Series Models Specifications

805_0612

© 2012 POLYCOM, INC. ALL RIGHTS RESERVED. POLYCOM®, THE NAMES AND MARKS ASSOCIATED WITH POLYCOM’S PRODUCTS ARE TRADEMARKS AND/OR SERVICE MARKS OF POLYCOM, INC. AND ARE REGISTERED AND/OR

COMMON LAW MARKS IN THE UNITED STATES AND VARIOUS OTHER COUNTRIES. ALL OTHER TRADEMARKS ARE PROPERTY OF THEIR RESPECTIVE OWNERS. NO PORTION HEREOF MAY BE REPRODUCED OR TRANSMITTED IN

ANY FORM OR BY ANY MEANS, FOR ANY PURPOSE OTHER THAN THE RECIPIENT’S PERSONAL USE, WITHOUT THE EXPRESS WRITTEN PERMISSION OF POLYCOM.

SoundStructure StudioSoundStructure Studio is Polycom’s next-generation installed audio design and configuration software. Using SoundStructure Studio makes it possible to get your installed audio solutions up and running faster than you ever thought possible. It also makes it easier than ever to add and remove input and output signals through a single matrix view on one screen, and to provide default signal routings and gains based on the type of input or output signal.

The matrix page (above) shows the signal routing from inputs to outputs for all audio channels in the system. Groups of multiple signals can be collapsed and configured as a single channel or expanded and configured individually.

SoundStructure Studio channels page (left) allows for easy access to the settings for all the inputs and outputs for the entire system.

DATA SHEET

Polycom® CX100 Speaker phone Optimized for Microsoft® Lync®

High-quality, hands-free calls from your computer

Polycom® CX100 speaker phone gives you the ultimate hands-free calling experience from your Microsoft® Lync®-enabled computer. Polycom CX100 speaker phone enables crystal-clear, natural conversations without echoes or feedback. Enjoy the freedom of not wearing your headset for hands-free calls, or plug into the built-in stereo headphone port for private conversations.

Polycom CX100 speaker phone delivers remarkable wideband audio quality that enables seamless voice and video communications with no compromises. Two high-quality microphones provide excellent range for small group conversations.

Polycom CX100 speaker phone connects and powers through an integrated USB cable for easy installation and use—no extra cables to carry or batteries to charge. Its small size and carrying case make it easy to take with you. Plus, the high-fidelity speaker doubles as a great portable solution for CD-quality music and presentation audio.

The integrated button controls allow you to pick up or hang up calls, adjust speaker volume up and down, and mute the Polycom CX100’s microphones during a call without using your mouse. LED indicators on the Polycom CX100 speaker phone display various call states like incoming call, call muted, active call, and voicemail waiting for user.

Don’t settle for imitators: Only the Polycom CX100 speaker phone delivers a hands-free, computer calling experience that features:

• Remarkable voice quality

• Two high-quality microphones

• Integration with echo cancellation and other audio capabilities

• Integrated button controls for a seamless user experience


*Audio performance will vary by PC specification.

Benefits• Hands-free freedom—Untie

yourself from your headset for clear one-on-one calls or group conversations

• Crystal clear conversations—High fidelity speaker delivers premium quality audio for the best possible voice and video calls. Hardware supports up to 22kHz for CD—quality music or presentation audio

• Get heard—Two high-quality stereo microphones ensure others on your call will hear every word clearly, whether you are in an office, hotel or conference room

• Easy to use—Convenient buttons enable you to launch applications, pick up and hang up calls, and control volume and mute

• Private conversations—Built-in stereo headphone port allows you to plug in headphones for private conversations or unplug to go hands-free

• Ultimate portability—The integrated USB cable stores inside the unit for portability and convenience




About Polycom


7038_0613




Product specificationsSize (L x W x H)• 5.25 x 3.24 x 0.85 in

(13.33 x 8.23 x 2.16 cm)

Weight• 5.4 ounces (151 grams)• System Interface• USB 1.1

Keypad• Call Pick-up/hang-up key• Application launch key• Volume up/down keys• Mute key• LED light-ring for indication of call status

Loudspeaker• Frequency response: 300 Hz to 19 kHz• Volume: Adjustable to 84 dBa (peak)

volume at 0.5 meter

Microphones• 2 x cardioid microphones 200 Hz to

20 kHz

Auxiliary audio output• 3.5 mm headphone jack for privacy• Desktop PC speakers can be plugged in

for audio pass-through• Frequency response: 200 Hz to 22 kHz• Automatic gain control• Dynamic noise reduction• Gated microphones with

intelligent switching

Minimum system requirements• Internet connection• PC with 1 GHz processor

• 256 MB RAM• 30 MB Hard disk space available

for installation• Windows® XP, Windows 7• Compatible with select applications—

visit www.polycom.com for more information

• One available USB connection

Recommended room conditions• Reverberation time: <0.5 seconds• Noise level: <48 dBa• Approximate room size:12 x 12 ft

(3.7 x 3.7 m)

Environmental requirements• Operating temperature: 40–104° F

(5–40° C)• Relative humidity: 20%–85%

(non-condensing)• Storage temperature: -22–131° F

(-30–55° C)

Regulatory compliance• Approvals gained (Assessed to Class B

EMC requirements) - FCC Part 15 - ICES-003 - CE - VCCI - GOST-R - C-Tick - CCC - CB/NRTL safety - MIC - EN55024 - EN61000-3-2 - EN61000-3-3

Optimized for Microsoft® Lync® • Microsoft® Lync® Server 2013• Microsoft® Lync® Server 2010• Microsoft® Communications Server

2007 R2


Polycom® CX100® speaker phone ships with• Polycom CX100 speaker phone• Integrated USB cable• User guide• Neoprene carry case

Supported applications• Polycom CX100 speaker phone

integrates with Microsoft Office Communicator 2007 and above

Plug and play simplicity for Microsoft® Lync®


www.polycom.com

www.polycom.asia

www.polycom.co.uk

www.polycom.com

DATA SHEET

Polycom® VVX® 600A premium business media phone delivering best-in-class desktop productivity for busy corporate executives and managers

The Polycom® VVX® 600 phone is a premium business media phone designed to enhance collaboration and personal productivity.

Simplicity and ease of useThe Polycom VVX 600 phone is built for executives and managers who need a powerful, yet intuitive, expandable office phone that helps them stay connected to lead your organization. Founded on the behavior common to smartphones and tablets, the intuitive gesture-based, multi-touch user interface of the Polycom VVX 600 phone makes navigation easy and requires minimal training. With its combined ergonomic design, Polycom® HD Voice™ quality and a large, high resolution color, multi-touch screen, the Polycom VVX 600 business media phone is ideal.

Maximize productivityGive your executives and managers the best unified communications (UC) experience and the industry’s highest quality business media phone. Designed for a broad range of environments from small and medium businesses to large enterprises, the Polycom VVX 600 improves personal productivity by complementing the workplace applications on their computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and Instant Messaging/presence status right on their phone display, even while waiting for their PC to boot. They can also extend their PC’s desktop to include the Polycom VVX 600 phone’s screen for mouse/keyboard navigation and interaction.

Best-in-class deployment and administrationThe Polycom VVX 600 phone is easy to deploy and simple to manage through the Web-based, intuitive configuration tool. Its enterprise-grade Zero Touch Provisioning and server based configuration on large scale deployments as well as our redirection services, gives your administrators the ability to easily provision and maintain a large number of phones throughout the entire enterprise. The built-in, broad interoperability capabilities allow IT departments to leverage previous IT infrastructure investments and achieve easy integration with third-party UC and productivity applications.

Highly customizable and expandableThe Polycom VVX 600 phone provides personalized information at a glance, through built-in web applications and a digital photo frame. Polycom VVX 600 users access streaming content using the included video playback feature. The Polycom VVX 600 phone comes ready for future expansion modules and applications such as video conferencing with the Polycom VVX Camera. The optional Polycom VVX Camera installs in seconds and enables the Polycom VVX 600 to connect into video conferences directly from the user’s desk, without requiring a costly, dedicated video conference room.

Benefits• Improve productivity for

executives and managers through larger, color multi-touch display and more line appearances


• Turn your Polycom® VVX® Business Media Phone into a video conference ready desktop video conferencing solution with an optional Polycom® VVX® Camera

• Improve work space mobility through Bluetooth headset integration

• Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and web based configuration tool makes the Polycom VVX 600 simple to deploy, easy to administer, upgrade, and maintain

• Leverage previous IT infrastructure investments—deploy Polycom VVX 600 business media phones on your existing network without needing to upgrade your call control platform

• Easily integrate with third-party with UC and productivity applications for broad, standards-based, open APIs


Product specificationsUser interface features• Gesture based, multi-touch capable

capacitive touchscreen

• 4.3in LCD (480x272 pixel) resolution

• 16:9 aspect ratio

• Screen saver and digital picture frame mode

• On-screen virtual keyboard

• Voicemail and videomail support2

• Dual USB ports (2.0 compliant) for media and storage applications

• Integrated Bluetooth 2.1 EDR

• Adjustable base height

• Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio features• Polycom® HD Voice™ 1

• Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression—Type 1 compliant (IEEE 1329 full duplex)

• Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C, iLBC


• Voice activity detection

• Comfort noise generation

• DTMF tone generation (RFC 2833 and in-band)

• Low-delay audio packet transmission

• Adaptive jitter buffers

• Packet loss concealment

Headset and handset compatibility• Bluetooth headset pairing (HFP/HSP)

• Dedicated RJ-9 headset port

• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards

• Compliant with ADA Section 508 Subpart B

• 1194.23 (all)

• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids

• Compatible with commercially-available TTY adapter equipment

USB headsets are supported. (See Support site for list of compatible headsets.)

Call Handling Features2

• 16 lines (registrations)

• Shared call/bridged line appearance

• Busy Lamp Field (BLF)

• Flexible line appearance (one or more line keys can be assigned for each line extension)


• Call timer and call waiting

• Call transfer, hold, divert (forward), pickup

• Called, calling, connected party information

• Local three-way audio conferencing

• One-touch speed dial, redial

• Remote missed call notification

• Do not disturb function

• Electronic hook switch capable

• Local configurable digit map/dial plan

Open application platform• WebKit enabled full browser that supports

HTML5, CSS, SSL security, and JavaScript


• Bundled with Polycom UC Software:

- Corporate Directory Access using LDAP

- Local Voice Call Recording on USB flash drive

- Visual Conference Management

Network and provisioning• SIP Protocol Support

• SDP

• IETF SIP (RFC 3261 and companion RFCs)

• Two-port Gigabit Ethernet switch

- 10/100/1000Base-TX across LAN and PC ports

- Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment

- Conforms to IEEE802.3-2002 (Clause 28) for link Partner auto-negotiation

• Manual or dynamic host configuration protocol (DHCP) network setup

• Time and date synchronization using SNTP

• FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments

• Support for Polycom Zero Touch Provisioning (ZTP)


• QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP

• VLAN – CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery

• Network Address Translation (NAT)—support for static configuration and “Keep-Alive” SIP signaling

• RTCP and RTP support

• Event logging

• Syslog

• Hardware diagnostics

• Status and statistics reporting

• IPv4

• TCP

• UDP

• DNS-SRV

Security• 802.1X Authentication and EAPOL

• Media encryption via SRTP

• Transport Layer Security (TLS)

• Encrypted configuration files

• Digest authentication

• Password login

• Support for URL syntax with password for boot server address

• HTTPS secure provisioning

• Support for signed software executables

Power• Built-in auto sensing IEEE 802.3at

Power over Ethernet (Class 4). Backwards compatibility with IEEE 802.3af

Approvals• Argentina CNC

• South Africa ICASA

• Saudi Arabia CITC

• India TEC

• Japan MIC/VCCI Class B

• Malaysia SIRIM

• Israel MOC

• Singapore IDA

• Taiwan NCC3

• Mexico NOM-121

• FCC Part 15 (CFR 47) Class B

• ICES-003 Class B

• EN55022 Class B

• CISPR22 Class B

• VCCI Class B

• EN55024

• EN61000-3-2; EN61000-3-3

• NZ Telepermit

• Korea KC

• UAE TRA

• Russia GOST-R

11658-0414






About Polycom


• Brazil ANATEL3

• Australia A&C Tick

• ROHS compliant

• China CCC3

Safety• UL 60950-1

• CE Mark

• CAN/CSA-C22.2 No. 60950-1-03

• EN 60950-1

• IEC 60950-1

• AS/NZS 60950-1

Operating conditions• Temperature: 0 to 40°C (+32 to 104°F)

• Relative Humidity: 5% to 95%, noncondensing

Storage temperature• -40 to +70° C (-40 to +160° F)

Polycom® VVX® 600 comes with• Polycom VVX 600 console

• Handset with handset cord

• Network (LAN) cable

• Quick Start Guide

• External Universal AC Adaptor (optional, 48V 380mA DC)

Size (W x H x D)• 8.5 x 6 x 7 in (21 x 15 x 18 cm)

Part numbers• 2200-44600-025—WW PoE


Unit box dimensions/weight• 14 x 10 x 5 in

• 3.1 lbs (1.4 kg)

Master carton quantity• Five (5)



1. To enjoy all the benefits of Polycom® HD Voice™ when using the phone in the headset mode, you must use a wideband headset.




www.polycom.com

www.polycom.asia

www.polycom.co.uk

DATA SHEET

Polycom® VVX® 400 Series of Business Media PhonesA color mid-range business media phone for today’s office workers and call attendants delivering crystal clear communications

The Polycom® VVX® 400 is an expandable color business media phone that delivers crystal clear communications enhanced collaboration and personal productivity.

Simplicity and ease of useThe VVX 400 phone brings high-quality, cost effective solution to front line staff handling moderate volume of calls through advanced UC telephony features. The intuitive color user interface of the VVX 400 makes navigation easy and requires minimal training.

Unsurpassed voice quality and clarityThe VVX 400 delivers breakthrough Polycom® HD Voice™ quality for life-like conversations, while minimizing fatigue making calls more efficient and productive.

Maximize productivityGive your front line staff the best experience with this high quality twelve line color business media phone. The VVX 400 improves personal productivity by complementing the workplace applications on the computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and Instant Messaging/presence status right on their phone display, even while waiting for their PC to boot. They can also extend their PC’s desktop to include the VVX 400 phone’s screen for mouse/keyboard navigation and interaction.

Best-in-class deployment and administrationThe VVX 400 phone is easy to deploy and simple to manage. Using an enterprise-grade, web-based, configuration method allows administrators to easily provision and maintain even a small number of phones throughout the entire organization.

Customizable and expandableThe VVX 400 phone provides personalized information at a glance, through built-in web applications and custom backgrounds. The VVX 400 phone also comes ready for future expansion modules as your users’ need and business grows.

Market-leading open standards interoperabilityDesigned for enhanced interoperability, the VVX 400 leverages and complements the other existing IT investments in your business. With the broadest call server interoperability in the industry, the Polycom VVX 400 mid-range business media phone can become the flexible and future-proof foundation for any organization’s unified communications strategy.

Benefits• Improve productivity for office staff

and knowledge worker’s via an intuitive larger, color display and easy to use line appearances


• Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and web based configuration tool makes the VVX 400 simple to deploy, easy to administer, upgrade, and maintain

• Leverage previous IT infrastructure investments—deploy VVX 400 business media phones on your existing network without needing to upgrade your call control platform

• Easily integrate with third-party UC and productivity applications for broad, standards-based, open APIs


Polycom VVX 400 specifications

User interface features• Backlit 3.5” color LCD

(320 x 240) resolution• Voicemail support2 • WebKit-based Browser• Adjustable base height• Unicode UTF-8 character support.


Audio features• Polycom HD Voice technology delivers

life-like voice quality for each audio path-handset, the hands-free speakerphone, and the optional headset1


• Frequency response – 150 Hz – 7 kHz for handset, optional headset and hands-free speakerphone modes

• Codecs: G.711 (A-law and μ-law), G.729AB, G.722.1, iLBC


• Voice activity detection• Comfort noise generation• DTMF tone generation (RFC 2833 and

in-band)• Low-delay audio packet transmission• Adaptive jitter buffers• Packet loss concealment

Headset and handset compatibility• Dedicated RJ-9 headset port• Hearing aid compatibility to ITU-T P.370

and TIA 504A standards• Compliant with ADA Section 508





• 12 lines (programmable line keys)• Shared call/bridged line appearance• Busy Lamp Field (BLF)• Flexible line appearance (one or more

line keys can be assigned for each line extension)


• Call timer and call waiting• Call transfer, hold, divert (forward), pickup• Called, calling, connected


Open application platform• WebKit enabled full browser that

supports HTML5, CSS, SSL security, and JavaScript


• Bundled with Polycom UC Software: - Corporate Directory Access

using LDAP - Visual Conference Management

Network and provisioning• SIP Protocol Support• SDP• IETF SIP (RFC 3261 and companion RFCs)• Two-port Gigabit Ethernet switch

- 10/100Base-TX across LAN and PC Ports

- 1000Base-TX available on VVX410 - Conforms to IEEE802.3-2005 (Clause

40) for Physical Media Attachment - Conforms to IEEE802.3-2002 (Clause

28) for Link Partner Auto-Negotiation• Manual or dynamic host configuration

protocol (DHCP) network setup• Time and date synchronization

using SNTP• FTP/TFTP/HTTP/HTTPS server-

based central provisioning for mass deployments


• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP

• VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery

• Network Address Translation (NAT)– support for static configuration and “Keep-Alive” SIP signaling

• RTCP and RTP support• Event logging• Syslog• Hardware diagnostics• Status and statistics reporting

• IPv4• TCP• UDP• DNS-SRV

Security• 802.1X Authentication and EAPOL • Media encryption via SRTP• Transport Layer Security (TLS)• Encrypted configuration files• Digest authentication• Password login• Support for URL syntax with password for

boot server address• HTTPS secure provisioning• Support for signed software executables

Power• Built-in auto sensing IEEE 802.3 af Power

over Ethernet (Class 2)• Energy-saving after hours mode• External Universal AC Adapter (optional),

48VDC; 12W

Approvals• FCC Part 15 (CFR 47) Class B• ICES-003 Class B• EN55022 Class B• CISPR22 Class B• VCCI Class B• EN55024• EN61000-3-2; EN61000-3-3• NZ Telepermit• Korea KC3

• UAE TRA• Russia GOST-R3

• Brazil ANATEL3

• Australia A & C Tick• ROHS compliant

Safety• UL 60950-1• CE Mark• CAN/CSA C22.2 No 60950-1• EN 60950-1• IEC 60950-1• AS/NZS 60950-1• ICASA (add)• CITC (add)




Polycom Asia Pacific Pte Ltd +65 6389 9200www.polycom.com.sg


About PolycomPolycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience and unmatched investment protection.

Operating conditions• Temperature: 0 to 40°C (+32 to 104°F)• Relative Humidity: 5% to 95%,

noncondensing

Storage temperature• -40 to +70°C (-40 to +160°F)

Polycom VVX 400 comes with:• VVX 400 console• Handset with handset cord• Network (LAN) Cable - CAT-5E• Quick Start Guide

- A ferrite clamp is included in the box - Open Source OFFER is included in

the box


Part numbers• 2200-46157-025 – VVX 400 WW PoE• 2200-46162-025 – VVX 410 WW PoE

Weight• 2.0 lbs (0.9 kg)

Unit box dimensions• 12 x 8.25 x 4.25 in• 3.1 lbs (1.4 kg)








www.polycom.com

www.polycom.asia

www.polycom.co.uk

DATA SHEET

Polycom® CX3000 IP Conference Phone Optimized for use with Microsoft® Lync®

The Polycom® CX3000 IP conference phone delivers exceptional conference call performance in Microsoft® Lync® environments. It features Polycom® HD Voice™ technology for crystal-clear calls and robust interoperability with Lync for an enhanced user experience and easy setup and configuration.

CX3000 IP conference phone features embedded Microsoft Lync software, delivering a familiar user interface for conference call participants. The large high-resolution color display and easy navigation buttons enable familiar dialing controls, calendar and contact directory access, and presence indication. The conference phone also features a USB port for “Better Together” features when connected to a PC running Microsoft Lync software. For IT administrators, seamless integration with Microsoft Lync and built-in Power over Ethernet (PoE) make installation simple and seamless.

Utilizing Polycom HD Voice technology, Polycom CX3000 IP conference phone boosts productivity and reduces listener fatigue by turning ordinary conference calls into clear interactive conversations. The combination of Microsoft RTAudio technology with Polycom acoustic technology captures both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there.

The acoustics and audio performance in Polycom CX3000 IP conference phone demonstrate why Polycom has been the global market leader in conference phones for nearly 20 years. From full-duplex technology that eliminates distracting drop-outs to the latest echo cancellation advancements, only Polycom can deliver a conference phone experience with no compromises. Conference calls are made more productive and efficient by three sensitive microphones with 360° coverage that allow users to speak in a normal voice and be heard clearly from up to 12 feet away. The phone also features technology that resists interference from mobile phones and other wireless devices, delivering clear communications without distractions.


Benefits• Unparalleled clarity—Polycom®

HD Voice™ technology makes your conference calls sound amazingly clear and life-like

• More productive conference calls—Patented Polycom® Acoustic Clarity™ technology delivers the best conference phone experience with no compromises

• Ensure everyone is heard loud and clear—Enjoy a 12-foot microphone pick-up range, with optional expansion microphones also available

• Seamless user experience—Benefit from the same familiar Lync Server experience as Polycom CX desk phones



Product specificationsAudio—general• Polycom® HD Voice™ (Polycom® Acoustic

Clarity™ technology, mechanical design and wideband codec support)



RTP payload• Low-delay audio packet transmission• Adaptive jitter buffers• Packet loss concealment• Background noise suppression• Cellular phone immunity• Automatic gain control• Dynamic noise reduction• Acoustic echo cancellation

Audio—speaker/mic• Speaker frequency response, 200–7 kHz• Speaker volume, maximum at 1/2 meter

peak volume: 85 dB• Full-duplex speakerphone, compliant

with IEEE 1329 Type 1• Acoustic echo cancellation• Mic frequency response: 150–7 kHz• Mic pickup: 12 ft (3.5 m)

CODEC support• Microsoft RTAudio• G.722.1• G.711 (narrowband, A-law and μ-law)


Power over Ethernet Class 3• Optional AC power kit

User interface• Display, 3.5”, QVGA TFT 24-bit color




option (software)• Compatible with commercially-available


Buttons/keys• 12-button dialpad, 0–9, *, #• Volume up & volume down• 2-way navigation: up, down, select,

home, previous

• 2 soft keys + menu• On/off hook• Mute/unmute button

Indicators, LED• Ringing/in call/mute/hold indicator (x 3)• Presence Indicator

Connectivity• Single ethernet 10/100 Base-T with RJ45

connector port• IEEE 802.3af class single PoE ethernet

10/100 Base-T• USB device port, Type B female• 2 x extension Mic ports

Included accessories• Ethernet cable, 25 ft (7.5 m)• USB Cable, A–B (for “Better Together”),

securable to device, 2 m

Accessories available separately• AC Power Kit with 48V PSU, PoE Power

Injector Cable and 2m line cord with local plug

• Extension mics, pair, with 10 ft (3 m) cables

Physical• Weight

- Console: 724 g - Packaged, with all included

accessories: 1.852 kg• Dimensions (L x W x H)

- Phone: 365 x 324 x 67 mm - Packaged: 341 x 452 x 92 mm


Operating conditions• Temperature: +32–104° F (0–+40° C) • Relative humidity: +10–90%

(non-condensing)

Storage temperature• -40–+185° F ( -40–+85° C)


- UL60950-1 (USA / Canada) - IEC/EN60950-1 (EU) - GOST(Russia) - KCC(Korea)







• Microsoft® Lync® Server 2013• Microsoft® Lync® Server 2010


- Contacts - Photos - Message waiting indicator - Standard Enterprise IP-PBX features,

CAC, Survivability, E911 (US only), call park, etc.

- Teleworker support - Conference leader experience

• Enhanced mode - Individual voice mail listings - Calendar - Join conference - “Better Together” - Lync integration call logs

Part number• 2200-15810-025

Warranty • 12 months

Polycom® CX3000 ships with• Conference phone console• 25ft Ethernet cable• Captive USB cable• Quickstart Guide• Warranty Card

DATA SHEET


Polycom CX3000

About Polycom


7044_0613





1.800.POLYCOM

www.polycom.com

www.polycom.asia

www.polycom.co.uk

DATA SHEET

Polycom® VVX® Color Expansion Module Turn your Polycom VVX business media phone into a high-performance color attendant console

The Polycom VVX Color Expansion Module is an optimal solution for telephone attendants, receptionists, administrative staff, team managers, and other “power users” who manage teams, workflows, or multiple simultaneous telephone calls on a daily basis.

The Polycom VVX Color Expansion Module extends the functionality of Polycom VVX business media phones and provides multifunctional line keys that can be set up as line registrations, call appearances, speed dials, direct station select, busy lamp field or even Lync® favorties. The VVX Color Expansion Module seamlessly matches the look and feel of your VVX business media phone.

VVX business media phones can be fully equipped with up to three VVX Expansion Modules. With VVX Expansion Modules, users can reduce the number of lost customer calls, shorten transaction times, and increase the accuracy of call routing by promptly accepting, accurately screening, efficiently dispatching and effortlessly monitoring calls.

The VVX Color Expansion Module is a true plug-and-play device that requires no separate set-up as power and signaling are provided by the host VVX business media phone.

The VVX Color Expansion Module provides an easy transition from traditional PBX features and functionality into the world of Voice over IP with its intuitive user interface, presence indication and pleasing call visualization experience similar to that on VVX business media phones.

Like all Polycom VoIP products, the VVX Color Expansion Module is standards-based and fully interoperable with Polycom partners’ IP telephony server solutions.3 With the greatest breadth and depth of integrated video, voice, and Web solutions, only Polycom delivers the ultimate communications experience.

Benefits• Increase productivity—The

VVX Color Expansion Module provides advanced call handling capabilities with a vibrant visual experience that simplifies monitoring contacts and management of a high volume of concurrent calls

• Ease of use—Large, high resolution LCD, 28 illuminated bi-color programmable line keys, and user-friendly call visualization provide an intuitive user interface

• Ease of Installation and Setup—Virtually no installation or setup is required, as signaling and powering are provided by the host phone

• Leverage previous IT infrastructure investment—Get the most out of your Polycom VVX business media phones by equipping them with Expansion Modules, turning them into fully-enhanced personal desktop solutions

DATA SHEET Polycom VVX Color Expansion Module


About Polycom


9890-1113




VVX Color Expansion Module specifications Display• 4.3 in LCD (480x272 pixel resolution)• Color graphical user interface

Feature keys• 28 multifunctional line keys configurable

as line registration, call appearance, speed dial, DSS, or BLF

• Dual-color (red or green) illuminated LEDs for line status information

• 3 page keys for additional line appearances (up to 84 in total)

Compatible VVX phone models1

• Polycom® VVX® 300/310• Polycom® VVX® 400/410• Polycom® VVX® 500• Polycom® VVX® 600

Communication with host phone and/or other modules• 2 auxiliary ports (RJ-11)

Expandability• Up to three VVX Expansion Modules can

be attached to any VVX phone2

Feature support• Additional line registrations (up to 34 total)• Shared call appearance, bridged line

appearance (Key system emulation)• Call transfer• Busy lamp field• Speed dial• Fully programmable line appearances• Multilingual user interface (driven from

host phone) encompassing Chinese,

Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish

• Microsoft® Lync® Presence

Power• Provided by Polycom VVX host phone• Host phone powering options: IEEE

802.3(af/at) PoE or using a compatible external AC adapter

• Powering starts automatically upon auxiliary port connection

• No additional power source is required2

Approvals• CE Mark • VCCI• C-Tick

Safety• UL 60950-1 • CAN/CSA-C22.2 No. 60950-1• EN 60950-1 • IEC 60950-1 • AS/NZS 60950-1

Operating conditions• Temperature: 0—40° C (+32—104° F)• Relative Humidity: 5% to 95%,

noncondensing

Storage temperature• -40—70° C (-40—160° F)

VVX Color Expansion Module ships with• VVX Color Expansion Module console• VVX Color Expansion Module desk stand• Attachment bracket with hand screws (2)• Auxiliary cable

• Quick start guide

Dimensions• 5 in x 5 in x 6.5 in

(12.5 cm x 12.5 cm x 16 cm) (W x H x D)

Weight• Physical: 1 lb (0.5 kg)

Unit box dimensions/weight • 11 in x 6 in x 3.5 in

(27.9 cm x 15.2 cm x 8.9 cm)

Unit box weight• 1.54 lb (0.7 kg)




Part number/UPC code• 2200-46350-025 / 610807781950

Available accessories• Wallmount

1. Requires UC Software 4.1.6 on host phone, if running UCS 4.1.x, or UCS 5.1.0 (available post-FCS) if running UCS 5.x

2. Depends on power available to phone which varies by deployment. For support of up to three Expansion Modules on VVX 500/600, PoE+ or external AC adapter is required

3. Contact your IP PBX/Softswitch vendor or service provider for a list of supported features.


www.polycom.com

www.polycom.asia

www.polycom.co.uk

Voice Selection Guide for SkypeforBusiness Lync 04242015docs.media.bitpipe.com/io_12x/io_125337/item_1188299/voice... · Total Economic Impact Of Polycom Voice Solutions For Microsoft

Documents