© 2013 Opus Research, Inc. Voice Biometrics Conference – San Francisco 1 Voice Biometrics Conference San Francisco “The Big Picture Keeps Getting Bigger” By Dan Miller Senior Analyst & Founder Opus Research
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© 2013 Opus Research, Inc.
Voice Biometrics Conference – San Francisco
1 Voice Biometrics Conference
San Francisco
“The Big Picture Keeps Getting Bigger”
By Dan Miller Senior Analyst & Founder
Opus Research
© 2013 Opus Research, Inc.
Sign of Maturity
2 Voice Biometrics Conference
San Francisco
Moving up Gartner’s “Slope of Enlightenment” “Hype Cycle for Emerging Technologies” (2012)
© 2013 Opus Research, Inc.
Rising Awareness
3 Voice Biometrics Conference
San Francisco
n Highly regarded Ø Preferred over PINs Ø Called “strong and
convenient” Ø Users ready for change
n Lightly used Ø Only 11% have used it Ø Poised to grow with
mobile apps
© 2013 Opus Research, Inc.
Enrollee Census & Forecast 1,000s
4 Voice Biometrics Conference
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n Accelerants Ø Proving it can scale Ø FinServ and Telcom Ø eGovernment
(soon)
n Multipliers Ø Passive enrollments Ø Black lists Ø Embedded
© 2013 Opus Research, Inc.
Revenues will follow
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n Licenses Ø Per server Ø Per protected user Ø Per device
n Activity-based Ø Per auth Ø Minutes of use
n Professional Services
© 2013 Opus Research, Inc.
Themes of VBC-San Francisco
n Solutions to real problems Ø Password replacement Ø Fraud detection and loss prevention Ø Mobile security and personalization
n Applying relevant business rules Ø Risk aware Ø “Passive” and in back office
n Concentrating on customer experience Ø Customer care Ø Enterprise mobile strategies Ø Connected home, auto
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© 2013 Opus Research, Inc.
How you can participate
n Don’t be shy Ø Ask questions Ø Take advantage of networking Ø Share your experiences
n Build the vision Ø Multi-factor authentication Ø Simple, secure interactions and
transactions Ø Passive fraud prevention
7 Voice Biometrics Conference
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© 2013 Opus Research, Inc.
Thanks
8 Voice Biometrics Conference
San Francisco
Dan Miller [email protected]
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