Click to edit Master /tle style0 Voice-Based Agribusiness Solutions
Jun 24, 2015
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Voice-Based Agribusiness Solutions
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A g r i C o n n e c t
Introduction
DID YOU KNOW That you could reduce the cost of farmer outreach
and increase the productivity of your field staff through a mobility solution?
As the leader in mobile solutions for agribusinesses, Uniphore can help you:
Send personal, automated communication to farmers
Collect real-time information from field-based employees
AgriConnect uses voice and data technology to help agribusinesses reduce costs and expand productivity by automating the collection and dispersal of information across their supply chain.
About This Service
> Inbound: One single interface for raising queries/ complaints and placing orders
> Outbound: Farmers receive outbound voice calls with information customized to their profile, such as
geography and crop cycle
Direct communica-on with Farmers: > Easy and real-time update of field activities using mobile app (field activities updates, farmer registration, etc)
> Image capture of activities and crops
> GPS based farmer and land mapping
Direct communica-on with Agents:
> Web-based platform collecting all field-based inputs, including farmer and field agent inputs
> Customized reports on field agent productivity, farmer outputs, and other metrics
Backend
Benefits of AgriConnect
> Increased automation of information delivery increases the farmer to agent ratio, making agents more efficient and bringing down human resources costs
> Automated outbound calls to farmers with relevant information reduces the cost of information dispersal and collection
> Realtime data collection and transmission for field agents through their mobile applications reduces the amount of travel back to HQ, bringing down costs
Cost Savings:
> Using voice-based communications expands outreach, overriding language and literacy constraints
> Personalized services with relevant information increase farmer satisfaction and loyalty
> By offering a unique and critical services to farmers, increase competitiveness of your company
Enhanced Outreach:
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A u t o m a t e d F a r m e r C o m m u n i c a t o n
Enabling Technology: Speech Recognition
Speech Recogni-on is the ability of a program to understand and carry out spoken commands:
> Background noise cancellation, semantic interpretation, and grammar specification
> Enables natural, human-like conversations and satisfying interactions.
Uniphore's Speech Recognition technology understands and responds to the particular characteristics and nuances of 14 languages and over 100 Indian dialects.
Capabilities
Farmers record a question, an expert is notified through SMS and records a reply, and the sophisticated response is played back to the farmer
Send personalized voice and SMS alerts to farmers with weather conditions, market prices, input options, etc.
Personalized Farmer Communication
Alerts and Reminders
Query Handling
VoiceNet: Hi Vijay! The weather tomorrow in Kovilpathu is sunny and 42 degrees. What else would you like to know? Vijay: The price of 1 kg of bananas in the Kovilpathu market. VoiceNet: In Kovilpathu, the price of 1 kg of bananas is 35 rupees.
VoiceNet: Hi Vijay! Please record your query. Vijay: My paddy is stunting and exper iencing reduced til ler ing. Its becoming yellow. VoiceNet: Thank you. You will receive an agent’s assistance within 24 hours.
Farmers use speech to navigate a robust information database with important facts about crops, diseases, prices, etc.
Send voice-based surveys to farmers to capture data about important crop information and satisfaction levels
Mobile Surveys
Information Portal
VoiceNet: Hi Vijay! Please tell me what information you’re looking for? Vijay: Government scheme for dairy farmers. VoiceNet: The Government of TN offers a buffalo calves development program to dairy farmers with low milk production in alem, Namakal, Karur, and Tirunelvelli.
VoiceNet: Hi Vijay! Can you please tell me, on a scale of 1 to 5, how much you like the organic fertilizer you bought last month? Vijay: I would give it a 5. It’s much better than the inorganic fertilizer from before. VoiceNet: Thank you for your inputs. We value your opinion.
Capabilities
Establish a personalized, cost-‐effec/ve channel to market your product to customers and
develop engagement programs over
the voice channel
Collect information from farmers over the voice channel, and send personalized tips and
updates through automated outreach
Uses Cases
Value Offering
Contract Farming Agri Extension Services
Input Providers Improve quality of crop production through farmer education, and
enhance the timely provision of input
services
F i e l d f o r c e A u t o m a t i o n
Enabling Technology: mForce
> Pioneer in Indian Language Speech Recognition and Voice Biometrics solutions on a Cloud (with 2 Patent-pending innovations)
> Uniquely positioned to cater to the untapped opportunity to serve 900 million mobile subscribers, 70% of whom don’t speak English or use data applications.
> India’s leading and only provider of commercially used Voice Biometrics platform used for Banking and Payment Transactions.
> 5 years old with over 25 paying customers including large enterprise customers and a Fortune 500 entity; 1.5 millions end user
> In 2012, Uniphore was the winner of - Gartner’s Cool Vendor Award – 2013 - Deloitte India’s Technology Fast 50 (17th Fastest growing Tech Company in India) - 2012 - Frost & Sullivan’s Entrepreneurial Company of the Year - 2012 - Red Herring’s short-list for its Top 100 Asia Award - 2012
Data Capture
Feature-rich software integrates multilingual speech with standard mobile data (GPRS or 3G) technology to deliver:
> Easy data capture through inexpensive feature phones – completely eliminating paper-based work-flow
> Immediate data exchange between field agents & back-end business managers, making decision making easy & rapid
> Powerful web interface for continuous field agent monitoring, easy dissemination of new forms, and rapid data collation & analysis
> Seamless integration into existing IT infrastructure, such as CRM & ERP systems
> Cloud-based deployment – availing a as a pay-as-you-grow service
Realtime Information Transfer
FIELD AGENT with any GPRS-enabled mobile: collects data through mForce
FIELD AGENT with any low-cost, non-GPRS mobile phone: collects data through VoiceNet
> Text or speech-based form filling > Across any smartphone platform > Offline mode of data collection > Multimedia inputs: Photos, Text, Audio
mForce VoiceNet > Mul/lingual support in 14 Indian
languages. > Both inbound and outbound calls > Speech biometrics > Voice recording and transcribing
Agribusiness IT Systems
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A b o u t U n i p h o r e
Speech-enabled Enterprise Mobility Solutions
> Pioneer in Indian Language Speech Recognition and Voice Biometrics solutions on a Cloud (with 2 Patent-pending innovations)
> Uniquely positioned to cater to the untapped opportunity to serve over 900 million mobile subscribers, 70% of whom don’t speak English or use smartphone application.
> India’s leading and only provider of commercially used Voice Biometrics platform used for Banking and Payment Transactions.
> 6 years old with over 50 paying customers;1.5 millions end users through out enterprise customers
> In 2012, Uniphore’s accolades so far include: - Gartner’s Cool Vendor Award – 2013 - Deloitte India’s Technology Fast 50 (17th Fastest growing Tech Company in India) - 2012 - Frost & Sullivan’s Entrepreneurial Company of the Year - 2012 - Red Herring’s short-list for its Top 100 Asia Award - 2012
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T h a n k Yo u !
For more information, contact us at [email protected]