Vodafone Business Broadband and Phone The future is exciting. Ready? Built with business in mind Price Plan Guide Effective from 26th July 2019
Vodafone Business Broadband and Phone
The future is exciting
Ready
Built with business in mind
Price Plan Guide Effective from 26th July 2019
2
Contents
Vodafone Business Broadband and Phone Price Plan Guide Page 03
Charges ndash Business Phone Page 04-05
Charges ndash Business Broadband Page 06
Charges ndash Business Broadband and Phone Packages Page 07-09
Charges ndash Business Broadband and Phone Service Maintenance Page 10
Charges ndash Early Termination Fee and Administrative and Late Payment Page 11
Vodafone Business Phone Page 12-13
Vodafone Business Broadband Services Page 14
Direct Dialled Call Charges Page 15
Access and Service Charges to 08 09 and 118 Numbers Page 16
Essentials Tariff
Access and Service Charges to 08 09 and 118 Numbers Page 17-18
Call Charges to Other UK Numbers Page 19
International Calls Page 20-24
Calls to Satellite Numbers Page 25
Premium Tariff
Access and Service Charges to 08 09 and 118 Numbers Page 26-27
Call Charges to Other UK Numbers Page 28
International Calls Page 29-33
Calls to Satellite Numbers Page 34
Operator Connected Calls Page 34
CONTENTS
3VODAFONE BUSINESS BROADBAND AND PHONE PRICE PLAN GUIDE
Notes and Charges Disclaimer
Charges exclude VAT which shall be charged at the standard rate
The Vodafone Business Broadband and Phones Services are subject to our Agreement with you appended to the Service Confirmation Booklet which can also be found at vodafonecoukbusinessbroadband
This Vodafone Business Broadband and Phone Price Plan Guide includes a complete listof all premium rate and international call costs and Charges
Whilst we do everything we can to make sure that all our prices and Charges are accuratelyreflected across all our documentation and other materials including this Price Plan Guideoccasionally inconsistencies may occur In the event of conflict our Website shall take precedence
Glossary
In this Price Plan Guide we use certain capitalised terms which have specific meanings Please refer to the Glossary at back of the Service Confirmation Booklet which explains what these meanings are
lsquoService Confirmation Bookletrsquo is the document titled lsquoVodafone Business Broadband Service Confirmation Bookletrsquo that can be found at vodafonecoukbusinessbroadband
Early Termination Feersquo and lsquoStandard List Pricersquo are defined in the Glossary which forms part of the Service Guide These include rates for the Essentials and Premium Packages
Other capitalised terms used in this Price Plan Guide refer to Service features of the same name which are more particularly described in the User Guides also set out at vodafonecoukbusinessbroadband
Vodafone Business Broadband and Phone Price Plan Guide
4
Vodafone Business Phone
Vodafone Business Phone Premium
Length of Agreement (months)
24 12 24
ONE-OFF CHARGES
New line Connection1 pound5000
Take Over Existing Line NA
MONTHLY CHARGES
Line Rental pound1400 pound1899 pound1799
INCLUSIVE FEATURES
Support Levels 2 Standard Support Support Plus
Calling Features
Last Calling Number (1471)
Remove Last Calling Number (1475)
Present Withheld Number (1470)
Number Conceal (141)
Voicemail (1571) (available on request)
Caller Display
Call PlanPence per minute rates (see the Essentials Tariff towards
the back of this guide)
500 free anytime minutes per month to UK landlines
(see the Premium Tariff towards the back of this guide)
Directory Entry
1 Connection Fee A connection fee applies on new line installations2 Support Levels are detailed in your Service Confirmation Booklet which can be found
at vodafonecoukbusinessbroadband
Charges ndash Business Phone
CHARGES ndash BUSINESS PHONE
5
Vodafone Business Phone
Vodafone Business Phone Premium
Length of Agreement (months)
24 12 24
OPTIONAL ADD-ONS (monthly charge)
CALL PACKAGES
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667
CALLING FEATURES (individually charged) 1
Subscription features (charged monthly unless stated)
Smart Divert2 pound450
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle3 pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling4 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
OPTIONAL SUPPORT LEVELS (monthly charge)
Support Plus pound300
Premier Support pound500
SERVICE AND SUPPORT
UK Support5
1 Calling Feature descriptions and how to use them are detailed in the Vodafone Business Phone User Guide which can be found on our website at vodafonecoukbusinessbroadband
2 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using theservice remotely) which are charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecouk businessbroadband Call minutes will be deducted from the appropriate bundle where applicable
3 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges forthe diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
4 3-Way Calling Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the lineWhen you hang up the other two callers will be disconnected
5 UK Support opening times 0800 ndash 2100 365 days a year
CHARGES ndash BUSINESS PHONE
Charges ndash Business Phone
6CHARGES ndash BUSINESS BROADBAND
Vodafone Business Broadband Superfast 1
Vodafone Business Broadband Superfast 2
Length of Agreement (months)
24
Router Fee
ONE-OFF CHARGES
NA 1
MONTHLY CHARGES
Broadband Rental pound1867 pound2383
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps
Data Limits 2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Single Static IP (available on request)
Vodafone Broadband Router 3
Content Control 4
Support Levels 5 Support Plus
OPTIONAL SUPPORT LEVELS (monthly charge)
Support Plus
Premier Support pound500
SUPPORT SERVICE
UK Support 6
1 Router fee might change subject to current offer2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at
vodafonecoukbusinessbroadband3 Postage and Packaging Standard List Price (currently free of charge but subject to change)4 Content Control default is off5 Support Level descriptions are detailed in your Service Confirmation Booklet and also detailed on our website
at vodafonecoukbusinessbroadband6 UK Support opening times 0800 ndash 2100 365 days a year
Charges ndash Business Broadband
7CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
PACKAGES
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
New Line Connection1
Router Fee3 (new customers)
Router Fee3 (existing customers)
ONE-OFF CHARGES
pound5000
MONTHLY CHARGES NEW CUSTOMER 4
Broadband monthly fee (including line rental) pound1917 pound2417 pound3482 pound3982
MONTHLY CHARGES EXISTING CUSTOMER
Broadband Monthly Fee (including line rental) pound1750 pound2250 pound3066 pound3565
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps 35Mbps 65Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps Up to 10Mbps Up to 19Mbps
Usage Limits2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Static IP (available on request)
Content Control5
Support Level6 Standard Support Support Plus
Inclusive Calling Features7
Last Calling Number (1471)Present Withheld Number (1470)
Number Conceal (141)Remove Last Calling Number (1475)
Voicemail (1571) (available on request)
Call Plan Pence per minute rates (see the Essentials Tariff towards the back of this guide)
Unlimited anytime minutes per month to UK mobiles
and landlines (see the Premium Tariff towards the back of this guide)
Directory Entry
Mobile Wi-Fi Device8 pound1500 one off fee
See page 9 footnotes
Free Smart Router Free Smart Router
Free Smart RouterFree Smart Router
8CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
OPTIONAL ADD-ONS (monthly charge)CALL PACKAGES and STATIC IP
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667 Included
Multiple Static IP pound750
CALLING FEATURES (individually charged) 9
Subscription features (charged monthly unless stated)
Smart Divert9 pound450 Included
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle10 (anonymous caller rejection call divert11 and call waiting)
pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling12 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
SERVICE AND OPTIONAL SUPPORT LEVEL (monthly charge)
UK Support13
Support Plus pound300Premier Support14 pound500
Charges ndash Business Broadband and Phone Packages
See page 9 footnotes
9CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
1 Connection Fee A connection fee applies on new line installations2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at vodafonecoukbusinessbroadband 3 Router fee might change subject to current offer4 This is a standard pricing and is subject to change depending on the current offer5 Content Control off by default6 Support Level descriptions are detailed in your Service Guide and also detailed on our website at vodafonecoukbusinessbroadband 7 Calling Features descriptions are detailed in the Vodafone Business Phone User Guide which can be found on our website at
vodafonecoukbusinessbroadband8 4GB of UK data is included per month for the first 24 months Terms apply see vodafonecoukbusinessbroadband for details9 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using the service remotely) which are
charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecoukbusinessbroadband
10 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
11 Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons12 Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the line When you hang up the other two callers will be
disconnected13 UK Support opening times 0800 ndash 2100 365 days a year14 Premier Support 8-hour repair (247 Monday-Sunday)
10CHARGES ndash BUSINESS BROADBAND AND PHONE SERVICE MAINTENANCE
DescriptionEx VAT Price
Missed Engineer Appointment Charge pound9167
Amend Order (prior to install) pound1250
Late Cancellation of Order ndash After Midday 2 Business Days Before Your Activation Date pound5000
Connection Charge ndash New Line Provision pound5000
Fault With Customer Premises ndash First Hour Charge pound9583
Fault With Customer Premises ndash Hourly Charge pound4333
Customer Requested Service Visit ndash Phone Socket Relocation pound10833
Customer Requested Service Visit ndash Additional Phone Socket Relocation pound5417
Replacement Vodafone Broadband Router pound10833
Failure To Return Vodafone Broadband Router (for cancelled orders) pound10833
Vodafone Broadband Router Returned in a Damaged State (other than fair wear and tear) pound4583
Sure Signal Discount Removal (for cancelled orders) pound3333
Special Fault Investigation pound12500
bull AndOr + Special Fault Investigation ndash Internal Wiring Issue pound2917
bull AndOr + Special Fault Investigation ndash Internal Equipment Issue pound1833
Transfer of Account Ownership pound1667
Phone Number Change pound2083
Vodafone Broadband Router Postage and Packaging NA
Charges ndash Business Broadband and Phone Service Maintenance
11CHARGES ndash EARLY TERMINATION FEE AND ADMINISTRATIVE AND LATE PAYMENT
Early Termination Fee (ETF)
Description MonthsNew
customerExisting
customer
Price PlanOne-off
cease fee Monthly ETF Monthly ETF
Vodafone Business Phone 24 pound1500 pound667 pound667
Vodafone Business Phone Premium 12 pound1500 pound949 pound949
Vodafone Business Phone Premium 24 pound1500 pound928 pound928
Vodafone Business Broadband 38 24 pound1500 pound1158 pound1158
Vodafone Business Broadband 76 24 pound1500 pound1497 pound1497
Vodafone Business Broadband Essentials Superfast 1 18 pound1500 pound981 pound846
Vodafone Business Broadband Essentials Superfast 2 18 pound1500 pound1342 pound1207
Vodafone Business Broadband Premium Superfast 1 24 pound1500 pound3144 pound2485
Vodafone Business Broadband Premium Superfast 2 24 pound1500 pound3628 pound3176
An Early Termination Fee may apply to you if any of the Services are terminated during your Minimum Term (while still in contract with us) depending on the circumstances of termination Your Early Termination Fee will be calculated based on the price plan you agreed to with us and how many days you have left in your Minimum Term at the time the Agreement is terminated In addition a one-off cease fee of pound1500 may be charged to reflect the reasonable cost to us for processing the early termination of your Agreement For example if you are on Vodafone Business Phone Premium 12-months (as set out above) and terminate your Agreement with us with 31 days remaining in your Minimum Term your Early Termination Fee would be pound1500 + pound949 = pound2449 (ex VAT)
Administrative and Late Payment Charges
Description Charge
Itemised Paper Bill Charge pound154 per month
Non-Direct Debit Payment Administration Fee pound353 per month
Bill Copy pound154 (charge for each copy)
Late Payment pound417 (for each late payment)
Charges ndash Early Termination Fee and Administrative and Late Payment
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
2
Contents
Vodafone Business Broadband and Phone Price Plan Guide Page 03
Charges ndash Business Phone Page 04-05
Charges ndash Business Broadband Page 06
Charges ndash Business Broadband and Phone Packages Page 07-09
Charges ndash Business Broadband and Phone Service Maintenance Page 10
Charges ndash Early Termination Fee and Administrative and Late Payment Page 11
Vodafone Business Phone Page 12-13
Vodafone Business Broadband Services Page 14
Direct Dialled Call Charges Page 15
Access and Service Charges to 08 09 and 118 Numbers Page 16
Essentials Tariff
Access and Service Charges to 08 09 and 118 Numbers Page 17-18
Call Charges to Other UK Numbers Page 19
International Calls Page 20-24
Calls to Satellite Numbers Page 25
Premium Tariff
Access and Service Charges to 08 09 and 118 Numbers Page 26-27
Call Charges to Other UK Numbers Page 28
International Calls Page 29-33
Calls to Satellite Numbers Page 34
Operator Connected Calls Page 34
CONTENTS
3VODAFONE BUSINESS BROADBAND AND PHONE PRICE PLAN GUIDE
Notes and Charges Disclaimer
Charges exclude VAT which shall be charged at the standard rate
The Vodafone Business Broadband and Phones Services are subject to our Agreement with you appended to the Service Confirmation Booklet which can also be found at vodafonecoukbusinessbroadband
This Vodafone Business Broadband and Phone Price Plan Guide includes a complete listof all premium rate and international call costs and Charges
Whilst we do everything we can to make sure that all our prices and Charges are accuratelyreflected across all our documentation and other materials including this Price Plan Guideoccasionally inconsistencies may occur In the event of conflict our Website shall take precedence
Glossary
In this Price Plan Guide we use certain capitalised terms which have specific meanings Please refer to the Glossary at back of the Service Confirmation Booklet which explains what these meanings are
lsquoService Confirmation Bookletrsquo is the document titled lsquoVodafone Business Broadband Service Confirmation Bookletrsquo that can be found at vodafonecoukbusinessbroadband
Early Termination Feersquo and lsquoStandard List Pricersquo are defined in the Glossary which forms part of the Service Guide These include rates for the Essentials and Premium Packages
Other capitalised terms used in this Price Plan Guide refer to Service features of the same name which are more particularly described in the User Guides also set out at vodafonecoukbusinessbroadband
Vodafone Business Broadband and Phone Price Plan Guide
4
Vodafone Business Phone
Vodafone Business Phone Premium
Length of Agreement (months)
24 12 24
ONE-OFF CHARGES
New line Connection1 pound5000
Take Over Existing Line NA
MONTHLY CHARGES
Line Rental pound1400 pound1899 pound1799
INCLUSIVE FEATURES
Support Levels 2 Standard Support Support Plus
Calling Features
Last Calling Number (1471)
Remove Last Calling Number (1475)
Present Withheld Number (1470)
Number Conceal (141)
Voicemail (1571) (available on request)
Caller Display
Call PlanPence per minute rates (see the Essentials Tariff towards
the back of this guide)
500 free anytime minutes per month to UK landlines
(see the Premium Tariff towards the back of this guide)
Directory Entry
1 Connection Fee A connection fee applies on new line installations2 Support Levels are detailed in your Service Confirmation Booklet which can be found
at vodafonecoukbusinessbroadband
Charges ndash Business Phone
CHARGES ndash BUSINESS PHONE
5
Vodafone Business Phone
Vodafone Business Phone Premium
Length of Agreement (months)
24 12 24
OPTIONAL ADD-ONS (monthly charge)
CALL PACKAGES
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667
CALLING FEATURES (individually charged) 1
Subscription features (charged monthly unless stated)
Smart Divert2 pound450
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle3 pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling4 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
OPTIONAL SUPPORT LEVELS (monthly charge)
Support Plus pound300
Premier Support pound500
SERVICE AND SUPPORT
UK Support5
1 Calling Feature descriptions and how to use them are detailed in the Vodafone Business Phone User Guide which can be found on our website at vodafonecoukbusinessbroadband
2 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using theservice remotely) which are charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecouk businessbroadband Call minutes will be deducted from the appropriate bundle where applicable
3 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges forthe diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
4 3-Way Calling Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the lineWhen you hang up the other two callers will be disconnected
5 UK Support opening times 0800 ndash 2100 365 days a year
CHARGES ndash BUSINESS PHONE
Charges ndash Business Phone
6CHARGES ndash BUSINESS BROADBAND
Vodafone Business Broadband Superfast 1
Vodafone Business Broadband Superfast 2
Length of Agreement (months)
24
Router Fee
ONE-OFF CHARGES
NA 1
MONTHLY CHARGES
Broadband Rental pound1867 pound2383
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps
Data Limits 2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Single Static IP (available on request)
Vodafone Broadband Router 3
Content Control 4
Support Levels 5 Support Plus
OPTIONAL SUPPORT LEVELS (monthly charge)
Support Plus
Premier Support pound500
SUPPORT SERVICE
UK Support 6
1 Router fee might change subject to current offer2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at
vodafonecoukbusinessbroadband3 Postage and Packaging Standard List Price (currently free of charge but subject to change)4 Content Control default is off5 Support Level descriptions are detailed in your Service Confirmation Booklet and also detailed on our website
at vodafonecoukbusinessbroadband6 UK Support opening times 0800 ndash 2100 365 days a year
Charges ndash Business Broadband
7CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
PACKAGES
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
New Line Connection1
Router Fee3 (new customers)
Router Fee3 (existing customers)
ONE-OFF CHARGES
pound5000
MONTHLY CHARGES NEW CUSTOMER 4
Broadband monthly fee (including line rental) pound1917 pound2417 pound3482 pound3982
MONTHLY CHARGES EXISTING CUSTOMER
Broadband Monthly Fee (including line rental) pound1750 pound2250 pound3066 pound3565
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps 35Mbps 65Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps Up to 10Mbps Up to 19Mbps
Usage Limits2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Static IP (available on request)
Content Control5
Support Level6 Standard Support Support Plus
Inclusive Calling Features7
Last Calling Number (1471)Present Withheld Number (1470)
Number Conceal (141)Remove Last Calling Number (1475)
Voicemail (1571) (available on request)
Call Plan Pence per minute rates (see the Essentials Tariff towards the back of this guide)
Unlimited anytime minutes per month to UK mobiles
and landlines (see the Premium Tariff towards the back of this guide)
Directory Entry
Mobile Wi-Fi Device8 pound1500 one off fee
See page 9 footnotes
Free Smart Router Free Smart Router
Free Smart RouterFree Smart Router
8CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
OPTIONAL ADD-ONS (monthly charge)CALL PACKAGES and STATIC IP
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667 Included
Multiple Static IP pound750
CALLING FEATURES (individually charged) 9
Subscription features (charged monthly unless stated)
Smart Divert9 pound450 Included
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle10 (anonymous caller rejection call divert11 and call waiting)
pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling12 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
SERVICE AND OPTIONAL SUPPORT LEVEL (monthly charge)
UK Support13
Support Plus pound300Premier Support14 pound500
Charges ndash Business Broadband and Phone Packages
See page 9 footnotes
9CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
1 Connection Fee A connection fee applies on new line installations2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at vodafonecoukbusinessbroadband 3 Router fee might change subject to current offer4 This is a standard pricing and is subject to change depending on the current offer5 Content Control off by default6 Support Level descriptions are detailed in your Service Guide and also detailed on our website at vodafonecoukbusinessbroadband 7 Calling Features descriptions are detailed in the Vodafone Business Phone User Guide which can be found on our website at
vodafonecoukbusinessbroadband8 4GB of UK data is included per month for the first 24 months Terms apply see vodafonecoukbusinessbroadband for details9 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using the service remotely) which are
charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecoukbusinessbroadband
10 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
11 Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons12 Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the line When you hang up the other two callers will be
disconnected13 UK Support opening times 0800 ndash 2100 365 days a year14 Premier Support 8-hour repair (247 Monday-Sunday)
10CHARGES ndash BUSINESS BROADBAND AND PHONE SERVICE MAINTENANCE
DescriptionEx VAT Price
Missed Engineer Appointment Charge pound9167
Amend Order (prior to install) pound1250
Late Cancellation of Order ndash After Midday 2 Business Days Before Your Activation Date pound5000
Connection Charge ndash New Line Provision pound5000
Fault With Customer Premises ndash First Hour Charge pound9583
Fault With Customer Premises ndash Hourly Charge pound4333
Customer Requested Service Visit ndash Phone Socket Relocation pound10833
Customer Requested Service Visit ndash Additional Phone Socket Relocation pound5417
Replacement Vodafone Broadband Router pound10833
Failure To Return Vodafone Broadband Router (for cancelled orders) pound10833
Vodafone Broadband Router Returned in a Damaged State (other than fair wear and tear) pound4583
Sure Signal Discount Removal (for cancelled orders) pound3333
Special Fault Investigation pound12500
bull AndOr + Special Fault Investigation ndash Internal Wiring Issue pound2917
bull AndOr + Special Fault Investigation ndash Internal Equipment Issue pound1833
Transfer of Account Ownership pound1667
Phone Number Change pound2083
Vodafone Broadband Router Postage and Packaging NA
Charges ndash Business Broadband and Phone Service Maintenance
11CHARGES ndash EARLY TERMINATION FEE AND ADMINISTRATIVE AND LATE PAYMENT
Early Termination Fee (ETF)
Description MonthsNew
customerExisting
customer
Price PlanOne-off
cease fee Monthly ETF Monthly ETF
Vodafone Business Phone 24 pound1500 pound667 pound667
Vodafone Business Phone Premium 12 pound1500 pound949 pound949
Vodafone Business Phone Premium 24 pound1500 pound928 pound928
Vodafone Business Broadband 38 24 pound1500 pound1158 pound1158
Vodafone Business Broadband 76 24 pound1500 pound1497 pound1497
Vodafone Business Broadband Essentials Superfast 1 18 pound1500 pound981 pound846
Vodafone Business Broadband Essentials Superfast 2 18 pound1500 pound1342 pound1207
Vodafone Business Broadband Premium Superfast 1 24 pound1500 pound3144 pound2485
Vodafone Business Broadband Premium Superfast 2 24 pound1500 pound3628 pound3176
An Early Termination Fee may apply to you if any of the Services are terminated during your Minimum Term (while still in contract with us) depending on the circumstances of termination Your Early Termination Fee will be calculated based on the price plan you agreed to with us and how many days you have left in your Minimum Term at the time the Agreement is terminated In addition a one-off cease fee of pound1500 may be charged to reflect the reasonable cost to us for processing the early termination of your Agreement For example if you are on Vodafone Business Phone Premium 12-months (as set out above) and terminate your Agreement with us with 31 days remaining in your Minimum Term your Early Termination Fee would be pound1500 + pound949 = pound2449 (ex VAT)
Administrative and Late Payment Charges
Description Charge
Itemised Paper Bill Charge pound154 per month
Non-Direct Debit Payment Administration Fee pound353 per month
Bill Copy pound154 (charge for each copy)
Late Payment pound417 (for each late payment)
Charges ndash Early Termination Fee and Administrative and Late Payment
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
3VODAFONE BUSINESS BROADBAND AND PHONE PRICE PLAN GUIDE
Notes and Charges Disclaimer
Charges exclude VAT which shall be charged at the standard rate
The Vodafone Business Broadband and Phones Services are subject to our Agreement with you appended to the Service Confirmation Booklet which can also be found at vodafonecoukbusinessbroadband
This Vodafone Business Broadband and Phone Price Plan Guide includes a complete listof all premium rate and international call costs and Charges
Whilst we do everything we can to make sure that all our prices and Charges are accuratelyreflected across all our documentation and other materials including this Price Plan Guideoccasionally inconsistencies may occur In the event of conflict our Website shall take precedence
Glossary
In this Price Plan Guide we use certain capitalised terms which have specific meanings Please refer to the Glossary at back of the Service Confirmation Booklet which explains what these meanings are
lsquoService Confirmation Bookletrsquo is the document titled lsquoVodafone Business Broadband Service Confirmation Bookletrsquo that can be found at vodafonecoukbusinessbroadband
Early Termination Feersquo and lsquoStandard List Pricersquo are defined in the Glossary which forms part of the Service Guide These include rates for the Essentials and Premium Packages
Other capitalised terms used in this Price Plan Guide refer to Service features of the same name which are more particularly described in the User Guides also set out at vodafonecoukbusinessbroadband
Vodafone Business Broadband and Phone Price Plan Guide
4
Vodafone Business Phone
Vodafone Business Phone Premium
Length of Agreement (months)
24 12 24
ONE-OFF CHARGES
New line Connection1 pound5000
Take Over Existing Line NA
MONTHLY CHARGES
Line Rental pound1400 pound1899 pound1799
INCLUSIVE FEATURES
Support Levels 2 Standard Support Support Plus
Calling Features
Last Calling Number (1471)
Remove Last Calling Number (1475)
Present Withheld Number (1470)
Number Conceal (141)
Voicemail (1571) (available on request)
Caller Display
Call PlanPence per minute rates (see the Essentials Tariff towards
the back of this guide)
500 free anytime minutes per month to UK landlines
(see the Premium Tariff towards the back of this guide)
Directory Entry
1 Connection Fee A connection fee applies on new line installations2 Support Levels are detailed in your Service Confirmation Booklet which can be found
at vodafonecoukbusinessbroadband
Charges ndash Business Phone
CHARGES ndash BUSINESS PHONE
5
Vodafone Business Phone
Vodafone Business Phone Premium
Length of Agreement (months)
24 12 24
OPTIONAL ADD-ONS (monthly charge)
CALL PACKAGES
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667
CALLING FEATURES (individually charged) 1
Subscription features (charged monthly unless stated)
Smart Divert2 pound450
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle3 pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling4 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
OPTIONAL SUPPORT LEVELS (monthly charge)
Support Plus pound300
Premier Support pound500
SERVICE AND SUPPORT
UK Support5
1 Calling Feature descriptions and how to use them are detailed in the Vodafone Business Phone User Guide which can be found on our website at vodafonecoukbusinessbroadband
2 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using theservice remotely) which are charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecouk businessbroadband Call minutes will be deducted from the appropriate bundle where applicable
3 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges forthe diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
4 3-Way Calling Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the lineWhen you hang up the other two callers will be disconnected
5 UK Support opening times 0800 ndash 2100 365 days a year
CHARGES ndash BUSINESS PHONE
Charges ndash Business Phone
6CHARGES ndash BUSINESS BROADBAND
Vodafone Business Broadband Superfast 1
Vodafone Business Broadband Superfast 2
Length of Agreement (months)
24
Router Fee
ONE-OFF CHARGES
NA 1
MONTHLY CHARGES
Broadband Rental pound1867 pound2383
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps
Data Limits 2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Single Static IP (available on request)
Vodafone Broadband Router 3
Content Control 4
Support Levels 5 Support Plus
OPTIONAL SUPPORT LEVELS (monthly charge)
Support Plus
Premier Support pound500
SUPPORT SERVICE
UK Support 6
1 Router fee might change subject to current offer2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at
vodafonecoukbusinessbroadband3 Postage and Packaging Standard List Price (currently free of charge but subject to change)4 Content Control default is off5 Support Level descriptions are detailed in your Service Confirmation Booklet and also detailed on our website
at vodafonecoukbusinessbroadband6 UK Support opening times 0800 ndash 2100 365 days a year
Charges ndash Business Broadband
7CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
PACKAGES
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
New Line Connection1
Router Fee3 (new customers)
Router Fee3 (existing customers)
ONE-OFF CHARGES
pound5000
MONTHLY CHARGES NEW CUSTOMER 4
Broadband monthly fee (including line rental) pound1917 pound2417 pound3482 pound3982
MONTHLY CHARGES EXISTING CUSTOMER
Broadband Monthly Fee (including line rental) pound1750 pound2250 pound3066 pound3565
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps 35Mbps 65Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps Up to 10Mbps Up to 19Mbps
Usage Limits2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Static IP (available on request)
Content Control5
Support Level6 Standard Support Support Plus
Inclusive Calling Features7
Last Calling Number (1471)Present Withheld Number (1470)
Number Conceal (141)Remove Last Calling Number (1475)
Voicemail (1571) (available on request)
Call Plan Pence per minute rates (see the Essentials Tariff towards the back of this guide)
Unlimited anytime minutes per month to UK mobiles
and landlines (see the Premium Tariff towards the back of this guide)
Directory Entry
Mobile Wi-Fi Device8 pound1500 one off fee
See page 9 footnotes
Free Smart Router Free Smart Router
Free Smart RouterFree Smart Router
8CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
OPTIONAL ADD-ONS (monthly charge)CALL PACKAGES and STATIC IP
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667 Included
Multiple Static IP pound750
CALLING FEATURES (individually charged) 9
Subscription features (charged monthly unless stated)
Smart Divert9 pound450 Included
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle10 (anonymous caller rejection call divert11 and call waiting)
pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling12 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
SERVICE AND OPTIONAL SUPPORT LEVEL (monthly charge)
UK Support13
Support Plus pound300Premier Support14 pound500
Charges ndash Business Broadband and Phone Packages
See page 9 footnotes
9CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
1 Connection Fee A connection fee applies on new line installations2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at vodafonecoukbusinessbroadband 3 Router fee might change subject to current offer4 This is a standard pricing and is subject to change depending on the current offer5 Content Control off by default6 Support Level descriptions are detailed in your Service Guide and also detailed on our website at vodafonecoukbusinessbroadband 7 Calling Features descriptions are detailed in the Vodafone Business Phone User Guide which can be found on our website at
vodafonecoukbusinessbroadband8 4GB of UK data is included per month for the first 24 months Terms apply see vodafonecoukbusinessbroadband for details9 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using the service remotely) which are
charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecoukbusinessbroadband
10 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
11 Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons12 Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the line When you hang up the other two callers will be
disconnected13 UK Support opening times 0800 ndash 2100 365 days a year14 Premier Support 8-hour repair (247 Monday-Sunday)
10CHARGES ndash BUSINESS BROADBAND AND PHONE SERVICE MAINTENANCE
DescriptionEx VAT Price
Missed Engineer Appointment Charge pound9167
Amend Order (prior to install) pound1250
Late Cancellation of Order ndash After Midday 2 Business Days Before Your Activation Date pound5000
Connection Charge ndash New Line Provision pound5000
Fault With Customer Premises ndash First Hour Charge pound9583
Fault With Customer Premises ndash Hourly Charge pound4333
Customer Requested Service Visit ndash Phone Socket Relocation pound10833
Customer Requested Service Visit ndash Additional Phone Socket Relocation pound5417
Replacement Vodafone Broadband Router pound10833
Failure To Return Vodafone Broadband Router (for cancelled orders) pound10833
Vodafone Broadband Router Returned in a Damaged State (other than fair wear and tear) pound4583
Sure Signal Discount Removal (for cancelled orders) pound3333
Special Fault Investigation pound12500
bull AndOr + Special Fault Investigation ndash Internal Wiring Issue pound2917
bull AndOr + Special Fault Investigation ndash Internal Equipment Issue pound1833
Transfer of Account Ownership pound1667
Phone Number Change pound2083
Vodafone Broadband Router Postage and Packaging NA
Charges ndash Business Broadband and Phone Service Maintenance
11CHARGES ndash EARLY TERMINATION FEE AND ADMINISTRATIVE AND LATE PAYMENT
Early Termination Fee (ETF)
Description MonthsNew
customerExisting
customer
Price PlanOne-off
cease fee Monthly ETF Monthly ETF
Vodafone Business Phone 24 pound1500 pound667 pound667
Vodafone Business Phone Premium 12 pound1500 pound949 pound949
Vodafone Business Phone Premium 24 pound1500 pound928 pound928
Vodafone Business Broadband 38 24 pound1500 pound1158 pound1158
Vodafone Business Broadband 76 24 pound1500 pound1497 pound1497
Vodafone Business Broadband Essentials Superfast 1 18 pound1500 pound981 pound846
Vodafone Business Broadband Essentials Superfast 2 18 pound1500 pound1342 pound1207
Vodafone Business Broadband Premium Superfast 1 24 pound1500 pound3144 pound2485
Vodafone Business Broadband Premium Superfast 2 24 pound1500 pound3628 pound3176
An Early Termination Fee may apply to you if any of the Services are terminated during your Minimum Term (while still in contract with us) depending on the circumstances of termination Your Early Termination Fee will be calculated based on the price plan you agreed to with us and how many days you have left in your Minimum Term at the time the Agreement is terminated In addition a one-off cease fee of pound1500 may be charged to reflect the reasonable cost to us for processing the early termination of your Agreement For example if you are on Vodafone Business Phone Premium 12-months (as set out above) and terminate your Agreement with us with 31 days remaining in your Minimum Term your Early Termination Fee would be pound1500 + pound949 = pound2449 (ex VAT)
Administrative and Late Payment Charges
Description Charge
Itemised Paper Bill Charge pound154 per month
Non-Direct Debit Payment Administration Fee pound353 per month
Bill Copy pound154 (charge for each copy)
Late Payment pound417 (for each late payment)
Charges ndash Early Termination Fee and Administrative and Late Payment
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
4
Vodafone Business Phone
Vodafone Business Phone Premium
Length of Agreement (months)
24 12 24
ONE-OFF CHARGES
New line Connection1 pound5000
Take Over Existing Line NA
MONTHLY CHARGES
Line Rental pound1400 pound1899 pound1799
INCLUSIVE FEATURES
Support Levels 2 Standard Support Support Plus
Calling Features
Last Calling Number (1471)
Remove Last Calling Number (1475)
Present Withheld Number (1470)
Number Conceal (141)
Voicemail (1571) (available on request)
Caller Display
Call PlanPence per minute rates (see the Essentials Tariff towards
the back of this guide)
500 free anytime minutes per month to UK landlines
(see the Premium Tariff towards the back of this guide)
Directory Entry
1 Connection Fee A connection fee applies on new line installations2 Support Levels are detailed in your Service Confirmation Booklet which can be found
at vodafonecoukbusinessbroadband
Charges ndash Business Phone
CHARGES ndash BUSINESS PHONE
5
Vodafone Business Phone
Vodafone Business Phone Premium
Length of Agreement (months)
24 12 24
OPTIONAL ADD-ONS (monthly charge)
CALL PACKAGES
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667
CALLING FEATURES (individually charged) 1
Subscription features (charged monthly unless stated)
Smart Divert2 pound450
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle3 pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling4 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
OPTIONAL SUPPORT LEVELS (monthly charge)
Support Plus pound300
Premier Support pound500
SERVICE AND SUPPORT
UK Support5
1 Calling Feature descriptions and how to use them are detailed in the Vodafone Business Phone User Guide which can be found on our website at vodafonecoukbusinessbroadband
2 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using theservice remotely) which are charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecouk businessbroadband Call minutes will be deducted from the appropriate bundle where applicable
3 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges forthe diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
4 3-Way Calling Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the lineWhen you hang up the other two callers will be disconnected
5 UK Support opening times 0800 ndash 2100 365 days a year
CHARGES ndash BUSINESS PHONE
Charges ndash Business Phone
6CHARGES ndash BUSINESS BROADBAND
Vodafone Business Broadband Superfast 1
Vodafone Business Broadband Superfast 2
Length of Agreement (months)
24
Router Fee
ONE-OFF CHARGES
NA 1
MONTHLY CHARGES
Broadband Rental pound1867 pound2383
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps
Data Limits 2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Single Static IP (available on request)
Vodafone Broadband Router 3
Content Control 4
Support Levels 5 Support Plus
OPTIONAL SUPPORT LEVELS (monthly charge)
Support Plus
Premier Support pound500
SUPPORT SERVICE
UK Support 6
1 Router fee might change subject to current offer2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at
vodafonecoukbusinessbroadband3 Postage and Packaging Standard List Price (currently free of charge but subject to change)4 Content Control default is off5 Support Level descriptions are detailed in your Service Confirmation Booklet and also detailed on our website
at vodafonecoukbusinessbroadband6 UK Support opening times 0800 ndash 2100 365 days a year
Charges ndash Business Broadband
7CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
PACKAGES
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
New Line Connection1
Router Fee3 (new customers)
Router Fee3 (existing customers)
ONE-OFF CHARGES
pound5000
MONTHLY CHARGES NEW CUSTOMER 4
Broadband monthly fee (including line rental) pound1917 pound2417 pound3482 pound3982
MONTHLY CHARGES EXISTING CUSTOMER
Broadband Monthly Fee (including line rental) pound1750 pound2250 pound3066 pound3565
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps 35Mbps 65Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps Up to 10Mbps Up to 19Mbps
Usage Limits2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Static IP (available on request)
Content Control5
Support Level6 Standard Support Support Plus
Inclusive Calling Features7
Last Calling Number (1471)Present Withheld Number (1470)
Number Conceal (141)Remove Last Calling Number (1475)
Voicemail (1571) (available on request)
Call Plan Pence per minute rates (see the Essentials Tariff towards the back of this guide)
Unlimited anytime minutes per month to UK mobiles
and landlines (see the Premium Tariff towards the back of this guide)
Directory Entry
Mobile Wi-Fi Device8 pound1500 one off fee
See page 9 footnotes
Free Smart Router Free Smart Router
Free Smart RouterFree Smart Router
8CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
OPTIONAL ADD-ONS (monthly charge)CALL PACKAGES and STATIC IP
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667 Included
Multiple Static IP pound750
CALLING FEATURES (individually charged) 9
Subscription features (charged monthly unless stated)
Smart Divert9 pound450 Included
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle10 (anonymous caller rejection call divert11 and call waiting)
pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling12 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
SERVICE AND OPTIONAL SUPPORT LEVEL (monthly charge)
UK Support13
Support Plus pound300Premier Support14 pound500
Charges ndash Business Broadband and Phone Packages
See page 9 footnotes
9CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
1 Connection Fee A connection fee applies on new line installations2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at vodafonecoukbusinessbroadband 3 Router fee might change subject to current offer4 This is a standard pricing and is subject to change depending on the current offer5 Content Control off by default6 Support Level descriptions are detailed in your Service Guide and also detailed on our website at vodafonecoukbusinessbroadband 7 Calling Features descriptions are detailed in the Vodafone Business Phone User Guide which can be found on our website at
vodafonecoukbusinessbroadband8 4GB of UK data is included per month for the first 24 months Terms apply see vodafonecoukbusinessbroadband for details9 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using the service remotely) which are
charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecoukbusinessbroadband
10 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
11 Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons12 Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the line When you hang up the other two callers will be
disconnected13 UK Support opening times 0800 ndash 2100 365 days a year14 Premier Support 8-hour repair (247 Monday-Sunday)
10CHARGES ndash BUSINESS BROADBAND AND PHONE SERVICE MAINTENANCE
DescriptionEx VAT Price
Missed Engineer Appointment Charge pound9167
Amend Order (prior to install) pound1250
Late Cancellation of Order ndash After Midday 2 Business Days Before Your Activation Date pound5000
Connection Charge ndash New Line Provision pound5000
Fault With Customer Premises ndash First Hour Charge pound9583
Fault With Customer Premises ndash Hourly Charge pound4333
Customer Requested Service Visit ndash Phone Socket Relocation pound10833
Customer Requested Service Visit ndash Additional Phone Socket Relocation pound5417
Replacement Vodafone Broadband Router pound10833
Failure To Return Vodafone Broadband Router (for cancelled orders) pound10833
Vodafone Broadband Router Returned in a Damaged State (other than fair wear and tear) pound4583
Sure Signal Discount Removal (for cancelled orders) pound3333
Special Fault Investigation pound12500
bull AndOr + Special Fault Investigation ndash Internal Wiring Issue pound2917
bull AndOr + Special Fault Investigation ndash Internal Equipment Issue pound1833
Transfer of Account Ownership pound1667
Phone Number Change pound2083
Vodafone Broadband Router Postage and Packaging NA
Charges ndash Business Broadband and Phone Service Maintenance
11CHARGES ndash EARLY TERMINATION FEE AND ADMINISTRATIVE AND LATE PAYMENT
Early Termination Fee (ETF)
Description MonthsNew
customerExisting
customer
Price PlanOne-off
cease fee Monthly ETF Monthly ETF
Vodafone Business Phone 24 pound1500 pound667 pound667
Vodafone Business Phone Premium 12 pound1500 pound949 pound949
Vodafone Business Phone Premium 24 pound1500 pound928 pound928
Vodafone Business Broadband 38 24 pound1500 pound1158 pound1158
Vodafone Business Broadband 76 24 pound1500 pound1497 pound1497
Vodafone Business Broadband Essentials Superfast 1 18 pound1500 pound981 pound846
Vodafone Business Broadband Essentials Superfast 2 18 pound1500 pound1342 pound1207
Vodafone Business Broadband Premium Superfast 1 24 pound1500 pound3144 pound2485
Vodafone Business Broadband Premium Superfast 2 24 pound1500 pound3628 pound3176
An Early Termination Fee may apply to you if any of the Services are terminated during your Minimum Term (while still in contract with us) depending on the circumstances of termination Your Early Termination Fee will be calculated based on the price plan you agreed to with us and how many days you have left in your Minimum Term at the time the Agreement is terminated In addition a one-off cease fee of pound1500 may be charged to reflect the reasonable cost to us for processing the early termination of your Agreement For example if you are on Vodafone Business Phone Premium 12-months (as set out above) and terminate your Agreement with us with 31 days remaining in your Minimum Term your Early Termination Fee would be pound1500 + pound949 = pound2449 (ex VAT)
Administrative and Late Payment Charges
Description Charge
Itemised Paper Bill Charge pound154 per month
Non-Direct Debit Payment Administration Fee pound353 per month
Bill Copy pound154 (charge for each copy)
Late Payment pound417 (for each late payment)
Charges ndash Early Termination Fee and Administrative and Late Payment
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
5
Vodafone Business Phone
Vodafone Business Phone Premium
Length of Agreement (months)
24 12 24
OPTIONAL ADD-ONS (monthly charge)
CALL PACKAGES
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667
CALLING FEATURES (individually charged) 1
Subscription features (charged monthly unless stated)
Smart Divert2 pound450
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle3 pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling4 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
OPTIONAL SUPPORT LEVELS (monthly charge)
Support Plus pound300
Premier Support pound500
SERVICE AND SUPPORT
UK Support5
1 Calling Feature descriptions and how to use them are detailed in the Vodafone Business Phone User Guide which can be found on our website at vodafonecoukbusinessbroadband
2 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using theservice remotely) which are charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecouk businessbroadband Call minutes will be deducted from the appropriate bundle where applicable
3 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges forthe diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
4 3-Way Calling Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the lineWhen you hang up the other two callers will be disconnected
5 UK Support opening times 0800 ndash 2100 365 days a year
CHARGES ndash BUSINESS PHONE
Charges ndash Business Phone
6CHARGES ndash BUSINESS BROADBAND
Vodafone Business Broadband Superfast 1
Vodafone Business Broadband Superfast 2
Length of Agreement (months)
24
Router Fee
ONE-OFF CHARGES
NA 1
MONTHLY CHARGES
Broadband Rental pound1867 pound2383
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps
Data Limits 2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Single Static IP (available on request)
Vodafone Broadband Router 3
Content Control 4
Support Levels 5 Support Plus
OPTIONAL SUPPORT LEVELS (monthly charge)
Support Plus
Premier Support pound500
SUPPORT SERVICE
UK Support 6
1 Router fee might change subject to current offer2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at
vodafonecoukbusinessbroadband3 Postage and Packaging Standard List Price (currently free of charge but subject to change)4 Content Control default is off5 Support Level descriptions are detailed in your Service Confirmation Booklet and also detailed on our website
at vodafonecoukbusinessbroadband6 UK Support opening times 0800 ndash 2100 365 days a year
Charges ndash Business Broadband
7CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
PACKAGES
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
New Line Connection1
Router Fee3 (new customers)
Router Fee3 (existing customers)
ONE-OFF CHARGES
pound5000
MONTHLY CHARGES NEW CUSTOMER 4
Broadband monthly fee (including line rental) pound1917 pound2417 pound3482 pound3982
MONTHLY CHARGES EXISTING CUSTOMER
Broadband Monthly Fee (including line rental) pound1750 pound2250 pound3066 pound3565
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps 35Mbps 65Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps Up to 10Mbps Up to 19Mbps
Usage Limits2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Static IP (available on request)
Content Control5
Support Level6 Standard Support Support Plus
Inclusive Calling Features7
Last Calling Number (1471)Present Withheld Number (1470)
Number Conceal (141)Remove Last Calling Number (1475)
Voicemail (1571) (available on request)
Call Plan Pence per minute rates (see the Essentials Tariff towards the back of this guide)
Unlimited anytime minutes per month to UK mobiles
and landlines (see the Premium Tariff towards the back of this guide)
Directory Entry
Mobile Wi-Fi Device8 pound1500 one off fee
See page 9 footnotes
Free Smart Router Free Smart Router
Free Smart RouterFree Smart Router
8CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
OPTIONAL ADD-ONS (monthly charge)CALL PACKAGES and STATIC IP
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667 Included
Multiple Static IP pound750
CALLING FEATURES (individually charged) 9
Subscription features (charged monthly unless stated)
Smart Divert9 pound450 Included
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle10 (anonymous caller rejection call divert11 and call waiting)
pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling12 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
SERVICE AND OPTIONAL SUPPORT LEVEL (monthly charge)
UK Support13
Support Plus pound300Premier Support14 pound500
Charges ndash Business Broadband and Phone Packages
See page 9 footnotes
9CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
1 Connection Fee A connection fee applies on new line installations2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at vodafonecoukbusinessbroadband 3 Router fee might change subject to current offer4 This is a standard pricing and is subject to change depending on the current offer5 Content Control off by default6 Support Level descriptions are detailed in your Service Guide and also detailed on our website at vodafonecoukbusinessbroadband 7 Calling Features descriptions are detailed in the Vodafone Business Phone User Guide which can be found on our website at
vodafonecoukbusinessbroadband8 4GB of UK data is included per month for the first 24 months Terms apply see vodafonecoukbusinessbroadband for details9 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using the service remotely) which are
charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecoukbusinessbroadband
10 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
11 Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons12 Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the line When you hang up the other two callers will be
disconnected13 UK Support opening times 0800 ndash 2100 365 days a year14 Premier Support 8-hour repair (247 Monday-Sunday)
10CHARGES ndash BUSINESS BROADBAND AND PHONE SERVICE MAINTENANCE
DescriptionEx VAT Price
Missed Engineer Appointment Charge pound9167
Amend Order (prior to install) pound1250
Late Cancellation of Order ndash After Midday 2 Business Days Before Your Activation Date pound5000
Connection Charge ndash New Line Provision pound5000
Fault With Customer Premises ndash First Hour Charge pound9583
Fault With Customer Premises ndash Hourly Charge pound4333
Customer Requested Service Visit ndash Phone Socket Relocation pound10833
Customer Requested Service Visit ndash Additional Phone Socket Relocation pound5417
Replacement Vodafone Broadband Router pound10833
Failure To Return Vodafone Broadband Router (for cancelled orders) pound10833
Vodafone Broadband Router Returned in a Damaged State (other than fair wear and tear) pound4583
Sure Signal Discount Removal (for cancelled orders) pound3333
Special Fault Investigation pound12500
bull AndOr + Special Fault Investigation ndash Internal Wiring Issue pound2917
bull AndOr + Special Fault Investigation ndash Internal Equipment Issue pound1833
Transfer of Account Ownership pound1667
Phone Number Change pound2083
Vodafone Broadband Router Postage and Packaging NA
Charges ndash Business Broadband and Phone Service Maintenance
11CHARGES ndash EARLY TERMINATION FEE AND ADMINISTRATIVE AND LATE PAYMENT
Early Termination Fee (ETF)
Description MonthsNew
customerExisting
customer
Price PlanOne-off
cease fee Monthly ETF Monthly ETF
Vodafone Business Phone 24 pound1500 pound667 pound667
Vodafone Business Phone Premium 12 pound1500 pound949 pound949
Vodafone Business Phone Premium 24 pound1500 pound928 pound928
Vodafone Business Broadband 38 24 pound1500 pound1158 pound1158
Vodafone Business Broadband 76 24 pound1500 pound1497 pound1497
Vodafone Business Broadband Essentials Superfast 1 18 pound1500 pound981 pound846
Vodafone Business Broadband Essentials Superfast 2 18 pound1500 pound1342 pound1207
Vodafone Business Broadband Premium Superfast 1 24 pound1500 pound3144 pound2485
Vodafone Business Broadband Premium Superfast 2 24 pound1500 pound3628 pound3176
An Early Termination Fee may apply to you if any of the Services are terminated during your Minimum Term (while still in contract with us) depending on the circumstances of termination Your Early Termination Fee will be calculated based on the price plan you agreed to with us and how many days you have left in your Minimum Term at the time the Agreement is terminated In addition a one-off cease fee of pound1500 may be charged to reflect the reasonable cost to us for processing the early termination of your Agreement For example if you are on Vodafone Business Phone Premium 12-months (as set out above) and terminate your Agreement with us with 31 days remaining in your Minimum Term your Early Termination Fee would be pound1500 + pound949 = pound2449 (ex VAT)
Administrative and Late Payment Charges
Description Charge
Itemised Paper Bill Charge pound154 per month
Non-Direct Debit Payment Administration Fee pound353 per month
Bill Copy pound154 (charge for each copy)
Late Payment pound417 (for each late payment)
Charges ndash Early Termination Fee and Administrative and Late Payment
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
6CHARGES ndash BUSINESS BROADBAND
Vodafone Business Broadband Superfast 1
Vodafone Business Broadband Superfast 2
Length of Agreement (months)
24
Router Fee
ONE-OFF CHARGES
NA 1
MONTHLY CHARGES
Broadband Rental pound1867 pound2383
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps
Data Limits 2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Single Static IP (available on request)
Vodafone Broadband Router 3
Content Control 4
Support Levels 5 Support Plus
OPTIONAL SUPPORT LEVELS (monthly charge)
Support Plus
Premier Support pound500
SUPPORT SERVICE
UK Support 6
1 Router fee might change subject to current offer2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at
vodafonecoukbusinessbroadband3 Postage and Packaging Standard List Price (currently free of charge but subject to change)4 Content Control default is off5 Support Level descriptions are detailed in your Service Confirmation Booklet and also detailed on our website
at vodafonecoukbusinessbroadband6 UK Support opening times 0800 ndash 2100 365 days a year
Charges ndash Business Broadband
7CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
PACKAGES
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
New Line Connection1
Router Fee3 (new customers)
Router Fee3 (existing customers)
ONE-OFF CHARGES
pound5000
MONTHLY CHARGES NEW CUSTOMER 4
Broadband monthly fee (including line rental) pound1917 pound2417 pound3482 pound3982
MONTHLY CHARGES EXISTING CUSTOMER
Broadband Monthly Fee (including line rental) pound1750 pound2250 pound3066 pound3565
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps 35Mbps 65Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps Up to 10Mbps Up to 19Mbps
Usage Limits2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Static IP (available on request)
Content Control5
Support Level6 Standard Support Support Plus
Inclusive Calling Features7
Last Calling Number (1471)Present Withheld Number (1470)
Number Conceal (141)Remove Last Calling Number (1475)
Voicemail (1571) (available on request)
Call Plan Pence per minute rates (see the Essentials Tariff towards the back of this guide)
Unlimited anytime minutes per month to UK mobiles
and landlines (see the Premium Tariff towards the back of this guide)
Directory Entry
Mobile Wi-Fi Device8 pound1500 one off fee
See page 9 footnotes
Free Smart Router Free Smart Router
Free Smart RouterFree Smart Router
8CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
OPTIONAL ADD-ONS (monthly charge)CALL PACKAGES and STATIC IP
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667 Included
Multiple Static IP pound750
CALLING FEATURES (individually charged) 9
Subscription features (charged monthly unless stated)
Smart Divert9 pound450 Included
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle10 (anonymous caller rejection call divert11 and call waiting)
pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling12 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
SERVICE AND OPTIONAL SUPPORT LEVEL (monthly charge)
UK Support13
Support Plus pound300Premier Support14 pound500
Charges ndash Business Broadband and Phone Packages
See page 9 footnotes
9CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
1 Connection Fee A connection fee applies on new line installations2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at vodafonecoukbusinessbroadband 3 Router fee might change subject to current offer4 This is a standard pricing and is subject to change depending on the current offer5 Content Control off by default6 Support Level descriptions are detailed in your Service Guide and also detailed on our website at vodafonecoukbusinessbroadband 7 Calling Features descriptions are detailed in the Vodafone Business Phone User Guide which can be found on our website at
vodafonecoukbusinessbroadband8 4GB of UK data is included per month for the first 24 months Terms apply see vodafonecoukbusinessbroadband for details9 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using the service remotely) which are
charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecoukbusinessbroadband
10 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
11 Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons12 Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the line When you hang up the other two callers will be
disconnected13 UK Support opening times 0800 ndash 2100 365 days a year14 Premier Support 8-hour repair (247 Monday-Sunday)
10CHARGES ndash BUSINESS BROADBAND AND PHONE SERVICE MAINTENANCE
DescriptionEx VAT Price
Missed Engineer Appointment Charge pound9167
Amend Order (prior to install) pound1250
Late Cancellation of Order ndash After Midday 2 Business Days Before Your Activation Date pound5000
Connection Charge ndash New Line Provision pound5000
Fault With Customer Premises ndash First Hour Charge pound9583
Fault With Customer Premises ndash Hourly Charge pound4333
Customer Requested Service Visit ndash Phone Socket Relocation pound10833
Customer Requested Service Visit ndash Additional Phone Socket Relocation pound5417
Replacement Vodafone Broadband Router pound10833
Failure To Return Vodafone Broadband Router (for cancelled orders) pound10833
Vodafone Broadband Router Returned in a Damaged State (other than fair wear and tear) pound4583
Sure Signal Discount Removal (for cancelled orders) pound3333
Special Fault Investigation pound12500
bull AndOr + Special Fault Investigation ndash Internal Wiring Issue pound2917
bull AndOr + Special Fault Investigation ndash Internal Equipment Issue pound1833
Transfer of Account Ownership pound1667
Phone Number Change pound2083
Vodafone Broadband Router Postage and Packaging NA
Charges ndash Business Broadband and Phone Service Maintenance
11CHARGES ndash EARLY TERMINATION FEE AND ADMINISTRATIVE AND LATE PAYMENT
Early Termination Fee (ETF)
Description MonthsNew
customerExisting
customer
Price PlanOne-off
cease fee Monthly ETF Monthly ETF
Vodafone Business Phone 24 pound1500 pound667 pound667
Vodafone Business Phone Premium 12 pound1500 pound949 pound949
Vodafone Business Phone Premium 24 pound1500 pound928 pound928
Vodafone Business Broadband 38 24 pound1500 pound1158 pound1158
Vodafone Business Broadband 76 24 pound1500 pound1497 pound1497
Vodafone Business Broadband Essentials Superfast 1 18 pound1500 pound981 pound846
Vodafone Business Broadband Essentials Superfast 2 18 pound1500 pound1342 pound1207
Vodafone Business Broadband Premium Superfast 1 24 pound1500 pound3144 pound2485
Vodafone Business Broadband Premium Superfast 2 24 pound1500 pound3628 pound3176
An Early Termination Fee may apply to you if any of the Services are terminated during your Minimum Term (while still in contract with us) depending on the circumstances of termination Your Early Termination Fee will be calculated based on the price plan you agreed to with us and how many days you have left in your Minimum Term at the time the Agreement is terminated In addition a one-off cease fee of pound1500 may be charged to reflect the reasonable cost to us for processing the early termination of your Agreement For example if you are on Vodafone Business Phone Premium 12-months (as set out above) and terminate your Agreement with us with 31 days remaining in your Minimum Term your Early Termination Fee would be pound1500 + pound949 = pound2449 (ex VAT)
Administrative and Late Payment Charges
Description Charge
Itemised Paper Bill Charge pound154 per month
Non-Direct Debit Payment Administration Fee pound353 per month
Bill Copy pound154 (charge for each copy)
Late Payment pound417 (for each late payment)
Charges ndash Early Termination Fee and Administrative and Late Payment
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
7CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
PACKAGES
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
New Line Connection1
Router Fee3 (new customers)
Router Fee3 (existing customers)
ONE-OFF CHARGES
pound5000
MONTHLY CHARGES NEW CUSTOMER 4
Broadband monthly fee (including line rental) pound1917 pound2417 pound3482 pound3982
MONTHLY CHARGES EXISTING CUSTOMER
Broadband Monthly Fee (including line rental) pound1750 pound2250 pound3066 pound3565
BANDWIDTH
Average Downstream Speed 35Mbps 63Mbps 35Mbps 65Mbps
Upstream Speed Up to 10Mbps Up to 19Mbps Up to 10Mbps Up to 19Mbps
Usage Limits2 Unlimited
INCLUSIVE FEATURES
Dynamic IP
Static IP (available on request)
Content Control5
Support Level6 Standard Support Support Plus
Inclusive Calling Features7
Last Calling Number (1471)Present Withheld Number (1470)
Number Conceal (141)Remove Last Calling Number (1475)
Voicemail (1571) (available on request)
Call Plan Pence per minute rates (see the Essentials Tariff towards the back of this guide)
Unlimited anytime minutes per month to UK mobiles
and landlines (see the Premium Tariff towards the back of this guide)
Directory Entry
Mobile Wi-Fi Device8 pound1500 one off fee
See page 9 footnotes
Free Smart Router Free Smart Router
Free Smart RouterFree Smart Router
8CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
OPTIONAL ADD-ONS (monthly charge)CALL PACKAGES and STATIC IP
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667 Included
Multiple Static IP pound750
CALLING FEATURES (individually charged) 9
Subscription features (charged monthly unless stated)
Smart Divert9 pound450 Included
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle10 (anonymous caller rejection call divert11 and call waiting)
pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling12 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
SERVICE AND OPTIONAL SUPPORT LEVEL (monthly charge)
UK Support13
Support Plus pound300Premier Support14 pound500
Charges ndash Business Broadband and Phone Packages
See page 9 footnotes
9CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
1 Connection Fee A connection fee applies on new line installations2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at vodafonecoukbusinessbroadband 3 Router fee might change subject to current offer4 This is a standard pricing and is subject to change depending on the current offer5 Content Control off by default6 Support Level descriptions are detailed in your Service Guide and also detailed on our website at vodafonecoukbusinessbroadband 7 Calling Features descriptions are detailed in the Vodafone Business Phone User Guide which can be found on our website at
vodafonecoukbusinessbroadband8 4GB of UK data is included per month for the first 24 months Terms apply see vodafonecoukbusinessbroadband for details9 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using the service remotely) which are
charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecoukbusinessbroadband
10 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
11 Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons12 Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the line When you hang up the other two callers will be
disconnected13 UK Support opening times 0800 ndash 2100 365 days a year14 Premier Support 8-hour repair (247 Monday-Sunday)
10CHARGES ndash BUSINESS BROADBAND AND PHONE SERVICE MAINTENANCE
DescriptionEx VAT Price
Missed Engineer Appointment Charge pound9167
Amend Order (prior to install) pound1250
Late Cancellation of Order ndash After Midday 2 Business Days Before Your Activation Date pound5000
Connection Charge ndash New Line Provision pound5000
Fault With Customer Premises ndash First Hour Charge pound9583
Fault With Customer Premises ndash Hourly Charge pound4333
Customer Requested Service Visit ndash Phone Socket Relocation pound10833
Customer Requested Service Visit ndash Additional Phone Socket Relocation pound5417
Replacement Vodafone Broadband Router pound10833
Failure To Return Vodafone Broadband Router (for cancelled orders) pound10833
Vodafone Broadband Router Returned in a Damaged State (other than fair wear and tear) pound4583
Sure Signal Discount Removal (for cancelled orders) pound3333
Special Fault Investigation pound12500
bull AndOr + Special Fault Investigation ndash Internal Wiring Issue pound2917
bull AndOr + Special Fault Investigation ndash Internal Equipment Issue pound1833
Transfer of Account Ownership pound1667
Phone Number Change pound2083
Vodafone Broadband Router Postage and Packaging NA
Charges ndash Business Broadband and Phone Service Maintenance
11CHARGES ndash EARLY TERMINATION FEE AND ADMINISTRATIVE AND LATE PAYMENT
Early Termination Fee (ETF)
Description MonthsNew
customerExisting
customer
Price PlanOne-off
cease fee Monthly ETF Monthly ETF
Vodafone Business Phone 24 pound1500 pound667 pound667
Vodafone Business Phone Premium 12 pound1500 pound949 pound949
Vodafone Business Phone Premium 24 pound1500 pound928 pound928
Vodafone Business Broadband 38 24 pound1500 pound1158 pound1158
Vodafone Business Broadband 76 24 pound1500 pound1497 pound1497
Vodafone Business Broadband Essentials Superfast 1 18 pound1500 pound981 pound846
Vodafone Business Broadband Essentials Superfast 2 18 pound1500 pound1342 pound1207
Vodafone Business Broadband Premium Superfast 1 24 pound1500 pound3144 pound2485
Vodafone Business Broadband Premium Superfast 2 24 pound1500 pound3628 pound3176
An Early Termination Fee may apply to you if any of the Services are terminated during your Minimum Term (while still in contract with us) depending on the circumstances of termination Your Early Termination Fee will be calculated based on the price plan you agreed to with us and how many days you have left in your Minimum Term at the time the Agreement is terminated In addition a one-off cease fee of pound1500 may be charged to reflect the reasonable cost to us for processing the early termination of your Agreement For example if you are on Vodafone Business Phone Premium 12-months (as set out above) and terminate your Agreement with us with 31 days remaining in your Minimum Term your Early Termination Fee would be pound1500 + pound949 = pound2449 (ex VAT)
Administrative and Late Payment Charges
Description Charge
Itemised Paper Bill Charge pound154 per month
Non-Direct Debit Payment Administration Fee pound353 per month
Bill Copy pound154 (charge for each copy)
Late Payment pound417 (for each late payment)
Charges ndash Early Termination Fee and Administrative and Late Payment
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
8CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
OPTIONAL ADD-ONS (monthly charge)CALL PACKAGES and STATIC IP
Vodafone Business Broadband Essentials
Superfast 1
Vodafone Business Broadband Essentials
Superfast 2
Vodafone Business Broadband Premium
Superfast 1
Vodafone Business Broadband Premium
Superfast 2
Length of Agreement (months) 18 24
Evening amp Weekend pound417
International 300 pound417
Anytime UK unlimited pound667 Included
Multiple Static IP pound750
CALLING FEATURES (individually charged) 9
Subscription features (charged monthly unless stated)
Smart Divert9 pound450 Included
Voicemail Plus pound221
Voicemail Premier pound500
Call Management Bundle10 (anonymous caller rejection call divert11 and call waiting)
pound208
Ring Back When Free pound250
Business Caller Display pound250
PER USE FEATURES
3-Way Calling12 pound025
Last Number Calling Return pound008
Ring Back When Free pound008
SERVICE AND OPTIONAL SUPPORT LEVEL (monthly charge)
UK Support13
Support Plus pound300Premier Support14 pound500
Charges ndash Business Broadband and Phone Packages
See page 9 footnotes
9CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
1 Connection Fee A connection fee applies on new line installations2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at vodafonecoukbusinessbroadband 3 Router fee might change subject to current offer4 This is a standard pricing and is subject to change depending on the current offer5 Content Control off by default6 Support Level descriptions are detailed in your Service Guide and also detailed on our website at vodafonecoukbusinessbroadband 7 Calling Features descriptions are detailed in the Vodafone Business Phone User Guide which can be found on our website at
vodafonecoukbusinessbroadband8 4GB of UK data is included per month for the first 24 months Terms apply see vodafonecoukbusinessbroadband for details9 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using the service remotely) which are
charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecoukbusinessbroadband
10 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
11 Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons12 Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the line When you hang up the other two callers will be
disconnected13 UK Support opening times 0800 ndash 2100 365 days a year14 Premier Support 8-hour repair (247 Monday-Sunday)
10CHARGES ndash BUSINESS BROADBAND AND PHONE SERVICE MAINTENANCE
DescriptionEx VAT Price
Missed Engineer Appointment Charge pound9167
Amend Order (prior to install) pound1250
Late Cancellation of Order ndash After Midday 2 Business Days Before Your Activation Date pound5000
Connection Charge ndash New Line Provision pound5000
Fault With Customer Premises ndash First Hour Charge pound9583
Fault With Customer Premises ndash Hourly Charge pound4333
Customer Requested Service Visit ndash Phone Socket Relocation pound10833
Customer Requested Service Visit ndash Additional Phone Socket Relocation pound5417
Replacement Vodafone Broadband Router pound10833
Failure To Return Vodafone Broadband Router (for cancelled orders) pound10833
Vodafone Broadband Router Returned in a Damaged State (other than fair wear and tear) pound4583
Sure Signal Discount Removal (for cancelled orders) pound3333
Special Fault Investigation pound12500
bull AndOr + Special Fault Investigation ndash Internal Wiring Issue pound2917
bull AndOr + Special Fault Investigation ndash Internal Equipment Issue pound1833
Transfer of Account Ownership pound1667
Phone Number Change pound2083
Vodafone Broadband Router Postage and Packaging NA
Charges ndash Business Broadband and Phone Service Maintenance
11CHARGES ndash EARLY TERMINATION FEE AND ADMINISTRATIVE AND LATE PAYMENT
Early Termination Fee (ETF)
Description MonthsNew
customerExisting
customer
Price PlanOne-off
cease fee Monthly ETF Monthly ETF
Vodafone Business Phone 24 pound1500 pound667 pound667
Vodafone Business Phone Premium 12 pound1500 pound949 pound949
Vodafone Business Phone Premium 24 pound1500 pound928 pound928
Vodafone Business Broadband 38 24 pound1500 pound1158 pound1158
Vodafone Business Broadband 76 24 pound1500 pound1497 pound1497
Vodafone Business Broadband Essentials Superfast 1 18 pound1500 pound981 pound846
Vodafone Business Broadband Essentials Superfast 2 18 pound1500 pound1342 pound1207
Vodafone Business Broadband Premium Superfast 1 24 pound1500 pound3144 pound2485
Vodafone Business Broadband Premium Superfast 2 24 pound1500 pound3628 pound3176
An Early Termination Fee may apply to you if any of the Services are terminated during your Minimum Term (while still in contract with us) depending on the circumstances of termination Your Early Termination Fee will be calculated based on the price plan you agreed to with us and how many days you have left in your Minimum Term at the time the Agreement is terminated In addition a one-off cease fee of pound1500 may be charged to reflect the reasonable cost to us for processing the early termination of your Agreement For example if you are on Vodafone Business Phone Premium 12-months (as set out above) and terminate your Agreement with us with 31 days remaining in your Minimum Term your Early Termination Fee would be pound1500 + pound949 = pound2449 (ex VAT)
Administrative and Late Payment Charges
Description Charge
Itemised Paper Bill Charge pound154 per month
Non-Direct Debit Payment Administration Fee pound353 per month
Bill Copy pound154 (charge for each copy)
Late Payment pound417 (for each late payment)
Charges ndash Early Termination Fee and Administrative and Late Payment
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
9CHARGES ndash BUSINESS BROADBAND AND PHONE PACKAGES
Charges ndash Business Broadband and Phone Packages
1 Connection Fee A connection fee applies on new line installations2 Our Acceptable Use Policy is detailed in our Agreement with you and also detailed on our website at vodafonecoukbusinessbroadband 3 Router fee might change subject to current offer4 This is a standard pricing and is subject to change depending on the current offer5 Content Control off by default6 Support Level descriptions are detailed in your Service Guide and also detailed on our website at vodafonecoukbusinessbroadband 7 Calling Features descriptions are detailed in the Vodafone Business Phone User Guide which can be found on our website at
vodafonecoukbusinessbroadband8 4GB of UK data is included per month for the first 24 months Terms apply see vodafonecoukbusinessbroadband for details9 Smart Divert You pay for the diverted part of the call and calls made to the access number (when using the service remotely) which are
charged at Vodafonersquos Standard List Price A PIN number will be sent to you to prevent unauthorised usage which you shall be responsible for keeping secure The Smart Divert description is detailed in the Vodafone Business Phone User Guide which you can find on our website at vodafonecoukbusinessbroadband
10 Call Management Bundle includes Anonymous Caller Rejection Call Waiting and Call Divert (Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons)
11 Call charges for the diverted part of the call may apply as per your Vodafone Broadband and Phone Services plan and add-ons12 Whoever starts the call pays for the call To keep a 3-Way Call open you must stay on the line When you hang up the other two callers will be
disconnected13 UK Support opening times 0800 ndash 2100 365 days a year14 Premier Support 8-hour repair (247 Monday-Sunday)
10CHARGES ndash BUSINESS BROADBAND AND PHONE SERVICE MAINTENANCE
DescriptionEx VAT Price
Missed Engineer Appointment Charge pound9167
Amend Order (prior to install) pound1250
Late Cancellation of Order ndash After Midday 2 Business Days Before Your Activation Date pound5000
Connection Charge ndash New Line Provision pound5000
Fault With Customer Premises ndash First Hour Charge pound9583
Fault With Customer Premises ndash Hourly Charge pound4333
Customer Requested Service Visit ndash Phone Socket Relocation pound10833
Customer Requested Service Visit ndash Additional Phone Socket Relocation pound5417
Replacement Vodafone Broadband Router pound10833
Failure To Return Vodafone Broadband Router (for cancelled orders) pound10833
Vodafone Broadband Router Returned in a Damaged State (other than fair wear and tear) pound4583
Sure Signal Discount Removal (for cancelled orders) pound3333
Special Fault Investigation pound12500
bull AndOr + Special Fault Investigation ndash Internal Wiring Issue pound2917
bull AndOr + Special Fault Investigation ndash Internal Equipment Issue pound1833
Transfer of Account Ownership pound1667
Phone Number Change pound2083
Vodafone Broadband Router Postage and Packaging NA
Charges ndash Business Broadband and Phone Service Maintenance
11CHARGES ndash EARLY TERMINATION FEE AND ADMINISTRATIVE AND LATE PAYMENT
Early Termination Fee (ETF)
Description MonthsNew
customerExisting
customer
Price PlanOne-off
cease fee Monthly ETF Monthly ETF
Vodafone Business Phone 24 pound1500 pound667 pound667
Vodafone Business Phone Premium 12 pound1500 pound949 pound949
Vodafone Business Phone Premium 24 pound1500 pound928 pound928
Vodafone Business Broadband 38 24 pound1500 pound1158 pound1158
Vodafone Business Broadband 76 24 pound1500 pound1497 pound1497
Vodafone Business Broadband Essentials Superfast 1 18 pound1500 pound981 pound846
Vodafone Business Broadband Essentials Superfast 2 18 pound1500 pound1342 pound1207
Vodafone Business Broadband Premium Superfast 1 24 pound1500 pound3144 pound2485
Vodafone Business Broadband Premium Superfast 2 24 pound1500 pound3628 pound3176
An Early Termination Fee may apply to you if any of the Services are terminated during your Minimum Term (while still in contract with us) depending on the circumstances of termination Your Early Termination Fee will be calculated based on the price plan you agreed to with us and how many days you have left in your Minimum Term at the time the Agreement is terminated In addition a one-off cease fee of pound1500 may be charged to reflect the reasonable cost to us for processing the early termination of your Agreement For example if you are on Vodafone Business Phone Premium 12-months (as set out above) and terminate your Agreement with us with 31 days remaining in your Minimum Term your Early Termination Fee would be pound1500 + pound949 = pound2449 (ex VAT)
Administrative and Late Payment Charges
Description Charge
Itemised Paper Bill Charge pound154 per month
Non-Direct Debit Payment Administration Fee pound353 per month
Bill Copy pound154 (charge for each copy)
Late Payment pound417 (for each late payment)
Charges ndash Early Termination Fee and Administrative and Late Payment
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
10CHARGES ndash BUSINESS BROADBAND AND PHONE SERVICE MAINTENANCE
DescriptionEx VAT Price
Missed Engineer Appointment Charge pound9167
Amend Order (prior to install) pound1250
Late Cancellation of Order ndash After Midday 2 Business Days Before Your Activation Date pound5000
Connection Charge ndash New Line Provision pound5000
Fault With Customer Premises ndash First Hour Charge pound9583
Fault With Customer Premises ndash Hourly Charge pound4333
Customer Requested Service Visit ndash Phone Socket Relocation pound10833
Customer Requested Service Visit ndash Additional Phone Socket Relocation pound5417
Replacement Vodafone Broadband Router pound10833
Failure To Return Vodafone Broadband Router (for cancelled orders) pound10833
Vodafone Broadband Router Returned in a Damaged State (other than fair wear and tear) pound4583
Sure Signal Discount Removal (for cancelled orders) pound3333
Special Fault Investigation pound12500
bull AndOr + Special Fault Investigation ndash Internal Wiring Issue pound2917
bull AndOr + Special Fault Investigation ndash Internal Equipment Issue pound1833
Transfer of Account Ownership pound1667
Phone Number Change pound2083
Vodafone Broadband Router Postage and Packaging NA
Charges ndash Business Broadband and Phone Service Maintenance
11CHARGES ndash EARLY TERMINATION FEE AND ADMINISTRATIVE AND LATE PAYMENT
Early Termination Fee (ETF)
Description MonthsNew
customerExisting
customer
Price PlanOne-off
cease fee Monthly ETF Monthly ETF
Vodafone Business Phone 24 pound1500 pound667 pound667
Vodafone Business Phone Premium 12 pound1500 pound949 pound949
Vodafone Business Phone Premium 24 pound1500 pound928 pound928
Vodafone Business Broadband 38 24 pound1500 pound1158 pound1158
Vodafone Business Broadband 76 24 pound1500 pound1497 pound1497
Vodafone Business Broadband Essentials Superfast 1 18 pound1500 pound981 pound846
Vodafone Business Broadband Essentials Superfast 2 18 pound1500 pound1342 pound1207
Vodafone Business Broadband Premium Superfast 1 24 pound1500 pound3144 pound2485
Vodafone Business Broadband Premium Superfast 2 24 pound1500 pound3628 pound3176
An Early Termination Fee may apply to you if any of the Services are terminated during your Minimum Term (while still in contract with us) depending on the circumstances of termination Your Early Termination Fee will be calculated based on the price plan you agreed to with us and how many days you have left in your Minimum Term at the time the Agreement is terminated In addition a one-off cease fee of pound1500 may be charged to reflect the reasonable cost to us for processing the early termination of your Agreement For example if you are on Vodafone Business Phone Premium 12-months (as set out above) and terminate your Agreement with us with 31 days remaining in your Minimum Term your Early Termination Fee would be pound1500 + pound949 = pound2449 (ex VAT)
Administrative and Late Payment Charges
Description Charge
Itemised Paper Bill Charge pound154 per month
Non-Direct Debit Payment Administration Fee pound353 per month
Bill Copy pound154 (charge for each copy)
Late Payment pound417 (for each late payment)
Charges ndash Early Termination Fee and Administrative and Late Payment
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
11CHARGES ndash EARLY TERMINATION FEE AND ADMINISTRATIVE AND LATE PAYMENT
Early Termination Fee (ETF)
Description MonthsNew
customerExisting
customer
Price PlanOne-off
cease fee Monthly ETF Monthly ETF
Vodafone Business Phone 24 pound1500 pound667 pound667
Vodafone Business Phone Premium 12 pound1500 pound949 pound949
Vodafone Business Phone Premium 24 pound1500 pound928 pound928
Vodafone Business Broadband 38 24 pound1500 pound1158 pound1158
Vodafone Business Broadband 76 24 pound1500 pound1497 pound1497
Vodafone Business Broadband Essentials Superfast 1 18 pound1500 pound981 pound846
Vodafone Business Broadband Essentials Superfast 2 18 pound1500 pound1342 pound1207
Vodafone Business Broadband Premium Superfast 1 24 pound1500 pound3144 pound2485
Vodafone Business Broadband Premium Superfast 2 24 pound1500 pound3628 pound3176
An Early Termination Fee may apply to you if any of the Services are terminated during your Minimum Term (while still in contract with us) depending on the circumstances of termination Your Early Termination Fee will be calculated based on the price plan you agreed to with us and how many days you have left in your Minimum Term at the time the Agreement is terminated In addition a one-off cease fee of pound1500 may be charged to reflect the reasonable cost to us for processing the early termination of your Agreement For example if you are on Vodafone Business Phone Premium 12-months (as set out above) and terminate your Agreement with us with 31 days remaining in your Minimum Term your Early Termination Fee would be pound1500 + pound949 = pound2449 (ex VAT)
Administrative and Late Payment Charges
Description Charge
Itemised Paper Bill Charge pound154 per month
Non-Direct Debit Payment Administration Fee pound353 per month
Bill Copy pound154 (charge for each copy)
Late Payment pound417 (for each late payment)
Charges ndash Early Termination Fee and Administrative and Late Payment
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
12VODAFONE BUSINESS PHONE
Vodafone Business Phone
Inclusive Calls with Line Rental
We apply all inclusive tariffs to the first 60 minutes for all plans with inclusive minutes except when you have added the Anytime Landline and Mobile call bundle The premium packages include unlimited calls to UK landlines (for numbers beginning 01 02 03) and mobiles Our Standard List Price rates apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed Unused minutes will not be carried over to your next billing period
Direct Dialled Call Charges
Details of our call Charges are set out in this Price Plan Guide
We will publish changes on our Website so please check vodafonecoukbusinessbroadband regularly The changes will take effect when posted on the Website unless otherwise specified in our Agreement with you In the event of conflict the rates detailed on our Website shall take precedence Further terms may apply see vodafonecoukbusinessbroadband for details
Optional Add-Ons
The below call packages (Anytime Landline amp Mobile Evening amp Weekends International 300) are available where added as an optional add-on and are subject to additional Charges as set out in this Price Plan Guide
Anytime Landline and Mobile
We apply all-inclusive tariffs to the first 60 minutes of UK landlines (numbers beginning 01 02 03) and UK mobile numbers (numbers beginning with 07 excluding personal numbers and Wi-Fi Services) which you dial directly Calls can be made during Daytime Evening amp Weekend periods
If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
13
International 300
Includes 300 minutes of calls to landlines to pre-defined International destinations and calls to mobiles to limited destinations each month (see below for included countries) Minutes above 300 will be charged at standard international calling rates plus prevailing call connection charge You must keep your International 300 package for at least 30 days
We reserve the right to vary the inclusive minutes andor the countries included within the International 300 package We will publish these changes on our website so please check vodafonecoukbroadband regularly The changes will take effect when posted on the website Further terms and conditions may apply see vodafonecoukbroadband for details
Andorra China Iceland Martinique South Korea
Argentina Croatia India Netherlands Spain
Australia Cyprus Ireland New Zealand Sweden
Austria Czech Republic Israel Poland Taiwan
Azores Denmark Italy Portugal Thailand
Bangladesh France Japan Puerto Rico USA
Belgium Germany Luxembourg Romania
Bulgaria Greece Madeira Singapore
Canada Hong Kong Malaysia Slovakia
Canary Islands Hungary Malta Slovenia
Includes mobile
Evening amp Weekend Calls
We apply all-inclusive tariffs to the first 60 minutes of UK landlines only (for numbers beginning 01 02 03) which you dial directly starting on weekday evenings and throughout the weekend Please see details of our all-inclusive calling periods below If you wish to avoid additional call charges you should re-dial before 60 minutes have passed Standard call charges apply if you exceed the 60 minute call cap
Calling Periods
lsquoDaytimersquo is 7am ndash 7pm Monday to Friday
lsquoEveningrsquo is 7pm ndash 7am Monday to Friday
lsquoWeekendrsquo is all day Saturday and Sunday (midnight Friday ndash midnight Sunday)
VODAFONE BUSINESS PHONE
Vodafone Business Phone
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
14VODAFONE BUSINESS BROADBAND SERVICES
Broadband and Wi-Fi Speeds
Any Vodafone Business Broadband speeds referred to in this Price Plan Guide the Agreement on our Website or any of our other materials are maximum download speeds
Broadband speeds are dependent on all hardware computing and other equipment components meeting certain minimum specifications being fully functional and working at full speed
The range of wireless equipment can vary according to the layout of your business premises Other factors can also impact internet speeds such as distance of your business premises from the network exchange the number of people using the internet the level of use of the internet and other environmental and technological influences
Vodafone Broadband Router
We will provide a Vodafone Broadband router to any new Customers who wish to take our Vodafone Business Broadband Service (subject to successful Vodafone Business Broadband Service availability checks and credit checks) The router cannot be used on any other line or any other service providerrsquos broadband as each router is line specific The router remains the property of Vodafone until the end of the Minimum Term
Content Controls
Content controls allow you to decide which websites your business End Users can access At no extra cost you can protect any device connected to your Vodafone Business Broadband Service via the Vodafone Broadband router The default setting for content controls for your service is set to off You can activate and manage content controls for your Business Broadband Service by accessing your account With Vodafone My Account you can track your mobile costs and manage your account online at vodafonecoukmyvodafone To find out more please see the Vodafone Business Broadband User Guide on vodafonecoukbusinessbroadband or call us on 08080 034 515 free from a landline or mobile or on 191 from a Vodafone mobile
Anti-Virus Software
Our recommended anti-virus software is F-Secure SAFE For further information please visit vodafonecoukbusinessbroadband
Static IP
Single Static IP address is available as a free feature when requested If you require Multiple Static IP addresses it will be charged as an add on feature Only one block is purchasable per Vodafone Business Broadband Service and will replace any single static IP addresses which exists Minimum terms apply For more information please visit vodafonecoukbusinessbroadband
Mobile Wi-Fi Device
Standalone device included with selected packages or available to purchase separately 4GB of UK data is included per month for the first 24 months if this is exceeded our Standard List Price Charges shall apply Terms apply please visit vodafonecoukbusinessbroadband for details
Vodafone Business Broadband Services
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
15DIRECT DIALLED CALL CHARGES
Call Charges are shown in pence per minute with a charging period determined by the time you are connected to the Network If the price point is published as price per minute then charging is rounded up to the nearest minute Fixed fee Charges are not rounded as these are not based on call duration
Call durations are accurate to the nearest second
A call connection charge per call applies for non-inclusive calls unless otherwise stated (158p on Essentials Tariff and 5p on Premium Tariff)
The rates set out below apply when your inclusive usage has been reached when your Option add-on usage has been reached and also where there is no inclusive all package included
Inclusive calls are subject to a 60-minute maximum duration per call Our Standard List Price shall apply if you exceed the 60-minute maximum duration To continue making inclusive calls simply hang up and redial before the 60 minutes has lapsed
Please be aware of any manufacturer-specific issues which may affect your call Charges (such as your phone manufacturer) For more information please refer to your devicersquos manufacturer documentation
Call Charges to UK Landline and Mobile Numbers
Rates below are for Premium Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound005 pound005
UK Mobile pound005 pound009
0800 0808 0500 Freephone Number
Free Free
Rates below are for Essentials Tariff
Connection Charge
(pence per call)
STANDARD (pence per minute)
Daytime Evening Weekend
UK Landline (numbers beginning with 01 02 03)
pound0158 pound0096
UK Mobile pound0158 pound0108
0800 0808 0500 Freephone Number
Free Free
Direct Dialled Call Charges
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
16CALL CHARGES TO OTHER UK NUMBERS
Access and Service Charges to 08 09 and 118 Numbers
Changes to the Way 08 09 and 118 Calls are Charged
Telephone numbers starting 08 09 and 118 are called service numbers From 1 July 2015 Ofcom (the UK communications regulator) changed the way these numbers are charged These changes are designed to make the cost of calls clearer for you and were communicated through a campaign called UK Calling (please visit ukcallinginfofor further information)
Calls to UK landlines (numbers beginning with 01 02 and 03) are unaffected and will continue to be inclusive during the published periods within this Price Plan Guide
Calls to 084 087 09 and 118 Numbers
From 1 July 2015 the cost of calling these numbers has split into two parts
bull The access charge This is the cost of connecting your call from a Vodafone Business Phone This will be charged at 5p per minute on Premium Tariff and 917p per minute on Essentials Tariff
bull The service charge This is the remainder of the cost of the call
The service charge is decided by the organisation you call who must communicate it clearly
For example if the service charge was 20p per minute the organisation you are calling might say ldquoCalls cost 20p per minute plus your phone companyrsquos access chargerdquo
By adding together our standard access charge and the service charge yoursquoll know exactly how much each call will cost
0800 and 0808 Numbers
Numbers starting 0800 or 0808 will remain free from landlines and also mobile
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
17ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC001 0ppm Service Charge 000 917 000 000 000
SC002 1ppm Service Charge 000 917 083 083 083
SC003 2ppm Service Charge 000 917 167 167 167
SC004 3ppm Service Charge 000 917 250 250 250
SC005 4ppm Service Charge 000 917 333 333 333
SC006 5ppm Service Charge 000 917 417 417 417
SC007 6ppm Service Charge 000 917 500 500 500
SC008 7ppm Service Charge 000 917 583 583 583
SC009 8ppm Service Charge 000 917 667 667 667
SC010 9ppm Service Charge 000 917 750 750 750
SC011 10ppm Service Charge 000 917 833 833 833
SC012 11ppm Service Charge 000 917 917 917 917
SC013 12ppm Service Charge 000 917 1000 1000 1000
SC014 13ppm Service Charge 000 917 1083 1083 1083
SC015 15ppm Service Charge 000 917 1250 1250 1250
SC016 20ppm Service Charge 000 917 1667 1667 1667
SC017 25ppm Service Charge 000 917 2083 2083 2083
SC018 30ppm Service Charge 000 917 2500 2500 2500
SC019 35ppm Service Charge 000 917 2917 2917 2917
SC020 36ppm Service Charge 000 917 3000 3000 3000
SC021 40ppm Service Charge 000 917 3333 3333 3333
SC022 45ppm Service Charge 000 917 3750 3750 3750
SC023 46ppm Service Charge 000 917 3833 3833 3833
SC024 50ppm Service Charge 000 917 4167 4167 4167
SC025 55ppm Service Charge 000 917 4583 4583 4583
SC026 60ppm Service Charge 000 917 5000 5000 5000
SC027 65ppm Service Charge 000 917 5417 5417 5417
SC028 70ppm Service Charge 000 917 5833 5833 5833
SC029 75ppm Service Charge 000 917 6250 6250 6250
SC030 80ppm Service Charge 000 917 6667 6667 6667
SC031 90ppm Service Charge 000 917 7500 7500 7500
SC032 95ppm Service Charge 000 917 7917 7917 7917
SC033 99ppm Service Charge 000 917 8250 8250 8250
SC034 100ppm Service Charge 000 917 8333 8333 8333
SC035 110ppm Service Charge 000 917 9167 9167 9167
SC036 120ppm Service Charge 000 917 10000 10000 10000
SC037 145ppm Service Charge 000 917 12083 12083 12083
SC038 150ppm Service Charge 000 917 12500 12500 12500
SC039 155ppm Service Charge 000 917 12917 12917 12917
SC040 180ppm Service Charge 000 917 15000 15000 15000
SC041 200ppm Service Charge 000 917 16667 16667 16667
SC042 220ppm Service Charge 000 917 18333 18333 18333
SC043 250ppm Service Charge 000 917 20833 20833 20833
SC044 300ppm Service Charge 000 917 25000 25000 25000
SC045 360ppm Service Charge 000 917 30000 30000 30000
SC046 5p Connection Charge 417 917 000 000 000
SC047 10p Connection Charge 833 917 000 000 000
SC048 15p Connection Charge 1250 917 000 000 000
SC049 25p Connection Charge 2083 917 000 000 000
SC050 30p Connection Charge 2500 917 000 000 000
SC051 35p Connection Charge 2917 917 000 000 000
SC052 40p Connection Charge 3333 917 000 000 000
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
18ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
Access and Service Charges to 08 09 and 118 Numbers(Essentials Tariff applicable on Essentials Packages)
ESSENTIALS
Rate Codes Description Connection Charge Access Charge
Service Charge (pence per minute)
Daytime Evening Weekend
SC053 48p Connection Charge 4000 917 000 000 000
SC054 50p Connection Charge 4167 917 000 000 000
SC055 70p Connection Charge 5833 917 000 000 000
SC056 75p Connection Charge 6250 917 000 000 000
SC057 100p Connection Charge 8333 917 000 000 000
SC058 145p Connection Charge 12083 917 000 000 000
SC059 150p Connection Charge 12500 917 000 000 000
SC060 200p Connection Charge 16667 917 000 000 000
SC061 250p Connection Charge 20833 917 000 000 000
SC062 300p Connection Charge 25000 917 000 000 000
SC063 400p Connection Charge 33333 917 000 000 000
SC064 500p Connection Charge 41667 917 000 000 000
SC065 600p Connection Charge 50000 917 000 000 000
SC066 77p Connection Charge + 155ppm Service Charge 6417 917 12917 12917 12917
SC067 80p Connection Charge + 25ppm Service Charge 6667 917 2083 2083 2083
SC068 399p Connection Charge + 139ppm Service Charge 33250 917 11583 11583 11583
SC069 499p Connection Charge + 135ppm Service Charge 41583 917 11250 11250 11250
SC070 550p Connection Charge + 275ppm Service Charge 45833 917 22917 22917 22917
SC071 574p Connection Charge + 299ppm Service Charge 47833 917 24917 24917 24917
SC072 698p Connection Charge + 349ppm Service Charge 58167 917 29083 29083 29083
SC073 250ppm Service Charge 000 917 20833 20833 20833
SC074 5p Connection Charge + 5ppm Service Charge 417 917 417 417 417
SC075 10p Connection Charge + 10ppm Service Charge 833 917 833 833 833
SC076 40p Connection Charge + 40ppm Service Charge 3333 917 3333 3333 3333
SC077 70p Connection Charge + 70ppm Service Charge 5833 917 5833 5833 5833
SC078 150p Connection Charge + 150ppm Service Charge 12500 917 12500 12500 12500
SC079 200p Connection Charge + 200ppm Service Charge 16667 917 16667 16667 16667
SC080 445p Connection Charge + 257ppm Service Charge 37083 917 21417 21417 21417
SC081 0p Connection Charge + 18ppm Service Charge 000 917 1500 1500 1500
SC082 0p Connection Charge + 22ppm Service Charge 000 917 1833 1833 1833
SC083 0p Connection Charge + 350ppm Service Charge 000 917 29167 29167 29167
SC084 250p Connection Charge + 75ppm Service Charge 20833 917 6250 6250 6250
SC085 260p Connection Charge + 99ppm Service Charge 21667 917 8250 8250 8250
SC086 275p Connection Charge + 78ppm Service Charge 22917 917 6500 6500 6500
SC087 898p Connection Charge + 449ppm Service Charge 74833 917 37417 37417 37417
SC088 998p Connection Charge + 499ppm Service Charge 83167 917 41583 41583 41583
SC089 1198p Connection Charge + 599ppm Service Charge 99833 917 49917 49917 49917
SC090 1398p Connection Charge + 699ppm Service Charge 116500 917 58250 58250 58250
SC091 1598p Connection Charge + 799ppm Service Charge 133167 917 66583 66583 66583
SC092 7p Connection Charge + 7ppm Service Charge 583 917 583 583 583
SC093 13p Connection Charge + 13ppm Service Charge 1083 917 1083 1083 1083
SC094 80p Connection Charge + 80ppm Service Charge 6667 917 6667 6667 6667
SC095 100p Connection Charge + 100ppm Service Charge 8333 917 8333 8333 8333
SC096 300p Connection Charge + 300ppm Service Charge 25000 917 25000 25000 25000
SC097 360p Connection Charge + 50ppm Service Charge 30000 917 4167 4167 4167
SC098 360p Connection Charge + 150ppm Service Charge 30000 917 12500 12500 12500
SC099 360p Connection Charge + 200ppm Service Charge 30000 917 16667 16667 16667
SC0100 360p Connection Charge + 360ppm Service Charge 30000 917 30000 30000 30000
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
19ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTSFree 000 000 000 000
Personal Numbering c 1583 1071 620 328
Personal Numbering d 1583 1351 796 796
Personal Numbering e 1583 399 399 399
Personal Numbering f 1583 2425 1617 808
Personal Numbering j 1583 2583 1750 1750
Personal Numbering k 1583 3000 2000 2000
Virtual mobile fw10 1583 958 958 958
Virtual mobile fw12 1583 958 958 958
05 g21 1583 958 958 958
Personal numbering pn1 1583 1667 1667 1667
Personal numbering pn2 1583 4167 4167 4167
Personal numbering pn3 1583 3917 3917 3917
Personal numbering pn4 1583 2083 2083 2083
Personal numbering pn5 1583 1333 1333 1333
Personal numbering pn6 1583 1583 1583 1583
Personal numbering pn7 4250 333 333 333
Personal numbering pn8 1583 1583 1583 1583
Personal numbering pn9 1583 1833 1833 1833
Personal numbering pn10 1583 2750 2750 2750
Personal numbering pn11 1583 4167 4167 4167
Personal numbering pn12 1583 2167 2167 2167
Personal numbering pn13 1583 3083 3083 3083
Personal numbering pn14 1583 2333 2333 2333
Personal Numbering pn15 1583 1000 1000 1000
Personal numbering pn16 1583 1083 1083 1083
Personal Numbering pn17 1583 1167 1167 1167
Personal Numbering pn18 1583 1250 1250 1250
Personal Numbering pn19 1583 750 750 750
Personal numbering pn20 1583 1917 1917 1917
Personal numbering pn21 1583 3250 3250 3250
Personal numbering pn22 1583 833 833 833
Virtual mobile fw1 1583 1292 1292 1292
Virtual mobile fw2 1583 1250 1250 1250
Virtual mobile fw3 1583 1375 1375 1375
Virtual mobile fw4 1583 1333 1333 1333
Virtual mobile fw5 1583 1250 1250 1250
Virtual mobile fw6 1583 1083 1083 1083
Virtual mobile fw7 1583 1042 1042 1042
Virtual mobile fw8 1583 1583 1583 1583
Virtual mobile fw9 1583 833 833 833
Virtual mobile fw11 1583 1083 1083 1083
Paging Services ff10 2167 000 000 000
Paging Services ff3 2083 000 000 000
Paging Services ff8 1500 000 000 000
GBRSNEN 1583 000 000 000
GBRFREFF 000 000 000 000
GBRMOBPAG 1583 1250 1250 1250
IRLNWSSP 2917 000 000 000
Call Charges to Other UK Numbers(Essentials Tariff applicable on Essentials Packages)
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
20ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 1583 10833 13333
Albania 1583 4167 6667
Algeria 1583 4167 6667
American Samoa 1583 13333 13333
Andorra 1583 3333 5833
Angola 1583 8333 10833
Anguilla 1583 5833 8333
Antarctica 1583 13333 13333
Antigua and Barbuda 1583 2083 5000
Argentina 1583 6667 9167
Armenia 1583 7500 10000
Aruba 1583 5833 8333
Ascension Islands 1583 8333 8333
Australia 1583 1250 4167
Austria 1583 2500 5000
Azerbaijan 1583 5000 7500
Bahamas 1583 5833 5833
Bahrain 1583 7500 10000
Bangladesh 1583 2500 5000
Barbados 1583 2500 5000
Belarus 1583 5000 7500
Belgium 1583 1250 4167
Belize 1583 7500 10000
Benin 1583 6667 9167
Bermuda 1583 2083 5000
Bhutan 1583 6667 9167
Bolivia 1583 8333 10833
Bosnia and Herzegovina 1583 4167 6667
Botswana 1583 6667 9167
Brazil 1583 7500 10000
British Virgin Islands 1583 5833 5833
Brunei Darussalam 1583 6667 9167
Bulgaria 1583 4167 6667
Burkina Faso 1583 8333 10833
Burundi 1583 8333 10833
Cambodia 1583 18750 20833
Cameroon 1583 6667 9167
Canada 1583 1250 1250
Cape Verde 1583 8333 10833
Cayman Islands 1583 5833 8333
Central African Republic 1583 12500 12500
Chad 1583 13333 13333
Chile 1583 6667 9167
China 1583 2083 5000
Colombia 1583 8333 10833
Comoros 1583 10833 13333
Congo 1583 10833 13333
Cook Islands 1583 13333 13333
Costa Rica 1583 6667 9167
Croatia 1583 4167 6667
Cuba 1583 10833 13333
Cyprus 1583 2083 5000
International Calls (Essentials Tariff applicable on Essentials Packages)
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
21
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Czech Republic 1583 2500 5000
DR Congo 1583 8333 10833
Denmark 1583 1250 3750
Diego Garcia 1583 16667 16667
Djibouti 1583 8333 10833
Dominica 1583 6667 9167
Dominican Republic 1583 5833 8333
East Timor 1583 18750 20833
Ecuador 1583 8333 10833
Egypt 1583 7500 10000
El Salvador 1583 9167 11667
Equatorial Guinea 1583 10833 13333
Eritrea 1583 9167 11667
Estonia 1583 5000 7500
Ethiopia 1583 9167 11667
Falkland Islands 1583 8333 8333
Faroe Islands 1583 3333 5833
Fiji 1583 8333 10833
Finland 1583 2500 5000
France 1583 1250 3750
French Guiana 1583 10833 13333
French Polynesia 1583 16667 18750
Gabon 1583 6667 9167
Gambia 1583 6667 9167
Georgia 1583 5833 8333
Germany 1583 1250 3750
Ghana 1583 7500 10000
Gibraltar 1583 2083 5000
Greece 1583 1250 3750
Greenland 1583 8333 10833
Grenada 1583 2083 5000
Guadeloupe 1583 7500 10000
Guam 1583 10833 10833
Guantanamo Bay 1583 10833 10833
Guatemala 1583 6667 9167
Guinea 1583 8333 10833
Guyana 1583 9167 11667
Haiti 1583 8333 10833
Honduras 1583 6667 9167
Hong Kong 1583 1250 3750
Hungary 1583 2500 5000
Iceland 1583 3333 6667
India 1583 2500 5000
Indonesia 1583 6667 9167
Iran 1583 9167 11667
Iraq 1583 9167 11667
Ireland (Republic of) 1583 1250 3750
Israel 1583 5000 7500
Italy (Inc Vatican City) 1583 1250 3750
Ivory Coast 1583 9167 11667
International Calls (Essentials Tariff applicable on Essentials Packages)
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
22
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Jamaica 1583 2500 5000
Japan 1583 1250 3333
Jordan 1583 9167 11667
Kazakhstan 1583 6667 9167
Kenya 1583 7500 10000
Kiribati 1583 13333 13333
Kuwait 1583 7500 10000
Kyrgyzstan 1583 6667 9167
Laos 1583 12500 15833
Latvia 1583 5000 7500
Lebanon 1583 9167 11667
Lesotho 1583 6667 9167
Liberia 1583 6667 9167
Libya 1583 4167 6667
Liechtenstein 1583 2083 5000
Lithuania 1583 5000 7500
Luxembourg 1583 2083 5000
Macau 1583 6667 9167
Macedonia 1583 4167 6667
Madagascar 1583 8333 10833
Malawi 1583 6667 9167
Malaysia 1583 4167 6667
Maldives 1583 8333 10833
Mali 1583 8333 10833
Malta 1583 2500 5000
Marshall Islands 1583 13333 13333
Martinique 1583 7500 10000
Mauritania 1583 10833 13333
Mauritius 1583 9167 11667
Mexico 1583 6667 9167
Micronesia 1583 13333 13333
Moldova 1583 5833 8333
Monaco 1583 2917 5833
Mongolia 1583 12500 15833
Montserrat 1583 6667 9167
Morocco 1583 4167 6667
Mozambique 1583 8333 10833
Myanmar 1583 10833 13333
Namibia 1583 6667 9167
Nauru 1583 13333 13333
Nepal 1583 6667 9167
Netherlands 1583 1250 3750
Netherlands Antilles 1583 5833 8333
New Caledonia 1583 16667 16667
New Zealand 1583 2500 5000
Nicaragua 1583 9167 11667
Niger 1583 8333 10833
Nigeria 1583 6667 9167
Norfolk Islands 1583 16667 16667
International Calls (Essentials Tariff applicable on Essentials Packages)
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
23
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
North Cyprus 1583 2083 5000
North Korea 1583 13333 13333
Norway 1583 1250 3750
Oman 1583 7500 10000
Pakistan 1583 2500 5000
Palau 1583 13333 13333
Palestine 1583 5000 7500
Panama 1583 6667 9167
Papua New Guinea 1583 8333 10833
Paraguay 1583 6667 9167
Peru 1583 6667 9167
Philippines 1583 6667 10000
Poland 1583 2500 5000
Portugal 1583 2083 5000
Puerto Rico 1583 5000 5000
Qatar 1583 7500 10000
Reunion 1583 8333 10833
Romania 1583 5000 7500
Russia 1583 5000 7500
Rwanda 1583 8333 8333
San Marino 1583 4167 4167
Sao Tome and Principe 1583 13333 13333
Saudi Arabia 1583 5833 8333
Senegal 1583 9167 11667
Serbia and Montenegro 1583 4167 6667
Seychelles 1583 9167 11667
Sierra Leone 1583 6667 9167
Singapore 1583 1667 4167
Slovakia 1583 2500 5000
Slovenia 1583 4167 6667
Solomon Islands 1583 13333 13333
Somalia 1583 13333 13333
South Africa 1583 5000 7500
South Korea 1583 6667 9167
Spain 1583 1250 3750
Sri Lanka 1583 7500 10000
St Helena 1583 12500 12500
St Kitts and Nevis 1583 5833 8333
St Lucia 1583 2083 5000
St Pierre and Miquelon 1583 5833 5833
St Vincent and The Grenadines 1583 5833 8333
Sudan 1583 6667 9167
Suriname 1583 10833 13333
Swaziland 1583 6667 9167
Sweden 1583 1667 5000
Switzerland 1583 1250 3750
Syria 1583 9167 11667
Taiwan 1583 6667 9167
Tajikistan 1583 8333 10833
Tanzania 1583 6667 9167
International Calls (Essentials Tariff applicable on Essentials Packages)
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
24
ESSENTIALS
Country Call Connection Charge (pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Thailand 1583 6667 10000
Togo 1583 9167 11667
Tokelau 1583 16667 16667
Tonga 1583 12500 12500
Trinidad and Tobago 1583 2083 5000
Tunisia 1583 4167 6667
Turkey 1583 2083 5000
Turkmenistan 1583 7500 10000
Turks and Caicos Islands 1583 6667 9167
Tuvalu 1583 13333 15833
USA 1583 1250 1250
Uganda 1583 6667 9167
Ukraine 1583 5000 7500
United Arab Emirates 1583 5833 8333
Uruguay 1583 6667 9167
US Virgin Islands 1583 5833 5833
Uzbekistan 1583 5833 9167
Vanuatu 1583 13333 13333
Venezuela 1583 6667 9167
Vietnam 1583 12500 15833
Wallis and Futuna Islands 1583 16667 16667
Western Samoa 1583 16667 16667
Yemen 1583 9167 11667
Zambia 1583 6667 9167
Zimbabwe 1583 7500 10000
International Calls (Essentials Tariff applicable on Essentials Packages)
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
25
ESSENTIALS
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 1583 30417
INMSATMM 1583 30417
Inmarsat_Aero 1583 47500
Inmarsat_B 1583 47500
Inmarsat_B_HSD 1583 47500
Inmarsat_BGAN 1583 47500
Inmarsat_BGAN_HSD 1583 30417
Inmarsat_Maritime 1583 30417
Inmarsat_Maritime_HSD 1583 30417
Inmarsat_Mini_M 1583 30417
Inmarsat 1583 30417
Personal_Number 1583 31667
ICO_Global_Comms 1583 31667
Ellipso 1583 31667
Iridium 1583 31667
Globalstar 1583 20833
Other 1583 20833
Emsat 1583 25000
Calls to Satellite Numbers(Essentials Tariff applicable on Essentials Packages)
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
26ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC001 0ppm Service Charge 0 500 0 0 0 ppm only
SC002 1ppm Service Charge 0 500 083 083 083 ppm only
SC003 2ppm Service Charge 0 500 167 167 167 ppm only
SC004 3ppm Service Charge 0 500 250 250 250 ppm only
SC005 4ppm Service Charge 0 500 333 333 333 ppm only
SC006 5ppm Service Charge 0 500 417 417 417 ppm only
SC007 6ppm Service Charge 0 500 500 500 500 ppm only
SC008 7ppm Service Charge 0 500 583 583 583 ppm only
SC009 8ppm Service Charge 0 500 667 667 667 ppm only
SC010 9ppm Service Charge 0 500 750 750 750 ppm only
SC011 10ppm Service Charge 0 500 833 833 833 ppm only
SC012 11ppm Service Charge 0 500 917 917 917 ppm only
SC013 12ppm Service Charge 0 500 1000 1000 1000 ppm only
SC014 13ppm Service Charge 0 500 1083 1083 1083 ppm only
SC015 15ppm Service Charge 0 500 1250 1250 1250 ppm only
SC016 20ppm Service Charge 0 500 1667 1667 1667 ppm only
SC017 25ppm Service Charge 0 500 2083 2083 2083 ppm only
SC018 30ppm Service Charge 0 500 2500 2500 2500 ppm only
SC019 35ppm Service Charge 0 500 2917 2917 2917 ppm only
SC020 36ppm Service Charge 0 500 3000 3000 3000 ppm only
SC021 40ppm Service Charge 0 500 3333 3333 3333 ppm only
SC022 45ppm Service Charge 0 500 3750 3750 3750 ppm only
SC023 46ppm Service Charge 0 500 3833 3833 3833 ppm only
SC024 50ppm Service Charge 0 500 4167 4167 4167 ppm only
SC025 55ppm Service Charge 0 500 4583 4583 4583 ppm only
SC026 60ppm Service Charge 0 500 5000 5000 5000 ppm only
SC027 65ppm Service Charge 0 500 5417 5417 5417 ppm only
SC028 70ppm Service Charge 0 500 5833 5833 5833 ppm only
SC029 75ppm Service Charge 0 500 6250 6250 6250 ppm only
SC030 80ppm Service Charge 0 500 6667 6667 6667 ppm only
SC031 90ppm Service Charge 0 500 7500 7500 7500 ppm only
SC032 95ppm Service Charge 0 500 7917 7917 7917 ppm only
SC033 99ppm Service Charge 0 500 8250 8250 8250 ppm only
SC034 100ppm Service Charge 0 500 8333 8333 8333 ppm only
SC035 110ppm Service Charge 0 500 9167 9167 9167 ppm only
SC036 120ppm Service Charge 0 500 10000 10000 10000 ppm only
SC037 145ppm Service Charge 0 500 12083 12083 12083 ppm only
SC038 150ppm Service Charge 0 500 12500 12500 12500 ppm only
SC039 155ppm Service Charge 0 500 12917 12917 12917 ppm only
SC040 180ppm Service Charge 0 500 15000 15000 15000 ppm only
SC041 200ppm Service Charge 0 500 16667 16667 16667 ppm only
SC042 220ppm Service Charge 0 500 18333 18333 18333 ppm only
SC043 250ppm Service Charge 0 500 20833 20833 20833 ppm only
SC044 300ppm Service Charge 0 500 25000 25000 25000 ppm only
SC045 360ppm Service Charge 0 500 30000 30000 30000 ppm only
SC046 5p Connection Charge 417 500 000 000 000 ppc only
SC047 10p Connection Charge 833 500 000 000 000 ppc only
SC048 15p Connection Charge 1250 500 000 000 000 ppc only
SC049 25p Connection Charge 1667 500 000 000 000 ppc only
SC050 30p Connection Charge 2500 500 000 000 000 ppc only
SC051 35p Connection Charge 2917 500 000 000 000 ppc only
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
27ACCESS AND SERVICE CHARGES TO 08 09 AND 118 NUMBERS
PREMIUM
Rate Codes DescriptionConnection
Charge(pence per call)
Access Charge(pence per
minute)
Service Charge (pence per minute)Charge type
Daytime Evening Weekend
SC052 40p Connection Charge 3333 500 000 000 000 ppc only
SC053 48p Connection Charge 4000 500 000 000 000 ppc only
SC054 50p Connection Charge 4167 500 000 000 000 ppc only
SC055 70p Connection Charge 5833 500 000 000 000 ppc only
SC056 75p Connection Charge 6250 500 000 000 000 ppc only
SC057 100p Connection Charge 8333 500 000 000 000 ppc only
SC058 145p Connection Charge 12083 500 000 000 000 ppc only
SC059 150p Connection Charge 12500 500 000 000 000 ppc only
SC060 200p Connection Charge 16667 500 000 000 000 ppc only
SC061 250p Connection Charge 20833 500 000 000 000 ppc only
SC062 300p Connection Charge 25000 500 000 000 000 ppc only
SC063 400p Connection Charge 33333 500 000 000 000 ppc only
SC064 500p Connection Charge 41667 500 000 000 000 ppc only
SC065 600p Connection Charge 50000 500 000 000 000 ppc only
SC066 77p Connection Charge + 155ppm Service Charge 6417 500 12917 12917 12917 ppc + ppm (both charges
apply from start of call)
SC067 80p Connection Charge + 25ppm Service Charge 6667 500 2083 2083 2083 ppc + ppm (both charges
apply from start of call)
SC068 399p Connection Charge + 139ppm Service Charge 33250 500 11583 11583 11583 ppc + ppm (both charges
apply from start of call)
SC069 499p Connection Charge + 135ppm Service Charge 41583 500 11250 11250 11250 ppc + ppm (both charges
apply from start of call)
SC070 550p Connection Charge + 275ppm Service Charge 45833 500 22917 22917 22917 ppc + ppm (ppm starts
after first 60 seconds)
SC071 574p Connection Charge + 299ppm Service Charge 47833 500 24917 24917 24917 ppc + ppm (ppm starts
after first 60 seconds)
SC072 698p Connection Charge + 349ppm Service Charge 58167 500 29083 29083 29083 ppc + ppm (ppm starts
after first 60 seconds)
SC073 250ppm Service Charge 000 500 20833 20833 20833 ppc + ppm (ppm starts after first 60 seconds)
SC074 5p Connection Charge + 5ppm Service Charge 417 500 417 417 417 ppc + ppm (ppm starts
after first 60 seconds)
SC075 10p Connection Charge + 10ppm Service Charge 833 500 833 833 833 ppc + ppm (ppm starts
after first 60 seconds)
SC076 40p Connection Charge + 40ppm Service Charge 3333 500 3333 3333 3333 ppc + ppm (ppm starts
after first 60 seconds)
SC077 70p Connection Charge + 70ppm Service Charge 5833 500 5833 5833 5833 ppc + ppm (ppm starts
after first 60 seconds)
SC078 150p Connection Charge + 150ppm Service Charge 12500 500 12500 12500 12500 ppc + ppm (ppm starts
after first 60 seconds)
SC079 200p Connection Charge + 200ppm Service Charge 16667 500 16667 16667 16667 ppc + ppm (ppm starts
after first 60 seconds)
SC080 445p Connection Charge + 257ppm Service Charge 37083 500 21417 21417 21417 ppc + ppm (ppm starts
after first 60 seconds)
Access and Service Charges to 08 09 and 118 Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
28CALL CHARGES TO OTHER UK NUMBERS
PREMIUM
Rate CodesCall Connection
Charge(pence per call)
Service Charge (pence per minute)
Daytime Evening Weekend
NTS Free pound000 pound000 000 000
Personal Numbering c 500 pound01071 620 328
Personal Numbering d 500 1351 796 796
Personal Numbering e 500 399 399 399
Personal Numbering f 500 2425 1617 808
Personal Numbering j 500 2583 1750 1750
Personal Numbering k 500 3000 2000 2000
Virtual fw10 500 958 958 958
Virtual fw12 500 958 958 958
05 g21 500 958 958 958
Personal numbering pn1 500 1667 1667 1667
Personal numbering pn2 500 4167 4167 4167
Personal numbering pn3 500 3917 3917 3917
Personal numbering pn4 500 2083 2083 2083
Personal numbering pn5 500 1333 1333 1333
Personal numbering pn6 500 1583 1583 1583
Personal numbering pn7 4300 333 333 333
Personal numbering pn8 500 1583 1583 1583
Personal numbering pn9 500 1833 1833 1833
Personal numbering pn10 500 2750 2750 2750
Personal numbering pn11 500 4167 4167 4167
Personal numbering pn12 500 2167 2167 2167
Personal numbering pn13 500 3083 3083 3083
Personal numbering pn14 500 2333 2333 2333
Personal numbering pn15 500 1000 1000 1000
Personal numbering pn16 500 1083 1083 1083
Personal numbering pn17 500 1167 1167 1167
Personal numbering pn18 500 1250 1250 1250
Personal numbering pn19 500 750 750 750
Personal numbering pn20 500 1917 1917 1917
Personal numbering pn21 500 3250 3250 3250
Personal numbering pn22 500 833 833 833
Virtual mobile FW1 500 1292 1292 1292
Virtual mobile FW2 500 1250 1250 1250
Virtual mobile FW3 500 1375 1375 1375
Virtual mobile FW4 500 1333 1333 1333
Virtual mobile FW5 500 1250 1250 1250
Virtual mobile FW6 500 1083 1083 1083
Virtual mobile FW7 500 1042 1042 1042
Virtual mobile FW8 500 1583 1583 1583
Virtual mobile FW9 500 833 833 833
Virtual mobile FW11 500 1083 1083 1083
Paging Services FF10 2200 000 000 000
Paging Services FF3 2100 000 000 000
Paging Services FF8 1500 000 000 000
Call Charges to Other UK Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
29INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Afghanistan 500 10000 12500
Albania 500 3750 5833
Algeria 500 3750 5833
American Samoa 500 12500 12500
Andorra 500 2917 5000
Angola 500 7500 10000
Anguilla 500 5000 7500
Antarctica 500 12500 12500
Antigua and Barbuda 500 1667 4167
Argentina 500 5833 8333
Armenia 500 6667 9167
Aruba 500 5000 7500
Ascension Islands 500 7500 7500
Australia 500 833 3333
Austria 500 2083 4167
Azerbaijan 500 4167 6667
Bahamas 500 5000 5000
Bahrain 500 6667 9167
Bangladesh 500 2083 4167
Barbados 500 2083 4167
Belarus 500 4167 6667
Belgium 500 833 3333
Belize 500 6667 9167
Benin 500 5833 8333
Bermuda 500 1667 4167
Bhutan 500 5833 8333
Bolivia 500 7500 10000
Bosnia and Herzegovina 500 3750 5833
Botswana 500 5833 8333
Brazil 500 6667 9167
British Virgin Islands 500 5000 5000
Brunei Darussalam 500 5833 8333
Bulgaria 500 3750 5833
Burkina Faso 500 7500 10000
Burundi 500 7500 10000
Canada 500 833 833
Cape Verde 500 7500 10000
Cayman Islands 500 5000 7500
Central African Republic 500 11667 11667
Chad 500 12500 12500
Chile 500 5833 8333
China 500 1667 4167
Colombia 500 7500 10000
Comoros 500 10000 12500
Congo 500 10000 12500
Cook Islands 500 12500 12500
Costa Rica 500 5833 8333
Croatia 500 3750 5833
Cuba 500 10000 12500
Cyprus 500 1667 4167
Czech Republic 500 2083 4167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
30INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
DR Congo 500 7500 10000
Denmark 500 833 3333
Diego Garcia 500 15833 15833
Djibouti 500 7500 10000
Dominica 500 5833 8333
Dominican Republic 500 5000 7500
East Timor 500 18750 20833
Ecuador 500 7500 10000
Egypt 500 6667 9167
El Salvador 500 8333 10833
Equatorial Guinea 500 10000 12500
Eritrea 500 8333 10833
Estonia 500 4167 6667
Ethiopia 500 8333 10833
Falkland Islands 500 7500 7500
Faroe Islands 500 2917 5000
Fiji 500 7500 10000
Finland 500 2083 4167
France 500 833 3333
French Guiana 500 10000 12500
French Polynesia 500 15833 18750
Gabon 500 5833 8333
Gambia 500 5833 8333
Georgia 500 5000 7500
Germany 500 833 3333
Ghana 500 6667 9167
Gibraltar 500 1667 4167
Greece 500 833 3333
Greenland 500 7500 10000
Grenada 500 1667 4167
Guadeloupe 500 6667 9167
Guam 500 10000 10000
Guantanamo Bay 500 10000 10000
Guatemala 500 5833 8333
Guinea 500 7500 10000
Guyana 500 8333 10833
Haiti 500 7500 10000
Honduras 500 5833 8333
Hong Kong 500 833 3333
Hungary 500 2083 4167
Iceland 500 3750 5833
India 500 2083 4167
Indonesia 500 5833 8333
Iran 500 8333 10833
Iraq 500 8333 10833
Ireland (Republic of) 500 833 3333
Israel 500 4167 6667
Italy (Inc Vatican City) 500 833 3333
Ivory Coast 500 8333 10833
Jamaica 500 2083 4167
Japan 500 833 2917
Jordan 500 8333 10833
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
31INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Kazakhstan 500 5833 8333
Kenya 500 6667 9167
Kiribati 500 12500 12500
Kuwait 500 6667 9167
Kyrgyzstan 500 5833 8333
Laos 500 11667 15000
Latvia 500 4167 6667
Lebanon 500 8333 10833
Lesotho 500 5833 8333
Liberia 500 5833 8333
Libya 500 3750 5833
Liechtenstein 500 1667 4167
Lithuania 500 4167 6667
Luxembourg 500 1667 4167
Macau 500 5833 8333
Macedonia 500 3750 5833
Madagascar 500 7500 10000
Malawi 500 5833 8333
Malaysia 500 3750 5833
Maldives 500 7500 10000
Mali 500 7500 10000
Malta 500 2083 4167
Marshall Islands 500 12500 12500
Martinique 500 6667 9167
Mauritania 500 10000 12500
Mauritius 500 8333 10833
Mexico 500 5833 8333
Micronesia 500 12500 12500
Moldova 500 5000 7500
Monaco 500 2500 5000
Mongolia 500 11667 15000
Montserrat 500 5833 8333
Morocco 500 3750 5833
Mozambique 500 7500 10000
Myanmar 500 10000 12500
Namibia 500 5833 8333
Nauru 500 12500 12500
Nepal 500 5833 8333
Netherlands 500 833 3333
Netherlands Antilles 500 5000 7500
New Caledonia 500 15833 15833
New Zealand 500 2083 4167
Nicaragua 500 8333 10833
Niger 500 7500 10000
Nigeria 500 5833 8333
Norfolk Islands 500 15833 15833
North Cyprus 500 1667 4167
North Korea 500 12500 12500
Norway 500 833 3333
Oman 500 6667 9167
Pakistan 500 2083 4167
Palau 500 12500 12500
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
32INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Palestine 500 4167 6667
Panama 500 5833 8333
Papua New Guinea 500 7500 10000
Paraguay 500 5833 8333
Peru 500 5833 8333
Philippines 500 5833 9167
Poland 500 2083 4167
Portugal 500 1667 4167
Puerto Rico 500 4167 4167
Qatar 500 6667 9167
Reunion 500 7500 10000
Romania 500 4167 6667
Russia 500 4167 6667
Rwanda 500 7500 7500
San Marino 500 3750 3750
Sao Tome and Principe 500 12500 12500
Saudi Arabia 500 5000 7500
Senegal 500 8333 10833
Serbia and Montenegro 500 3750 5833
Seychelles 500 8333 10833
Sierra Leone 500 5833 8333
Singapore 500 1250 3750
Slovakia 500 2083 4167
Slovenia 500 3750 5833
Solomon Islands 500 12500 12500
Somalia 500 12500 12500
South Africa 500 4167 6667
South Korea 500 5833 8333
Spain 500 833 3333
Sri Lanka 500 6667 9167
St Helena 500 11667 11667
St Kitts and Nevis 500 5000 7500
St Lucia 500 1667 4167
St Pierre and Miquelon 500 5000 5000
St Vincent and The Grenadines 500 5000 7500
Sudan 500 5833 8333
Suriname 500 10000 12500
Swaziland 500 5833 8333
Sweden 500 1250 4167
Switzerland 500 833 3333
Syria 500 8333 10833
Taiwan 500 5833 8333
Tajikistan 500 7500 10000
Tanzania 500 5833 8333
Thailand 500 5833 9167
Togo 500 8333 10833
Tokelau 500 15833 15833
Tonga 500 11667 11667
Trinidad and Tobago 500 1667 4167
Tunisia 500 3750 5833
Turkey 500 1667 4167
Turkmenistan 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
33INTERNATIONAL CALLS
PREMIUM
CountryCall Connection Charge
(pence per call)
Call Charge (pence per minute) ndash Anytime
Landline Mobile
Turks and Caicos Islands 500 5833 8333
Tuvalu 500 12500 15000
USA 500 833 833
Uganda 500 5833 8333
Ukraine 500 4167 6667
United Arab Emirates 500 5000 7500
Uruguay 500 5833 8333
US Virgin Islands 500 5000 5000
Uzbekistan 500 5833 8333
Vanuatu 500 12500 12500
Venezuela 500 5833 8333
Vietnam 500 11667 15000
Wallis and Futuna Islands 500 15833 15833
Western Samoa 500 15833 15833
Yemen 500 8333 10833
Zambia 500 5833 8333
Zimbabwe 500 6667 9167
International Calls(Premium Tariff applies on Phone only Premium Packages and Business Phone)
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
34CALLS TO SATELLITE NUMBERS amp OPERATOR CONNECTED CALLS
PREMIUM
DestinationCall Connection Charge
(pence per call)Call Charge (pence per
minute) ndash AnytimeSATINMBBSD 500 30417
INMSATMM 500 30417
Inmarsat_Aero 500 47500
Inmarsat_B 500 47500
Inmarsat_B_HSD 500 47500
Inmarsat_BGAN 500 47500
Inmarsat_BGAN_HSD 500 30417
Inmarsat_Maritime 500 30417
Inmarsat_Maritime_HSD 500 30417
Inmarsat_Mini_M 500 30417
Inmarsat 500 30417
Personal_Number 500 31667
ICO_Global_Comms 500 31667
Ellipso 500 31667
Iridium 500 31667
Globalstar 500 20833
Other 500 20833
Emsat 500 25000
PREMIUM
Dial Prefix Operator Type Charge
100 National Free to call Onward call connection charges apply as set out above
155 International Free to call Onward call connection charges apply as set out above
195 Special Assistance 10 free-of-charge calls per day Onward call connection charges apply as set out above
Calls to Satellite Numbers(Premium Tariff applies on Phone only Premium Packages and Business Phone)
Operator Connected Calls (Applies on Premium Tariff )
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804
Copyright copy 2018 Vodafone Limited All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies
Charges exclude VAT which shall be charged at the standard rate Charges may be subject to change in accordance with the terms of the AgreementOB1
804