VMware Enterprise Management – The Vision cf

© 2011 VMware Inc. All rights reserved

Enterprise ManagementVision, Strategy & innovation

Colin Fernandes, VMware Management Business Unit

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The Cloud Era: Two Forces of Change

Business

Dynamic, Agile and EfficientIT Architectures and

Business Models

Connected, Mobile, Information-Centric World

3

The New Cloud Architecture and Operating Model

How is the industry enabling this?

Federate geo-distributed sites and

providers

Hybrid Cloud Transformation

Re-define hardware / software boundary - storage, network, security delivered at scale - virtualized datacenter

fabric

Cluster Transformation

Govern a broad diversity of business

critical workloads

Hypervisor Transformation

4

A New Era in IT Management: Become the Broker of IT Services

IT Service Management

Cloud is at an inflection point that will transformthe delivery and management of IT services

Systems Management

Mainframe Distributed Computing

Web Cloud

Job Scheduling

Cloud Management

Broker of IT ServicesSource, deliver and manage

the quality of services: • Cost• Compliance & risk• Service levels

PrivatePublic

Hybrid

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Cloud Requires a New Approach to IT Management

Traditional IT Management

OS

APP O

SA

PP OS

APP O

SA

PP OS

APP O

SA

PP

Services and assets tied together in complex, brittle, vertical stacks that are hard to change and manage

Business agility suffers

IT able to keep up with speed of the business

OS

OS

Cloud Management

Service components are abstracted and sourced from dynamic resource pools with horizontal layers loosely bound into services

6

Key Tenets of VMware Management’s Strategy

VMware simplifies management by

embedding and tightly integrating management capabilities into its cloud

platform

Embedded, Integrated Management

VMware improves IT effectiveness and

efficiency of disparate teams and processes

through converged management solutions

Converged Management

VMware provides unprecedented visibility

into, and control of, costs and risks to help

you run IT like a business, leveraging

both private and public cloud services

Run IT Like a Business

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Existing Apps New Enterprise Apps SaaS Apps

Cloud Application Platform

Modernize Today’s Apps. Build for Tomorrow’s.

Cloud Application Platform

Applications as a Service

The New Automation and Management Model

Existing Datacenters Public Cloud Services

Empowered, Secure, Mobile Workforce

End-UserExperience

Desktop Provisioning

Dynamic Resource Right-Sizing

New Generation of Enterprise Apps

Platform as a Service

ApplicationProvisioning

ApplicationPerformance

End User Computing

End User Freedom. IT Control.

Cloud Infrastructure &Management

Intelligent Virtual Infrastructure.

End User Computing

End User Computing as a Service

Cloud Infrastructure &Management

Infrastructureas a Service

A More Flexible, Efficient Infrastructure

Automated Operations

Security & Compliance

EnterpriseHybrid Cloud

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Existing Apps New Enterprise Apps SaaS Apps

Bringing IT All Together to Deliver IT as a Service

Source, deliver and manage services to the business

based on an understanding of cost, risk, compliance

and business value

• IT Financial Management

• IT Governance, Risk & Compliance

• Service Portfolio Management

IT Business Management

Cloud Application Platform

Applications as a Service

End User Computing

End User Computing as a Service

Cloud Infrastructure &Management

Infrastructureas a Service

Run IT like a business to ensure cost-effective

business agility

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Introducing VMware’s Cloud Management Suites

vFabric Application

Management Suite

VMware IT Business

Management Suite

vCenter Operations

Management Suite

Simplify management in

virtual and hybrid cloud environments and accelerate the journey to IT as a

Service

IT Financial Management, Service Level Management, Vendor Governance

New capabilities from Digital Fuel acquisition

Simplified application provisioning and performance management

Optimized for Spring-based Java applications on vCloud Director

Enhanced integration of performance, capacity and configuration management

New application discovery & dependency mapping capability

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How Does Cloud Impact Operations Management?

Scale

Higher VM/Admin Ratios

More Responsibility

More Data

1

Change

Rapid Change

Dynamic Environment

Unplanned Demand

2

Convergence

New Architectures

Heterogeneous Environments

Embedded Management

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“… have 2 VI admins managing 1,600 VMs.”

Christus Health

“False alerts and data overload -- 25,000 static thresholds and metrics”

Stanford Medical

“Lot of friction between the infrastructure and

operations teams”

Maximus

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VMware’s Approach to “Cloud Operations”

Scale Change Convergence

ComprehensiveVisibility

Health

Risk

Efficiency

1

IntelligentAutomation

Performance

Capacity

Configuration

2

ProactiveManagement

Analyze

Optimize

Forecast

3

Patented Analytics Integrated Approach Designed for Cloud

vCenter Operations Management Suite

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vCenter Operations Management Suite

Business Benefits delivered by vCenter Operations

“We’ll be able to reduce our monitoring tools from

over 300 to about 30.”

Kaiser Permanente

ComprehensiveVisibility

IntelligentAutomation

ProactiveManagement

“Notified the storage team before they were

even aware of an issue.”

Maximus

“Troubleshooting time reduced by 50%”

TUI Infotec

• Higher QoS

• Fewer Incidents

• Tool Consolidation

• Compliance

• Faster MTTR

• Improved Collaboration

• Resource Utilization

• …

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vCenter Operations Management Suite

vCenter Operations Manager Dashboard

What is it?

• Integrated and highly automated performance, capacity and configuration management

• Industry leading Cloud Operations management console that integrates with 3rd party solutions

• Continuous compliance analysis and remediation

Why is it unique?

• Patented analytics self learn “normal” in a dynamic environment

• Integrated approach converges Operations Management disciplines to enable proactive incident avoidance

• Tightly integrated with vSphere and vCenter

• Designed and built for cloud; extensible to legacy solutions

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Sensitive Data

Discovery

Application Discovery

Identity Context

LogicalTrust Zones Protection

ConfigurationManagement

Efficient Endpoint

Protection

Data Activity Monitoring

DataEncryption

New World: Security & Compliance for the Hybrid Cloud

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Trusted Cloud - Security & Compliance

What is it?

• Comprehensive solution for endpoint, edge, application and data security

• Continuous compliance assessment and remediation for vSphere

• Operational best practices and regulatory requirements (e.g., PCI, SOX)

Why is it unique?

• Security for logical constructs in dynamic / mobile environments

• Most comprehensive regulatory compliance enforcement

• Built for hybrid cloud

PCI

DISA

VMware

Cluster ACluster B

VMware vSphere + vCenter

Virtual Datacenter 1

DMZ PCI compliant

HIPAA compliant

Web

Virtual Datacenter 2

vShield Endpoint

vShield Edge

vShield App and Data vCenter Configuration

Manager

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Velocity and type of Data Center Events, Metrics and Analytics

SecurityEvents

HW Performance

Availability

Admin actions

App Performance

Usage Data Metrics

Web App

How do we leverage all of this data??

New Behavior Patterns, Statistical

and Analytical Operational

Management

Techniques

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Introducing the New Management Suites

vFabric Application

Management Suite

VMware IT Business

Management Suite

vCenter Operations

Management Suite

Simplify management in

virtual and hybrid cloud environments and accelerate the journey to IT as a

Service

IT Financial Management, Service Level Management, Vendor Governance

New capabilities from Digital Fuel acquisition

Simplified application provisioning and performance management

Optimized for Spring-based Java applications on vCloud Director

Enhanced integration of performance, capacity and configuration management

New application discovery & dependency mapping capability

18

Application Management Challenges in the World of Cloud

• Manage applications holistically and separately from the supporting infrastructure resources

• Dynamically manage applications that move across, and run across, public and private clouds

• Horizontally integrate management from deployment, through monitoring, to ongoing change

Modern, cloud-ready application frameworks

require the ability to:

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VMware’s Active Application Management strategy

• Manage applications holistically and separately from the supporting infrastructure

• Build and manage applications that move and run across, public and private clouds

• Collaborate between across key functions: deployment, monitoring and change

Optimize

Isolate, trouble shoot, remediate,

change

Deploy

Components, Topology, resource

allocation, environment binding

.

Monitor

Resources, compliancy,

transactions, users, change impact

Collaborate

Topology Update

Scale Policy

Monitoring

Policy

Reboot

Burst compute

Add Capacity

Build Instrument

Early

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vFabric Application Management Suite

vFabric AppDirectorWhat is it?• Closed-loop application provisioning and

monitoring to improve DevOps collaboration

• Media library of standardized application components and settings to deploy and manage applications quickly

• Drag and drop canvas to simplify construction of application blueprints

Why is it unique?• Decoupled application and infrastructure

management to facilitate hybrid cloud deployments

• Just minutes to define an application deployment topology and execution plan, then deploy the application

• Optimized for vFabric, but extensible to other components that may be part of your Spring applications

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vFabric Application Management Suite

vFabric Application Performance Manager

What is it?

• Closed-loop optimization and remediation for resolving application performance issues

• Consolidated and integrated resource, transaction and code performance monitoring with application focused KPIs

• Closed loop remediation of performance problems to fix them quickly

Why is it unique?

• Purpose-built for dynamic, hybrid cloud with quick deployment and time to value

• Consolidated application health view shows performance problems at a glance

• Tightly integrated to the vSphere platform, vFabric components and Spring development environments

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VMware’s IT Business Management Suites

vFabric Application

Management Suite

VMware IT Business

Management Suite

vCenter Operations

Management Suite

Simplify management in

virtual and hybrid cloud environments and accelerate the journey to IT as a

Service

IT Financial Management, Service Level Management, Vendor Governance

New capabilities from Digital Fuel acquisition

Simplified application provisioning and performance management

Optimized for Spring-based Java applications on vCloud Director

Enhanced integration of performance, capacity and configuration management

New application discovery & dependency mapping capability

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Why IT Business Management is Critical to Cloud

Today’s IT lacks business context

• How do I show my value to the business?

• How much does IT cost?

CIOs need better cost, vendor and service level management

• Accurate information required to make fact-based decisions

• Cloud sourcing means IT is evolving to be a Service Broker

Existing approaches do not solve the problem

• Highly manual, complex, fragmented processes

• Error prone with no audit trail

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VMware IT Business Management Suite

IT Finance Manager

VMware ITBM Modules

IT Vendor Manager

IT Service Level Manager

What is it?

• Integrated modules for IT financial, service level and vendor management

• CIO dashboard shows information broken down to business unit, geo and service

• Built on capabilities acquired from Digital Fuel, industry pioneer and leader in ITFM

Why is it unique?

• SaaS-based solution purpose-built for hybrid cloud environments

• Integrated approach to understanding the interrelationship of costs, services and value

• Tightly integrated with vCenter Chargeback for metering and showback of infrastructure, operations and application costs

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Best Practice & Modular Approach For Your ITBM Journey

VISIBILITY

• Actuals / Budgets

• Cost Modelling

• Show back

• Bill of IT

Maturity• Accuracy

• Reliability

CONTROL

• Financial Analysis

• Business Cases

• Capital Planning

• Contract Mgmt

• Spend Analysis

• Asset Tracking

Maturity• Efficiency

• Predictability

REACTIVE MGMT

• Demand Planning

• Prioritization

• Actual TCO

• Vendor Mgmt

• Benchmarking

Maturity• Cost Visibility

• Bus. Alignment

PROACTIVE MGMT

• Strategy evaluation

• System of record

• Cost Optimisation

• Activity Based Costing

• Multi-source Mgmt

• ROA Analysis

• Financial alternatives

Maturity• Accountability

• Insight

SUSTAINABLE CONTINUOUS IMPROVMENT

• Governance-supported funding

• Portfolio Cost Mgmt

• Service Pricing

• IT Value Measurement

• Active Project Audit

• Price/Performance evaluation

Maturity• Value

• Strategic alignment

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Summary

Cloud requires a new approach to management

vFabric Application

Management Suite

VMware IT Business

Management Suite

vCenter Operations

Management Suite

Expanded/new suites show VMware’s progress and commitment

VMware is focused on a new operational model for cloud

Embedded, Integrated

Management

ConvergedManagement

Run IT like a

Business

© 2011 VMware Inc. All rights reserved

Introducing VMware Infrastructure & Operations Management Whiteboard

Verite Warriss, EMEA Partner Manager

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vApp Custom

vApp 2

Virtual

vApp 1

End User/LOB

VI/InfraTeam

Ops Team

More VMs& Change

SLA?

HigherQoS

More Apps& Services

VMware Cloud Infrastructure & Ops Mgmt

Self-ProvisioningStd. + Policies

WorkflowsCost Metrics #VMs/admin

Resource EfficiencyDRS, DPM & Thin Prov. Pwr, Cooling, Storage

Built-in AvailabilityHA, FT & SRM Downtime

Proactive Perf. Mgmt False alerts, incidents Visibility + Control

Cap Analytics/PlanningRight-size + Reclaim5:1 30:1 VMs/ESX

Costs

“Your Cloud”

Change & Config MgmtAutomated Patch + Change

Compliance

“Zero touch” Infrastructure

Automated Operations

Your Goals and Challenges:Mgmt Tools & Complexity

Operating Costs & EfficiencyPrivate Cloud – How?

Budget:75% maint.

Physical

Efficiency & Scale

Time & QOS

InnovationMore Value!

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vApp Custom

vApp 2

Virtual

vApp 1

End User/LOB

VI/InfraTeam

Ops Team

More VMs& Change

SLA?

HigherQoS

More Apps& Services

VMware Infrastructure & Ops Mgmt

Self-ProvisioningStd. + Policies

WorkflowsCost Metrics #VMs/admin

Resource EfficiencyDRS, DPM & Thin Prov. Pwr, Cooling, Storage

Built-in AvailabilityHA, FT & SRM Downtime

Proactive Perf. Mgmt False alerts, incidents Visibility + Control

Cap Analytics/PlanningRight-size + Reclaim5:1 30:1 VMs/ESX

Costs

“Your Cloud”

Change & Config MgmtAutomated Patch + Change

Compliance

“Zero touch” Infrastructure

Automated Operations

Your Goals and Challenges:Mgmt Tools & Complexity

Operating Costs & EfficiencyPrivate Cloud – How?

Budget:75% maint.

Physical

Efficiency & Scale

Time & QOS

InnovationMore Value!

vSphereSite Recovery Mgr

vCloud DirectorvCenter ChargebackvService Manager CP

vCenter Operations

Management Suite

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Thank You