Vmware End User Computing Presentation

8/6/2019 Vmware End User Computing Presentation

http://slidepdf.com/reader/full/vmware-end-user-computing-presentation 1/52

© 2009 VMware Inc. All rights reserved

Modernize the Desktop with VMware View



2

The New IT Stack

Cloud Infrastructure and Management

Cloud Application Platform

End-User Computing



3

Evolution to End User Computing

PC Centric User-Centric



4

Evolution of the Customer’s Journey

MODERNIZETHE DESKTOP

Secure and Optimize the Traditional Windows Environment

Desktop, Desktop App, User Data, Virtual Machine

UNIFY USERMANAGEMENT

Bridge Legacy and Cloud Architectures

Legacy, SaaS, and Device Apps, User Data, Users

DELIVER USERCENTRIC COMPUTING

Collaborative User Workspace

Users and Policies, Any App and Data



5

Data

Apps

OS

Data

OS

Desktop Apps

Modernize, Optimize and Secure the Desktop

Private Cloud

Data

Desktop Apps

OS

VMware



6

OS

Desktop Apps

Modernize, Optimize and Secure the Desktop

OS

Data

Apps

OS

Data

Apps

OS

Data

Apps

Data

Private CloudVMware



7

Modern Desktop Solution Components

R e d u c e

I T

C o

s t s

Usability

Flexibility

UserExperience

Simplicity

Efficiency

Security

Management

Availability Reliability

ScalabilityPlatform



8

Modern Desktop Benefits

VMw are V iewreduces desk t opTCO by up t o 50%Source: IDC White Paper, 2009

OPEX Cost Savings

Reduce help desk calls Improve desktop management efficiency

Simplify security and compliance

Provision users & deploy desktops inminutes

CAPEX Cost Savings

Reduce storage requirements Improve desktop consolidation ratios

Improve backend user density

OPEX Savings

Reduce help desk calls

Improve desktop management efficiency

Simplify security and compliance

Provision users & deploy desktops inminutes

End User Flexibility & Productivity

Reduce end-user downtime

Automate desktop and data backup

High availability and business continuity

Increase desktop access



9

Modern Desktop Momentum

“Using the latest virtualization

technology from VMware, Clements can push out a Windows 7 desktop…It could be an old office XP machine, a

personally owned netbook or a

computer in an Internet cafe in Kuala

Lumpur,

for

that

matter.

The

employee

gets full access to company e‐mail, databases and business applications.”

– Byron Acohido , technology reporter

“ThinApp 4.6 supports virtualizing Microsoft Internet Explorer 6, which reportedly eases

the challenge of virtualizing legacy IE6

applications for 32‐bit and 64‐bit Win7

desktops.”

– Bruce Hoard,

technology columnist

“Challengers to Microsoft Outlook and Exchange

come and go, but VMware

may have a winner with its

new Zimbra appliance.... with VMware sales and

support backing Zimbra, I think this challenge to

Exchange has some real possibilities. ”

– Eric Knorr, editor in chief



10

Modern Desktop Architecture

User Experience

PCoIP, MultiMonitor

Print, Multimedia

USB redirection

Offline Support

Management

VMware View Manager

Vmware View Composer

VMware ThinApp

Platform

VMware vSphere for desktops



11

Usability

Flexibility

UserExperience

Simplicity

Efficiency

Security

Management


ScalabilityPlatform



12

Reliability for Desktops

Ensure optimal desktop

performance• Protection from planned

server downtime

• vMotion

• Protect from planned storagedowntime

• Storage vMotion



13

Availability for Desktops

Reduce desktop

downtime• Ensure zero downtime and

zero data loss

• VMware Fault Tolerance

• Protect against unplannedserver downtime

• High Availability

• Recover quickly from plannedor unplanned site downtime

• Site Recovery Manager



14

Scalability for Desktops

Built for the largest

desktop environments• Optimized for desktop

workloads

• Tuned and optimized to supportthousands of users

• Shrink and grow desktopsbased on demand and priority

• Dynamic Resource Sizing

• Add resources on demand

• Hot add resources, devices, storage



15

Usability

Flexibility

UserExperience

Simplicity

Efficiency

Security

Management


ScalabilityPlatform



16

Managing the Modern Desktop

Simplicity with SingleConsole Management

Manage desktop components

from a single console Operating System

Applications

Apply policy, assignapplications and deploydesktops

Monitor and troubleshoot

with a unified view of thedesktop infrastructure



17

Template

Flexible Desktop Provisioning

Automate provisioning

from a template

On-demand provisioning

Multiple types of desktops

Persistent, Non-persistent,Individual

Consistent administrative

experience

ViewManager

vCenterBanner Health was able toprovision 2600 users in

under 10 days.



18

Integrated Application Management

Simplified Application Management

Entitle ThinApp applications

Individual Desktop

Pool of desktops

Deliver ThinApp applications to desktop

Full – executed locally

Streaming – executed from datacenter

Application Dashboard

Inventory of ThinApp applicationsmanaged by VMware View

Optimize entitlement process perapplication group



19

Operating System

Eliminate Conflict with Application Virtualization

Features• Decouple applications and data from OS

• Agent-less architecture

• Wide platform and application support

• Plug into existing application management tools

• Deployment flexibility

Benefits• Enable OS migrations and streamline

application patch updates

• Enable application mobility and accessflexibility

• Minimize the number of desktop images

• Eliminate application conflicts

• Enable use of multiple versions of applications

Application Application

Operating System

VOS VOS

Application

sandbox

Application

sandbox

App Files App Files



20

Package Once, Deploy Everywhere





22

Simplify Antivirus Processes with vShield Endpoint

Improve performance andeffectiveness of existing endpointsecurity solutions

Offload AV activity to Security VM (SVM)

Eliminate desktop agents and AV storms

Enable comprehensive desktop VMprotection

Centrally manage AV service across VMswith detailed logging of AV activity

Partner Integration through EPSEC API -Trend Micro

VMPersona

APP

OSKernel

BIOS

VMPersona

APP

OSKernel

BIOS

VMPersona

APP

OSKernel

BIOS

SVM

OS

VMware vSphere

AV

Hardened

Introspection





24

Usability

Flexibility

UserExperience

Simplicity

Efficiency

Security

Management


ScalabilityPlatform



25

Delivering The Best User Experience

Adaptive protocol for optimal userexperience on LAN and WAN

End-to-end software solutionwith optional hardware

Addressing requirements fromthe task worker to power user

Multi-monitor support, USBredirection, Printing, andmultimedia



26

Flexible Access Across Devices

Desktop PC/Laptop

Windows, Mac OSor Repurposed PCs

Mobile Devices

iPad, iPhone*

Android*

Thin Client/Zero Client

Broad IndustrySupport

* Wyse Pocket Cloud



27

Offline Access and Mobility

Check out virtual desktops to physical devices

Support devices that lose network connectivity

Extend policies to offline users

“Heartbeat” back to datacenter• Synchronization, Update, Remote Expiration

Support mobile users, contractors and

EOIT/BYOPC use cases

View Manager



28

Use Cases



29

2 1 2 1

Modern Desktop Use Cases

2 1 2 1

Financial

Services

Federal

Govt

State & Local

GovtHealthcareEducation

BPO (Outsourcing and Offshoring )

Global 1000

Roaming Desktop/Follow Me Desktop (includes Remote Access)

EOIT(students)

Application Compatibility

Windows 7 Migration

BPO (Outsourcing and Offshoring )



30

Accelerating Windows 7 Migration

Audit/Assessment

Applicationcompatibility and

Remediation

Hardware/SoftwareAcquisition

OS +App+Driverinstallation

RestoreUser/ApplicationData and Train

users

Test & Deploy

Applicationcompatibility and

Remediation

Step 1- Virtualizeapplications first before

trying to recode

Test and Deploy

Step 2 – Use Desktopvirtualization to deliver

flexible desktop

Cost = $513KTime taken = 12.9K hrs

Based on 2000 user desktop migration with 250 applications

Up to 50%saving

in cost and timeVs. physical

OS Mi i H VM H l



31

OS Migrations – How VMware Helps

ThinApp Makes OS Migrations Easier !

• Application Conflicts can arise through OS Migrations!• Eliminates App Conflicts through Virtualization.

• Reduced memory consumption and page file usage.

• Easy Deployment & Retraction of Apps with any OS!

• No App Tentacles and Uninstall Artifacts.

• ThinApp Integrates into virtually any ESD.

• An OS with fewer native apps is easier to upgrade

• Reduced Support Desk Calls All Around!• ThinApp packaged apps are easy to update.

• Support Time for Troublesome apps reduced to virtually nothing!

• User Data Migration Can Have Issues.

• ThinApp packaged apps can virtualize User Data.

• ThinApp Sandbox controls allow data to exist outside of User Profiles.

F ll IE6 S t Wi 7 d 2008 R2



32

Full IE6 Support on Win 7 and 2008 R2

Easily Create IE6 packages

• No “install capture” - Harvest of IE6 from

XP SP3

• Easy deployment into newer OSs

• Run IE6 on both 32-bit and 64-bit systems• Run IE6 side-by-side with native IE

• Run different versions of components

(Java, .NET/ActiveX, Flash, etc.) in

separate IE6 packages on same Win 7

• No more “Web App Hell”!

• Thindirect allows seamless user experience

between browsers

• GPO policy based administration of URL’s

associated with different browser versions

http://blogs.vmware.com/thinapp/2010/06

/internet-explorer-6on-windows-7.html

For more info..

http://blogs.vmware.com/thinapp/2010/06/internet-explorer-6on-windows-7.html






33

Customer Case Studies

ChallengesT h T Gl b l



34

“I would tell my peers in IT that VMware View really helps you centralize management of IT resources while delivering excellent desktop performance for remote users. At TechTeam,it’s enabling us to expand our revenue-generating helpdesk operations cost-efficiently,

through an infrastructure that can scale and adapt quickly to meet future demands .”

—Daniel Chapiewski,Global Infrastructure Director

Control costs of business growth and expansion

Speed of application deployment

Reduce repair overhead

Data security and protection issues

Deliver high performance desktops to agents worldwide

Challenges

Increase customer confidence with centralized data security

Improve quality of service for revenue generating LOB

Quick provisioning and reduce repair/support burden

Enable remote access / work from home

Building a private cloud strategy with servers, desktops and vApps

VMware View and ThinApp

Deployed across two datacenters in US and Belguim

Helpdesk agents across Europe, AP and South America Repurposed PCs and Thin Clients

Tech Team Global

Challenges

Solution

Results

ChallengesU i it f T l d



35

“VMware View really extends the boundaries of the university out to our students

wherever they are—students can access their H drives,applications, and network resources even if they’re off campus.”

—Joshua Spencer,Desktop Development,

Limited IT resources

Difficult to secure information on local hard drives

Time consuming application upgrades

Limited availability for student lab time

No remote access to applications or University resources

Challenges

500 virtual desktops and over 30 virtual apps

Student labs now available 24 x 7 x 365

Provision virtual desktops <2 minutes

0% failure rate for application upgrades

Application upgrades in 5 minutes

VMware View with View Composer and ThinApp

Thin clients on campus

Both LAN and WAN access

University of Toledo

Challenges

Solution

Results

ChallengesO t i M t l i S h l di t i t



36

Students had limited access to computing resources

Existing PC deployment under utilized

Tradition 1:1 computing was not an option – too expensive todeploy and maintain

Challenges

Over 2,000 virtual desktops in production

Increased use of technology in the classroom

Lower cost thin clients allowed for larger deployment 40% increase on devices with same staff

OPEX savings – can support even with budget cuts

VMware View

Mobile thin clients on carts – 60 per school

Teachers reserve computers for weeks at a time

Ontario-Montclair School district

“ VMware View also allowed us to get more laptops into children’s hands, and to give them more high-quality,instructional time with their computers. We know we are now doing a better job advancing our students and preparing them for high school.”

—Jeremy WoodTechnology PlanningCoordinator

Challenges

Solution

Results



37

Getting Started

Where are you in the Journey?



38

COST EFFICIENCYQUALITY OF SERVICE

Where are you in the Journey?

Sponsorship

Business Value

Confidence

Key Capabilities

Stage IT Production

IT

Reactive

Cost Savings

Credibility

Provisioning

CAPEX

OPEX

Cost Efficiency

Business Production

IT / LOB

Selective

Speed

Stability

SLAs

CAPEX

OPEX

Availability

Responsiveness

Quality of Service

BUSINESS AGILITYITaaS

CIO

Proactive

Streamlined Processes

IT-as-a-Service

Quality of Life

CAPEX

OPEX

Availability

Responsiveness

Compliance

Time-to-market

Business Agility

Before You Get Started Things to think about



39

Before You Get Started….Things to think about

NotServer

Server virtualization architecture is not exactlyportable for desktops

TeamDynamics

Desktop modernization cuts across more ITsilos than server virtualization

Focus Lack of sponsor and commitment to change

EndUsers

Don’t forget about them! User acceptance iscritical to success

StorageStorage architecture is not optimized for

desktops

Network What is the current state?

Assessment



40

Assessment

Audit the environment

• Server virtualization status, skill set available

• Existing end user environment – applications, network, system performance

Evaluate User Profiles

• Identify User populations, usage patterns, user experience requirements

• Identify use cases for desktop modernization

• Rank use cases by impact from modernization

Evaluate applications• Identify application virtualization candidacy

• Prioritize applications for desktop modernization

Assessment Pilot Production Expansion

Application Evaluation



41

Application Evaluation

Audit: What is out there?

• Application inventory (native, client/server, browser, SaaS)

• End user types and requirements

Assess: Understand Attributes

• Require installation of a hardware driver

• Installation footprint of application

• Any dependencies like .NET, Java, etc• Leverage plugins and/or install any services

Prioritize: Determine candidacy and complexity• Low, medium, high complexity

• Non-candidates (with or without workarounds)

Pilot



42

Pilot

Pilot Phase

• Select low complexity use case and ensure success criteria is finalized

• Roll out pilot to < 200 users for testing

Plan & Design

• Baseline metrics and performance expectations

• Design architecture to scale –pilot to subset

• Optimize process for virtual environment

User Acceptance Testing• Pilot to actual users – not just IT

Monitor / Optimize / Tune

• Continuous improvement cycle between IT and end users

Assessment Pilot Production Expansion

Requirements for Design



43

Requirements for Design

BasicRequirements

ApplicationsRequirements

PeripheralRequirements

ConnectivityRequirements

Service LevelRequirements

Design

Production



44

Production

Expand pilot to remaining users

User Acceptance

• Evangelize and educate

•

Leverage original testers to evangelize deployment



Assess &Plan

Pilot Production Expansion

Expansion



45

Expansion

Rinse and repeat

Expand to additional use cases by priority

• Scope infrastructure systems and end user requirements for each use case

User Acceptance

• Advertise internally and leverage early adopters for evangelism



Assess &Plan

Pilot Production Expansion





© 2009 VMware Inc. All rights reserved

BACKUP SLIDES

Tools to Help – Professional Services Offerings



48

Assessment Pilot Production

VMwareView/ThinApp

Jumpstarts

Plan & Design forVMware View

Plan and Design forVMware ThinApp

View Upgrade Service

Tools to Help Professional Services Offerings

Desktop VirtualizationAssessments

VMware View PilotVMware ICM

Education Offerings

VMware View Pricing and Packaging



49

VMware View Pricing and Packaging

View Enterprise View Premier

vSphere for desktop

vCenterView Manager

View Composer

Local Mode

vShield Endpoint

ThinAppPricing per ConcurrentConnection $150 $250



50

Availability Worldwide through authorized resellers, OEM’s or direct from VMware.

Eligibility Purchase of 500+ seats of ThinApp

Duration Eligible purchases from May 1, 2011 – Sept 15, 2011

Offer Receive a VMware ThinApp client at for $19 each.

Over 50% discount of list price.

Detail SnS needs to be purchased separately

No Pricing Promotion for ThinApp Suite

Not applicable to VPP and Advantage + partners

Windows 7 Migration with VMware



51

Windows 7 Migration with VMware

Double the speed and half the cost of traditional migration

Support for IE6

Ensure application compatibility before migration



Vmware End User Computing Presentation

Documents