S Mill Products – Textiles and Garments VIYELLATEX ESTABLISHING CLOSE COLLABORATION WITH SAP® ENTERPRISE SUPPORT Company • Name: Viyellatex Group • Location: Gazipur, Bangladesh • Industry: Mill products – textiles and garments • Products and services: Yarn, fabric, print- ing, embroidery, accessor garment products • Revenue: US$108 million (2007) • Employees: 10,195 • Web site: www.viyellatexgroup.com • Implementation partner: Attune Consulting Challenges and Opportunities • Implement the SAP® ERP application to harmonize real-time data and business processes across various independent business units and divisions • Achieve operational excellence • Ensure transparency, enhance productivi- ty, and reduce wastage Objectives • Implement SAP ERP and the SAP Apparel and Footwear application with minimal disruption to business • Establish guaranteed service-level agreements SAP Solutions and Services • SAP ERP • SAP Apparel and Footwear • SAP Enterprise Support services, delivered by the SAP Active Global Support organization Implementation Highlights • Implemented business best practices of the apparel and footwear industry through process reengineering and improvements • Developed strategy to monitor and miti- gate risks Why SAP • Close collaboration and continued engagement with SAP • Best-practice implementation methodology • Protection of mission-critical operations combined with fast and predictable resolution of major project issues • Enablement of integrated and standardized solution operations Benefits • High lev • Maximum value from investment in SAP solutions • Continuous quality checks to help ensure smooth implementation and subsequent operations • Quick issue resolution with service-level agreements for mission-critical situations When textile manufacturer Viyellatex Group needed to integrate and standardize real-time data and business processes across its inde- pendent business units, it chose the SAP® ERP application. SAP Enterprise Support services, provided by the SAP Active Global Support organization, helped Viyellatex meet its goals. QUICK FACTS We just implemented SAP [software] across all our business units. With the functionality, we expect to attain operations, increase productivity, and reduce wastage. Our core objective is to establish ourselves in the global high-end segment and expect SAP Enterprise Support will stake our business on the way there and beyond. K. M. Rezaul Hasanat, Chairman and CEO, Viyellatex Group “ ” absolute efficiency in all aspects of our