Viva Group Presentation

Viva Group presentationNovember 2015

Viva Group presentation

February 2016

Information about Viva Group

2000

2001 2002 2003 2004 2005 2006

2007 2008 2009 2010

2011 2012 2013 2014

2015

Realize SA was founded on June 2000 and is now called Viva Wallet Holdings

Viva Services (viva.gr) was founded

Viva payments was founded

Group Viva Wallet Holdings belongs to 5 shareholders

Since November 2014 the company began a strategic partnership with the investment companies owned by Marianna I. Latsis and Paris Kasidokostas-Latsis. 

Viva Evolution / 180+ employees

2000

2002

2004

2006

2008

2010

2012

2014

20152013

20092005

4x25x

75x

100x

160x

and

we

are

grow

ing…

27.39%

Customer Care & Operations

Development & IT(Services-Payments)

Marketing & Sales

Accounting Compliance / AML / Risk

56.16%9.59%3.42%3.42%

Licenses / certifications

About Viva Wallet Holdings

One of the leading Greek IT companies, specializing in the following sectors:

Web-Based application development (CMS, transactional,e-ticketing,e-payments)

Online Marketing (Websites, e-mail Marketing, Online Promotional Activities, Web games)

Mobile Applications Development

Social Media Marketing

Search Engine Optimization / Search Engine Marketing

Integration of IT Applications with Telephony Services

About Viva Wallet Holdings

The company stands out in the Greek Market for its innovative and multiple award winning services:

Aegean Airlines' "Μπείτε στον κόσμο του Flyinbook“ (2009)

• Aegean Airlines Corporate Website (2009)

iHelpGreece Website (2009)

EFG Eurobank's "Photocard" website (2008)

Creative Use of Internet category for the "Nescafe Online, 40 ώρες δωρεάν Internet“ (2008)

Best Corporate Site for Hellas On Line website (2008)

Clients

Flight tickets

Ferry tickets

Hotel

Car rental

Buses

Travel

VIVA ONLINE SERVICES

A company that provides a full suite of online services including travel, telecom and event tickets to consumers and businesses.

B2BB2C

Concerts

Theaters

Sports

Conferences

Entertainment

VoIP

numbers

Mobile refill

IN services

Telecom

Taxi

Car Insurance

TicketingTaxi

HotelsTelecom

TICKETING

Tickets Inventor

y websiteMobile

app

Affiliate websitesreseller

s

Box office app

Call center

Channels

e-ticketAccess controlTheater or music producers,

Sports teams, Venues, Festivals, Congress organizers

Complete online ticketing tool

B2C

TICKETING

3.000+ Viva Wallet Spots for Ticket Sales / Cash Payments

Promotion and advertise through

24/7 customer care

website Mobile Appnewsletter social mediaFacebook / twitter / google+

Mall + Leaflet

80% of Greek theaters and music producers such as

TICKETING

Badminton Theater

Athens and Epidaurus

festival

The Athens concert hall

Detox Events

Fuzz live music club

Gazarte National theater of Northern

Greece

Poreia Theater

Half Note Jazz Club

Vembo Theater

Tzeni Karezi Theater

Neos Kosmos Theater

Technopolis City of Athens

Gagarin 205

Super League and Basket League

TICKETING

TAXI

This application is a complete solution that covers and upgrades the entire spectrum of operating a taxi while it offers to a driver the possibility of integrated customer information, but also increase revenue through resale of third party services.

Viva Taxi App

Taxi driver’s app

Client’s app

Reseller’s app

TAXI / Features

Taxi Company

Reduced operating cost• Fully equipped and

well trained call center / data center

Improved Service / Revenue growth• Serving more calls and passengers• minimize talks• Shorter waiting times• quality services• Safer services

Driver

Better management of his• Calls / A Fully automated

algorithmic allotment of TAXI rides – fully transparent process

• Appointments• Routes• payments - Customer

billing (credit card or cash)

Create new revenue streams for the driver• Viva Payment Services

Reseller• creating a network of

partners

TAXI / Features

Client• Find a taxi easier• Safer transport / the passenger knows the driver’s name and

the car’s sign• WiFi access• Cash or Credit card use

Resellers• They have their own taxi booking system / no need to call a

taxi company• profit potential from their own pricing policy• No internet access needed / IVR system available for

automatic order placement• User friendly sales reporting

HOTELS

Viva.gr offers you an integrated room management system with incredibly privileges

ROOMS

Chan

nel

s

hotels.viva.gr

11876

Mobile

Channel Manager

HOTELS / FeaturesFeatures

Room management platform

Offers

Sales through 150 channels

Multiple price lists

Advantages

Immediate registration and disposal of your room

Free promotion / 1 newsletter per month to 1.700.000 recipients

Low commission

Multiple users

Action’s files

Online reservation form

Many sales channels

Online sales with cash or card

24/7 support / 13855 - 11876

TELECOM

Telecommunication services provided through the Internet

VoIP Numbers

IN Services

VoIP FollowMe VoiceMail Fax2Mail Voice recorder

Call recorder

Message free of charge

Click2 Call IVR Queue

VIVA PAYMENTS

• Viva Payments Services SA is a licensed e-money institution for operations in the EEA-31 region by the Bank of Greece.

• PCI-DSS Compliant for cards processing

• An extensive network of physical points (through retail chains etc. which become Representatives/ resellers) for accepting payments (cash, e-money)

• Viva Payments introduces Viva Wallet, innovative payments services for individuals, business and professionals, combining maximum security with flexibility and support.

VIVA WALLET

B2CViva Wallet Account

Viva Wallet App

Viva Wallet Card

B2B ResellersViva Wallet Account/ Card/ AppPOS / MPOS Checkout solutions (e-shops)Pay with mobile

Unique Payment features

VIVA WALLET for clients

Viva Wallet – is a digital repository that allows you to store securely your personal information, your card’s details or even your money. Is the easiest way to make payments and money transfers

Add money with many convenient methods (cash, card, e-money, e-banking, pay@home)

Send money to a friend completely free, real time

Secure online payments and transactions

Real time monitoring & control

Online bill payments

Instant Issue No bank account needed - Accepted at 32 million locations in Greece and abroad with the Mastercard brand B2C

VIVA WALLET App B2C

All Viva Services are now available on your mobile

B2C

Viva services | Promotions | Top Up | Payments / Transfers/ Saved Cards | Find a taxi | Online gaming

Free money transfer using the recipient’s telephone number

Pay a professional using only their VAT number

Open an account and issue a card without banks

USPS FOR CLIENTS

B2C

VIVA WALLET Card

• Prepaid reloadable Chip & PIN and contactless transaction plastic MasterCard

• Automatically connected with your Viva Wallet balance

• Instant Issuing -  No bank account needed• Real time control and transaction security• The most competitive and surprise-free pricing

B2C

Viva Wallet Account+ App + Card

VIVA WALLET for Merchants

Viva payments offers a set of innovative payment services to businesses and professionals, providing leading security, flexibility and continuous support.

POS / MPOS Checkout solutions(e-shops)

Pay with mobile

Unique Payment features

B2B

VIVA WALLET account

Viva Wallet is your new business account.A new way of being paid securely, make payments and sell anywhere at any time.

Viva wallet app

• Free acquisition - easy and instant activation• One single account for online & physical stores• Unique payment solutions

• Web Pos - Accept payments by cards through web application• Card present transaction through POS / mPOS• Payment notifications• Payment buttons• Mobile Payments with no service fee

• Paying your suppliers / your bills• Direct and easy money transfer to another Viva Wallet or a

bank account customer, supplier or partner

Viva wallet card B2B

POS / MPOS

You can now accept card present transactions easily and securely. Choose the Viva Wallet POS terminal that best suits your needs

• All cards accepted• Monthly installments• Daily sales clearance • Instant activation • A ready-to-use solution• Transparent pricing - No monthly fees• State of the art security

Wireless

03

Counter top

02

mPOS

01

B2B

• Optimized payment flow• Continuous improving• One-click buy for Viva Wallet users

Pay with Viva Wallet

CHECKOUT SOLUTIONS / E - SHOPS

Find the payment solution to suit your business needs.

• Minimum development required• Supports all payment methods• One-click buy for Viva Wallet users

Redirect

• PCI-DSS compliant without redirect

• Maximizes conversion rates• Simple integration process

Native

B2B

Pay with mobile

• No service fee• Direct payment & real time monitoring• Ready to use solution - No development required B2B

Pay with QR Code Pay with VAT number

No service fee!

UNIQUE PAYMENT FEATURES

PaymentButtons

Recurringpayments

Paymentnotifications

B2B

B2B

RESELLERS - Physical Store Payments

• E – money code• Viva Payments order code payment (cash + card)

• Bill payments• Mobile refill

Services

• Viva.gr services

3000+ physical stores

We collaborate with 3.000+ physical stores all over Greece and we give people the opportunity to make payments fast and easy.

THANKS FOR WATCHING