Name: Areta Nwosu
Name:Areta Nwosu
I can help you grow your business and build your relationship with
your customers…
…with 9 years of Telecoms Experience in:
Line ManagementCustomer ServiceProject ManagementCall Management
And in…
BSC/RBS Support: Fault reporting
Immediate real time interventionEmergency Handling
Software Support
Optimizing the service the customer contact team provides the customer
Including experience in…
Driving market research into customers social media habits
Managing the company blog for the collation of profitable
ideas
2nd Class Upper; 2nd in my class
I have a Bachelor of Engineering
Degree in Metallurgical and Materials Engineering
And an MBA from the
University of Leicester
Specialization: Employee Relations
So What?
I convert customer complaints…
…into 100% favorable reports
in less than six months in creative, cost-effective ways.
I transform green employees into high-performers…
I recruit and manage both local and foreign staff, motivating them to consistently high-
perform and achieve company targets.
I handle tough, high-pressure situations
and solve complex problems quickly and effectively.
I help achieve company targets faster, easier and cheaper by offering innovative solutions
I build strong customer relationships by helping customers achieve and
even exceed their goals.
My Hobbies are:
Writing Books
So far, I’ve published two
Film-Making using skills gained from here
Mastering French and Italian
I Live
Here
My work has taken me to many countries…
SwedenSwitzerland
SpainUK
IrelandNetherlands
Hungary
South AfricaGhana
Cote D’Ivoire,Kenya,
Sierra Leone
US