Vision Services Co-Ordinator

7/25/2019 Vision Services Co-Ordinator

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VISION SERVICES CO-ORDINATOR: Job Pack

Reg. Charity 526088


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Key responsibilities:

1. Working with colleagues to deliver activities which engage

blind and partially sighted people to improve their own quality

of life.

2. To be proactive in developing a clear referral pathway intoGalloways by liaising with a range of health and social carepartners and community groups.

3. To carry out an initial assessment which identifies need and

ensures that Galloways enables people to meet their goals?

4. To have knowledge and understanding of health, social care

and welfare benefits relevant to visually impaired people and

their families.

5. To keep accurate and up to date confidential records and

reports and to provide routine monitoring information as

required.

6. To attend all meetings and training programmes as requested

and agreed by Galloways.

7. To provide specialist information and guidance regarding sightloss to the wider sector and general public.

8. To work in co-operation with the Fundraising Department in

order to maximise income generating opportunities for

Galloways Society for the Blind.

9. To promote the work of Galloways Society for the Blind, in

collaboration with colleagues across the organisation.

10. To ensure the implementation of all policies and proceduresand quality standards as required by Galloways Society for

the Blind.

11. To keep up to date with new developments and ideas and to

be flexible in service delivery.

12. To develop good working relationships with local community

groups and keep up to date with local activities.

13. To encourage people to be supporters of Galloways Societyfor the Blind.


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14. To undertake any other duties that are requested and that are

commensurate with the remit of the post.

15. To embrace our values, mission and vision in everything we

do.

Performance ManaementTo actively participate in the organisations performancemanagement processes including appraisal and induction.

Traininand developmentTo undertake training and development activities as agreed withyour line Manager.

QualityTo work to service level agreements, organisational standards andexternal quality standards. To implement, monitor and reviewquality standards to ensure continuous improvement.

Health & SafetyEnsure that all work is undertaken in accordance with health andsafety legislation rules and regulations. To follow procedures and

be aware of matters that relate to the duties of the post.

Use of ResourceEnsure value for money and best use of resources in all activitiesrelated to the post.

Galloways values and Equal OpportunityTo support Galloways core values and carry out all responsibilitieswith due regard to Galloways Equal Opportunities Policy and

procedures.

Other dutiesThis job description is not an exhaustive list. The post holder maybe required to undertake other duties as directed by your lineManager


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Person Specification

Post: Vision Service Co-ordinator

The person specification is used to help identify suitablecandidates and to ensure that all applicants are judged on fair andobjective criteria, which is relevant to the post.

We will be looking for applicants who can show that they meet ouressential requirements. You should, therefore, use the informationbelow to help you to complete your application form.

Essential/

Desirable

Criteria

Education and Training

Willingness to undertake training and

continuing professional development

Essential

Experience

Experience of working with disabled peoplein the community

Desirable

Experience of disability and/or working withpeople directly affected by sight loss andtheir families

Desirable


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Experience of forging links and

partnerships with local charities and

organisations

Desirable

Administrative skills including record

keeping and writing reports Essential

Experience of providing information and

advice Desirable

Experience of dealing with health

professionals/Local Authority services

Desirable

Experience of using IT systems (e.g.Microsoft Office, Email, Internet, etc)

Essential

Ability to relate to people at all levels andas a part of a team Essential

Ability to set services/activities up from

scratch Essential

Ability to recognise problems and seekrelevant and appropriate advice Essential

Ability to set realistic goals for self and

people directly affected by sight loss EssentialAbility to work on own initiative and liaisewith line manager as and when required

Essential

Excellent interpersonal and communicationskills

Essential

Qualities and competencies

Drive and passion for delivering high qualityservices. Essential

Ability and confidence to challenge thinkingEssential

Demonstrate self-motivation and excellenttime management skills in a range ofsettings

Essential

Ability to demonstrate an understanding

and commitment to Equal Opportunitiesand Anti-discriminatory practice

Essential


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This information will be used as part of the shortlisting process

Other requirements

Knowledge of health and safety and

safeguarding issues as it applies to the role Desirable

Understanding of the issues facing people

affected by sight loss Desirable

Ability to travel independentlyEssential

Being comfortable working alongside guidedogs Essential

Flexible approach to working hours andarrangements Essential


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Workinfor Galloways

Job Title Vision Services Co-ordinator

Location

This post will be based at our Morecambe office. However youmay be required to visit all our offices on a regular basis.

SalaryThe salary for this post is 12,000 per annum however a lowersalary maybe offered to a suitable candidate without the requiredexperience.

Hours of WorkNormal office hours are 21 per week, times and days to benegotiated. However you may be required to work some additionalhours to meet the demands of the role.

Benefits

Pension

After a qualifying period of six months, the Society will offer tocontribute 2% of salary into a Stakeholder Scheme on behalf of allemployees.The Trustees will consider making up to a 2%contribution to other pension schemes in respect of eligiblemembers of staff holding personal pension schemes at thecommencement of their employment with the Society.

HolidaysThe holiday year runs from 1stApril to 31 March. Holiday

entitlement for this post is 14.5 days per annum excluding BankHolidays. This increases to a maximum of 18 days dependingupon length of service.


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Compassionate LeaveGalloways will consider each request for leave on compassionategrounds on an individual basis.

Probationary PeriodAll new appointments are subject to a probationary period of 6months.

Learning and DevelopmentGalloways is committed to supporting the learning anddevelopment of all staff and volunteers to ensure we are able toachieve our operational and strategic objectives. As part of ourdevelopment and support initiatives, we promote coaching,mentoring and job shadowing.

Equal OpportunitiesGalloways is committed to supporting diversity and workingtowards equal opportunities for all, in all aspects of its work.

Smoking PolicyGalloways has a non-smoking policy throughout the organisation.

Information for CandidatesInformation required from your application

Galloways provides an application form, therefore we will onlyaccept CVs if they accompany a completed application form. Thefollowing specific points are aimed at providing guidance for theinformation required on your application.

If there are any gaps in your employment, please include detailsof these in your application or supporting letter.

If we do not receive your application form by the closing date, wewill be unable to process your application further.

Job Description and Person SpecificationA Job Description and Person Specification are enclosed whichdetail the main responsibilities and duties required. As part of yourapplication please provide a Supporting Statement. This should

describe how your skills, knowledge, experience and qualitiesmatch those described within the person specification. The PersonSpecification highlights which requirements will be used to shortlist


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candidates through your application and those which will beassessed by other methods such as by interview or tests.

Within your Supporting Statement you need to give examples ofhow you meet the requirements which you will be shortlisted

against. If you have gained the necessary skills and experience ina voluntary capacity you should include details of this in yoursupporting statement.

People with a DisabilityWe aim to provide information to candidates in the right format forthem. If you have not received information in the right format foryour needs, please let us know. Candidates selected for interviewshould inform us of any special needs they may have in relation tothe interview as soon as possible.

Interview and SelectionInterviews are normally carried out by a panel and verbal feedbackwill be provided to candidates selected for interview.

If you are selected for interview you will be notified within twoweeks of the closing date. If you have not heard within 3 weeks,you should assume you have not been successful in yourapplication. As a non-profit making organisation, and in order to

keep our administrative costs low, we are unable to confirm receiptof your application.

ReferencesYou should provide details of references from your current or mostrecent employer and the referee should be either your linemanager or the personnel department. References will be takenfor the previous three years employment and details should beprovided for this period.

DeclarationFor this post Galloways will seek clearance from the CriminalRecords Bureau.

Data ProtectionInformation provided by candidates as part of their application willbe held for the purposes of this recruitment only and will then bedestroyed. Information provided by the appointed candidate will

be retained in relation to their employment contract.


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Equal Opportunities Policy

Introduction

Galloways recognises that discrimination and inequality are stillwidespread in society as a whole. We are therefore working toachieve Equal Opportunities for all staff irrespective of disability,ethnic origin, gender, marital status, age, sexual orientation,religious belief or ideology. This applies to employment, to ourservice provision and to our relationships with externalorganisations.

Galloway's policy on Equal Opportunities applies to all Trustees, allemployees and trainees,volunteers, receivers of our services,

organisations that we work with and those who act on our behalf.

Aims of our Policy

To demonstrate the commitment of Galloways in being a fair andreasonable employer and service provider.

To ensure that the individual potential of all employees isrecognised and that their talents and resources are utilised to thefull. Furthermore that no individual employee or group of

employees receives less favourable treatment in relation toemployment or access to resources.

To ensure that all our staff promote equality in the workplace andin the services we deliver.

Commitment

Galloways will:


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Recognise and comply with its legal obligations under the RaceRelations Act, the Sex Discrimination Act, the DisabilityDiscrimination Act and any other statutes in force

Fulfil its social responsibilities towards employees, potential

employees and the communities in which we operate.

Review all policies, procedures and practices, relating to allaspects of employment, to ensurethat they reflect Galloway'scommitment to equal opportunities, amending and updatingthem where appropriate.

Ensure that all customers, clients and people who use ourservices are treated fairly and equitably and receive theservices appropriate to their needs.

Recognise and embrace the benefits of diversity throughout theorganization including the protected characteristics of EqualitiesAct 2010: Age Disability, Gender reassignment, Marriage andcivil partnership, Pregnancy and maternity, Race, Religion orbelief, Sex, Sexual orientation

Responsibility

All employees have a responsibility for implementing the EqualOpportunities policy in all aspects of their work and for promotinggood and non-discriminatory practices. The Chief Executive hasoverall responsibility for implementation of equal opportunities andgood practice.

Reviewed June 2014

Vision Services Co-Ordinator

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