Vishal Sikka and the Growth of Infosys

7/24/2019 Vishal Sikka and the Growth of Infosys

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N

Nihal


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The

Founders


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Hitchhiking from Paris to Mysoreulgarian Guards

!ransformed from a confused "eftist into a detercompassionate capitalist

The Compassionate Capitali


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Applauded for everything from its business model to delivery excellenleadershipto its corporate governance.

It was the rst Indian company to o!er stoc" options to employees in went public.

In 1###% it became the rst Indian company to list on the &A'(A).

It was also the rst in India to report *uarterly nancials% issue guidaninsider trading% come up with the concept of a lead independent direc


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The company was growing at a fast pace and nobody had a campus

There was a lot of employee pride and people clamoured to be part o

+ne of the best training programmes in the IT industry.

,urthy assembled a crac" team at Infosys whose roles were clear-cu

'et processes and rules for predictability% *uality% scale and growth.

,urthy is not apologetic about the company/s focus on margins and

"This has become such a part of our DNA that our sales people don't wtheir rates. Because if you reduce, margins will go down. When usenobody dared come to my room and say want to sell at a lower ratetoday, #hibulal has ta!en that iew. $ris too! that iew. Nandan too

Therefore, selling in a di%cult mar!et is more di%cult. &y iew has adon't care about the top line, care about the bottom line

"nfosys does not sign on the dotted line. We understand eery


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,urthy on 'uccession lanning loyalty and longevity guns

"When you hae a class of people all of whom are brilliant, then you autohow long they hae shown this brilliance. #o while we had other people Bala!rishnan and others we had to ma!e a decision based on longeity

and the !ind of responsibility they hae handled. $ris was theoretically abut he gae it up oluntarily and )aghaan was not interested in ta

responsibility.*


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&ile"ani - the strategist and rainma"er

Infosys had an extraordinary advantage over any other company - thcharismatic leadershipwho had the ability to open the boardroom of2000 company.

The brand was very di!erently recognised in the world. &andan had

relationships.


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4I remember the time wwas there. It was a veInfosys. They were very

their strategy. I 3ust 'hibulal. 5hat is thestrategic focus now64 executive said.

o An internal restructuring% complacency towards customers% rigid conterms% and a stubborn high-margin pricing model

o 'an3ay urohit - 'enior 7ice resident and Global 8ead of roducts% 'olutions

o 9urope - They were not responsive.

o &ot customer savvy

o Ama:ing C++ but not much of a C9+


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Top executives found the longevity argument fallaciou

The loss of "ey leaders% coupled with the exit of manyexecutives over the past two years may have drained company of both thought leadership and client relatio


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;9&95 A&( &95$!he Mantra for competiti%eness in the High&!ech

;9&95I&Gthe 'usiness to compete 'etter through

9


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21ploring &95solutions ,ith=its% the new atoms

High&tech companies must step out of the physical paradigm to considele%erage emerging technologies to digiti/e 'usinesses# and go o

unprecedented %alue

Technological discontinuities

3hen ne, technologies create transformations# they also 'ring a'out!hese are occurring faster and faster# lea%ing the enterprises ,ith %ery saction

;ewiring value chains

4isruption is re,iring high&tech %alue chains 5s the e1isting %alue chaincreasing pressure# it is imperati%e that the high&tech industry +gures oto deal ,ith the change and look for ne, opportunities


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G+A>-2020

5ims to achie%e S4 7 'illion re%enue 'y 77 ,ith

re%enue per employee at 8#

Many of the routine ,orks ,ould 'e automated and moemployees ,ould 'e deployed in such ,ork that ,ouldre%enue

5dditional head count of :# ,ould 'e added to the comthe process to,ards achie%ing the +%e&year goal

y 77# the company ,ould ha%e around 7;# employ

More focus on automation# arti+cial intelligence and design


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Infosys ? &95 T;AI&I&G @;A,95+;

Ne, learning platform (


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8A&A ? 8igh erformance Analytics Appli

Sikka played a prominent role in conceptualising and de%eloping H5N5# as part of

Stores data in columns rather than ro,s in the data'ase ,hich speeds up the sea

access

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Vishal Sikka and the Growth of Infosys

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