Virtualization to Cloud with SDDC Operations Management and Service Provisioning

© 2012 VMware Inc. and Performance Methods Inc. All rights reserved

Virtualization to Cloud with SDDC: Operations Management and Service Provisioning

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Agenda

§  Journey to IT as a Service (ITaaS) with Software Defined Datacenter

§ Enhancing Your Virtualized Environment for IT as a Service

§ Cloud Operations Management Overview

§ Cloud Service Provisioning Overview

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Journey to IT as a Service (ITaaS) with Software Defined Datacenter

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VMware Customers are on a Journey

Abstract. Pool. Automate. Empower.

CapEx Savings thru

Consolidation

OpEx Saving thru

Automation

Game Change thru

IT as a Service

IT Production Biz Production IT as a Service

2010: 42%

2011: 57%

2012: 65%

Projected 2014: 80%

2009: 29%

On average, how virtualized is the market?

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VMware Customers are on a Journey


CapEx Savings thru

Consolidation

OpEx Saving thru

Automation

Game Change thru

IT as a Service

IT Production Business

Production IT as a Service

2010: 42%

2011: 57%

2012: 65%

Projected 2014: 80%

2009: 29%

33%

50%

40%

50%

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VMware Customers Achieving ITaaS See Significant ROI Gains



Phase III Phase II

Phase I

164%

182%

222%

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Phase III

Phase II Phase I

IT Behavior Shifts from Cost Reduction to Investment

53% Reinvest in New Apps & Services

66%Reinvest in New Apps & Services

46%

Reduce Budget 51%

Reduce Budget

41% Reduce Budget

53% Reinvest in New Apps & Services


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Time to build & provision new apps / services

Time to provision capacity for workload peaks

VMware Customers See Significant Gains Across all IT Metrics

Customers Seeing Improvement

Cost improvement: General Purpose Computing

Cost improvement: High Trust Computing

Cost improvement: Data Center Operations

# new business opportunities accomplished

% business spikes successfully handled

Total revenue generated by LOB

Reduced # of security incidents

% of SLA's met by IT

Reduced # of incidents due to system changes RELIABILITY

Downtime of tier 1 apps

Average Improvement

N= 125 / 171 / 318 / 403

N= 232 / 128 / na / 175 / 64

N= 180 / 265 / 271

N= 824,736/56

N= 824,736/56

N= 824,736/56

39%

55%

59%

21%

20% 46%

52%

20%

27%

11%

74% 66%

40%

61%

65%

21%

41% 66%

78%

27%

34%

14%

82% 78%

56%

70%

66%

21%

37% 68%

78%

30%

35%

23%

85% 81%

IT Prod Biz Prod ITaaS

N = 339 385 156

31%

30%

30%

30%

40%

29%

50% 52%

41%

31% 35%

37%

AGILITY

EFFICIENCY

N = 339 385 156

N = 339 385 156

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The same principles that transformed a single layer of the data center…

Abstract. Pool. Automate.

and delivered unprecedented value for customers… were applied to the entire data center?

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Abstract.

Software Defined Datacenter

All infrastructure is virtualized and delivered as a service, and the control of this datacenter is

entirely automated by software.

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Initiatives, Benefits and Behavior Shift Across the Journey

Initiatives: •  Test and Development •  Server Consolidation

Benefits: CapEx


IT Production

Biz Production

IT as a Service

Initiatives: •  Business Critical Applications

•  Automated Management •  Security and Compliance

Benefits: CapEx and OpEx, Licensing Performance, avail

SLAs

Initiatives: •  On-Demand, security,

networking

Benefits: Agility, OpEx

Phase III 70%+ Virtualized Phase II

30-70% Virtualized Phase I 0-30% Virtualized

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Initiatives, Benefits and Behavior Shift Across the Journey


IT Production

Biz Production

IT as a Service


networking




Reactive Proactive


Benefits: CapEx




SLAs

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Driving a Path to the IT Architecture of the Future


IT Production

Biz Production

IT as a Service


networking






Benefits: CapEx




SLAs

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Enhancing Your Virtualized Environment

for IT as a Service

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Moving Through the Journey

Abstract. Pool. Automate & Operations.

Empower.

CapEx Savings thru

Consolidation

OpEx Saving thru

Automation

Game Change thru

IT as a Service


Projected 2014: 80%

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Business Challenges Start with IT Challenges

Traditional IT Management

Ops Team

Monitoring Data Overload Alert Storms

Finger Pointing

DBA

VI Storage

Over-provisioning

Operations Management

Traditional Service Provisioning

• Time-consuming, manual and one-off provisioning of infrastructure, application and desktop services

• No easy way for end users to access services

•  IT can’t control who provisions what and where

Service Provisioning

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Common IT Objectives in Stage 2 of the ITaaS Journey

Service Provisioning

(Cloud Service Provisioning)

Operations Management

(Cloud Operations Management)

Infrastructure Provisioning/

IaaS (Datacenter/

Desktop)

Quality of Service

IT Objectives

Application Provisioning/

PaaS

Control & Compliance

Operational Efficiency

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Cloud Operations Management

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Business/IT Issues Driving Operations Management

Reduce Mean Time to Resolution (MTTR) §  Better visibility across infrastructure and

applications §  Proactive issue prevention

§  Quickly resolve business impacting issues

Adhere to IT Policies and Standards §  Compliance visibility to Operations

§  Enforce IT policies across assets and infrastructures


Quality of Service

Ops Team

Monitoring Data Overload Alert Storms

Finger Pointing

DBA

VI Storage

Over-provisioning

Reduce Capital and Operating Costs §  Optimize use of resources to prevent

unnecessary purchases §  Improve team efficiency and increase VI/

admin ratios


IT Reality

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vCenter Operations Management Suite

Integrated Management Disciplines

VMware’s Solution for Cloud Operations Management

Cloud Operations Console

Performance Compliance

Patented Analytics

Config Capacity

App Visibility Reporting Logs Inventory Automation

Extensibility

Cost APIs

SDKs

3rd Party Adapters

Content Packs

Unified View for Operations

Comprehensive and Integrated

Capabilities

Analytics Approach

Heterogeneous Capable

Open and Extensible

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vCenter Operations Management Drives Customer Value

Reduce Mean Time to Resolution (MTTR) •  Comprehensive monitoring of health, risk and efficiency across

heterogeneous cloud environments ensures SLAs can be met •  Smart alerting based on dynamic thresholds radically reduces the time

to problem isolation and remediation

Adhere to IT Policies and Standards §  Automation of configuration management tasks across the virtual

infrastructure and multiple OS ensures control and reduces operating costs §  OOTB compliance templates ensure compliance to internal operational

standards, industry security best practices and regulatory mandates


Quality of Service

Reduce Capital and Operating Costs §  Reduction in effort associated with troubleshooting performance and

properly configuring the environment §  Achievement of better consolidation ratios through automated capacity

management means lower hardware acquisition costs

§  Integrated cost metering of infrastructure services helps manage and control costs


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Engaging with vCenter Operations Management Suite

Test drive the free Foundation

Download vCOps 60 Day Eval

POC specific use cases

Managing the vSphere environment

Performance and Capacity Management

OOTB Dashboards

Other Suite Capabilities Compliance; Cost Management;

Application Management

Complex Views Custom Dashboard; Monitoring Groups

Monitoring Extensions Storage and Network; Other Monitoring Tools

Hybrid Cloud Public Cloud Workloads

Hands On Initial Focus What’s Next?

Pre-Sales

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3 Ways to Build IT as a Service via Cloud

Cloud Successes 1

Private Cloud

vCloud Suite

On Premise

Perpetual Licensing – Individual

2 3 Public Cloud

vCloud Service

Provider Ecosystem

Hybrid Cloud

Combination of Public and

Private Cloud

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§  Accelerate Advisory Services

§  Cloud Operations Advisory Services

§  Cloud Migration Workshop

§  vCenter Operation Management Jumpstart

§  vCenter Configuration Manager Jumpstart

§  Operational Readiness Service for Cloud Computing

§  vCenter Operations Management Design and Deploy Service

§  Compliance (vCM) Design and Deploy Service

§  Custom T&M Engagements for cloud environments, adapters, reporting, dashboards, integration


§  Health Checks

§  Design Reviews

Assess Design Operate Deploy

Education Services and Certification Program

Cloud Operations Management Solution: Professional Services

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Cloud Service Provisioning

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Rapid Time to Cloud Value §  Pre-defined services enable rapid delivery

§  Customizable self-service portal provides easy access to authorized services

§  Policy engine ensures approval of deployed services

§  Lifecycle management delivers greater control and reduced TCO

Infrastructure Provisioning

(Datacenter/

Desktop)

Business/IT Issues Driving Cloud Service Provisioning

• Time consuming, manual and one-off provisioning of infrastructure, application and desktop services

• No easy way for end users to access services

•  IT can’t control who provisions what and where

Accelerated Application Provisioning §  Drag and drop application modeling

streamlines the deployment process

§  Access any application, custom or packaged, on any available cloud

§  Library of standardized components facilitates control and reduces cost

§  Update profiles reduce application change cycle times

Application Provisioning

(PaaS)

Accelerated delivery of infrastructure and application services with greater control and compliance

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VMware Cloud Service Provisioning

Infrastructure as a Service Desktop as a Service

(vCloud Automation Center)

Platform as a Service

(vFabric Application Director)

VMware’s Solution for Cloud Service Provisioning

Self-service Portal Policies

Service Blueprints

Workflow Automation Extensibility

Lifecycle Management

Extensibility Update Profiles

Application Blueprints Components Deployment

Profiles

Application Marketplace

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Desktop

Production

Dev/Test

vCloud Automation Center Shared Infrastructure

IaaS & DaaS: Rapid Time to Cloud Value

§  Blueprints deliver access to standardized, repeatable services

§  Policy-based engine ensures IT control over different workloads and environments

§  Shared infrastructure reduces costs and TCO

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Components

PaaS: Accelerated Application Provisioning

§  Build blueprints via drag and drop from pre-build, standardized components

§  Deploy any app into VMware and Amazon clouds

§  Create integrated, multi-tier applications using the Cloud Applications Marketplace

Application Blueprint

Components Components Components

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vCloud Suite Enterprise

POC

Dev/Full Production Clouds

Heterogeneous Environments

Dev/Production Clouds vCloud Director/Heterogeneous Environments Dev/Limited

Production Clouds vSphere

Environments

Platform as a Service (vFabric Application Director)

Infrastructure as a Service (vCloud Automation Center)

Full Product Editions

Provision Apps – AppD vCD – Based

Dev/Test Environments

Engaging with vCloud Automation Center (vCAC) and vFabric Application Director

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§  Accelerate Advisory Services


§  Cloud Migration Workshop

§  vCloud Networking and Security Jumpstart

§  vFabric Application Director Jumpstart

§  Operational Readiness Service for Cloud Computing

§  vCloud Automation Center Accelerator Service §  vFabric Application Director Accelerator Service §  vCloud Accelerator Service

§  Custom T&M

Engagements


§  Health Checks

§  Design Reviews

Assess Design Operate Deploy

§  vCloud Plan and Design Services

Cloud Service Provisioning Solution: Professional Services

Education Services and Certification Programs

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VMware’s Solution

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Moving Through the Journey

Abstract. Pool. Automate & Operations.

Empower.

CapEx Savings thru

Consolidation

OpEx Saving thru

Automation

Game Change thru

IT as a Service



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VMware’s Cloud Operations Management and Cloud Service Provisioning Solutions

Cloud Service Provisioning

Cloud Operations Management

Infrastructure Provisioning/

IaaS (Datacenter/

Desktop)

Quality of Service

IT Objectives

Application Provisioning/

PaaS



vCloud Automation

Center

vFabric Application

Director vCenter Operations Management Suite

vCloud Suite Anchor Products

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$44

$15

vCloud Suite Dramatically Simplifies IT Operations, Achieving Public Cloud Economics

Total Cost of Ownership (Cumulative over 5 Years, $ in millions)

TCO: Physical

TCO: vCloud Suite ENT

Additional savings

with vCloud Suite ENT

-$8

Savings with vSphere ENT+

-$21

Breakdown of 5 year TCO per VM per

hour

-$4

vCloud Suite TCO analysis https://www.gosavo.com/vmware/Document/Document.aspx?id=29041587&view=

*Note: Forrester TEI vCOPs Study, August 2012

$12M savings less $4M investment for vCloud Suite Software and Services, equals $8M in total savings

vCOps customers reduce the amount of excess server capacity purchased each year by 30%*

Cost per VM per Hour (Average over 5 Years)

TCO: vCloud Suite ENT

$0.28

Amazon EC2

(reserved) Microsoft Azure

(6 month plan)

$1.23

$0.04 $0.01

$0.64

Compute-only, additional cost required for bandwidth and storage

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VMware vCloud Suite : Delivering on the Software Defined Datacenter

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vCloud Suite: Beyond Cloud Operations Management and Cloud Service Provisioning

vSphere Enterprise+ Software-based compute

vCloud Director Intelligent Infrastructure

vCloud Connector

vCloud Networking and Security Software-based network

and security

vCenter Operations Management Suite

Testable Disaster Recovery

vFabric Application Director High-frequency Task Automation

vCloud Suite Components of a Complete, Integrated Cloud Infrastructure

vCenter Site Recovery Manager

Monitoring, Planning, Out-of-box Compliance

vCloud Automation Center Standard services catalog


Thank you

Virtualization to Cloud with SDDC Operations Management and Service Provisioning

Technology

production

vcloud automation

automation

rights reserved

rights reserved

consolidation

vfabric application

cloud operations