Virtual Tools: A New Dimension of Business

C O N F I D E N T I A L1

Virtual Tools: A New Dimension of BusinessGreg Kenepp, Chief Marketing Officer

NOVEMBER 2010

2

IntraLinks — Secure Business Collaboration

> $200M Revenue | 30% CAGR | 500+ Employees

NYSE publically listed

3500+ Customers Worldwide | 800 of the Fortune 1000

1MM+ Total Users | 28,000+ Implementations

18 Locations Worldwide: Americas, Europe, Asia-Pacific

SaaS Business Model• Multi tenet Platform configured for customer solutions• Optimize capital, time to service, operating costs and risk

Market Leadership• Pioneered B-B portals and team collaboration• #1 rank by Gartner for team collaboration applications

50 of the Top 50 Global Banks

30 of the Top 30 Global Law Firms

10 of the Top 10 Pharmaceuticals Companies

10 of the Top 10 BioTech Firms

9 of the Top 10 Global Energy & Utilities

Com

pany

Cus

tom

ers

Proven and Experienced• Specialize in high value B-B collaboration solutions• Scale, financial strength and global presence• 24x7 ongoing service and support for community

3

Combining content management, collaboration and workflow capabilities for business communities

Con

tent

C

olla

bora

tion

Com

mun

ity

• Enterprise Software• Complex• Costly to implement• Extensive IT support• Inside the firewall

• Poor security• Narrow product scope• Unstructured• Unreliable

• Workgroups and teams

• Within the enterprise• Internal support• Corporate sponsored

• Saas business model• Fast implementation• Easy to use• Inside/outside the firewall• End user/community

support

• Highest level security and access control

• Complex workflow• High availability

• B2B communities• Community support• Trusted, independent

provider

Knowledge Worker Environment

Old Way

Content Collaboration

Community

SaaS

4

Not Efficient

Complex, Difficult and Slow

Not Secure

Not CompliantNot Auditable

How Do Organizations Use IntraLinks?

Content Process Collaboration

Advisors

Suppliers

Customers

Internal Departments

Partners

Lenders

Investors

Secure CompliantAuditable

Control

Easy, Simple and Fast

AfterBefore

5

Loyal, Diversified and Global Customer Base

Industrial

Advisory / Legal

Consumer

Financial

Pharmaceutical

Transportation

Energy

Federal / State Gov’t

6

2009 2010 2011 2012 2013 2014$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

Extranet Collaboration Content Collaborative Workspace

The Collaboration Market

Collaborative Workspace Market Content Collaborative Workspace• Content Management, team collaboration,

search and enterprise portals• $9.8B growing to $12.7B in 2014• Customer demand for integrated solutions

covering multiple disciplines• Extranet Collaboration — team collaboration

between businesses

Market Drivers• SaaS business model; market demand

doubles with speed of deployment• Younger knowledge workers

accustomed/expecting cloud interaction• One to many relationship between

companies and communities of interest• Economies of scale from multi tenet SaaS

solutions

Source: IDC

7

Extranet Collaboration

Inside the Firewall Collaboration Extranet CollaborationFocus on employee productivity, integration with other enterprise systems

Focus on outside-the-firewall collaboration and information exchange

Designed for single trusted community (with subgroups) that have shared agenda

Address needs of constituents with different and potentially conflicting interests

“Permanent” deployments Deployments may be short or long term (may be project or deal based)

Information owned/governed by one organization Varied/flexible models of information ownership

Business value rests primarily on ability to manage, find, and govern information (productivity, compliance)

Business value tied to ability to enable business transactions and deals, and improve supply chain efficiency

Benefit from on-premise deployment (integration) Benefit from SaaS trusted third party is key

Intranet vs. Extranet Collaboration Requirements

Source: IDC, July 2010

8

Hiding Complexity

Extranet Collaboration Components Interoperability: Making the Whole Greater Than the Sum of the Parts

• Integrated work environment for knowledge workers

• Combines content management, workflow, collaboration and information governance

• Hosted on a secure platform• Offered as a service• Delivered by a trusted provider

SEC

UR

ITY

Col

labo

rativ

e To

ols

Task-Based Desktop

Dialogue Manager

Applications

Query Converters

Text Mining Analytics Visualize Personalize Browse Data Mining

SearchSimilarity & Relevance DB Match & Sort

Rule Base, Data Base, Knowledge Crosswalk

Reporting Tools

Language Level 2 AnalyzersPOS, content & entity; relationship extractions

Language Level 1 AnalyzersTokenizers, stemming & morphology

Categorizers, DTDs, & Taxonomies

DB Structuring Tools

Workflow Security

Web Services Infrastructure: SML, SOAP, UDDI

Unstructured Media

Structured Data

Source: IDC, Directions 2006 Presentation

9

Asset / Compound

Clinical Study

Site

Site Site

Clinical Study

Site

Site Site

Clinical Study

Site

Site Site

Asset / Compound

Clinical Study

Site

Site Site

Clinical Study

Site

Site Site

Clinical Study

Site

Site Site

Asset / Compound

Clinical Study

Site

Site Site

Clinical Study

Site

Site Site

Clinical Study

Site

Site Site

Extranet Collaboration Example

Life Sciences Clinical Operations Extranet Environment

10

Clinical Study Exchange

1

Sponsor distributes essential Reg docs

Sponsor request Reg Doc Completion

from Sites

2

IRB receives review request

IRB s/ ECs

4 email notification

5 IRB post approval. Site and Sponsor receive

alert.

Fully Completed(1572, CV, Med

Lic. FD, etc)

Partially Completed(1572, CV)

Not Accessed

email notification

email

notifica

tion

email notification

3

6

Sponsor

11

Return on Investment: Clinical Studies

For sponsors, just getting to “first site, first patient visit” for each Phase III study takes 22 weeks and $5.1M.

Projected industry spend in 2009: $8.8B** Based on the projected number of new Phase III and studies in 2009 of 1,725

With IntraLinks, sponsors can save 10 weeks and $2.1M savings per study.

Projected industry cost savings: $3.6B** Based on the projected number of new Phase III studies in 2009 of 1,725

Assumptions:75-site, 29-month studyA clinical trial costs $36K/day

6 Weeks$1.1 Million

16 Weeks$4 Million

104 Weeks$28 Million

Old Way

2 Weeks$.5 Million

10 Weeks$2.5 Million

IntraLinks Solution

Conduct StudySite Recruitment Study Start-up Close-Out

12

Who’s Using IntraLinks in Latin America?

Global Market Leader• Invented and brought critical

information exchange solutions online in 1997. IntraLinks holds 5 U.S. Patents.

• Leading market share in the early adopter M&A, IPO, and Debt market segments

• Compelling solutions in key industries:- Financial Services

50 of the top 50 global banks 13 of the 15 largest private

equity firms 5 of the 10 largest venture

capital firms– Corporations

25,000 organizations 25 of the top 25 law firms 9 of the top 10 global

energy companies 9 of the top 10 utilities

companies

Latin America Growth• Began conducting business in

region in 2005

• Sao-Paulo based business entity and regional headquarters established in 2010 with local sales, customer support, technical and finance teams

• Additional sales and service professionals in Mexico and Chile

• Multi-lingual solution and service platform, available in Brazilian Portuguese and Spanish

Superior Service Delivery Model• SaaS delivery model: on-line in

minutes, no up-front capital costs, integration expense or maintenance contracts

• True multi-tenant platform and architecture

• 30,000 users daily accessing more than 28,000 active IntraLinks solutions

• Over 55,000 completed transactions on the IntraLinks platform

19 of the Top 20 Investment Banks in Latin America

9 of the Top 10Law Firms in Latin America

2/3 of the Top 100Companies in Brazil

Corporations Law Firms Banks

EBXPetrobrasCSNCodelcoAmbevCosan

Mattos FilhoPinhero NetoMachado MeyerSouza CesconCarey y CiaGalicia

Itau BBABradesco BBIBTGBancoBrasilBanamexSantander

25% of all 2009 M&A dealsin Latin America with value greater than $10 million, including over 40% in Brazil

13

Market Leader

Rank Company2009 % Market Share

1. IntraLinks 22.52. IBM 16.5

3. EMC 8.3

4. Microsoft 7.1

5. Jive Software 6.1

6. Cisco 3.5

7. Novell 2.8

8. Vignette 0.8

9. Other Vendors 32.2

Source: Market Share: Web Conferencing, Teaming and Enterprise Social Software, Worldwide, 2009. Gartner, April 2010

A pioneer in cloud-based cross-organizational collaboration, IntraLinks cut its teeth on managing complex financial interactions like mergers and acquisitions. The diligence required in security, privacy, and auditability in these complex environments is highly relevant to all cross-organizational collaboration— LotusLive Drives Knowledge Continuity For Cross-Organizational Collaboration Forrester Research, Inc., April 2009

For the fourth year in a row, Gartner recognizes IntraLinks as the leader inthe Teaming and Enterprise Social-Software market based on revenues worldwide, ahead of IBM, EMC and Microsoft— Market Share: Web Conferencing, Teaming and Enterprise Social Software, Worldwide, 2009. Gartner, April 2010

“ “

14

Greg KeneppChief Marketing Officer, IntraLinks

[email protected]

Katherine BresciaSr. Marketing Mgr, IntraLinks

[email protected]