Virtual Number and IVR Services – USER MANUAL URL : http://apps.ivrguru.com URL : http://apps.ivrguru.in https://play.google.com/store/apps/details?id=com.ivr.ivr&hl=en
Jul 25, 2015
Virtual Number and IVR Services – USER MANUALURL : http://apps.ivrguru.comURL : http://apps.ivrguru.in
https://play.google.com/store/apps/details?id=com.ivr.ivr&hl=en
1. Improve Customer ServiceSolution : Hosted Integrated/Interactive Voice Response
2. Generate LeadsSolution: Cloud Call Routing
3. Increase SalesSolution: Call Tracking
4. Increase Productivity Solution: Virtual Call Tracking
5. Save Valuable Time Solution: Voice Broadcast & Text Messaging
WHAT YOU WANT?
IVR Guru is a cloud based solution to boost and automate your entire Sales and Marketing for generating and tracking Business Leads.
ABOUT IVRGURU
Call Transfer Diagram
IVRGURU LOGIN PAGE
DASHBOARD
ADD NEW USER FORM STEP-1
ADD NEW USER FORM STEP-2
ADD NEW USER FORM STEP-3
MANAGE EXECUTIVES
VIRTUAL NUMBER MANAGEMENT
MAPPING EXECUTIVE TO A VIRTUAL NUMBER
SETTING CALL PRIORITY FOR EXECUTIVES
DTMF Configuration of IVR System
Select Executive Department Wise
DTMF Key Assign to Executive
After selecting Executive and Key. Press “Add Executive” button.
Assign key to a Executive/Group/Department.
Live Call Transfer in DTMF - IVRS
For Live Call Transfer in a Inter Dept. caseExecutive needs to Press
#1231 For Dept. Mapped on Key 1#1232 For Dept. Mapped on Key 2#1233 For Dept. Mapped on Key 3#1234 For Dept. Mapped on Key 4#123n For Dept. Mapped on Key n
CALL HISTORY REPORT
THANK YOU !!
For more information visit us at:
Nirbhay ShuklaBusiness Development ManagerContact : 8802302413
C-12 , II Floor, Sec-10NOIDA-201301, U.P
www.deetyasoft.comwww.ivrguru.com