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Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow researcher at USI-Università della Svizzera italiana Head of Digital Communication, Events and Congress, City of Lugano, Switzerland [email protected] @elena_ 14.09.18 14th TourMIS Users’ Workshop & International Seminar on Digitalization & Innovation in Tourism
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Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

Mar 02, 2019

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Page 1: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow researcher at USI-Università della Svizzera italiana Head of Digital Communication, Events and Congress, City of Lugano, Switzerland [email protected] @elena_ 14.09.18

14th TourMIS Users’ Workshop & International Seminar on Digitalization & Innovation in Tourism

Page 2: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

Agenda AR / VR State of the art Current-upcoming trends reflections on potential opportunities

Page 3: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

Virtual Reality (VR) and Augmented Reality (AR) Similar underlying technologies but distinct experiences

TODAY: classic examples

Page 4: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

Evolution of user experience in VR 360° video 3 DOF (Degrees Of Freedom of movement of a body in three-dimensional space)

6DOF

Pics source: http://vr-room.ch/wp-content/uploads/2017/05/Responsive_Virtual_Reality_Ticino_Turismo_Zueri_Faescht_2016.png https://upload.wikimedia.org/wikipedia/commons/thumb/f/fa/6DOF_en.jpg/330px-6DOF_en.jpg https://www.destructoid.com/ul/352103-review-htc-vive/tester-noscale.jpg

Page 5: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

VR: interaction mass product

Page 6: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

VR: live experiences eCommerce Virtual Shops

Page 7: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

https://touchingmasterpieces.com National Gallery of Prague

VR: accessibility. Support of visually impaired digital natives

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VR: platform (content curation, creation, distribution)

Page 9: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

VR: social

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Evolution of user experience in Augmented Reality (AR) Use cases evolve from mobile Smartphones Market: worldwide, ubiquitos use Tech phase: maturity

Pic source: https://i0.wp.com/www.enkronos.com/wp-content/uploads/2018/03/Pok%C3%A9mon-Go.jpg

Page 12: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

AR classic: gaming

Pic source: https://www.google.ch/search?rlz=1C1CHBD_enCH734CH734&biw=1920&bih=943&tbm=isch&sa=1&ei=yJOZW9mHA8HQrgTTuJ2QAQ&q=pokemon+go+destination&oq=pokemon+go+destination&gs_l=img.3...33658.37452.0.37691.0.0.0.0.0.0.0.0..0.0....0...1c.1.64.img..0.0.0....0._i3FcHxJvWc

Page 13: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

Source of the pic: http://usblogs.pwc.com/emerging-technology/wp-content/uploads/2016/08/ar4-graphics-5-5-01.png

AR content creation

geospatial 2D markerless 3D

Page 14: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

AR: geobased tour guide

Pic souce: http://2.bp.blogspot.com/-Q49SR6m979o/VE4-KlhCNQI/AAAAAAAAAXQ/DrDv99AgWro/s400/Tour-Guide-App-AR.jpg

Page 15: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

AR: translate

Pic source: https://www.google.ch/search?q=google+translate+ar&rlz=1C1CHBD_enCH734CH734&source=lnms&tbm=isch&sa=X&ved=0ahUKEwikzLS4wrbdAhUvmYsKHbznD1QQ_AUICigB&biw=1920&bih=943

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AR: markerless

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AR: 2010 – 2018 still rudimental

http://www.sndrv.nl/moma/

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AR: interaction, eCommerce, co-branding

Page 19: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

AR: interaction, eCommerce, co-branding

Page 20: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

AR: Quality & content a crucial issue

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AR: current trends

1) Simultaneous Localization and Mapping

Page 22: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

Terracotta Warriors meet AR https://www.wikitude.com/showcase/terracotta-warriors-augmented-reality-at-the-franklin-institute/

Page 23: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

Augmented Reality Series by The Washington Post on iconic billion-dollar buildings

After tapping the story, accessible via the Post’s classic app, readers can point their smartphone’s camera at the ceiling of any room they are in. With clear calls to action, the camera takes over to activate audio and 3D content. Through simple navigation, they will be guided through the creation of the concert hall’s famous ceiling, which is composed of 10,000 unique panels each algorithmically generated to create state-of-the-art acoustics. The experience is exclusively available for iOS devices. The Post is planning for additional augmented reality stories later this year. The billion-dollar building series is sponsored by Audi

Pic source: https://cdn.wikitude.com/static-website/2017/05/18174528/170518_WT_Blog_WashingtonPost_01_03.jpg

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2) Social AR Filters and Lenses

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Today/upcoming future: Entire scenes can be accessed using a mobile AR device. More realistic and interactive.

3) Content creation: tools

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AR challenge: Data visualization

Pic source: https://cdn-images-1.medium.com/max/2000/1*7YGxtoI3RWn3hXNWYd9neA.jpeg

Page 27: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

AR challenge: Artificial intelligence & computer vision Objects, (public figure) faces, cars, logos recognition

Pic source: https://www.blippar.com/object-recognition-api

Page 28: Virtual, augmented and mixed reality: Opportunities for ... - modul… · Virtual, augmented and mixed reality: Opportunities for destinations Dr. Elena Marchiori Lecturer and fellow

Agile marketing based on realtime data is one of the main advantages of true

experiential marketing

Security/privacy

AR challenge: Data tracking and analytics

Pic source: http://government-2020.dupress.com/wp-content/uploads/2014/09/Augmented-airports.jpg

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3D objects pulled out of websites into the physical world

AR challenge: interactive spatial experience

Pics source: https://www.magicleap.com/

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Thank you! Questions? [email protected] @elena_