A car-owner Interactive Virtual Assistant: Marcin Strzalkowski | [email protected] | +48 503 007 654 Interactive Vehicle Manuals Personal Vehicle Assistant Powered by InteliWISE natural language understanding & intelligent dialog technologies
Jun 14, 2015
A car-owner Interactive Virtual Assistant:
Marcin Strzalkowski | [email protected] | +48 503 007 654
Interactive Vehicle Manuals Personal Vehicle Assistant
Powered by InteliWISE natural language understanding & intelligent dialog technologies
Challenge: today cars are loaded with...
Today cars are increasingly loaded with advanced technologies…
…but car owners have simple questions about their operations.
…while Google is bringing poor quality results...
Printed or PDF Manuals are a legacy of a print-era…
An industry-leading Customer Service solutions, based on intelligent search (Artificial Intelligence, semantic search), similar to IBM Watson or SIRI, but specialized in for resolving customers’ issues at optimal cost of service
We help customers find their answers
Voice
Text
Solution: Interactive Virtual Assistant
The App provides instant responses from Virtual Assistant self-learning knowledge base
If unanswered, questions are patched to call center or chat
Car manufacturer gets reports (statistics of answered / unanswered
questions)
This is an example of the interface of the Car Manual Assistant application:
Car owners ask questions, text or chat, in their natural language, incl. ‘how to…’
All visualisations are for demonstration purpose only.
Instantly solving thousands of simple questions...
Read the VIN
Turn on automatic lamps
Switch of the blinking controls
Turn off pathway lamps
Turn on vents for my kids
How will I… I have a problem with.. My controls show …
My automatic A/C
Locking the rear door
Ventilation on the window
Red light like engine
Yellow blinking triangle
Green tank pump
Blinking circle …
Suggests features that car owners didn’t know
Wow, this works in my car ?!
Boosts Customer Experience & joy from new features that owners didn’t know they exist
Tablet, Smartphone, embedded
Reporting | Performance
Recent Top
Missed/ Lacking
Rated
Summary
Enabling car owners to fully enjoy their loaded vehicles
A totally new experience for customers with resolving problems with car manuals
A like – Siri solution, but entirely focused on right, instant answers to everyday car troubleshooting
PC, tablet, smartphone. Text, chat, voice.
All visualisations are for demonstration purpose only.
Demo Please write to us to present demo
Contact: Marcin Strzalkowski | (+1) 415 230-0566 | (+48) 503 007 654 [email protected] | skype marcin.strzalkowski
Please ask us for a LIVE DEMO showcase of our solution.
InteliWISE.com facebook.com/InteliwiseVirtualAgent twitter.com/inteliwise Contact: Marcin Strzalkowski | (+1) 415 230-0566 | (+48) 503 007 654 [email protected] | skype marcin.strzalkowski
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