Dec 18, 2015
Video Makes Its Way Into the Enterprise
David FridleySr. Product ManagerIP Telephony [email protected]+1 949 583 3692
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September 10-12, 2007 • Los Angeles Convention Center • Los Angeles, California
www.ITEXPO.com
History
[…] ANNOUNCES NEW REPORT ON ISDN-Based DESKTOP VIDEOCONFERENCINGInteroperability Standards Pave the
Videoconferencing Highway
• Sunnyvale, CA - August 17, 1995 – According to a new report released by […], the "desktop videoconferencing" industry -- comprised of videoconferencing and CPE (Customer Premises Equipment) unit sales -- is anticipated to skyrocket from approximately $250 million (today) to well over $15 billion by the end of the decade
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September 10-12, 2007 • Los Angeles Convention Center • Los Angeles, California
www.ITEXPO.com
History
• H.320 Video Conferencing over ISDN B channels– System Cost - High– Access Cost - High– Making Calls - Long, Special Case, – Difficulty of keeping the call up– Separate System– Installed Infrequently– Used Infrequently– Interoperability – H.320 – pretty good.
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September 10-12, 2007 • Los Angeles Convention Center • Los Angeles, California
www.ITEXPO.com
Evolution
• Video Conferencing Video Telephony• Video Collaboration• PRI IP• H.320 SIP• PBX IP-PBX• PCs 1GHz• USB Camera’s $19
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September 10-12, 2007 • Los Angeles Convention Center • Los Angeles, California
www.ITEXPO.com
Drivers for Video In the Enterprise
• Reduction of Cost– Travel Expense
• Increase Productivity– Better collaboration with multiple sites (already
networked together with IP)– Better collaboration with remote
workers/telecommuters– Better collaboration with international outsource
vendors
• Increase Revenue– Visual interaction with customers
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September 10-12, 2007 • Los Angeles Convention Center • Los Angeles, California
www.ITEXPO.com
Management View-point
• As the manager of a successful business with multiple locations, you need video telephone because:
– Today’s business must have efficient meeting planning and execution to compete
– Improve communication and lessening the “silo” effect in multiple location businesses
– Real time meetings increase productivity and reduce operation costs
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September 10-12, 2007 • Los Angeles Convention Center • Los Angeles, California
www.ITEXPO.com
Integration with the Phone System
• The usual features the usual way– Answer -Conference– Forwarded - Hunt– Park/Pickup - Hold– Transfer
• New features– Video – it just pops up
• Didn’t have to go to a separate room• Didn’t have to know that the other end supported video
– Application sharing• Can share applications spontaneously• They’re already loaded
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September 10-12, 2007 • Los Angeles Convention Center • Los Angeles, California
www.ITEXPO.com
History - Revisited
• Endpoint Cost – low
• Access Cost – low and you only need to add
more if you use a lot.
• Making Calls –– as usual
• Easy to keep calls up – – IP packet infrastructure
natively understands dropped packets, packet errors, multiple routes
• Integrated System –– is a feature of the existing
extension
• Installed frequently – can be deployed on every
desktop
• Used frequently– video pops up anytime it is
enabled on both ends
• Interoperability – SIP
Video Telephone
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September 10-12, 2007 • Los Angeles Convention Center • Los Angeles, California
www.ITEXPO.com
Example
Status window
Callee
Caller
Video CameraDesktop/applications
sharing
Systray icon
Callee
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September 10-12, 2007 • Los Angeles Convention Center • Los Angeles, California
www.ITEXPO.com
What’s needed for Video Telephony
• IP PBX• Phone• PC/Laptop• USB Camera (might be in the laptop)• Bandwidth• QoS• Other People to Collaborate with