Video Con

SPLIT AIRCONDITIONER

Do not dispose this product as unsorted municipal waste.

Collection of such waste separately for special treatment

is necessary.

CONTENTS

Operation and maintenance

Notices for operation

Notices for use

Names and functions of each part

Operation of wireless remote control

Clean and care

Troubleshooting

Installation service

Notices for installation

Installation dimension diagram

Install indoor unit

Install outdoor unit

Test operation and check after installation

This symbol stands for the items should be forbidden

This symbol stands for the items should be followed

Emergency operation

The figures in this manual may be different with the material objects, please refer to the material objects for reference.

Installation and Maintenance of Healthy Filter

The power supplymust adopt the

special circuit that with air

switch protection and assure

Keep combustilblespray away from the

units more than 1m.

Don't block the air

intake or outlet vents

of both the outdoor and indoor

units.

It can decrease the air conditioning

capacity or cause a malfunction.

Dont leave windows

and doors open for

a long time while operating

the air conditioner.

It can decrease the air

conditioning capacity.

It can cause a fire or explosion

Dont attempt to

repair the air

conditioner by yourself

The wrong repair will lead to

an electric shock or fire, so

you should contact the service

center to repair.

Be sure to pull out

the power plug as

the air conditioner not in use

for a long time.

Otherwise, the accumulated

dusts that may cause over

heating or fire.

Never splice the

power cord or use

an extended cord.

It can cause overheating or

fire.

When having a

burning smell or

smoke, please turn off the

power supply and contact

with the service center.

If the abnormity still exists,

the unit may be damaged,

and may cause electric

shock or fire.

Please read the following carefully before operating


components would be easily

damaged, when the voltage

is very low, the compressor

vibrates terribly and that the

refrigerant system will be

damaged, the compressor

and electric components

cannot work, the voltage

should be stable; there

shouldnt be big fluctuation.

When the voltage

is very high, the

it has enough capacity.

The unit will be turned

on or off according to your

requirement automatically,

please do not turn on or turn

off the unit frequently, other-

wise disadvantage effect may

be caused to the unit.

Dont apply the cold wind to

the body for a long time.

It can cause the health problems.

Splashing water on the air

conditioner can cause an electric

shock and malfunction

Dont place a space heater

near the air conditioner.

Dont blow the wind to animals

and plants directly. It can cause

a bad influence to them.

Dont insert your hands or stick into

the air intake or outlet vents.

Dont use the air conditioner

for other purposes, such as

drying clothes, preserving foods, etc.

To adjust the airflow direction

appropriately. When operating

the unit, to adjust the vertical and lateral air

flow direction by use of remote controller.

Swing louver Guide louver

Please don't cut off or damage the

power cords and control cords.

If they are damaged, please ask the qualified

personnel to change them.


Working principle and special functions for cooling

Working principle and special functions for heating

Defrosting:

When outdoor temperature is low but high humidity, after a long while running, frost willform on outdoor unit, that will effect the heating effect, at this time, the auto defrostingfunction will act, the heat running will stop for 8-10mins.

During the auto defrosting, the fan motors of indoor unit and outdoor unit will stop.

During the defrosting, the indoor indicator flashes, the outdoor unit may emit vapor.

This is due to the defrosting, it isn't malfunction.

After defrosting finished,the heating will recover automatically.

The climate type of this unit is according to the nameplate.

Notices for use

Principle:

Air conditioner absorbs heat in the room and transmit to outdoor and discharged, so that

indoor ambient temperature decreased, its cooling capacity will increase or decrease by

outdoor ambient temperature.

Anti-freezing function

If the unit is running in COOL mode and in low termperature, there will be frost formed on

the heat exchanger, when indoor heat exchanger temperature decreased below 0 , the

indoor unit microcomputer will stop compressor running and protect the unit.

Principle:

Air conditioner absorbs heat from outdoor and transmits to indoor, in this way to increaseroom temperature. This is the heat pump heating principle, its heating capacity will be

reduced due to outdoor temperature decrease.

If outdoor temperature becomes very low, please operate with other heating equipments.

Anti-cool wind function:

In Heat mode, the following three kinds of status, if indoor heat exchanger hasn't achieve

certain temperature that indoor fan motor will not start, in this way to prevent blowing cool

wind (within 3mins):

1. Heat operation just startedup. 2. After Auto defrosting operation is finished.

3. Heating under low temperature.

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Power cable

Wall pipe

Names and functions of wireless remote control

ON/OFF button

ON/OFF

Remote control

Signal transmitter

AUTO

COOL

DRY

FAN

HEAT

(only for cooling and heating unit)

Don't drop or throw the remote control; Don't let any liquid in the remote control and

Note: Be sure that there are no obstructions between receiver and remote controller;

Middle fan

put the remote control directly under the sunlight or any place where is very hot.

Press this button, Auto, Cool,Dry, Fan,

Heat mode can be selected circularly.

MODE button

MODE

Auto mode is default while power on.

Under Auto mode,the temperature will not

be displayed; Under Heat mode, the

initial value is 28;Under other

modes,

the initial value is 25

Press this button, Sleep On and Sleep

Off can be selected. After powered on,Sleep

SLEEP button

SLEEP

Off is defaulted. After the unit is turned

off, the Sleep function is canceled. After

Sleep function set up, the signal of Sleep

will display. In this mode, the time of timer

can be adjusted. Under Fan and Auto

modes, this function is not available.

Press this button, Auto, Low, Middle, High

speed can be circularly selected. After

FAN button

FAN

powered on,Auto fan speed is default.

Under Dehumidify mode, Low fan speed

only can be set up.

Low fan

High fan

Press this button, the clock can be set up,

signal blink and display.Within 5

CLOCK button

CLOCK

seconds, the value can be adjusted by

pressing + or - button, if continuously

press this button for 2 seconds above,

in every 0.5 seconds, the value on ten place

of Minute will be increased 1. During blinking,

repress the Clock button, signal will be

constantly displayed and it denotes the

setting succeeded. After powered on, 12:00

is defaulted to display and signal will

be displayed. If there is signal be

value is Clock value, otherwise is Timer

value.

displayed that denotes the current time


R)82 R)77

Press this button, the unit will be turned on,

press it once more, the unit will be turned

off. When turning on or turning off the unit,

the Timer, Sleep function will be canceled,

but the presetting time is still remained.

Press this button at unit On or Off status, Light On and Light Off can be set up.

LIGHT buttonLIGHT

After powered on, Light On is defaulted.

Remote control

BLOW button

BLOW

TURBO button

TURBO

+ button

+



Press this button, can turn on or turn off

the drying.In Cool and Dehumidifying mode,

this button,"BLOW" will be concealed, at

this time the Blow function is turned off.

After powered on, Blow OFF is defaulted.

When operating the ON/OFF button, or

switching mode to Cool or Dehumidifying

mode,the Blow function will keep the original

status. If unit is turned off, Blow OFF only

can be set up and send the signal. In Auto,

Fan as well as Heat mode, Blow function

can not be set up and there is no "BLOW"

displaying.

press this button and will display "BLOW",

at this time the Blow is turned on. If repress

For presetting temperature increasing.

Press this button,can set up the temperature,

when unit is on . Continuously press and

hold this button for more than 2 seconds,

the corresponding contents will be

changed rapidly, until unpress the button

laying all along. In Auto mode, the temp-

erature can not be set up, but operate this

button can send the signal. Centigrade

setting range :16-30; Fahrenheit scale

setting range 61-86.

then send the information, is disp-

with multifunction; For some function, which the model dosen't have, if press the

corresponding button on the remote controller that the unit will keep the original

running status.

Notice: This is a general use remote controller, it could be used for the air conditioners

In Cool or Heat mode, press this button

can turn on or turn off the Turbo function.

After turned on the Turbo function, its

signal will be displayed. When switching

the mode or changing fan speed, this

function will be canceled automatically.

Presetting temperature can be decreased.

Press this button, the temperature can be

- button

-

set up, continuously press this button

and hold for two seconds, the relative

contents can quickly change, until unhold

this button and send the order that the R) signal will be displayed all the time.The temperature adjustment is unav-

ailable under the Auto mode, but the order

can be sent by if pressing this button.

SWING UP AND DOWN BUTTON

TIMER ON

TIMER ON BUTTON

Timer On setting: Signal ON will blink

and display, signal will conceal, the

numerical section will become the timer

on setting status. During 5 seconds blink,

by pressing or button to adjust the time value of numerical section, every

press of that button, the value will be

increased or decreased 1 minute. Hold

pressing or button, 2 seconds later, it quickly change, the way of change is:

During the initial 2.5 seconds, ten numbers

change in the one place of minute, then

the one place is constant, ten numbers

change in the tens place of minute at 2.5

seconds speed and carry. During 5s blink,

press the Timer button, the timer setting

succeeds. The Timer On has been set up,

repress the timer On button, the Timer

On will be canceled. Before setting the

Timer, please adjust the Clock to the

current actual time.

TIMER OFF BUTTON

Once press this key to enter intoTIMER OFF setup, in which case

the TIMER OFF icon will blink.

The method of setting is the same

TIMER OFF

as for TIMER ON.

Remote control



OFF

This is an universal use remote controller. If

remote controller sends the following three

kinds of status that the swing status of main

unit will be:

When the guide louver start to swing up and

down, if turn off the Swing, the air guide louver

will stop at current position.

which indicates the guide louver swings up

and down between that all five positions.

with multifunction; For some function, which the model dosen't have, if press the

corresponding button on the remote controller that the unit will keep the original

running status.

Notice: This is a general use remote controller, it could be used for the air conditioners

Press this button, to set up swing angle,

which circularly changes as below:

Note : Timer function

will be cancelled in case of Power failure.

This function indicates that moisture on evaporator of indoor unit will be blowed after the unit

About blow function

is stopped to avoid mould.

1. Having set blow function on: After turning off the unit by pressing ON/OFF button indoor

fan will continue running for about 10 min. at low speed. In this period, press blow button

to stop indoor fan directly.

2. Having set blow function off: After turning off the unit by pressing ON/OFF button, the

complete unit will be off directly.


Introduction for special function

1. After powered on, press ON/OFF button, the unit will start to run.(Note: When

it is powered off, the guide louver of main unit will close automatically.)

2. Press MODE button, select desired running mode, or press COOL or HEAT

mode to enter into the corresponding operation directly.

3. Pressing +or - button, to set the desired temperature. (It is unnecessary

to set the temp. at AUTO mode.)

4. Pressing FAN button, set fan speed, can select AUTO FAN, LOW, MID

and HIGH.

5. Pressing button, to select the swing.

1. Press SLEEP button, to set sleep.

2. Press TIMER ON and TIMER OFF button, can set the scheduled timer on

3. Press LIGHT button, to control the on and off of the displaying part of the

unit (This function may be not available for some units).

4. Press TURBO button, can realize the ON and OFF of TURBO function.

or timer off.

Guide for operation- General operation

Guide for operation- Optional operation

When AUTO RUN mode is selected, the setting temperature will not be displayed on the

LCD, the unit will be in accordance with the room temp. automatically to select the suitable

running method and to make ambient comfortable.

About turbo function

If start this function, the unit will run at super-high fan speed to cool or heat quickly so that

the ambient temp. approachs the preset temp. as soon as possible.

About AUTO RUN

When the unit is running in Heat mode or Auto Heat mode, compressor and indoor fan is running,

to turn the unit off, the compressor, outdoor fan will stop running. The upper and lower guide board

rotate to horizontal position, then the indoor fan will run at low fan speed, 10s later, the unit will turn off.

About Blow over heat (This function is applicable to partial of models)

Press +and - buttons simultaneously to lock or unlock the keyboard. If the remote controller

is locked, the icon

flicker for three times. If the keyboard is unlocked, the mark will disappear.

1. Press swing up and down button continuously more than 2s,the main unit will swing back

and forth from up to down, and then loosen the button, the unit will stop swinging and present

position of guide louver will be kept immediately.

2. Under swing up and down mode, when the status is switched from off to , if press this

button again 2s later, status will switch to off status directly; if press this button again

within 2s,the change of swing status will also depend on the circulation sequence stated above.

About switch between Fahrenheit and Centigrade

Under status of unit off, press MODE and - buttons simultaneously to switch DQG

It indicates: after starting this function by remote controller and the unit has been under

defrost status, If turn off the unit by remote controller, the unit will not stop defrosting until

it is finished; if change setting mode by remote controller, the function ,which is set last

time, won't be carried out until defrosting finished.

Operation of this function on or off: If remote controller is under off status, press mode button

and blow button simultaneously in order to enter or cancel this new function. If the unit is under

defrost mode, dual eight position on remote controller will display H1.If switch to heat mode,

the position will display H1, which flickers for 5s, in which case, press +/- button, H1 will

disappear and setting temp. be displayed.

After remote controller is powered on, the new defrost function will be defaulted to be closed.

About swing up and down

About lock

About new function of defrosting

will be displayed on it, in which case, press any button, the mark will


Slightly to press the place with , along the arrowhead direction to push the back cover of wireless

remote control. (As show in figure)

Take out the old batteries. (As show in figure)

Insert two new AAA1.5V dry batteries, and pay attention to the polarity.

(As show in figure)

Attach the back cover of wireless remote control. (As show in figure)

When changing the batteries, do not use the old or different batteries,

If the wireless remote control will not be used for a long time, please

otherwise, it can cause the malfunction of the wireless remote control.

take them out, and don't let the leakage liquid damage the wireless

remote control.

The operation should be in its receiving range.

It should be placed at where is 1m away from the TV set or stereo sound sets.

If the wireless remote control can not operate normally, please take them out,

after 30s later and reinsert, if they cannot normally run, please change them.Sketch map for changing batteries

NOTE:

Changing batteries and notices

Emergency Operation

Emergency Operation

When the wireless remote control is lost or damaged, please use the manual switch, at this

time, it is running in Auto Run mode that will not change the temperature setting value and

fan speed.

The manual switch can be operated as follow:

At operation: When the unit stopped running,

press ON/OFF button, unit will enter into AUTO

RUN mode. The microcomputer will accord to

the room temperature to select the (COOL,

HEAT, FAN) mode automatically, to obtain the

comfortable effect.

At stopping:When the unit is running, press the

ON/OFF button of the manual switch, the unit

will stop work.

The code switch can be operated as follow:

At operation: When the unit is stopped running,

adjust the code switch to AUTO, the unit will

enter into AUTO RUN mode. The microcomputer

will accord to the room temperature to select the

(COOL, HEAT, FAN) mode automatically, to

obtain the comfortable effect.

At stopping: When the unit is running, adjusts

the code switch to STOP position, the unit will

stop work.

Code Switch

Manual Switch

AUTO/STOP

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and take it out forcibly and then can take it off.

:DVKLQJClean with a soft brush, water and neutral detergent

and then dry it.(Note: Before cleaning the unit,

please take down the displayer box firstly, then

to wash the panel, if the unit has displayer on the

front panel. Never use the water above 45

Install front panel

Place two supporters of the front panel into the slots,along the direction of arrows to cover and clasp thefront panel. As show in right figure.

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to wash the panel, or it could cause deformation

or discoloration.)

Check before use

Be sure that nothing obstructs the air outlet and intake

vents.

Check that whether ground wire is properly connected

or not.

Check that whether the batteries of air conditioner are

changed or not.

Check that whether the installation stand of the outdoor

unit is damaged or not. If damaged, please contact the dealer.

Maintain after use

Turn main power off.

Clean the filter and indoor and outdoor units' bodies.

Repaint the rubiginous place on the outdoor unit to prevent it from spreading.

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Clean and care

Take down the air filter

Cleaning

Reinsert the filters

Reinsert the filters along with the arrow head, then cover

the surface panel and clasp it.

To clean the dust adhering to the filters, you can eitheruse a vacuum cleaner, or wash them with warm water

(the water with the neutral detergent should below 45When the filters are very dirty (such as oil stain), and dry it in the shade.

NOTE: Never use water above 45 to wash, or it cancause deformation or discoloration. Never partch it by

fire, or can cause a fire or deformation.

At the slot of surface panel to open an angle, pull the

air filter downward and take it out.

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Troubleshooting

The unit can not run.

Break off

Cooling(Heating) efficiency is not good.

Wireless remote control is not available.

If water leakage in the room.

If water leakage in outdoor unit.

Noise from indoor unit emitted.

Phenomenon Troubleshooting

Has the power been shut down?

Is voltage higher or lower?

(Tested by professionals)

Is the Timer correctly used?

Is the circuit protection device tripped off or not?

Is Temp. setting suitable?

Were inlet and outlet vents obstructed?

Are the windows and doors closed?

Did Fan speed set at low speed?

Is there any heat sources in the room?

The unit is interfered by abnormal or frequent functions switchover occasionally the controllercannot operate. At this time, you need to pullout of the plug, and reinsert it.

Is it in its receiving range? Or obstructed?

To check the voltage in wireless remote control

inside is charged, otherwise to replace the

batteries.

Whether the wireless remote control is damaged.

The air humidity is on the high side.

Condensing water over flowed.

The connection position of indoor unit drainage pipe is loosed.

When the unit is running in COOL mode, thepipe and connection of pipe would be condensed due to the water cooled down.

When the unit is running in Auto Defrosting mode, the ice thawed and flowed out.

When the unit is running in HEAT mode, the water adhered on heat exchanger dripped off.

The sound of fan or compressor relay is switching on or off.

When the defrosting is started or stop running, it will sound. That is due to the refrigerant flowed

to the reverse direction.

Dose power plug come loose from the socket?

Is there too much dusts accumulated and

obstructed the filter?

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2. If the air conditioner has not plug, directly connect it into the fixed circuit, a breaker should be

installed in the fixed circuit. all pole of this breaker should be switching off and the distance

of the contact should be at least 3mm.

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7KHHDUWKUHVLVWDQFHVKRXOGDFFRUGWRWKH1DWLRQDO&ULWHULRQ7KHXVHUSRZHUPXVWRIIHUWKHUHOLDEOHHDUWKLQJWHUPLQDO3OHDVHGRQWFRQQHFWWKH earthing

wire ZLWKWKHIROORZLQJSODFH7DSZDWHUSLSH. *DVSLSH.&RQWDPLQDWLRQSLSH. 2WKHUSODFHVWKDWSURIHVVLRQDOSHUVRQQHOFRQVLGHUWKHPXQUHOLDEOH

1RWHMake sure that the Live wire or Zero line as well as the earth wire in the family power

socket can not be wrong connected, there should be reliable and no short circuit in the

diagram.

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3. The appliance shall be installed in accordance with national wiring regulations.

4. This appliance is not intended for use by persons (including children) with reduced physical,

sensory or mental capabilities, or lack of experience and knowledge, unless they have been

given supervision or instruction concerning use of the appliance by a person responsible

for their safety.

5. Children should be supervised to ensure that they do not play with the appliance.


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Leakage circuit-breaker and air switch of correct capacity must be installed.

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(OHFWULF:LULQJDisassemble handle of right side plate or front side plate of outdoor unit.

(QVXUHLIZLUHKDVEHHQIL[HGZHOOInstall handle or front side plate.

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7DNHRIIZLUHFODPSFRQQHFWDQGIL[SRZHUFRQQHFWFRUG to terminal of line bank. :LULQJVKRXOGILWWKDWRILQGRRU XQLW

)L[WKHSRZHUFRQQHFWLRQFDEOHZLWKZLUHFODPSIRUFRROLQJ and heating unit, then use the wire FODPSWRIL[WKHVLJQDO control wire, then connect the corresponding connector.

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&RQQHFWMRLQWRIFKDUJLQJKRVHWRYDFXXPSXPS)XOO\RSHQKDQGOHRI/RPDQLIROGYDOYHOpen the vacuum pump to evacuate. At the beginning, slightly

loosen joint nut of low pressure valve to check if there

is air coming inside. (If noise of vacuum pump has

been changed, the reading of multimeter is 0) Then

tighten the nut.

Keep evacuating for more than 15mins and make sure the reading of multi-meter is

)XOO\RSHQKLJKORZSUHVVXUHYDOYHV5HPRYHFKDUJLQJKRVHIURPFKDUJLQJHQGRIORZ

pressure YDOYH7LJKWHQERQQHWRIORZSUHVVXUHYDOYH$VVKRZQLQ)LJ5

2XWGRRUFRQGHQVDWLRQGUDLQDJH+HDWSXPSW\SHRQO\:KHQWKHXQLWLVKHDWLQJWKHFRQGHQVLQJZDWHUDQGGHIURVWLQJZDWHUFDQEHGUDLQHGRXWUHOLDEO\WKURXJKWKHGUDLQKRVH,QVWDOODWLRQ,QVWDOOWKHRXWGRRUGUDLQHOERZLQ

KROHRQWKHEDVHSODWHDQGMRLQWWKHGUDLQKRVHWRWKHHOERZVRWKDWWKHZDVWHZDWHUIRUPHGLQWKHRXWGRRUXQLWFDQEHGUDLQHGRXWWRDSURSHUSODFH

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Use soap water or leak hunting meter to check whether

the joints is leak.

Indoor unit check point

Indoor unit check point

Leak hunting

Check after installation and test operation

Items to be checked

Possible malfunction

Has it been fixed firmly? The unit may drop, shake or emit noise.

Have you done the refrigerant leakage test? It may cause insufficient cooling(heating)

capacity.

Is heat insulation sufficient? It may cause condensation and dripping.

Is water drainage well? It may cause condensation and dripping.

Is the voltage in accordance with the ratedvoltage marked on the nameplate?

It may cause electric malfunctionor damage the part..

Is the electric wiring and piping

connection installed correctly and securely?It may cause electric malfunctionor damage the part.

Has the unit been connected to a secure

earth connection?It may cause electrical leakage.

Is the power cord specified?It may cause electric malfunctionor damage the part

Is the inlet and outlet been covered?It may cause insufficient cooling(heating)capacity.

Has the length of connection pipes

and refrigerant capacity been recorded? The refrigerant capacity is not accurate.

Test Operation

1. Before test operation

(1) Do not switch on power before installation isfinished completely.

(2) Electric wiring must be connected correctly and securely.(3) Cut-off valves of the connection pipes should be opened.

(4) All the impurities such as scraps and thrums must be cleared from the unit.

2. Test operation method

(1) Switch on power, press "ON/OFF" button on the wireless remote control to start the

operation.

(2) Press MODE button, to select the COOL, HEAT, FAN to check whether the operation

is normal or not.

Check after installation

Fig. a

1. Forcibly pull the panel for a specific angle

from the two ends of the front panel according

to the arrow direction. Then pull the air filter

2. Mount the healthy filter onto the air filter,(as

shown in Fig.b). If the air filter cannot be in-

stalled, please mount the healthy filter on

3. Mount the air filter properly along the arrow

direction in Fig.d, and then close the panel cover.

ion filter can't be cleaned with water, while active carbon, photocatalyst,

low temperature conversion (LTC) catalyst, formaldehyde eliminator, ca-

The healthy filter commonly has its usage lifetime for one year under

normal condition. As for silver ion filter, it is invalid when its surface becomes

according to the installation instruction. Pay special attention to that silver

Take out the healthy filter before cleaning and reinstall it after cleaning

Installation and Maintenance of Healthy Filter

Healthy filter

Air filter

Healthy filter

downwards to remove it. (See Fig.a)

the front case. (as shown in Fig.c).

Fig. b

Fig. c

Fig. d

techin or mite killing filter can, but can't with brush or hard things. Dry it in

the shade or sun after cleaning, but not by wiping.

black (green).

goods, the latter one shall prevail. The quantity of healthy filters shall be

based on the actual delivery.

This supplementary instruction is provided for reference to the unit with

healthy filter. If the graphics provided herein is different from the physical

Service Life

Cleaning and Maintenance

Installation Instructions

25

4 Year Additional Warranty on Compressor

Terms & Condition

This Warranty is not applicable in any of the following cases :

4 year Additional warranty on the compressor, as per the terms and conditions mentioned here below. In the event ofany complaint contact our nearest Videocon service center.

The 4 year warranty on Compressor will be continue even after the expiry of 1 year period from the date of purchase. Thiswarranty covers Compressor only. Gas charging is included only when compressor is defective & inoperative. During theadditional warranty period, it does not cover any part such as condenser coil, evaporator coil, capillary, suction line,electronics parts etc. Standard visiting charges will be applicable within the municipal limit of town whereVideocon Industries Ltd. (VIL) has it's Authorized Service center, Service outside municipal limit will attract to and fro traveling,other incidental expenses in addition to standard visiting charges, as prevailing from time to time. During the warranty period,only the parts replaced or repaired shall be free of costs, but service charges shall always be payable by the customer.

1.The warranty is confined to the first purchaser of the Air- Conditioner only & is non-transferable.2.Installation, Repairs & replacements will be carried out by the dealer (Sales & Service Dealer) from whom the product has

been purchased, or through the Authorized Service Centers of VIL. In case the customer shifts the place of residence duringwarranty period, it is advised to contact Authorized Service Center directly or call our help line no's (toll free). Any Installation /alteration in the installation position or shifting of the Air- Conditioner from one premises to another should be carried out byVILs Customer Care Center or its Authorised Service Franchised / Sales & Service Dealer only. Such change if address of theinstallation must be notified to VIL Customer Care Center.

3.Repairs under warranty shall be carried out by an authorized service personnel only. The details of centralized helplines are attached.

4.For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Center, it is responsibility of thepurchaser to contact the nearest authorized service center and bring the unit to the authorized service center at its own costand risk. All expenses incurred in collecting the units or parts thereof from the company's authorized service center, as well asexpenses incurred with deputizing of service personnel/technicians towards conveyance and other incidentals etc. will be borneby the customer. Local Charges for transportation and handling charges may vary from location to location. Customers areadvised to verify before. In case the customer desires to bring the unit on its own to the Authorized Service Center, the sameshall be at its own risks & consequences.

5.The concerned authorized service center will advise the customer whether to effect the repairs at site or at the authorizedservice center.

6.Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the unit/parts in the unit dueto dust accumulation on portions of the unit, general explanations / returning, are not to be considered as defects.

7.In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for theunexpired period of the warranty. Replacement of parts would be purely at the discretion of VIL alone. In case the replacementof the entire unit is being made, (subject to the sole discretion of VIL), the same model shall be replaced and in the event suchmodel has been discontinued, it shall be replaced with the model of price equivalent at the time of purchase.

8.In case of any damage to the product / customer abuse/ repairs by un-authorised personals / misuse detected/ by theAuthorized Service Center personnel, the warranty conditions are not applicable and repairs will be done subject to availabilityof parts and on a chargeable basis only.

9.This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly orindirectly out of any defect in the Air- Conditioner. The company's obligation under this warranty shall be limited to repair orproviding replacement of defective parts only under the warranty period.

10.The company or its Authorized Service Center reserves the right to retain any part/s or component replaced at its discretion,in the event of a defect being noticed in the equipment during warranty period.

11.While the company will make every effort to carry out repairs at the earliest, it however is made expressly clear that thecompany is under no obligation to do so in a specified period of time.

12.Warranty does not cover accessories external to the equipment supplied by the dealer.13.If any coloured internal or external components are replaced, there will be commitment to ensure that the shades match with

the original or other components. The replaced shades, patterns, tints may vary from the customer's unit due to continuoususage of the unit. Any matching components changed at customer's request will be on chargeable basis except the componentwhich actually needed.

14.The unit shall be operated with variation of + 5% of rated voltage at 50Hz. Any failure due to voltage / fluctuation beyondspecified tolerance will not be covered under warranty.

1.The warranty card is not completed properly at the time of purchase.2.The completed warranty card is not presented to authorized service personnel at the time of service of the product.3.The product is not operated according to instructions given in the Operating Instruction Booklet.4.Defects are caused by improper or reckless use, which shall be determined by the company personnel.5.Any repair work is carried out by persons other than authorized service personnel.6.Defects are caused by due to causes beyond control like lightening, abnormal voltage, acts of God or while in transit to service

center or purchaser's residence.7.The warranty is not valid in case, the serial number is deleted, defected or altered. Damage to the product or any part/s due to

transportation or shifting is not covered by warranty.8.a) This warranty will automatically terminate on the expiry of the warranty period of 12 months, even if the Air- Conditioner may

not be in use for any time during the warranty period for any reasonb) The warranty on compressor will automatically terminate on expiry of 4 years (after 1 year

warranty period) even if the Air- Conditioner may not be in use for any time during the said periodfor any reason

9. All disputes are subjected to Aurangabad Jurisdiction.10. All the disputes and / or differences arising between the parties will be referred to sole

Arbitrator, to be appointed by VIL . The Arbitrator shall be conducted subject to Arbitration & conciliation act 1966.The place of Arbitration shall be Aurangabad (MS)

Manufacturer of this Videocon undertake that the product is warranted against manufacturingAir Conditioner ( Split AC)defects for a period of 1 year from the date of purchase on all parts except front grill & plastic parts and thereafter

VIDEOCONAIRCONDITIONER



26

VIDEOCON CARE CENTRE

BUSINESS REPLY CARD

AFFIX

PROPER

POSTAGE

HERE.

NOTE : TO BE HANDED OVER TO THE AUTHORISED

SERVICE AGENT AT THE TIME OF COMMISSIONING.

27

28

1st Free Service Coupon (Dry)within 1st qtr from the date of purchase

Model No.:

Sr.No.:

Name:

Address:

Land Mark if any:

Date of Purchase:

Telephone No.:

Arrival Time: Completion of work:Date:Time.:

TechinicianSignature

CustomerSignature

2nd Free Service Coupon (Wet)within 2nd qtr from the date of purchase

Model No.:

Sr.No.:

Name:

Address:

Land Mark if any:

Date of Purchase:

Telephone No.:



CustomerSignature

3rd Free Service Coupon (Dry)within 3rd qtr from the date of purchase

Model No.:

Sr.No.:

Name:

Address:

Land Mark if any:

Date of Purchase:

Telephone No.:



CustomerSignature

The Service coupons are utilised in first year, if not utilised then coupons will be expired.Customer to call at Call center to avail 3 preventive services.

Fan Motor a) speed Check

b) Noise Check

c) Alignment Check

Grill / Louver / Knobs Checked

Service 1 2 3Air filter cleaned

Grill Temp. Checked

Room Temp. Checked

Amperes Checked

Service 1 2 3

Drain System checked

Brushing of Coolng coil

General Cleaning & Brushing up

Voltage I/P & O/P Checked

Service 1 2 3

Please tick for the Checks carried out and O for the job not carried out

CUSTOMER COPYName of Customer: Model:

Serial Number:

Date of Purchase / Date of Installation:

Installation Done By:

Name of Service Center:

Commissioning:10. Run the machine for 30minutes & check for the following.a) Vibration / abnormal noise observation.If yes provide detail.

i) Checked for earthing with the unit_______V (Voltmeter reading must be less than 3V)

Ii) Supply between L & E - 230 10% ______V

EV

LN

iii) Supply between L & E - 230 10% ______V

Output: ______V

c) Stabilizer Installed Yes/No If Yes Make:

d) Current Drawin by the machine _____A Specify under test run.

e) Temperature Reading

b) Electrical supply input Volts________VIf more than 3V, please consultelectrician forproper earthingto the unit.

Return Temperature C Supply Temperature CDifference C

Difference should bemore than 12 Degree C

Has the Indoor Unit been placed with slope towardsdrain end. If yes, mention angle of slope.Note: Water to be poured in drain Pan & properdraining from drain pipe to be checked.

Yes/No

Yes/No

Customer Remarks / Signature: Service center stamp

Installer Sign

Room Dimensions:

Yes/No

Yes/No

Yes/No

Yes/No

Yes/NoYes/No

Yes/No______Gms

Yes/No

Yes/No

Length-Width-Height-

NOrth/South/East/West

8. Installation of the Unit as per below distance spec.

9. All flarinng has to be done as per the Installation Manual

Address:

Contact Number:

Installation1.Is the Capacity of the machine suitable for the room in which machine is installed

2. Is the strength of installation enough.

Is the machine installed securely on installation plate3. Direction of condenser of machine is towards

4. If the direction of the condenser is towards southor west proper shade provided to the machine

5. Specify piping lengthHorizontal & Vertical Distance between IDU & ODU

H _____ m _____ m

V _____ m

6. Has the IDU been placed below ODUIf yes, have U traps been provided atevery 5m.

7. Has gas charging been donefor extra length of Piping

Grade Clearance (cm)

7K-28KA B

30K- 38K1030

512

More than 70cm

More than 10cmMore than 60cm

More than 10cm

More than 60cm

More than AMore than B

More than BMore than 2.3m

To be filled by Person of Service Center

Name of Customer: Model:

Serial Number:

Date of Purchase / Date of Installation:

Installation Done By:

Name of Service Center:

Commissioning:10. Run the machine for 30minutes & check for the following.a) Vibration / abnormal noise observation.If yes provide detail.

i) Checked for earthing with the unit_______V (Voltmeter reading must be less than 3V)

Ii) Supply between L & E - 230 10% ______V

EV

LN

iii) Supply between L & E - 230 10% ______V

Output: ______V

c) Stabilizer Installed Yes/No If Yes Make:

d) Current Drawin by the machine _____A Specify under test run.

e) Temperature Reading

b) Electrical supply input Volts________VIf more than 3V, please consultelectrician forproper earthingto the unit.

Return Temperature C Supply Temperature CDifference C

Difference should bemore than 12 Degree C

Has the Indoor Unit been placed with slope towardsdrain end. If yes, mention angle of slope.Note: Water to be poured in drain Pan & properdraining from drain pipe to be checked.

Yes/No

Yes/No

Customer Remarks / Signature: Service center stamp

Installer Sign

Room Dimensions:

Yes/No

Yes/No

Yes/No

Yes/No

Yes/NoYes/No

Yes/No______Gms

Yes/No

Yes/No

Length-Width-Height-

NOrth/South/East/West

8. Installation of the Unit as per below distance spec.

9. All flarinng has to be done as per the Installation Manual

Address:

Contact Number:

Installation1.Is the Capacity of the machine suitable for the room in which machine is installed

2. Is the strength of installation enough.

Is the machine installed securely on installation plate3. Direction of condenser of machine is towards

4. If the direction of the condenser is towards southor west proper shade provided to the machine

5. Specify piping lengthHorizontal & Vertical Distance between IDU & ODU

H _____ m _____ m

V _____ m

6. Has the IDU been placed below ODUIf yes, have U traps been provided atevery 5m.

7. Has gas charging been donefor extra length of Piping

Grade Clearance (cm)

7K-28KA B

30K- 38K1030

512

More than 70cm

More than 10cmMore than 60cm

More than 10cm

More than 60cm

More than AMore than B

More than BMore than 2.3m

SERVICE CENTER COPY

To be filled by Person of Service Center

North45, Okhla Industrial Estate,Phase 3, New Delhi - 110 020.PHONE : 011 32711003/ 4 / 7 / 8 / 9.South3-6-430, 2nd Floor, Maithai Mansion,4th Street Himayat Nagar, Hyderabad- 29.PHONE- 040 32566922 / 33East39C, Harish Mukherjee Road,Kolkata - 26.PHONE No. 033 44031400WestMarol Bhavan, Marol Co op Ind. Area,M.V. Road,Andheri (E),Mumbai - 400 059.Phone : 022 405 84600

Service Help Line :39 40 40 40(prefix STD code of the state capital)

E mail : [email protected] : SVC to 53030

For the purpose of recycling to facilitate effective utilization of resources, pleasereturn this product to a nearby authorized collection center / registered dismantleror recycler while disposing off this product.In case of further assistance, you may contact nearest authorized service center.OrPlease see the Company website for more information & collection centers, etc.WEBSITE: www.servicedelight.com

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