Vibrant Gujarat Summit on e-Governance in India

Digital Gujarat:

Deploying ICT for InclusiveDeploying ICT for Inclusive Growth and Good Governance

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Compendium ofCompendium ofselected 

e‐Governancee‐Governanceinitiatives in 

GujaratGujarat

Table of ContentsTable of Contents

1. e‐Governance in India

2. ICT for Development

3 Gujarat : Pioneer State in e‐Governance3. Gujarat : Pioneer State in e Governance

4. Gujarat: e‐Governance framework and policies

5. e‐Governance Initiatives in Gujarat5. e Governance Initiatives in Gujarat

6. Awards & Accolades

e-Governance in India

Formulated by the Department of Electronics  and Information Technology (DEITY) and Department of Administrative Reforms and Public Grievances (DARPG)p ( )

Lays the foundation and provides impetus for long‐term growth of e‐governance withthe ultimate objective of improving delivery of Government Services

National e-GovernancePlan(NeGP)

Provides a holistic view of e‐Governance initiatives across the country, integrating them into a collective vision and a shared cause

NeGP comprises of 31 mission mode projects (MMPs)

National level organizations like NIC, STQC, CDAC, NISG, etc. play a crucial role inimplementing the various e‐governance initiatives in the country

NeGP Vision : "Make all Government services accessible to the common man in his locality, throughcommon service delivery outlets, and ensure efficiency, transparency, and reliability

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common service delivery outlets, and ensure efficiency, transparency, and reliabilityof such services at affordable costs to realize the basic needs of the common man“

Mission Mode Projects (MMP)NeGP’s 31 mission mode projects (MMPs) are further classified as state, central or integrated projects

• Banking• Central Excise 

& Customs• Income Tax 

• Passport• Immigration, 

Visa and Foreigners R i i &• Insurance

• MCA 21• UID• Posts

Registration & Tracking

• Pension• e‐Office

• Agriculture• Commercial 

Taxes• e‐District

• Police  (CCTNS)• Road Transport• Treasuries 

Computerization

• CSC• e‐Biz• e‐Courts • e‐Procurement 

• Employment Exchange

• Land Records (NLRMP)

• e‐Panchayats

• PDS• Education• Health• Municipalities

• EDI for e‐Trade• National e‐

Governance Service Delivery Gateway

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y• India Portal

ICT for Development (ICTD)

UN Millennium Summit identified eight Millennium Development Goals (MDGs) in the fight against hunger, poverty, illiteracy, gender inequality, environmental

degradation, etc.

Information and Communication Technologies (ICTs) has been identified as one of the major tool in achieving the Millennium Development Goals

ICT for Development (ICTD) project was conceptualized by UNDP and Ministry of Communications and Information Technology (MoCIT)

ICT facilitates e-governance which goes much beyond efficiency in providing government services to include people's participation in public affairs

ICTD pilot projects fall under four themes - Governance, Rural Livelihoods,

These projects have been implemented across India by various state governments and development organizations

Women Empowerment and Integrated Citizen Services

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Gujarat : Pioneer State in e-Governance

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Gujarat’s IT Vision Since 1999

Gujarat – A Frontline State in e-Governance

Gujarat’s IT Vision – Since 1999

“To facilitate inclusive growth for all by providing  services to the citizens at their door step in an easy, effective, efficient and transparent manner”

• Gujarat has been at the forefront of several e‐governance initiatives in India

• Gujarat is the leading State across India in recording e‐Transactions and accounts for over 21% of all e‐Transactionsrecorded on ‘e‐Taal’ , India’s e‐Services Dashboard

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Gujarat : Leading State in eTransactions( Period : 1st Jan.2013 to 31st July 2014 )

S.No. Standard ServicesNo. of e‐

Transactions

1 Public Distribution System 299,353,855

S.No. Standard ServicesNo. of e‐Transactions

14Integrated Finance Management 

3 929 1012 Education 108,644,103

3 Land Revenue 107,679,585

4 Utility Services and Bill Payment 98,502,545

14Services

3,929,101

15 State Specific Services 3,919,029

16 Property Registration & House Tax 2,947,753

5 Election 65,134,295

6 Health 25,328,972

7 Industry and Commerce 25,030,545

17 Certificates 2,757,238

18 Other Services 932,082

19 Rural Development 711,881

20 e‐Procurement 306,3068 Personnel and Admin 20,662,455

9 Commercial Tax 18,830,805

10 Transport 15,648,140

11 C t d J di i 7 820 160

,

21 Grievance 77,687

22 Licenses and Permits 49,37023 RTI 15,36824 Passport & Visa Services 7,09511 Court and Judiciary 7,820,160

12Urban Development including Municipality Services

6,911,276

13 Skill Development 4,696,901

p ,25 Financial Inclusion 3,765

26 Social Welfare & Pension 3,566

27 Agriculture & Allied 1,405

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Total e‐Transactions 81,99,05,283

Gujarat – Harnessing ICT for Growth

• Two to three percent of the State Government budget is committed to IT

related activitiesGovernment Spending

• All departments have prepared their IT Action Plan, which has a one‐year

focus and a five‐year perspectiveDepartmental 

IT plan

• Dataquest‐CMR e‐Readiness Assessment of Indian States 2013’ Gujarat is one

of the leader state in India.E‐Ready State

• Gujarat has one of the highest tele‐density in the country with excellent

telecom network with all major towns cities connected through land line and

mobile networkExcellent network 

infrastructure

Key infrastructure 

f

• Gujarat State Wide Area Network and Gujarat State Data Centre are core and

critical infrastructures are essential for the delivery of e‐Governance services.

• VSAT based "Broadband" connectivity to all the 13685 Village Panchayats in

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f VSAT based Broadband connectivity to all the 13685 Village Panchayats in

the state through e‐Gram Vishwagram Society.

Gujarat’s e-Governance Framework

FlotatioStrong Policy StructureStructure

Organizational Structure & Infrastructure

Citizen Centric 

Approach InfrastructureApproach

Collaboration & Strengthening of Decision Making

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Initial steps towards e-Governance

Establishment ofEstablishment of Gujarat Informatics Ltd.(GIL) as the nodal agency for IT development in the

Establishment of Department of Science & Technology(DST) in 2002. It has been 

Formation of IT Cell under General Administration Department in development in the 

state in February 1999

operational since 01.04.2003

Department in 

1999

Initiation of Gujarat State Wide Area Network in 2001 –

Creation of IT Policy Framework since 1999 

Departmental level capacity building in terms of Chief Information Officers (CIOs) and System2002, followed by 

establishment of Server Farm

Officers (CIOs) and System Managers at the departmental for smooth implementation of IT strategies and e‐

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gGovernance projects

Progressive steps towards e-Governance

Transactional

ConvergenceVision 2012 onwardsTransformational

2009 2012 • Converged3

4.

5.

Transactional

2006 - 2008

2009 - 2012

Informative

2002 2004• Query from 

• Delivery of services to the citizens

• Paid services

• Faceless  & 24 x 7 Government

• Online portal for citizen centric services

Converged Infrastructure

• Mobile & Telecom Governance

• IT & Infrastructure Optimization

• Cost efficiency & reconsideration

Interactive

2004 ‐ 20061.

2.

3.

2002 ‐ 2004

• Broadcasting & Dissemination

e.g. Websites

Q yDatabase

• Two way communication

e.g. Enquiry based    exam results

• Paid services 

• One day Governance Centre’s

• City civic centre’s

e.g. e‐Dhara

services

• One stop shop for citizen centric services

• Collaborative and shared data

• Virtualization & Cloud Computing

• e‐governance has emerged as a potent tool for any citizen centric,transparent and effective governance system

• e Governance is incomplete unless government services are made available

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• e‐Governance is incomplete unless government services are made availableto the citizens in a hassle free and 24x7 manner

Collaboration & Strengthening of Decision Making

• An IT committee for       each department  sketches out its IT plan headed by respective Dept. Secretary •Preparation of Comprehensive IT 

• Each department is horizontally connected with DST/GIL thereby following uniform and interoperable standard for all applications

action Plan across departments and approval in departmental IT 

Committees

•Formation of State level Apex C itt f St t Wid llstandard for all applications 

as well as ensuring unified infrastructure & hardware systems

• Centralized e‐procurement is

Committees for State Wide roll out of the projects

•Identification of project priorities

•Designing & Approval of detail scopeCentralized e procurement is carried out transparently by nodal agency as GIL which has acquired now proficiency in overseeing IT demand with expertise

Designing & Approval  of detail scope of work, SLA, RFQ, RFP with the help 

of Consultant & IT committees

•Selection of Technical Standards with the help of Consultant

expertise

• Procurement above INR 1 crore to be cleared by empowered Secretaries Purchase Committee (SPC) which has power of 

•Bid Process Management by Consultant as per respective GRs

•Finalization of successful developer/service provider by IT 

itt

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( ) pGovernment

committee

e-Governance initiatives

Flotatio

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Major e-Governance initiatives in Gujarat

Flotatio Gujarat State Wide Area Network (GSWAN)

Gujarat State Data Centre (GSDC)

State Wide Attention on Grievances  by Application  of Technology (SWAGAT)

Hospital Management Information Systems (HMIS)

Applications (G2C)Infrastructure Initiatives

Sachivalaya Integrated Communications Network (SICN)

Bhaskaracharya  Institute for Space Applications and Geo –informatics (BISAG)

Jan Seva Kendra

p g y ( )

e‐Dhara

e‐City

e‐Mamta     

Online Job Application System (OJAS) Aapno Taluka Vibrant Taluka (ATVT)

e‐Gram – Vishvagram

Applications (G2G)

Online Job Application System (OJAS)

e‐Krishi Kiran

Targeted Public Distribution System

e‐Procurement

Value Added Tax Information System (VATIS)

eXtended Green Node (XGN)

Applications (G2B) Integrated Workflow & Document Management System 

(IWDMS)

Integrated Financial Management System (IFMS)

e‐Guj Cop

Applications (G2G)

eXtended Green Node (XGN)

Drugs (Allopathic) Manufacturing License System DMLA

Investor Facilitation Portal (IFP)

Commissioner of Geology & Mining

e Guj Cop

Information Security Management System for GUVNL (ISMS)

Revenue Case Management System (RCMS)

Works Monitoring System of Roads & Buildings Departments  (RNB – WMS)

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(RNB  WMS)

Gujarat State Wide Area Network (GSWAN)Connects all the Government offices and buildings / complexes in State capital on Gigabit backbone

f f• Core Infrastructure component for e‐Governanceimplementation in the State and has established newbenchmarks in Connectivity

• Gujarat State Wide Area Network (GSWAN) is one of thel t IP b d M lti S i (V i D t d Vid ) ITlargest IP based Multi Service (Voice, Data and Video) ITinfrastructure connecting 33 Districts, 248 Talukas to Statecapital Gandhinagar

• Conceptualized in 2000, GSWAN was country’s 1st robustState Wide Area Network and biggest in AsiaState Wide Area Network and biggest in Asia

• Provides seamless connectivity of government functionariesacross State, District and Taluka Centers

S hi l C A N t k (SCAN) h i 7000 F t• Sachivalaya Campus Area Network (SCAN), having 7000 FastEthernet Input / Output ports, connects all the Governmentoffices and Government buildings / complexes in Statecapital on Gigabit backbone

• State of the art Grievance Redressal System with IVR• State of the art Grievance Redressal System with IVR(Interactive Voice Response) facility, help‐desk Call‐Centre,on‐line Ticket log management for all governmentemployees

• More than 4500 District / Taluka Government offices of 32

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More than 4500 District / Taluka Government offices of 32Government departments and semi government officeshave been connected with GSWAN

Gujarat State Data Centre (GSDC)j ( )Critical Infrastructure  component for consolidation & hosting of eGovernance applications

India’s First State Data Centre to be operational under National e‐Governance plan

GSDC lid t i li ti d i f t t t ll t f ilit t• GSDC consolidates services, applications and infrastructure  centrally to facilitate Government departments in establishing a transparent and efficient public administrative department through e‐Governance at a low‐cost 

• GSDC has been connected to  all the Government offices through GSWAN and isoperational since 2008

• Server & Storage area : 2600 sq.ft ; Control Room and Utility area  : 1300 sq.ft ; Connectivity Zone :  600 sq.ft ; Storage Space : ~100 TB

• Provides services such as Central State Data Repository, Online Delivery of Citizen Information / Services Portal, State Intranet Portal, Disaster Recovery, Remote Management and service integration

• ISO 20000 (IT Service Management) and ISO  27001 (Information Service Management) certified

• Over 240 Government websites  and applications of 12 departments have been hosted and are running successfully with 99.74% uptime

• Virtual Cloud Environment (VCE)/Virtual Private Cloud (VPC)

• proposed, which would facilitate delivery of Software as a Service (SaaS), Infrastructure as a Service (IaaS)  and Platform as a Service (PaaS)

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Won the “Dataquest‐ CMS e‐State Award 2013”

Sachivalaya Integrated Communication Network (SICN)Biggest network of its kind in Asia

• SICN is a network owned by Government of Gujarat for theirVoice Communication needs. This network is spread in capital ofGujarat Gandhinagar connecting almost all the Govt. Boards &Corporations OfficesCorporations Offices.

• Network implemented in September 2000 and it works on TDMbased PABX system

• The core of this network is Lucent make DEFINITY G3r EPABXThe core of this network is Lucent make DEFINITY G3r EPABXwith the current capacity of 8500+ lines and over 23 PRI trunksworking , expandable up to 25000 lines.

• Consists of 1 Core Exchange and 10 Remote Unitsinterconnected through OFCinterconnected through OFC

• As a backbone around 100 Kms. Of Optical Fiber has been laidand 150 Kms. Of JFC has been laid with Structured cabling forVoice & Data nodes. There are 8500+ Voice Nodes and 8000Data NodesData Nodes.

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Bhaskaracharya Institute for Space Applications &G I f ti (BISAG)Geo‐Informatics (BISAG)Use of GIS for Decision Support System & Optimum Utilization of Resources

State‐level nodal agency to facilitate use of spatial and geo‐spatialtechnologies for the planning and developmental activities of the Gujarattec o og es o t e p a g a d de e op e ta act t es o t e Guja atGovernment

• BISAG has developed centralized Geo‐spatial database and Decision Support System(DSS) which gives integration of whole‐of–government with most government activities now being GIS based

• e‐Map services have been developed for visualization, interpretation andintegration of remote sensing data with departmental data including maps

• Geo‐Spatial databases which include terrain characteristics, administrative

systems, city & village maps, ports, forests, etc. are created using conventional,systems, city & village maps, ports, forests, etc. are created using conventional,

maps high resolution 2D and 3D Imagery and official datasets

• Micro planning of various government schemes and public services done

through GIS data lead to inclusiveness

• The integrated centralized database not only saves time but also leads

adoptability and affordability to government and citizens and efficient

allocation and use of resources.

Won the “National Award on e‐Governance 2012”

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64Satellite Communication ( SATCOM )Empowering citizens by using satellite communication to ensure reach of educationEmpowering citizens by using satellite communication to ensure reach of educationskill development and awareness about various government schemes across the State

• Operational since 2006, this ICT initiative with regular and direct communicationbetween government departments and users using satellite communication hasg p gresulted in better planning and feedback mechanism to the system

• SATCOM provides services to government departments for telecasting educationalskill development, training and awareness programme through TV broadcast

• The project services are currently used by over 25 stakeholderThe project services are currently used by over 25 stakeholderdepartments to reach a wide sector ranging from farmers , schoolteachers to private sector employee with a yearly transmission rate of4000 hrs. of programme.

• Project has helped to touch upon the primary rural issues like schoolavailability, addressing farmer concerns, health programs, solving theproblems of tribal communities and rural women by interactionwith Chief Minister

• The travel cost for creating awareness and training programs ford h b d ddepartments has been reduced

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State Wide Attention on Grievances by Application of Technology (SWAGAT)A unique online grievance redressal  program, where in the Chief Minster directlyaddresses the issues of citizens from of Gujarat 

• Operated by Chief Minister’s office, SWAGAT, One of the country’s first State‐wideOnline Grievance Redressal Program

• Launched for transparent and speedy redressal of citizens grievances , it is a 4‐tier system at Gram, Taluka, District  & State level

• Grievances submitted are first resolved by authorities at respective level &thereafter all pending grievances are reviewed by the  CM on 4th Thursday of every month

• Concerned stakeholders are present along with the CM for direct interactionwith aggrieved citizens , hence leading to transparency

• SWAGAT has helped Strengthened Public Accountability and has increased citizen’s satisfaction as grievances are attended at the highest level

• More Than 3 Lacks  applications have been received within July, 2014 and~ 92% have been fairly addressed and high citizen satisfaction has beenachieved

SWAGAT has won numerous awards:

• “National Award on e‐Governance 2011”• “United Nations Public Service Award 2010”• “International Award Manchester University 2004”

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Apno Taluko Vibrant Taluko (ATVT)Bringing all government activities  under one roof

• Operational since 2011, ATVT is an online system to strengthen the administration at

the Taluka level for better implementation of government schemes and addressing

the applications / grievances of the people

• Cluster level monitoring approach, is used in ATVT model

• Nearly 180 services of different departments are being delivered under one roof from a ‘single window’

• Applications for assistance under various services are now collected and processed

at the Taluka level itself thereby eliminating the need to travel to district

headquarters

• Services provided by ATVT include One Day Services like Issuance of 

Certifications such as Income, Caste, Residence, Senior Citizen etc.

Renewals such as  Arms License, Ration Card, Birth date change etc .

• SMS alerts sent to applicants on receipt and approval of their application 

along with online status tracking

ATVT governance empowers people and helps them shape the courseof  their lives and business with minimum interference of bureaucracyand  its procedures

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eGram – VishwagramTransforming Gram Panchayat to Gram Sachivalaya “While the world becomes global village e‐Gram Panchayat turns villages global”

• Village Panchayats have been equipped to provide the e‐servicesthrough VSAT Broadband connected PCs along with Printer, UPS, WebCam, VoIP Phone in order to bridge the digital gap between urban andrural Gujarat

• eGram VSAT network also known as “PAWAN Network” is Asia’sLargest Public Domain network

• Currently 13,685 Village Panchayats are equipped to provide thefollowing services:

i f d d ( / & )G2C Services : Basic Certificate; Land records (RoR – 7/12 & 8A);Utility bills; e‐Ration card ; e‐Gram Mail

B2C Services : e‐Ticketing; Utility Bill payments; Market linkagesfor Agricultural Commodities ; DTP

• eGrams are being operated through Village Computer Entrepreneurs(VCEs) on a revenue sharing basis under PPP model

• Today Gujarat has 798 e‐transactions per 1000 population per month on anaverage of last year;

• In 2013 e‐Gram issued ROR to e‐Dhara:‐ 1,15,95,730

• In 2014, upto July e‐Gram ROR issued to e‐Dhara:‐ 1,01,43,635

eGram – Vishwagram has won :

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• "CSI – Nihilent e‐Governance Award 2013” ;"Computer Society of India 2008"

• "Dataquest – CMS e‐State Award 2013"; "Skoch Challanger Award 2008"

Online Job Application System ( OJAS )Facilitating a transparent  recruitment process for Government jobs

• Operational since 2012, this ICT initiative has made the long lastingand time consuming government recruitment process much moresimplified time saving, cost effective and transparent

• Facilitates an applicant (citizen) starting from filing online application,validating and verifying details, getting interview schedules and SMSg y g , g gbased timely alerts on updates to getting ultimate appointmentletter.

• OJAS is also used for Teachers Eligibility Test (TET)

M th 55 l kh li ti d li till d t f i• More than 55 lakh applications processed online till date for variouspositions in Government

• OJAS has helped the agencies to speed the recruitment process andreduce complexities with improved data security

• In 2014, a total of 47 departments issued 346 advertisements forwhich a total 35.00 lakh validated applications were received amongthem 19.06 lakh candidates deposited fees in post office and 217exams were conducted.

HIGH COURT OF GUJARAT

JAIL Department

Directorate of Scheduled Caste …

Commissioner of Technical Education

Industries Commissionerate

Tribal Development Residential …

Sports, Youth & Cultural Activities …

250 2 4 6 8

ગજુરાત પચંાયત સેવા પસદંગી બોડર્Police Recruitment Board

JAIL Department

e‐DharaEasy , Transparent  & Secure way to access and maintenances of  Village Land Records 

• After digitizing all land records, e‐Dhara Kendras(e‐DK) havebeen setup at Taluka Mamlatdar offices to take up day to dayactivities of land records such as mutations and issue of Recordof Rights (RoR). Workflow based software (BhuLekh Soft) hasbeen implemented since 2004‐2005.

• By Integrating BhuLekh Soft with the e Gram Vishwa Gram(eGVG) project, that provides broadband connectivity throughVSAT to village Panchayats, farmers can get RoR copies from theVillage Panchayat itself.

• e dhara project has been successfully implemented in all 33• e‐dhara project has been successfully implemented in all 33Districts* , 248 Talukas*

• In 2013 e‐Dhara ROR issued from e‐Gram:‐ 1,15,95,730• In 2014, upto July e‐Dhara ROR issued from e‐Gram:‐

1,01,43,635d f dh d• In 2013 ROR issued from e‐dhara Kendra:‐ 4,21,52,881

• In 2014, upto July ROR issued from e‐dhara Kendra:‐2,30,38,455

• e‐Jamin is the new initiative by revenue department forintegration of all stake holders with land records and as astarting point, registration is linked with e‐Dhara for automutation and notice generation after successful agriculture landregistration.

Awards & Accolades

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• CSI‐Nihilent Award 2006 (2nd Runners‐up)

• Microsoft Award 2006 (Service Delivery Category)

e‐Procurement Efficient Online Procurement system

• e‐Procurement system was introduced to overcome challenges of thecumbersome traditional procurement process like tiresome paperwork,inadequate transparency, delay in tender finalization etc

• e‐Procurement has been designed as a web based application that catersll f f fto all services from Notice Inviting Tender to issuance of Letter of Intent

• E‐Procurement is mandatory for multiple items across many governmentdepartments

• Operational since 2007, e‐Procurement has brought in qualitativebenefits and have overcome the challenges of traditional system alongwith cost savings through higher competition and demand aggression

• e‐procurement has also led to shortening of the average tendere procurement has also led to shortening of the average tenderprocessing time from 30days in physical process to 6.6days

• More than 1.39 Lakh e‐Tenders processed since 2007

Awards and Accolades:

• “CSI‐Nihilent e‐Governance Award 2012” , “EDGEAward 2010”

• “National Award on e‐Governance 2009”, “ComputerSociety of India 2007”

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Integrated Financial Management System (IFMS) : Ensure the meticulous and effective tracking of disbursed grants, revenue and its utilization

• Operational since 2008, IFMS serves as an integrated solution for aconsolidated database of the government expenditures and receiptsacross Gujarat

• IFMS is at the core of all the ICT initiatives undertaken by Financedepartment and provides an real time view of the State’s financialposition

• IFMS has been implemented in 33 district treasury offices, 2 Pay andp y , yAccount offices, 2 pension payment office, more than 144 sub treasuryoffices centralized directorate of pension and provident fund (DPPF)office, 25 local fund offices and centralized pay verification unit (PVU)

• IFMS has equipped the Government of Gujarat to automate the accountsIFMS has equipped the Government of Gujarat to automate the accountsand treasury functions, immaculate operations and also made possibleto prepare a paperless budget

• Other benefits of IFMS are: Real time availability of the State financialposition Fiscal discipline and improved decision making Cross moduleposition, Fiscal discipline and improved decision making, Cross modulevalidation and verification, Entry only at source reducing time and effortand increase accuracy

Awards and Accolades:

• “Edge Award 2010”

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• Edge Award 2010

• “CSI – Nihilent e‐governance Award 2009”

Targeted Public Distribution System (TPDS) 

Bar‐coded Ration Card and Public Distribution System

• Operational since 2010, TPDS has helped to minimize official discretionwhile providing food security to the poor and vulnerable section,enhancing beneficiary participation and transparency across the PDSsupply chain by computerizing it.

• TPDS authenticates beneficiary identification and captures thetransaction at the Fair Price Shop (FPS) level issue new bar coded rationcards only to rightful beneficiaries hence reducing leakages in thedistribution

h k ll d• State Government has taken all necessary security measures and stepsto avoid any bogus registrations

• Introduction of TPDS has led to reduction of cardholders from 1.25 croreto 1.09 crore by discarding 14 lakh bogus ration card

• Also, Overall distribution efficiency of essential commodities has gone upby about 10%

• Increased transparency through online portal giving details of 16,000+FPS d l 6000 SKO FPS i li f h 1 10 i dFPS dealers, 6000+ SKO, FPS wise list of more than 1.10 crore ration cardholders, monthly entitlement, authorized quantum and provision forgrievance redressal.

Awards and Accolades:

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• “National Award on e‐Governance 2014”

• “CSI – Nihilent e‐Governance Award 2012”

Value Added Tax Information System (VATIS)Modernization of the Tax administration system

• Operational since 2006, VATIS helps optimize value added taxrevenues and offer effective tax administration by saving efforts,resources and expenses by providing automated routine to theDepartment of finance

• VATIS is a flexible system that offers automated routine to theDepartment of Finance and also aids in the process ofidentifying potential taxpayers for widening tax nets

• Data digitization has immensely helped the administration tohave in‐depth analysis of information

• VATIS has streamlined the VAT implementation process of fillingVAT returns, scrutiny and assessment and has made itsadministration more informed and controlled

• VATIS apart from benefitting the Government and Taxdepartment has been a boon for the citizens as well ‐ Reductionof touch points, location independence, 24 x 7 availability, datareliability & Quick remittance of fundy

Awards and Accolades :

• CSI – Nihilent e‐Governance Award 2012

• EDGE Award 2010

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• National Award on e‐Governance 2014

• Computer Society of India 2007

e – Krishi Kiran Promoting scientific agriculture technologies by enabling farmers with required information through IT

• Operational since 2004, e – Krishi Kiran is a first of its kind informationinitiative in India, pioneered and initiated for the benefit of farmers atthe grass‐root level

• e – Krishi Kiran a web based information system implemented in• e – Krishi Kiran, a web based information system implemented inGujarat to promote scientific agriculture technologies by enabling thefarmers to get the required specific information

• e‐ agricultural extension technology was introduced in the e – KrishiKiran programme to provide fertilizer recommendations on basis ofKiran programme to provide fertilizer recommendations on basis ofsoil analysis and nutrient requirements of the crop for each field

• Facilitates effective decision making regarding what to produce, whento produce and how to produce, thereby increases income of farmers

• Bridges the distances between scientists, extentionists and farmersand input output dealers

Awards & Accolades

• “National Award on e Governance 2014”• National Award on e‐Governance 2014

• “CSI – Nihilent e‐Governance Award 2012”

• “EDGE Award 2010”

• “Computer Society of India 2007”

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Extended Green Node (XGN)Effective  monitoring of hazardous bio‐medical waste generation, treatment and its eventual disposal

• Operational since 2008, XGN has helped GPCB in effective monitoringof hazardous bio‐medical waste generation, treatment and itseventual disposal and issue of pollution control certificates

• XGN provides hassle free 24 x 7 anywhere e‐access to businessesXGN provides hassle free 24 x 7 anywhere e access to businessesthrough a unique ID to perform various GPCB related activities likeapplying online, filling returns, and many more..

• XGN has facilitated day‐to‐day operations at Regional offices, Districtheadquarters and laboratoriesq

• Other advantages of XGN are it Monitors Ground Water / SurfaceWater, Central Pollution Control Board (CPCB) Sampling points projectsGEMS, AAQM etc.

• Facilitates Standardization & Speedy disposal of NOC‐ CCA andTransparent e‐movement from Field offices to Head office

Awards & Accolades

• CSI – Nihilent e‐Governance Award 2013

• National Award on e‐Governance 2010

• CSI – Nihilent e‐Governance Award 2010

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Integrated workflow  & Document Management System (IWDMS)Transparency & Effectiveness in Administration by automating the government functions and process.

• Government of Gujarat (GoG) wants to use e‐Governance as thetool to improve the Accountability, Transparency & Effectivenessin Government administration. The project has beenimplemented for the same through automating the governmentfunctions and processes at all levels of the administrativehierarchy.

• IWDMS provides Document Management, WorkflowManagement, Collaborative Environment and KnowledgeManagement in an integrated fashion and delivers an ElectronicWorkplace that result in productivity improvement inWorkplace that result in productivity improvement inGovernment.

• The project initially covered all employees of the Government ofGujarat at New Sachivalaya, Gandhinagar. It is now beingextended to the employees of the HoDs of the departments inGandhinagar and AhmedabadGandhinagar and Ahmedabad.

• In order to achieve Single File Management System across thestate, IWDMS will be extended to all other HoDs in Gujarat in aphased manner. IWDMS has also benefited the citizen's directlythrough applications such as Grievance Redressal , CM ReliefFund, Surat Disaster Assessment Survey, etc.

Awards & Accolades

• Project was selected by Public Sector Technology andManagement Magazine, Singapore, for Government Technology

d h d

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Award, 2007 in the Connected Government Category

e‐CityEliminate discretionary human interface and better services to CITIZENS of Ahmedabad 

• Ahmedabad Municipal Corporation is the first MunicipalCorporation in India to facilitate better performance of thedelivery of municipal services like birth and deathregistration, building plan, primary health and education,city cleanliness, water supply, sewage, road, street‐lights,

k d d h h hparks and garden through e‐governance to the 56 Lacscitizens of the city

• For this Ahmedabad Municipal Corporation has establishedsix City Civic Centers located in five zones of Ahmedabadcity and also created forty‐three ward civic offices all thesey yinterconnected via intranet/ Internet connectivity. AMC hasendeavored that a Citizen need not to come to MunicipalOffice for paying any fee/ taxes which he can pay throughnet/bank/ cyber café.

• The main purpose for the same is to provide TransparencyThe main purpose for the same is to provide Transparencyto the citizens, Information & Accountability at the fingertips. both for the citizens as well as employees of theCorporation

Awards & Accolades

• Govt. of India's National Gold Awards for e Governance2008‐09

• International Best Practices By International City/CountryManager's Association Washington DC 2004

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Gujarat Hospital Management Information System (GHMIS)To Provide efficient and quality health services to the citizens of  Gujarat 

• The GHMIS project was conceptualized to provide standard clinical &diagnostic tools, hospital management tools and integration ofmanagement information at the state level so as to ensure onlinereview & monitoring.

I l i h d d di l ff i h l h i• It also assist the doctors and medical staff to improve health serviceswith readily reference patient data, work flow enabled less‐paperprocess and parameterized alarms and triggers during patienttreatment cycle.

• The GHMIS enables monitoring pre‐defined health indicators andThe GHMIS enables monitoring pre defined health indicators andthe embedded exception reporting facilitates decision making by thehospital management and state level administrators for policy andstrategic decisions.

• The GHMIS is state‐of the‐art healthcare solution to provide bettercare to patients by addressing all the major functional areas of thehospital & the entire gamut of hospital activities.

• GHMIS provides multiple levels of security in the software, so thatdata pertaining to various functions of the hospital remainsconfidentialconfidential.

Awards & Accolades

• EDGE Award 2010

• Bronze medal for HMIS National E‐governance award (2008‐09)

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o e eda o S at o a go e a ce a a d ( 008 09)

• Scotch Challenger Award (2007‐08)

• CSI Nilihent (Computer Society of India) Award (2007‐08)

eGujCop Home Department Integrated IT solutions

• First of its kind in India” which integrates IT in the working ofhome department

• Building a centralized repository of all criminal activities andorganized criminal gangs that would ensure community safetyh h ffi i i l h ithrough efficient crime control mechanisms

• Available at more than 1100 locations which includes 450 PoliceStations, 59 CPI offices, 35 CP / SP Offices and 60 SDPO’s

• Standardized common inter‐departmental processes which aidsd i i t l i i t i i th tdecision support an analysis in turn increasing the transparencyand accountability with better monitoring and control

• Data exchange is possible with the Crime and Criminal TrackingNetwork System (CCTNS) and Unique Identification Authority ofIndia (UID)

• Case tracking has become easier with electronic databaseproviding information of crime or criminals through quicksearches and structured navigations

• eGujCop offers innovative solutions with integrated approachusing state of the art technologies such as face recognition,finger print readers, RFID devices and bar‐code readers

• Provision for requesting for various Police services / permissionsand view application progress online through the ‘Citizens PortalService’

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Service

M i i i d i i d d h h b fi f ICT

e‐MamtaEnsuring service delivery to every individual with special focus on mother and children

• e‐Mamta is innovative and is intended to harness the benefits of ICT to improve effective and efficient delivery f health care services available. 

• The system aims at registering individual pregnant mothers and children of the age upto 6 years and adolescents along with their full details to ensure complete services delivery of ante natal care(ANC), Child Birth, post natal care(PNC), immunization, nutrition and adolescent services and to track the left outs of these services.

• Total Family registered in e‐Mamta:                       11 Million• Total members registered in e Mamta : 53 Million• Total members registered in e‐Mamta :                 53 Million• Live Birth ( Child Registration) count :                ~  1.15 Million• ANC ( Ante Natal Care) Registration count :       ~ 1.50 Million

• Minimize mother‐infant death rate by providing vital health services at pre and post delivery timep p y

•It provides Real time reports and better analysis with Interdepartmental coordination

•Aims towards realizing priority issues in Health, which are laid in the  Millennium development goals, Swarnim Gujarat goals and  the goals p g , j g gof NRHM i.e. reducing the MMR, IMR and the Total Fertility Rate (TFR)

Awards & Accolades• National Award‐2012

W ld f A d 2011

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• eWorld forum Award 2011• Outstanding performance in Citizen‐Centric Service Delivery Silver Award• Social Innovation Honours ‐ 2012

Ability GujaratAll human beings are born free and equal in dignity and rights.

• Gujarat government is constantly working on helping 10,92,302Lakh Person with Disability in the State

• The motivation factors for Ability Gujarat project were creation,regular update of a comprehensive databank of PWD’s is Gujarat,Promotion and prevention of disability to ensure equalPromotion and prevention of disability to ensure equalopportunities, protection of rights, full participation of PWD’s

• Scientific assessment of degree of the disability based onguidelines and formulae

f b d b l f h• Generation of a computer based Disability Certificate with uniqueID along with Identity Card

• Provide details of support services for disabled person.

• The database thus generated will be hosted in the Public Domainhi h b d liwhich can be accessed online.

• Query Module will help us to retrieve the information in desiredformat.

• Online analytical reports of various parameters related to PwDs  (P i h di bili ) b d(Person with disability) can be generated.

• Total Certificate issued under Ability Gujarat ‐ 3,35,401

Awards & Accolades

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• CSI‐Nihilent e‐governance Award 2013

Beti VadhaoHealthy sex ratio and Healthy Social Environment with safety for Women

• The objective of this web portal is to enable implementingauthority to be well informed through online submission of Form F.

• The sex ratio is a strong indicator to ascertain social health.g

• The primary goal of this initiative is to achieve the goal of Healthysex ratio and Healthy Social Environment with safety for Women.

• Planning, monitoring and implementation of PC (Pre‐Conception)and PNDT (Pre‐Natal Diagnostic Techniques) Act through webbased application.

• Use of Analytical application in identifying suspected clinics/hospitals indulging in illegal activities like Sex Selection and SexDetermination under the ages of “ Save the Girl Child “ CampaignDetermination under the ages of Save the Girl Child Campaign.

Awards & Accolades

• CSI‐Nihilent e‐governance Award 2013

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Investor Support System (ISS)Faster Clearances and Time saving efforts of the Investors .

• It is Purely a decision support system for optimum use of landresources for integrated balances of industrial development in thestate of Gujarat

• Increase Transparency – Government has embarked 80 suitablesite for Industry set up and made it available for the investor atthe time of submitting applications

• Reduce the time and cost to locate the land available for thei t tinvestment

• Investor convinced and ease – More than 250 Mega investorshave benefitted

dbl k lik ki f i i l i l l• Roadblocks like seeking of permission, Multiple ClearancesHaphazard development and critical infrastructure for industrialdevelopment were encountered.

Awards & Accolades

• National Award on e‐governance 2014

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Integrated Transit Management System ( ITMS)Cover Every Aspect of the operations of Bus Rapid Transit System (BRTS).

• Currently Ahmedabad Janmarg Ltd runs 114 Buses with111 Bus stations at an average frequency of 145 secondsduring peak hours

• ITMS includes off board ticketing, smart card integration,passenger information system, GPS based bus tracking anda state the are Control Centre.

• Automated vehicle tracking system provides real timetracking of all buses in operation facilitating improvedtracking of all buses in operation facilitating improvedoperations, monitoring vehicle speed timely breakdownassistance etc.

• Improvement in travel speed ‐24 KMPH vs 16‐18KMPH ofconventional transit system

• Increase reliability of services i.e. Bus arrivals ‐83% on timeand 4% before time.

• Passenger Information System (PIS) and mobile basedapplication keep the citizen updated with relevanti f i b h d l d i dinformation on bus schedules, routes and stops, estimatedtime of bus arrivals, etc.

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Future Policy Focus

17IT Policy

2014‐2019

26Gujarat IT Focus

e‐Governance Policy 

2014 2019

Electronics Policy

2014 2019

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2014‐2019 2014‐2019

4

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m-Governance : Towards a more empowered Society

(As per TRAI Report on Monthly Subscriber Data)

Total Telephone Connections as on 31st

Mar 2014 (a+b)56.15Million

a. Total Wireless Connections as on 31st Mar 2014

54.5 Million

b Total Wireline Connections as onb. Total Wireline Connections as on 31st Mar 2014

1.65 Million

Overall Tele‐density as on 28th Apr 2014 90 32%y p 90.32%

Total Internet connections as on 28th Apr  18.2 Million

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2014

m-Governance initiatives in Gujarat (1/2)

1091 Heart (Help Emergency Alert Rescue Terminal)

• To help women in any emergency, Where they probably cometo face to face with any violent crime against them orsomeone they know the woman helpline alerts policesomeone they know, the woman helpline alerts police,parents, relatives or friends of their location, even if thewoman is not in a position to speak.

• Woman just need to register their number and when inbl h j d di l 1091 d b d h h l itrouble, they just need to dial 1091 and be assured the help is

around the corner.

Self Help Group (SHG) : Life Cycle Management App

• Gujarat government’s initiative, Mission Mangalam,Gujarat government s initiative, Mission Mangalam,promotes creation of self‐help groups(SHGs) and sustainablelivelihood therein.

• This application covering the complete Life CycleManagement of Self Help Groups i e Pre formation

Mobile AppManagement of Self‐Help Groups. i.e. Pre‐formation,Formation, Stabilization, Growth management or livelihoodactivity.

• Today, a total of 2,30,085 SHGs with 25,75,979 membersb fi f hi SMS

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benefit from this programme. SMSAlert

PDA Tracking and surveillance System

m-Governance initiatives in Gujarat (2/2)

PDA Tracking and surveillance System• Forest are the most sensitive for survival of humanity and the 

need to protect green cover is utmost• Govt. of Gujarat has equipped its official with Smartphone for: 

Greater Coverage Event Reporting SOS Messages in cases of Hot‐pursuit, Naka‐Bandi, 

Reinforcement. Surveying, Boundary Mapping and confirming the 

demarcation. Marking the important landmarks on map via point or 

polygon geometry.

“ Vibrant Gujarat Mobile Apps”• The biennial Global Summit held in Gujarat‐Vibrant Gujarat‐has j j

assumed mammoth proportions. It attracts the biggest business honchos from across the world looking for an opportunity by tapping in to the Vibrant Economy of Gujarat

• The forthcoming 7th Global Investor’s Summit‐Vibrant GujaratMobile App

The forthcoming 7 Global Investor s Summit Vibrant Gujarat 2015‐will have mobile apps as the guide tool for all the participants, be it Investor, Academia, Visitors, Business leaders, Corporations or NRIs.

• These Mobile Apps will provide all the major updates on related SMS

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• These Mobile Apps will provide all the major updates on related events, seminars, news exhibitions details and photos/videos at the tip of your fingers

SMSAlert

Other m-Governance initiatives

• Mission Jagruti

• AIMS (ATVT Inspection by Mobile System)

• Gujarat Tourism

• Small Message, Big Leap: SMS Based Projects

• e‐Mamta: ‐ Providing critical care for mother and child

• ImTecho: I am support to pregnant mothers, new born babies

• Gujarat Public Service Commission

• iKisan: Farmers with better yield, better Lives

• Water Resource Management

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Future Roadmap

/ /

Integration of e‐Gram with GSWAN

Digitization of Information/Records/Database

Uniform Database and structure across the Departments

ap

Uniform Database and structure across the Departments

Backend integration between various departments modules and databases

Developing Bi‐Lingual e‐services application

re Roa

dma

Integration of State Portal with the Departmental MMPs.

Availability of Basic Infrastructure at Rural Level

Futur

Capacity Building of the End‐Users

Encourage One‐Day Governance Centers at Rural level

Increase Financial viability of the CSCs

Acceptance of Digitally signed certificates

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BPR’s like Changes needed in rules/ administrative procedures

Awards & Accolades

FlotatioInfrastructure InitiativesAward Name  Achievements Year

National Award on e‐Governance Investors Support System (ISS) Software 2014

N ti l A d G Eff ti S i l i l M it i th h G 2014National Award on e‐Governance Effective Seismological Monitoring through eGovernance 2014

National Award on e‐Governance SSA‐GIS Mapping (Child Tracking) 2014

National Award on e‐Governance Bar Coded Ration Card System for Service Delivery‐Gujarat 2014

e‐India Extended Licensing & Laboratory Node of Sales (XLN) 2013

e‐India Tablet based Software Application for Pond Subsidy Scheme 2013

d l d d dDataquest‐CMS e‐State Award State IT Policies and Industry Incentives, Administrative Reforms

2013

Dataquest‐CMS e‐State Award Maximum utilization of SDC post implementation 2013

D CMS S A d 100% CSC R ll L S 2013Dataquest‐CMS e‐State Award 100% CSC Roll‐out Large States 2013

National UP Education Award Best Software Application developed for Universities 2013

eMaharashtra E‐Krishi Kiran 2013

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FOR ADDITIONAL INFORMATION CONNECT US  @

FlotatioInfrastructure Initiatives

Gujarat Informatics Ltd. ( GIL) http://www.gujaratinformatics.com

Department of Science and Technology http://www.dst.gujarat.gov.in

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FlotatioInfrastructure Initiatives

KNOWLEDGE PARTNER EVENT PARTNERORGANISED BY

Visit us at www.vibrantgujarat.com

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