Mid-size utilities deserve a world- class customer experience platform. So we built it. VertexOne ™ WORLD-CLASS CUSTOMER EXPERIENCE PLATFORM Introducing VertexOne. The first cloud-based customer solution built specifically for mid-size utilities. Every utility must respond to customer and regulatory demands. But it used to be only big utilities had the resources to interact with customers on their preferred channels, anticipate their needs, and empower them with new programs and initiatives. Now your utility can act like the big guys, on a small guys’ budget. VertexOne is the first cloud-based customer experience platform that’s built for mid-size utilities using proven technology. Our affordable solutions can be implemented quickly and with less risk, allowing you to keep focused on your core business of serving customers, while also giving you the tools you need to exceed their expectations. Whether you’re looking to replace an aging CIS, or upgrade the capabilities of your current CIS, VertexOne makes it easy and affordable. VertexOne is a portfolio of hosted and managed customer experience solutions that help mid-size utilities improve customer experience and enhance their operations. With VertexOne: • Your customers will have a consistently high quality, tailored experience across multiple channels • Your utility will be empowered to measure and drive customer experience against J.D. Power indexes, and to consistently deliver regulatory energy efficiency programs and initiatives • You can integrate AMI and provide multi-service, multi-jurisdictional and flexible billing without waiting for your IT team to clear their project calendars for the next two years VertexOne is a technology breakthrough for the utility industry. Now you don’t have to wait any longer for a world-class customer experience solution, and neither do your customers.
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