Veronique Freeman (440) 315-7522 [email protected].

Veronique’s(Not so) LATE Night

Veronique’s

# 10: There’s a line of excited participants outside of your workshop conference room Make it a valuable spend of their time Validate user needs Be clear about what’s in it for them Establish clear goals & objectives Track progress

# 9: Your clients are actually giving you business

requirements and not technical specs

Plan, Plan, Plan! Right people Identify Risks

# 8: The client is volunteering additional stakeholders

Maximize stakeholders time Be a good host(ess) Actively manage session to stay on

topic and achieve goals Constantly seek out feedback

# 7: Your client requests you to be the BA on every IT

project they have

Be prepared Listen more than speak Verify and validate Effective

communications

# 6: The technique you selected actually worked!

Consider participants, space & time Select best technique to achieve goals Interviews, workshops, questionnaires,

use cases, brain storming… to name a few

# 5: Your workshop went off without a hitch!

Celebrate! Show appreciation Document for re-use

# 4: You have a list of adjustments to use for your

next session Improve the plan Correct the process Change techniques

# 3: You only had to ask “Why?” 10 times in that

session!

Requirements level pattern

Use “How?” to move down Use “Why?” to move up

# 2: You had a whole suitcase (or hat) full of

tricks ready.

Ask open ended questions Use silence Non verbal cues

# 1: You achieve your goals and have a validated set of

business requirements (before the promised delivery date)

CONGRATULATIONS!

THANK YOU!

And, Happy Eliciting!!

Veronique Freeman (440) 315-7522 [email protected]

What is Business Architecture Anyway??

Bonus Feature

“The structure and behavior of a business system. Covering business functions or capabilities, business

processes and the roles of the actors involved in these.Business functions and business processes are mapped

to the business goals and business services they support , and the applications and data they need.”

“A blueprint of the enterprise that provides a common understanding of the organization and is used to align

strategic objectives and tactical demands.”

Business Architecture Defined

Achieve common understanding of organization Foundational for strategy execution Framework to prioritize problems/opportunities Drives Technical Infrastructure

Value of Business Architecture

Bus Arch vs. Business Analysis

Bus Arch- Capabilities- Problem identification and prioritization- Artifacts represent current and future state for part or whole of organization- Funnels stream of projects & goals to business

Bus Analysis- Requirements- Project requirements to solve business problems- Artifacts focus on end state for a project or program- Influences architecture as new capabilities are implemented through projects

Stra

tegi

cTactical