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Vermont Bar Association 2018 Tech Show Seminar Materials Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly Sheraton) S. Burlington, VT Speakers: Erica Birstler, Cosmolex Paula McCann, Esq.
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Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

Jul 07, 2020

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Page 1: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

Vermont Bar Association

2018 Tech Show Seminar Materials

Using Technology to Overcome Common

Billing and Accounting Pitfalls

May 16, 2018

DoubleTree (formerly Sheraton)

S. Burlington, VT

Speakers:

Erica Birstler, Cosmolex

Paula McCann, Esq.

Page 2: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

Using Technology to Overcome Common

Billing & Accounting Pitfalls

Erica BirstlerDirector of Strategic Communications

CosmoLex Cloud, LLC

Paula McCannPartner

McCann, Morgan & Getty, PLLC

Page 3: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

▪ What is Legal Accounting?

▪ 5 Legal Billing & Accounting Pitfalls

▪ How Can Technology Help?

Agenda

slide 2

Page 4: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

Legal Accounting Components

▪ Business Accounting

▪ Matter Cost / Income Accounting

▪ Fee Advances / Retainers Accounting

slide 3

Page 5: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

Not Using

Matter-Centric

Recordkeeping

Pitfall #1

slide 4

Page 6: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

Five Pillars of Practice Mgmt.▪ Legal Time & Billing

▪ Business Accounting

▪ Documents & Emails

▪ Calendar & Tasks

▪ Trust Accounting

slide 5

Page 7: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

▪ Unpaid Amounts

▪ Unbilled Amounts

▪ Client Funds

Important Matter Balances

slide 6

Page 8: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

Poor Handling

Client Funds

Pitfall #2

slide 7

Page 9: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

Funds in Trust

▪ Settlement funds ○ Personal Injury, Real Estate

Settlements...

▪ Unearned Income ○ Fee & Cost Advances

○ Retainers

▪ Third-Party funds

slide 8

▪ Personal Funds▪ Earned Income▪ Payroll/Business Funds▪ Where You Are Not Fiduciary

Trustee

Funds NOT in Trust

Page 10: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

▪ No Profit or Loss▪ No Depreciation or Amortization▪ No Interest Accumulation▪ No Tax Accounting▪ No Account Management Fees/Bank Fees

slide 9

Trust Accounting Is Easy

Page 11: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

▪ You MUST track funds for each matter.▪ You MUST reconcile books monthly.▪ You MUST maintain audit trail

slide 10

Trust Accounting Is Hard

Page 12: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

So What Goes Wrong?

▪ Lack of trust-specific knowledge & rules▪ Small Law Firm Challenges▪ Manual Systems▪ Trust Funds Gets Commingled▪ Trust Ledger Overdrafts▪ Absence of Safeguards ▪ Un-cleared Funds Not Addressed▪ Bank Reconciliation is Sloppy▪ Billing & Trust records are kept separate

slide 11

Page 13: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

Unrecorded

Charges

Pitfall #3

slide 12

Page 14: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

▪ Completed yet unbilled events & tasks

▪ Outside the office legal services

▪ Frequent office disruptions

Time Tracking

slide 13

Page 15: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

▪ Expenses are paid in variety of ways.

▪ Expenses not allocated to matters.

Expense Tracking

slide 14

Page 16: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

Inefficient Billing & Collection Process

Pitfall #4

slide 15

Page 17: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

▪ Timely Billing

▪ Detailed, Professional Bills

▪ Multiple Payment Options

▪ Periodic collection notices

▪ Track retainer balances

▪ Periodic retainer replenishment notices

▪ Track unbilled amounts

Efficient Collection

slide 16

Page 18: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

I Love Billing I Love Accounting

Pitfall #5

slide 17

Isolated Billing & Accounting

Billing World Accounting World

Page 19: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

▪ Customization for Legal Accounting

▪ Double data entry

▪ Handling Client Funds

▪ Client costs recovery

▪ Allocate revenue receipts

▪ Tracking income by class

Consequences of Isolated Systems

slide 18

Page 20: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

slide 19 www.cosmolex.com

Page 21: Vermont Bar Association 2018 Tech Show Seminar Materials ... Using Technology … · Using Technology to Overcome Common Billing and Accounting Pitfalls May 16, 2018 DoubleTree (formerly

www.cosmolex.com

Questions/CommentsThank you for joining us!

slide 20

Erica BirstlerCosmoLex Cloud, LLC

[email protected]