Veldwerk in België - NPSO. KantarNPSO.pdf · 2018-09-24 · • Snelheid veldwerk • Respons • Lengte vragenlijst 12 Technical Reporting. Content Reporting • Dashboarding •

Veldwerk in België

Contents:

• Quality Checks

• Kantar Standards

• Interviewer training

• Fieldwork Monitoring

• Technical Reporting

• Content Reporting

Kantar Standards

4

Kantar Standards

• Global standards

• Survey methodologie

• Local or MCP

Interviewer training

• Basis principes

• Respons

• Inhoud

• Technische training

• Survey specific training

6

Interviewer training

7

Interviewer training• Coaching en opvolging

• Groene lijn interviewers

• Groene lijn respondenten

• Technische support

Fieldwork Monitoring

• Opvolging veldwerk

• Custom tools

9

Fieldwork Monitoring

10

Technical Reporting

• Basis KPI’s

• Snelheid veldwerk

• Respons

• Lengte vragenlijst

12

Technical Reporting

Content Reporting

• Dashboarding

• Dashboarding tools MCP

14

Content Reporting

Quality Checks

• FTF & CATI

• Interviewer niveau

• Backchecks

• Listen in - recordings

21

Quality Checks

22

Quality Checks

• Online

• Interview niveau

• Straightliners

• Holistic vision: outliers

23

Thank you