Vega Auto Accessories Private Limited, BELGAUM. Gogte Institute of Technology, BELGAUM. Page 1 Karnatak Law Society’s GOGTE INSTITUTE OF TECHNOLOGY Department Of MBA GIT, BELGAUM. Academic Year 2010 (Affiliated to Visvesvaraya Technological University, Belgaum) Udyambag, Belgaum – 590008 CERTIFICATE This is to certify that, the project work titled “Analyzing the customer Perception, Satisfaction & Loyalty towards Vega Auto Accessories PVT LTD ‘at Vega Auto Accessories Private Limited is bonafide work and submitted by Mr. VINAYAK S KITTUR bearing the USN: 2GI07MBA59 in partial fulfillment of the degree of MASTER OF BUSINESS ADMINISTRATION in the Department of MBA, Gogte Institute of Technology, Belgaum affiliated to Visvesvaraya Technological University, Belgaum, during 2009- 2010. Prof. Radhika Dr. M. M. Munshi Dr.A.S.Deshpande Internal Guide Head of the Dept. Principal