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Adrian Reyna & Lucas Da Silva United We DREAM Fourth Edition Field VANual
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VANualFieldv4

Jan 10, 2017

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Adrian  Reyna  &  

Lucas  Da  Silva  

United  We  DREAM  Fourth  Edition  

Field  VANual  

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Written  2014  by  

Lucas  Da  Silva,  National  Field  Data  Coordinator  and  Adrian  Reyna,  National  Data  Manager  of  

Own  the  DREAM  Campaign  by  United  We  DREAM  

Washington,  D.C.  20036                                                          

Original  VANual  Credit  to  Adrian  Reyna,  Data  Manager  (UWD-­‐2013)    

This  VANual  contains  work  adapted  from  State  Voices,  {issi}  &  TFA  Partners  VANual  and  PICO  Campaign  for  Citizenship  Data  Manual  &  VANual  

 Adapted  and  Edited  for  United  We  DREAM  by  Lucas  Da  Silva,  National  Data  Field  Coordinator    

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Table  of  Contents    

Introduction………...…………………………………………………………………………………………………  pg.  3  Glossary………………………………………………………………………………………………………………….  pg.  4  Logging  In  To  VAN...………………………………………………………………………………………………..  pg.  5  Main  Menu…………..…………………………………………………………………………………………………  pg.  6  Lists:  Searching  Records…………………………………………………………………………………………  pg.  7  Lists:  Options  &  Functions……………………...……………………………………………………………….  pg.  10  Lists:  Virtual  Phone  Banks……………………………………………………………………………………....  pg.  11  Events:  Creating  and  Editing...………………………………………………………………………...……….  pg.  15  Events:  Volunteer  Scheduling……………………...…………………………………………………………..  pg.  17  Making  Confirmation  Calls………………………………………………………………………………………  pg.  20  Data  Entry  101……………………...………………………………………………………………………………..  pg.  21  Making  VAN  Work  for  Your  Affiliate……………………………………………………………………...…  pg.  26  Current  Survey  Question  Reference……………………………………………………………………..….  pg.  27  Conclusion…………………………………...…………………………………………………………………………  pg.  35    

     

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Introduction    

What  Is  VAN?  The  VAN  (Voter  Activation  Network)  is  an  online  information  management  tool.  Its  purpose  is  to  promote  organizing  and  activism  by  combining  a  strong  infrastructure,  state-­‐of-­‐the-­‐art  programming,  and  user-­‐friendly  instructions  to  let  organizers  focus  on  their  core  mission  without  having  to  learn  extensive  new  computer  skills.  VAN  has  solved  the  most  difficult  data  challenges  facing  organizers:  moving  hundreds  of  individual  records  weekly  from  the  clinic  or  meeting  into  a  central  database,  getting  that  information  out  when  it  is  needed,  and  sharing  it  with  other  coalition  partners  in  order  to  avoid  duplication  of  efforts  and  maximize  impact  of  our  services.    There  are  two  primary  databases  within  the  VAN:  My  Voter  File  and  My  Campaign.  My  Voter  File  contains  records  of  all  registered  voters  in  your  state  including  registered  party  and  voting  history.  My  Campaign  is  the  database  utilized  for  keeping  track  of  all  information  regarding  volunteers,  events,  actions,  and  other  campaign  related  metrics.  Own  the  DREAM  (OTD)  and  your  affiliate  will  exclusively  be  using  My  Campaign.    You  will  be  getting  access  to  the  State  Voices  VAN  My  Campaign.    

Why  are  we  using  VAN?  Utilizing  this  advanced  information  system  will  allow  you  as  an  affiliate  to:  

 1. Keep  track  of  individual  contact  information  for  follow-­‐up  with  their  DACA  process,  invite  to  

events  or  actions  to  volunteer  or  attend,  to  schedule  1-­‐1  meetings  or  other  office-­‐related  work.  2. Organize  and  track  a  specific  group  set  of  data  for  further  development  (i.e.  DACA  approved  

applications,  sent  applications,  and  more).    3. View  the  trend  of  ongoing  relationships  with  leaders  and  members  of  your  group  through  

continuous  tracking  of  individual  and  group  data  by  “status”  of  volunteer  history.  4. Track  events  and  turn-­‐out  with  better  consistency  and  higher  quality  of  information  (i.e.  clean  

data).    5. Utilize  a  growing  database  of  individual  and  group  information  to  formulate  better  strategies  

and  tactics  for  expansion  and  action  for  your  team,  community,  and  state.  6. Allow  your  team  to  refine  your  ladder  of  engagement  for  your  community  while  improving  the  

follow-­‐up  with  local  leaders  and  volunteers.  7. Ultimately  allow  your  team  to  identify  strengths  and  weaknesses  in  order  to  build  a  stronger  

sustainable  infrastructure  to  service  your  community.    VAN  will  improve  your  member’s  individual  and  overall  team  performance  as  well  as  expanding  on  your  ability  to  base-­‐build  and  formulate  better,  more  effective  strategies  to  service  your  community.  It  is  important  to  invest  time  in  this  form  of  data  collection  to  better  invest  in  talent  in  our  communities.      

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Glossary  There  are  several  terms  that  are  used  commonly  when  dealing  with  the  VAN  or  its  functionality:    1. Voter(s)  

a. A  person  or  group  of  people  that  are  added  to  My  Voter  File  who  may  or  may  not  have  ever  spoken  to  us.  

b. NOT  on  our  lists  and  we  will  NOT  access.  2. Volunteer(s)  

a. A  person  or  group  of  people  that  are  registered  in  My  Campaign  that  we  are  in  relationship/contact  with.  

b. Scheduled  participants  of  events,  actions,  meetings  or  other  gatherings.  c. Our  primary  constituency  and  universe.  

3. Canvasser  a. The  staff  member  or  person  using  the  VAN  to  conduct  follow-­‐up  or  enter  data.  b. The  person(s)  who  spoke  to  or  attempted  to  speak  to  an  individual  or  attendee.  

4. Universe  a. The  entire  collection  of  a  group  set  of  data.  

5. Activist  Code  a. The  designation  in  VAN  for  an  individual  volunteer’s  activity  in  a  specific  event.  b. A  designation  for  an  individual’s  role  on  your  team  or  at  a  specific  event.  c. Used  to  identify  categories  mostly  in  a  binary  way.  For  example,  if  we  want  to  know  how  

a  person  heard  about  an  event,  we  would  use  a  SQ.  To  know  if  someone  wants  or  doesn’t  want  to  receive  email  updates,  we  would  use  an  AC.  

6. Survey  Question  a. Questions  designed  to  illicit  a  specific  response  for  a  prescribed  list  for  tracking.  b. Essentially  the  same  as  questions  on  the  intake  and  exit  forms.  c. Includes  any  information  in  the  form  of  an  answer  to  a  particular  question.  

   

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Logging  In  To  VAN  YOUR  VAN  ADMINISTRATOR  WILL  GIVE  YOU  ACCESS.  Please  do  not  share  your  password  with  anyone  else.  The  VAN  tracks  the  IP  address  used  by  all  users  and  will  notify  the  system  administrator  if  multiple  IP  addresses  are  in  use  for  a  single  individual.  If  you  do  share  your  login  information,  your  access  may  be  discontinued  and  could  be  held  liable  under  the  terms  of  the  VAN  contract.  Each  user’s  access  is  customized  for  that  user’s  need.  It  is  essential  that  we  are  conscious  of  the  confidentiality  and  integrity  of  the  data  contained  in  the  VAN.    

Log in to VAN through van.statevoices.org. Once you come up to the home screen, you’ll be prompted to log in with your account credentials.

Going Into My Campaign

Once you are logged in, you want to make sure you’re on the My Campaign tab. When you start, it may prompt you to begin a tutorial. If you have time, we encourage you to navigate through it.

   

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Main  Menu    

The  main  menu  is  the  central  hub  from  which  you  will  be  performing  all  VAN  operations  as  well  as  access  VAN  functionalities.  When  you  have  logged  on  to  the  VAN  the  first  thing  you  will  see  is  the  Main  Menu.  This  screen  directs  you  to  all  of  the  other  system  functions  and  tools  that  you  will  use.    

                                   

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Searching Records

Group Data To search for group data using specified parameters, click on Create A New List from the Main Menu:

This will allow you to create a list from customized fields of data from the universe. Allowing you to view how many people went to an event or volunteered at an action, etc.

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Make sure that you drop down the following the following menus: Events, Location, Survey Questions, Activist Codes, Email, Phone & Emails, and Suppressions. Remember to save your page layout so that you don’t have to drop down the menus every time that you have to create a list. Remember: This data will only be updated every Monday from the home office. Use this tool to cut lists based on the following options under Event:

1. You can include or exclude folks based on the parameters chosen.

2. Under “Type” you can pick the event type that you’ve created.

3. Under “Status” you should include folks that have completed events before.

For the options of Survey Questions & Activist Codes, you can pick according to the categories that your constituency is broken down to.

Once you’ve selected all the options for your list, click Search!

Every  time  that  you  cut  a  new  list,  it  is  important  that  you  remove  all  suppressions  before  you  save  and  run  the  list.  If  the  suppressions  are  not  removed,  you  run  the  risk  that  folks  with  no  addresses  or  that  are  not  contactable  will  not  appear  in  your  lists.  However,  good  ways  to  avoid  this  is  to  ensure  that  all  individual’s  contact  data  is  complete.      

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The page that you see now is the main list page, titled My List. Right under the title, you’ll find how many people are currently in that list.

Individual Data

The quickest way to search and find an individual’s record is through Quick Look-Up, accessible via the Main Menu:

Enter  the  information  in  the  appropriate  fields  and  click  “Search”  to  pull  up  an  individual’s  record.    

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My List: Options & Functions There are a variety of options available from the list menu after a search is completed. Once you have run your search the “My List” page will appear with you results. The total number of people is located at the top left hand side of the screen. Also listed is the number of doors and mailboxes. And below is a sample of the list of people. By clicking on their name their record will appear and you can quickly see if they should be in your target population, or not. If not you will need to determine what you did wrong in your selection criteria and fix it. You can also select a range of options for managing your list as well as options for contacting the individuals populated within that list.

You can refine your search using the “Add Names”, “Remove Names” or “Narrow My List” functions located at the top of the page. Selecting any of these options will take you back to the search criteria screen.

“Add Names” will select additional people based on your new criteria and add them to your current list.

“Remove Names” will delete people from your current list based on your new criteria. Just remember you want to “include” people in your search criteria in order to remove them.

 “Narrow My List” will narrow your list based on your new criteria (i.e. If you selected records for the entire district and use the “Narrow My List” to only one precinct, you will get individual records for only the precinct you chose in the new selection.) Letter will allow you to merge your list into a form letter that you format and design. Labels will create mailing labels out of the information contained in your list. Emails will provide an email blast service to all the members of your list. (May or may not be available.)

Saved Lists and Searches

Accessible  via  the  Main  Menu  under  “View  My  Folders”.  DACA  lists  are  saved  searches.  

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Setting Up a Virtual Phone Bank (VPB) On the icon menu directly above the list, you’ll want to click on a small icon that looks like a phone, and says Calls right underneath it.

Once you’ve clicked on it, a small pop up menu directly over the icon will appear. You’ll want to select the Setup Virtual Phone Bank List option and click Next. Note: One person can set up a Virtual Phone Bank for the entire team! See: Starting your Virtual Phone Bank ahead on this VANual to start a VPB that has already been created.

You’ll be directed to a new page titled New Virtual Phone Bank

For “Name” use the naming standard: DATE: TYPE. For example, if you are following up with clinic attendees from list three, you may want to name it 09/16:FollowUp Description can be left blank, but you can add notes there for folks that may want to see what the follow is specifically about. For “Script” select the title of the list that you selected to make calls to. For upper display, make sure you select: age and sex. For lower display, make sure you select: cell phone, email, home phone, and preferred phone.

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Lower display appears: above the script For editable display, select: events, addresses, phones, email, and notes. For viewable display, select: Activist Codes, Survey Responses, and Contact History Start date: Today End date: Set a reasonable time that you know it will take you to complete. Leave daily availability empty, no time limit, and no contact limit. The progress bar will appear above the phone bank, so select “Show Entire Phone bank Progress.” Do not check “Allow users to repeat session”

& “Distribute voters by ZIP” Make sure you include the Event Scheduler, and select do not display in Household. Once you’ve made your selections, make sure that you click Next, which will redirect you to a new page titled Edit Virtual Phone Bank. It will look just like the previous page, don’t worry, once you scroll down, you will see that User Access is now optional.

Make sure to select the names of one of your teammates and share with them by clicking the Add button. Remember to share with yourself, and with Reyna, Adrian.

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Starting your Virtual Phone Bank:

Find the Quick Tasks in the main menu page from the main page in the My Campaign tab, and click on the Virtual Phone Bank icon that will bring you to select your phone bank. If you successfully shared it with yourself, the phone bank will be there. If the VPB icon is not there, log out and sign in again.

Click next in this prompt to be directed to the introduction to the Virtual Phone Bank screen, where you will also click next. This is the Virtual Phone Bank:

This  is  where  you  will  find  the  information  of  the  person  you  will  be  calling.  If  they  do  NOT  pick  up  the  phone,  or  if  you  aren’t  able  to  reach  them,  make  sure  to  mark  the  appropriate  status.    On  the  top,  you  will  see  the  schedule  button,  where  you  can  schedule  the  person  to  an  event  that  you  have  created.  Click  “Save/Next”  for  the  next  person  on  the  list.  

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First, you’ll want to know what the status of this individual is. Scroll all the way down to the bottom, where you will find three boxes that contain the Contact History, Survey Questions, and Activist Codes. Use the Survey Questions and Activist Codes Reference Sheet in this guide to understand better what this individual will need for support or follow up.

Follow the instructions on the script to apply the right response to your follow up. Here’s an example from a DACA clinic follow up: if Adrian was missing his educational requirement and has been referred to appropriate resources, you will have to mark this under the “Missing Educational Requirements” question, and mark him/her Referred2Help.

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Events Creating and Editing

Find the Calendar Events icon in the Main Menu page. When you click on the icon, a drop down comes down, and you’ll want to click on Calendar, which will direct you to calendar main page.

In the Event Calendar view, click on “Add New Event” Once you click on the icon, a pop up menu will appear that will require you to pick an event type that you want to create.

Follow the instructions to complete the “Name” tab, to include a name, and the times that the event will be running. Make sure to include the city of where you will be hosting the event somewhere in the name. After completing, click “Next.”

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Now you can specify the number of shifts that there will be during the event.

This can help you on scheduling volunteers for certain time blocks. Many events will be single shift, and this will not be necessary. After completing the shifts, the Repeat tab will come next. If this is a recurring event, you can mark it by daily, weekly, or monthly. Phone banking events will likely be the only recurring events at this time. The next tab will be location; you can search for a location that you’ve inputted before, or you can create a new location by clicking on the link next to the search box, and filling out the pop up that appears.

After completing the Location tab, click next to find the Roles tab. Select attendees and volunteers to ensure

that you are scheduling folks and are able to

differentiate between volunteers for the clinic, and folks that actually will participate in the clinic.

Click finish to create your event!  

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Events: Volunteer Scheduling There are multiple options available in VAN to schedule volunteers to your events and follow-up with them to confirm their participation or find out more about their DACA process. You can schedule volunteers via Virtual Phone Bank, Quick Look-Up, Quick Mark, or through the Calendar View. Let’s take a closer look at these methods.

Schedule by VPB

After you click on the schedule button, you can select the calendar date that you will be hosting your next event, or the day that you want these folks to be scheduled for. Remember, for every person that you invite to an event, you want to mark him or her as scheduled, so that you can do confirmation calls the night before unless the volunteer has already given you a confirmation either way during your initial invitation phone call.

     

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Schedule by Individual Record First, access Quick Look-Up from the Main Menu and proceed to fill out the appropriate fields to pull up the individual’s record you are attempting to schedule.

 

   

   

 

Once  in  the  record,  click  on  the  box  that  says  “Events”  and  then  hit  “Schedule  for  Events”  to  open  the  event  scheduler.    (Can  also  be  reached  via  the  “Upcoming  Events”  or  “Past  Events”  boxes.)    Choose  the  date  of  the  event  and  choose  the  appropriate  status  from  the  drop  down  menu  on  the  right.  

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Schedule via Calendar View    

         

   

   

     

From  the  Main  Menu,  access  the  Calendar  View  through  the  Calendar  icon.  A  dropdown  menu  with  three  options  will  appear.    The  Event  List  option  will  bring  you  to  a  list  of  the  current  and  past  events  as  well  as  show  upcoming  events  or  allow  you  to  search  with  specific  criteria.  

Click  on  the  event  you  would  like  to  view  once  in  Calendar  view  and  click  on  the  magnifying  glass  from  the  menu  that  appears  on  the  screen  to  access  the  Event  Details  page.    From  the  Event  Details  page,  click  on  “Add  Volunteers”  from  the  top  right  and  the  Event  Scheduler  will  appear.  

Choose  the  status  for  the  individual  volunteer  and  make  sure  you  click  on  “Save/Next”  in  order  to  ensure  your  information  was  stored  properly!  

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Making Confirmation Calls Making confirmation calls the night before:

All right, let’s bring it back to the Main Menu, and back to the Event List view. Here you will find a list of events that you’ve created and upcoming for the month.

Select the event that you’ll be making confirmation calls for the night before. You’ll then be directed to a page like this:

Event Participant List: You can scroll through the participant list and call them one by one, and change their status from scheduled to confirmed right there and then. You can also download the Excel Document to have in paper form, but you will have to log back in to VAN to change folks to confirmed status.

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Data Entry 101 There are many options to input data into the VAN from individuals to groups. We will only be inputting data manually in the VAN in cases where:

1. We did not gather all the pieces of information required of the volunteer and had to come back to update specific field(s).

2. A volunteer that did not attend one of your clinics but was contacted on a 1-1 basis within the community.

3. Leaders or volunteers that did not use the traditional Google form upon intake/entry. We will take a closer look at two forms of data entry into the VAN, Form View and Quick Mark.

Form View Select to Load Data by clicking on the Form View, and from the drop down, select Enter Data Using Form View.

Once you click there, you will be directed to a list of options on how to use the Form. Select Use Quick Look Up. This tool will ensure that you are able to search for a person to ensure that their data record is not already in My Campaign. Using this option will help us reduce the number of potential duplicates in VAN. Click Next.

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Once you’ve clicked next, you will be prompted to put information about where this data came from:

1. Make sure under form you select Organizing Team General Input Tool. 2. Select a canvasser, or the person that gathered the data. 3. You can add canvassers if they don’t have a specific account for VAN by clicking on the

Add a New Canvasser option. 4. Select the date that your sign in sheet was collected.

Once you’re done, click Next. You’ll be brought up to the Quick Look Up section. You’ll be able to search your supporter information first to see if it already exists in My Campaign. If it doesn’t, you’ll be prompted to search the Voter File to match existing information. The likeliness of you finding someone from the Voter File will be very slim, so if you find some one, just copy the supporter. Otherwise, add a new supporter, which will prompt you to go into the Form View for data entry.

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This is what the form looks like:

 

EVENT  SCHEDULER    

DO  NOT  CLICK  ON  THE  BUBBLES  OR  COPY  ANY  RECORD  FROM  MY  VOTER  FILE!  

You  can  schedule  this  individual  for  an  event  by  clicking  on  the  Calendar  icon  prompting  the  Event  Scheduler  to  appear.  

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Quick Mark Quick Mark enables you to attach one particular piece of data to multiple records. This is also useful for scheduling multiple volunteers to an event. In this instance we will be looking at Quick Mark to input data for a group of individuals. All you want to do is flag the attendance of folks, if they already have a My Campaign record, and make one if they don’t. Quick Mark works a lot like Quick Look-Up, except that after you search for and find a record, you can simply click on a box to assign the data.

 

From  the  Main  Menu,  select  Quick  Mark  from  the  icon  on  the  upper  right  hand  side  of  the  screen.  

You  then  have  to  select  exactly  what  data  you  want  to  assign  to  each  record.  You  can  add  Volunteer  Activities,  event  shift  signups,  activist  codes,  survey  responses,  and  other  kinds  of  data.  Just  specify  exactly  what  data  you’re  recording.  

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Then, after you search for and find each record, you can update the data without entering their individual record. Just click the box, hit Save, and search for your next record. The main limitation of this practice, besides only being able to enter one bit of data per record, is that you cannot create a new My Campaign record. You have to set aside folks that cannot be matched to existing My Campaign records and create their records later using Quick Look-Up.

Quick Look-Up Other than that, you could always use Quick-Look Up from the Main Menu to search for an individual volunteer’s record and add information via their profile:

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Making VAN Work for Your Team

There are many ways in which DATA Entry can become “tedious” or “monotonous” experiences. We may not always associate the collection of data with the success of our campaigns, but data is a remarkable tool for you on the ground for insight into your team’s individual and group performance. It will raise your team’s effectiveness in the community and allow you to connect and serve more youth and help more families stay united. We value data highly in our daily operations and here are some tips to get VAN to work for you!

Schedule Consistently Have a routine for your team to provide assistance in follow-up data work to clinic and event attendees! Make it a point to schedule a portion of one day out of the week dedicated to data work. Track that event in the VAN! Changing the culture of data requires making it a routine for you, your team, and community leaders! Bring in volunteers to help you and your team! This way, you will be developing your local leadership as well as cutting down on the amount of time your team spends on data! This will also give your volunteers experience in outreach and give them more self-confidence, raising the potential for development and recruitment!

HAVE FUN & BE CREATIVE Have fun with your own DATA PARTIES! Invite local community leaders, order some food, and even throw in some salsa or bacchata! Data work does not have to be “boring, tedious, or monotonous”! There are a variety of ways in which to throw a DATA Party so BE CREATIVE!

 

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Survey Question Reference Guide Survey  Question  Reference  Guide  

Question  Name   Summary   Form   Responses  

DRN  Group  

Question  regarding  DACA  Renewals  from  the  DRN  

website.   None  

Have  DACA  DRN  Group   Applied  DRN  Group   Eligible  DRN  Group   Not  Eligible  DRN  Group   Do  Not  Need  DRN:  DACA  Hotline  

NALEO  Hotline  Question   None  

Eligibility  

DRN:  DACA  Hotline  Documentation  Needed  

DRN:  DACA  Hotline   Fees  &  DACA  Process  DRN:  DACA  Hotline   Assistance  Referral  DRN:  DACA  Hotline   Assistance  Referral  HH  Size  

Total  Size  of  the  individual's  Household   Entry  

1  HH  Size   2  HH  Size   3  HH  Size   4  HH  Size   5  HH  Size   6  HH  Size   7  HH  Size   8+  HH  Size   Prefer  Not  to  Say  OTD  Entry  DACA  Stat  

Have  they  submitted  a  DACA  Application  in  the  past?   Entry  

Yes-­‐  Approved  OTD  Entry  DACA  Stat   Yes-­‐  RFE  OTD  Entry  DACA  Stat   Yes-­‐  Pending  OTD  Entry  DACA  Stat   Yes-­‐  Denied  OTD  Entry  DACA  Stat   No  RES:HeardofUs  

Old  "How  did  you  hear  about  us"  question.  NO  LONGER  IN  

USE.  Old  Entry  

Phone  Call  RES:HeardofUs   Text  Message  RES:HeardofUs   Facebook  RES:HeardofUs   Email  RES:HeardofUs   Flyer  RES:HeardofUs   Website  RES:HeardofUs   Previous  Event  RES:HeardofUs   Friend/Family  RES:HeardofUs   Guidance  Counselor  RES:HeardofUs   Organizer  RES:HeardofUs   Radio  RES:HeardofUs   TV  

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RES:HeardofUs   Consulate  RES:HeardofUs   Community  Center  RES:HeardofUs   Church/Congregation  RES:HeardofUs   High  School  RES:What  event  type?  

Old  Event  Type  Identifier.  NO  LONGER  IN  USE.  

Old  Entry  

DACA  Clinic  RES:What  event  type?   Informational  RES:What  event  type?   Recruitment  RES:What  event  type?   DACA  Home  Office  RES:What  event  type?   Consulate  RES:What  event  type?   Other  Returning  Reason  

What  is  the  reason  for  returning  to  clinic  if  it'n  not  

the  first  time?   Entry  

Received  RFE  Returning  Reason   Needed  Legal  Review  Returning  Reason   Criminal  Background  Returning  Reason   RecBiometricAppt  Returning  Reason   DACA  Renewals  STAT:  DRN  

Old  DRN  question  from  website.  NO  LONGER  IN  USE.   None  

Have  DACA  STAT:  DRN   Applied  STAT:  DRN   Eligible  Not  Applied  STAT:  DRN   Not  Eligible  STAT:  DRN   Do  Not  Need  *SOURCE  

Denotes  which  program  or  where  physically  the  data  

was  collected.   None  

Mobile  Commons  *SOURCE   Salsa  *SOURCE   OTD  *SOURCE   DRN  *SOURCE   O-­‐Team  *SOURCE   DEEP  *SOURCE   END  *SOURCE   QUIP  *SOURCE   PICO  *SOURCE   Hotline  *SOURCE   Backlog  *SOURCE   LAD  1st  Time  DACA  App  

What  took  so  long  for  the  applicant  to  apply  for  DACA?   Entry  

NotHeardofDACA  1st  Time  DACA  App   Finished  Evidence  1st  Time  DACA  App   Financial  Need  1st  Time  DACA  App   Missing  Edu  Reqr  1st  Time  DACA  App   Just  Aged  In  ENT:  DACA  Applicant?  

Old  Attendee  Role  Identifier.  NO  LONGER  IN  USE.  

Old  Entry  

Yes  ENT:  DACA  Applicant?   No,  Friend  ENT:  DACA  Applicant?   No,  Family  Member  

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ENT:  DACA  Applicant?   No,  Parent/Leg.Guard  ENT:  DACA  Applicant?   No,  Attorney/Leg.Rep  ENT:  DACA  Applicant?   No,  Teacher/Educator  ENT:  DACA  Applicant?   No,  Community  Leader  ENT:  DACA  Applicant?   No,  Volunteer  Not  Eligible  Reason  

What  are  the  reasons  for  not  being  eliglible  for  DACA?   Exit  

CrimBackground  Not  Eligible  Reason   NoPhyPresence6/15/12  Not  Eligible  Reason   Arr.  After  2007  Not  Eligible  Reason   Arr.  After  16yrs  SelfDescribed  Gender  

Used  to  apply  self-­‐described  gender.   Contact  

Male  SelfDescribed  Gender   Female  SelfDescribed  Gender   Queer  Male  SelfDescribed  Gender   Queer  Female  SelfDescribed  Gender   TransGender  SelfDescribed  Gender   Queer  Non-­‐conforming  SelfDescribed  Gender   Prefer  Not  to  Say  *Email  Opt  In   Would  they  like  to  receive  

email  updates?  THIS  IS  THE  MOST  UP  TO  DATE.   Contact  

Opted-­‐In  *Email  Opt  In   Declined  *Email  Opt  In   No  Email  *Ladder  Transition  

For  Ladder  of  Engagement  and  O-­‐Team.   None  

Had  1:1  *Ladder  Transition   Testing  Period  *Ladder  Transition   Failed  Test  *Ladder  Transition   Passed  Test  *Ladder  Transition   Leader  *OnlineActivistLevel  

To  denote  different  levels  of  online  activity  through  email.   None  

4-­‐Highest  *OnlineActivistLevel   3-­‐Activist  *OnlineActivistLevel   2-­‐SomeActions  *OnlineActivistLevel   1-­‐OneTime  *RES:HeardofUs  

How  did  you  hear  about  us?  THIS  IS  THE  MOST  UP  TO  

DATE.   Entry  

Phone  Call  *RES:HeardofUs   Text  Message  *RES:HeardofUs   Email  *RES:HeardofUs   Facebook  *RES:HeardofUs   Website  *RES:HeardofUs   Flyer  *RES:HeardofUs   Previous  Event  *RES:HeardofUs   Organizer  *RES:HeardofUs   Guidance  Counselor  *RES:HeardofUs   Friend/Family  *RES:HeardofUs   Radio  *RES:HeardofUs   TV  

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*RES:HeardofUs   Consulate  *RES:HeardofUs   Teacher/Educator  *RES:HeardofUs   Community  Center  *RES:HeardofUs   Church/Congregation  *RES:HeardofUs   High  School  *RES:HeardofUs   College/University  *SMS  Opt  In   Would  you  like  to  receive  

text  messages?  THIS  IS  THE  MOST  UP  TO  DATE.   Contact  

Opted-­‐In  *SMS  Opt  In   Declined  *SMS  Opt  In   No  Cell  Phone  Constituent  Type  

Are  they  a  Dreamer,  ally,  or  parent?  NO  LONGER  IN  USE.   None  

DREAMer  Constituent  Type   Ally  Constituent  Type   Parent  Data  was  gathered  at  

To  denote  what  physical  location  data  was  collected  at.  NO  LONGER  IN  USE.   None  

High  Traffic  Data  was  gathered  at   Event  Data  was  gathered  at   High  School  Data  was  gathered  at   Church  Data  was  gathered  at   DACA  Clinic  Data  was  gathered  at   List  Language  Preference  

What  is  the  language  preference?   Entry  

English  Language  Preference   Spanish  Language  Preference   Portuguese  Language  Preference   Creole  Language  Preference   Other  Want  to  Volunteer?   Volunteer  Opt-­‐In  Survey  

Question.  NO  LONGER  IN  USE.   None  

Yes  Want  to  Volunteer?   No  Want  to  Volunteer?   Later  Country  of  Origin  

Denotes  the  country  of  origin.   Entry  

Brazil  Country  of  Origin   Colombia  Country  of  Origin   Ecuador  Country  of  Origin   El  Salvador  Country  of  Origin   Guatemala  Country  of  Origin   Honduras  Country  of  Origin   Mexico  Country  of  Origin   Peru  Country  of  Origin   Philippines  Country  of  Origin   South  Korea  Country  of  Origin   Other  DACA  Clinic  #  

Is  this  the  first,  second,  third,  or  fourth  clinic?   Entry  

First  DACA  Clinic  #   Second  DACA  Clinic  #   Third  

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DACA  Clinic  #   Fourth  Email  Opt-­‐In   Would  you  like  to  receive  

email  updates?  NO  LONGER  IN  USE.  

Old  Entry  

Opted-­‐In  

Email  Opt-­‐In   Declined  ENT:  DACA  App  

Have  you  submitted  an  application  in  the  past?  NO  

LONGER  IN  USE.  Old  Entry  

YES-­‐RFE  ENT:  DACA  App   YES-­‐Denied  ENT:  DACA  App   YES-­‐Pending  ENT:  DACA  App   No  EXT:  Relief  Type  

What  other  type  of  relief  are  they  eligible  for?   Exit  

U  Visa  EXT:  Relief  Type   Referred2Attorney  EXT:  Relief  Type   TPS  EXT:  Relief  Type   SIJ  Visa  EXT:  Relief  Type   H1-­‐B  Visa  EXT:  Relief  Type   Citizenship  EXT:  Relief  Type   LPR  or  Greencard  EXT:CrimBackground   Not  able  to  complete  

application  because  of  criminal  background.  NO  

LONGER  IN  USE.   Old  Exit  

HasCrimBackground  EXT:CrimBackground   NoCrimBackground  

EXT:CrimBackground   Referred2Attorney  EXT:FinancialNeed  

Not  able  to  complete  application  due  to  financial  

need.   Exit  

NeedsAssistance  EXT:FinancialNeed   NoFiancialNeed  EXT:FinancialNeed   ScholarshipRequested  EXT:FinancialNeed   ScholarshipReceived  EXT:FinancialNeed   Referred2Help  EXT:MissEducReqr   Not  able  to  compete  

application  due  to  missing  educational  requirement.   Exit  

MIssingEduReqr  EXT:MissEducReqr   EduReqrMet  EXT:MissEducReqr   Referred2Help  EXT:MissingEvidence   Not  able  to  complete  

application  due  to  missing  evidence.   Exit  

Evidence  Missing  

EXT:MissingEvidence   Complete  Evidence  EXT:NeedsLegalReview  

Not  able  to  complete  application  due  to  the  need  for  further  legal  review.   Exit  

NeedsLegalReview  EXT:NeedsLegalReview   Scheduled4Review  EXT:NeedsLegalReview   Not  Needed  EXT:NeedsLegalReview   Referred2Help  HH  Income  

What  is  the  total  household  income?   Entry  

Under  20K  HH  Income   20-­‐30K  HH  Income   30-­‐40K  HH  Income   40-­‐50K  HH  Income   50-­‐60K  HH  Income   60-­‐70K  

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HH  Income   70K+  HH  Income   Prefer  Not  to  Say  Household  Size  

What  is  the  total  household  size?  NO  LONGER  IN  USE.   Old  Exit  

1  Household  Size   2  Household  Size   3  Household  Size   4  Household  Size   5  Household  Size   6  Household  Size   7  Household  Size   8+  OTD  Exit  DACA  Stat  

What  was  the  outcome  of  the  clinic?   Exit  

Ready2Send  OTD  Exit  DACA  Stat   Sent@Clinic  OTD  Exit  DACA  Stat   ReadyCantSend  OTD  Exit  DACA  Stat   Unable2Complete  OTD  Exit  DACA  Stat   OtherRelief  OTD  Exit  DACA  Stat   Not  Eligible  OTD  Follow  Up  DACA  S  

For  follow-­‐up  after  attendee  has  come  to  the  clinic.  What  is  the  status  of  application?  

Follow-­‐up  

Sent  OTD  Follow  Up  DACA  S   Biometrics  OTD  Follow  Up  DACA  S   Received  RFE  OTD  Follow  Up  DACA  S   DACA  Approved  SMS  Opt-­‐In   Would  you  like  to  receive  

text  messages?  NO  LONGER  IN  USE.  

Old  Entry  

Opted-­‐In  

SMS  Opt-­‐In   Declined  US  Arrival  Year  

What  is  the  year  the  attendee  arrived  in  the  USA?   Entry  

After  2007  US  Arrival  Year   2007  US  Arrival  Year   2006  US  Arrival  Year   2005  US  Arrival  Year   2004  US  Arrival  Year   2003  US  Arrival  Year   2002  US  Arrival  Year   2001  US  Arrival  Year   2000  US  Arrival  Year   1999  US  Arrival  Year   1998  US  Arrival  Year   1997  US  Arrival  Year   1996  US  Arrival  Year   1995  US  Arrival  Year   1994  US  Arrival  Year   1993  US  Arrival  Year   1992  

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US  Arrival  Year   1991  US  Arrival  Year   1990  US  Arrival  Year   1989  US  Arrival  Year   1988  US  Arrival  Year   1987  US  Arrival  Year   1986  US  Arrival  Year   1985  US  Arrival  Year   1984  US  Arrival  Year   1983  US  Arrival  Year   1982  US  Arrival  Year   Before  1982  SOURCE  

Denotes  which  program  or  where  physically  the  data  was  collected.  NO  LONGER  

IN  USE.   None  

Salsa  SOURCE   Mobile  Commons  SOURCE   END  SOURCE   DEEP  SOURCE   QUIP  SOURCE   DRN  SOURCE   Hotline  SOURCE   PICO  SOURCE   O-­‐Team  SOURCE   LAD  Affiliate  

Used  to  denote  ownership  of  data  by  affiliate.   None  

AC4D  Affiliate   DAOK  Affiliate   DOV  Affiliate   NJDAC  Affiliate   NMDIA  Affiliate   ADAC  Affiliate   EL  Cambio  Affiliate   SDDT  Affiliate   SWER  Affiliate   UWD  Contact  Affiliate   NTDT  Affiliate   OTDH  Affiliate   AVDT  Affiliate   ULI  Affiliate   CT4D  Email  Opt-­‐In   Would  you  like  to  receive  

email  updates?  NO  LONGER  IN  USE.  

Old  Entry  

Yes  Email  Opt-­‐In   Unsubscribe  Email  Opt-­‐In   Declined  Ladder  Transition   For  Ladder  of  Engagement   None   Had  1:1  

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Ladder  Transition   and  O-­‐Team.   Testing  Period  Ladder  Transition   Failed  Test  Ladder  Transition   Passed  Test  Ladder  Transition   Leader  OnlineActivistLevel  

    None  

1-­‐One  Time  OnlineActivistLevel   2-­‐SomeActions  OnlineActivistLevel   3-­‐Activist  OnlineActivistLevel   4-­‐Highest  SMS  Opt-­‐In   Would  you  like  to  receive  

text  messages?  NO  LONGER  IN  USE.  

Old  Entry  

Yes  SMS  Opt-­‐In   Unsubscribe  SMS  Opt-­‐In   Declined  UWD  Volunteer   Would  you  like  to  volunteer?  

ACTIVE  AND  MOST  UP  TO  DATE   Exit  

Yes  UWD  Volunteer   No  UWD  Volunteer   Later  Language   What  is  the  language  of  

preference?  NO  LONGER  IN  USE.   None  

English  Language   Spanish  Language   English  and  Spanish  How  was  recruit?  

Where  was  the  volunteer  recruited?   None  

High  Traffic  How  was  recruit?   Event  How  was  recruit?   School  How  was  recruit?   Church  How  was  recruit?   List  Who  are  they?  

Are  they  a  Dreamer,  ally,  or  parent?  NO  LONGER  IN  USE.   None  

Dreamer  Who  are  they?   Dreamer  Parent  Who  are  they?   Ally  

   

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Conclusion

VAN will help our network extensively over the next several years to expand our base, develop new leadership, formulate better campaign strategy and tactics, reinforce strong behaviors and strengthen weak ones, etc. We look forward to working with you on the ground to strengthen our movement across the country and expand our power by building a committed base of leaders. Thank you for all the hard work you do in the field and we are honored to be able to deliver this VANual to you. Sincerely, Adrian Reyna, Lucas Da Silva

More Resources…

1. Contact Lucas Da Silva, National Field Data Coordinator [email protected] (202) 669-3156

2. Visit the help guides through the Main Menu in VAN (highlighted in green):