Ann Rhoades PRES, People Ink Built on VALUES www.peopleink.com (Person Responsible for Extraordinary Service)
Ann Rhoades
PRES, People Ink
Built on VALUES
www.peopleink.com
(Person Responsible for Extraordinary Service)
Hire “A” Players
Define Behaviors
Values BluePrint™
• Begin the Conversation • Select a Values Workout Team • Performing the Values Workout • Publish the “First Draft” of Your Values • Publish Your Values BluePrint and Take it
on the Road • Create a Company-wide Implementation
Plan and Timeline
Dave Barger
“60 Cities Re-Recruiting”
Dave Barger JetBlue, CEO
“C” PLAYERS
• “C” Players hire “C” Players • “C” Players do not prove to be good role models,
mentors or coaches. • “C” Players in leadership roles lower the
performance bar for everyone. • 80% of those surveyed said working for a “C”
player made them want to leave the Company
-Harvard Business Journal, Beth Axelrod, Helen Handfield-Jones and Ed Michaels “A New Game Plan for C Players”-Jan. 2002
HIRING TEAM
• “A” Players • Peers • Varied Tenure • Related Jobs • Customers
Key Attribute Process
• Interview Employees Currently in the Job – Usually interview 10% of employees in position
• Develop a Long List of Key Attributes – 10 – 14 key attributes
• Determine Short List of Priority Key Attributes – Line Managers stack rank long list in order of
importance to determine the top 5-6 key attributes • Final Validation of Key Attributes
– Sr. Leaders review top 5-6 and validate key attributes • Interview Guide Created
Maintenance Technicians
“They say you can teach a squirrel to fly. But it’s
easier to hire the eagle”
-David McClelland, noted personality and organizational psychologist
Connect with me on FaceBook and
Linkedin Follow me on Twitter
@peopleink
www.peopleink.com