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Valueplus May2013 AB v3

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  • 7/28/2019 Valueplus May2013 AB v3

    1/24

    vpsh

    quarterly

    The future of ecurity

    HP Cloud Map

    EMC: Velocity channel program update

    NG Firewall for WAN OptimiationVMware eyeing new market opportunitie

    Cico: Bringing buine olution to life

    03

    06

    09

    1114

    17

    May 2013presents

    A speciAl publicAtion from red ington gulf VAlue diVision

    With best-in-class technology and strategic alliances, Redington Value offersunique value proposition and growth opportunities to channel partners

    Turning The Tide

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    For more information or to place an order on EMC,

    please write to [email protected]

  • 7/28/2019 Valueplus May2013 AB v3

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    in building stronger bonds with

    partners such as Credit, Sales,

    Product and most importantly

    Marketing. I hope you would also

    work on institutionalizing

    customer engagement within

    your organization and if you have

    any thoughts, please feel free to

    write to me at valueplus@

    redingtongulf.com.

    Yours sincerely,

    Raj Shankar

    Managing Director, Redington Gulf

    02 Bright outlook

    03 The future of security06 HP Cloud Maps09 Partnering for success11 Using an NG Firewall for

    WAN Optimisation

    14 Eyeing new marketopportunities

    17 Bringing business solutionsto life

    CONTENTs06 09

    11

    Dear Partner

    A

    s we enter the summer

    months in the Middle East

    and Africa region, we could

    expect certain businesses

    to face some heat. There has been

    a consistent declining trend in

    traditional computing hardware

    but at the same time a consistent

    incremental trend in certain

    mobile categories for both

    consumers and enterprise. While

    some partners are focused on

    upgrading themselves to the newtrends, I would also urge partners

    to focus more on building stronger

    from the director:

    bonds with the new age device

    categories and remain updated on

    the latest trends.

    Stronger customer engagement will

    enable partners to become

    consultants to their customers with

    higher level of trust which

    ultimately leads to easier adoption

    of newer technologies by end

    customers. These bonds are built

    over time through institutionalizing

    partner engagement within the

    organization.

    For example, at Redington

    different functions are involved

    HP Cloud MapsPartneringfor success

    Using an NG Firewallfor WAN Optimisation

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    Dear Partner:

    Redington Value division closed its financial

    year on 31st March 2013. The year in terms

    of revenues was very encouraging across

    Middle East and Africa where we managed

    to grow topline by an impressive double

    digit growth year on year. While our growth

    has been encouraging, we noticed a few

    interesting trends in terms of channel buying

    behavior, which I would like to share in the

    next couple of paragraphs.

    There has been an increased interest in

    Application Security and delivery solutions

    as compared to pure end point security

    solutions. Channel is looking for solutions

    that secure their applications on servers

    (physical or virtual) and also for load

    balancing solutions to optimize usage. In

    addition, the demand for Intrusion detection

    and prevention systems is also on the rise

    after some of the recent security threats to IT

    infrastructure in the region.

    Converged infrastructure solutions are

    also witnessing an increase in demand

    with some leading vendors coming up

    with complementary solutions with other

    vendors and selling as a stack. In addition,the demand for video based solutions for

    communicating within the enterprise is also

    on the rise.

    Redington Value will continue to engage

    with the channel on the new and upcoming

    technologies and solutions through its

    partner engagement programs. These

    programs include weekly webcasts,which are conducted every Tuesday and

    Wednesday at 1530 hrs GST, Redington

    Value Video Channel on You Tube (www.

    youtube.com/redingtonvaluetv), Redington

    Value Partner Program- Partner Connect

    (www.redingtonvalue.com). To know more

    about these programs or to join our mailing

    list to receive updates on a regular basis,

    please write to [email protected].

    Regards

    Ramkumar B.

    Senior Vice-president, Redington Gulf, Value

    Division

    ViewpoinT by ramkumar

    Bright outlookRedington Value

    YouTube channelclocks up 700 views

    Redington Values new YouTube channel,

    launched just two months ago, has already

    racked up more than 700 video views.

    The YouTube community has shown a

    genuine interest in the informative sessions

    posted up on the RedingtonValueTV channel

    on YouTube, which went live in February. The

    videos, ranging from around five minutes

    long to 20 minutes long, focus on providing

    real product insight from Redington Values

    best pre-sales consultants.

    The biggest hit so far has been the informative

    session on EMC Cisco VSPEX, which has

    clocked up more than 190 views since it was

    uploaded a couple of months ago.

    Red Hat storage, which has garnered 188

    views, is the second most popular video on

    the channel. Meanwhile, sessions on the

    modes of deployment of a Barracuda Load

    Balancer, wireless architectures using HP

    networking, and Red Hat Satellite have also

    proven very popular with viewers.

    Other talks include informative sessions

    on TrendMicro Smart Protection, Dell

    SonicWalls Next-Generation Firewall

    and Neverfail Continuous Availability,

    among others.

    www.youtube.com/redingtonvaluetv

    2 The VaePs Qatey April 2013

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    HP EsP| inTerView

    HP has recently bolstered its security portfolio with an aim to create a

    proactive mindset among its customers and protect what matters most. Wespoke to Stephen Walsh, Channel Director- EMEA, at HP Enterprise SecurityProducts, to find out the value-proposition the company offers to partnersand customers.

    The future of ecurity

    h

    P Etepse Secty

    Pdct gp s made p f

    HP AcSght, HP Ftfy ad

    HP TppgPt. Ca y tehy has HP decded t ceate ths

    bsess t?

    Last year at HP Protect 2011,

    we announced the combination

    of ArcSight, Fortify and

    TippingPoint into one single

    entity called HP Enterprise

    Security Products. Part of the HP

    Software division.

    TippingPoint originally joined

    HP as part of an acquisition.

    ArcSight and Fortify were

    separate acquisitions in their own

    right. At that point, TippingPoint

    was part of the HP Networking

    group. ArcSight and Fortify were

    part of the HP Software group.

    So strategically, we looked and

    thought, Hang on, this doesnt

    make any sense. We want to be a

    major player in security.

    Enterprise Security Products

    is a completely security-focused

    business unit that has bought

    together the award-winning

    offerings of ArcSight, Fortify

    and TippingPoint and our

    unparalleled security research

    capabilities into a unified

    platform, the Security Intelligence

    & Risk Management Platform.

    Therefore, bringing them

    together and focusing our

    security research and security

    investment in that area made alot of sense.

    Y dt have the Appcat

    Secty Cete team ayme ts

    jst pat f ths?

    There are different parts of

    security services and offerings

    capability across HP. HP is such

    a large organisation, youll find

    HP Labs has a security focus ,

    Technical Services has a security

    focus , but in terms of a product

    sales motion, HP Enterprise

    Security Products is really where

    the HP brand products are centred.

    H d y see the secty

    spedg ths pat f the d

    ? D y see t gg p?

    Yes, and that makes a big change

    for us, as well. Ive been in the

    security space for nearly 20 years.

    And way back then, security was

    always thought of as an after-

    thought. And also, going back the

    next year to budget for security,

    the CTO at that point would say,

    Well nothing happened. Why

    am I spending more money?

    Nowadays, an interesting

    thing for me is the number of

    CSOs reporting to the board not

    reporting to the CTO. So security

    is now actually a board-level

    agenda item. And when its gotto that point, then people start to

    actually budget for security.

    Secty has aays bee eactve

    ate. D y see pepe mvg

    t a pactve e? D y actay

    psh y cstmes t at

    pactve sts?

    The software industry has,

    since its inception and up until

    very recently, only considered

    security as an afterthought

    something bolted on after the

    fact, on a per layer basis. From

    an application perspective,

    deploy, then fix, has been

    the habit of developers.

    Development has in the past

    focused on getting a functional

    product to the market as soon

    as possible As we have come

    to realise, this model is no

    longer viable in todays highly

    interconnected world with the

    explosion of mobile devices and

    cloud services and with threats

    and attacks keen to exploit

    vulnerabilities quickly and

    quietly.

    Whilst there are security

    considerations incumbent on

    STEPHEn wAlSH, CHAnnElDirECTor, EMEA, HPEnTErPriSE SECuriTY

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    us all as IT users, its true that

    software vendors do have lots of

    tools to help make their products

    more secure than ever before.

    You can use the metaphor of

    application security as a house.

    As homeowners we need to lockour doors, not leave the keys out

    in plain sight, and check every

    so often that our locks, windows

    and doors are in good shape.

    i th HP has ecety cme t

    th a Cst f Cybecme ept

    that sad thee ae sgfcat

    gaps the s stateges f thecstmes. what ae these gaps

    that y see the stateges f

    cstmes, cetay the EMEA

    eg?

    Organisations are concerned

    with costs, risk, and especially

    the risks associates from IT

    security, for obvious reasons

    that make headlines constantly

    these days. Application security

    has increasingly become part of

    businesss IT security concerns.

    Application security is intimately

    tied to risk and budgets now

    just ask any business that has

    been hacked in this way!

    CEOs and CIOs are

    increasingly determined to do all

    they can to protect their digital

    assets. This might be customer or

    patient data, f inancial records,

    bank account details, or just the

    intellectual property that lets the

    business carry on with its day-to-

    day operations.

    The bad guys would like

    to steal the ideas (intellectual

    property), the data, or to control

    or damage the systems that run

    the business processes.

    For the past two decades

    organisations have been

    spending something like $280

    billion to deal with the cyber

    security challenge. This has

    historically been met with end-

    point, perimeter defences like

    network firewalls and malware/spyware filters or antivirus.

    However, these systems now

    work so well that software

    application vulnerabilities are

    the new choice of entry point for

    many attackers.

    The recent annual HP/

    Ponemon Cost of Cyber Crime

    report even identified overall

    cost savings that could be gainedfrom the effective deployment

    of such tools. The costs of hacks

    or data loss are more than the

    costs of deploying and running

    the incident detection and

    management tools!

    SiEM s bvsy a bg fcs aea

    f HP s that hat HP Acsghtdes?

    The HP ArcSight Security

    Intelligence platform helps

    safeguard businesses by giving

    complete visibility into activity

    across the IT infrastructure-

    including external threats such

    as malware and hackers, internal

    threats such as data breaches

    and fraud, risks from application

    flaws and configuration changes,

    and compliance pressures from

    failed audits.

    As Gartner suggests for the

    last seven years, this industry-

    leading security information

    and event management (SIEM)

    solution has been positioned at

    the top right corner of the magic

    quadrant. But HP ArcSight itself

    can be much more than a SIEM

    product, in terms of the ability

    to correlate other information

    as well. Some people in fact

    use HP ArcSight when theyve

    already got another SIEM

    product. In some areas, were

    using HP ArcSight to managean RSA environment and other

    information and correlate and

    deliver that more valuable

    information into the SOC.

    what des ths mege eay mea

    f y pates d y have a

    fed pate pgamme?

    Yes we do and that is HP Partner

    One, which is a global pan-

    HP partner programme. By

    becoming a member of this

    programme, it provides our

    Partners with even greater

    alignment into HP, a wealth of

    resources and the ease of doing

    business. There are similarities

    across all the business units

    but clearly the way we segment

    this is, if youre just interested

    in reselling our IPS solutions

    then you just need to look at the

    HP TippingPoint specialisations

    and requirements. If youre

    just interested in Application

    Security then with HP Fortify

    specialisations, the same.

    But clearly, a partner can be

    authorised to sell across all of

    those security specialisations if

    they meet the requirements of

    the programme and receive the

    benefits of the programme in

    its entirety. The structure of the

    programme is broadly similar

    across all of the HP portfolio.

    why HP?

    I think there are a couple of

    different reasons for why HP.

    One is that HPs been around

    a long time. Weve continued

    to help our partners, help our

    customers derive business value

    in our product for a long time.

    Part of this is stability you

    know who we are. Were looking

    much more at a customer being

    able to take an holistic approach,

    and actually saying, Look, HP

    has best-of-breed products, not

    just in security but in servers,

    storage, networking, software,

    security management. In all these

    areas, they are the best-of-breed

    provider. And they have this

    heritage.

    When our CEO, Meg Whitman

    goes and talks to customers, she

    asks, How do you enjoy doing

    business with HP? And people

    actually always say to her, We

    want to do more business with

    HP. Its a good company to do

    business with.

    inTerView | HP EsP

    The cot of hack or data lo aremore than the cot of deploying andrunning the incident detection andmanagement tool

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    Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warrantystatements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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    focus| HP

    Deploy cloud-based apps faster and realize cloud benefits sooner

    o

    gazats bdg cd

    environments, whether

    for internal use or to

    provide services to others,face challenges in delivering

    application services. Preparing to

    deliver a catalog of cloud services

    requires many steps. Designing

    and configuring server, storage,

    and network infrastructure is

    just the start. They must also

    define the application service

    end-to-end, ready for use, so that

    it consistently meets business

    needs. This means characterizing

    workloads, specifying an

    optimized application

    environment, optimizing

    reliability and scalability, and

    automating workflows.

    All of this takes time, trial and

    error, and a good measure of

    specialized know-howwhich

    adds up to higher costs,

    complexity, and risk. Because of

    HP Cloud Mapthe sheer volume of applications

    that todays enterprise has to deal

    with, it is impractical for any

    customer to have a deepunderstanding of them all. One

    organization might lack the

    cloud-specific expertise necessary

    to successfully deploy an

    application. Another may

    struggle to ensure the

    performance levels users expect.

    Even then, when applications are

    deployed, they often lack the

    performance and reliability end

    users require and expect.

    Some organizations attempt to

    take shortcuts with techniques

    such as cloning and snapshots,

    common in traditional

    virtualization methods. While

    this aids in deployment, it does

    nothing to accelerate the design

    process, and it cannot address

    applications that require both

    physical and virtual resources.

    In short, while all cloud

    platforms accelerate the

    provisioning of cloud services,

    most are unable to similarlyaccelerate the process of

    developing the application

    service catalogespecially one

    that includes mainstream

    business applications.

    The solution to speedier, more

    robust application delivery lies in

    better toolstools that move IT

    departments from providing

    server cycles, to delivering

    services that transform their

    offerings from

    infrastructure-based services to

    application-focused services, and

    that speed the design and

    lifecycle management of cloud

    services and applications. If

    youre using HP CloudSystemor

    its related software, HP Cloud

    Service Automationthose tools

    are available now. Theyre called

    HP Cloud Maps.

    Appcats the cdde

    ght th HP Cd Maps

    HP Cloud Maps are prepackaged,optimized, and tested templates

    for use with HP CloudSystem and

    related software to automate the

    deployment of applications in the

    cloud. Leveraging the deep

    partnerships HP has with key

    independent software vendors

    (ISVs), its expertise in cloud

    infrastructure and software, and

    the knowledge and intellectual

    property developed in the course

    of realworld HP customer

    deployments, HP Cloud Maps

    enable:

    Repeatable, proven deployment

    that reduces risk and assures

    improved service levels

    Optimized performance, with

    built-in disaster tolerance,

    capacity planning, compliance,

    and life cycle management

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    HP| focus

    HP Cloud Maps are unique. Based

    on best practices and policies

    developed in partnerships with key

    independent ISVs, SIs, and

    thousands of customers, they

    leverage industry-leading

    intellectual property in application

    performance, availability,deployment, and lifecycle

    management. And they add

    practical, real-world cloud expertise

    gained from engagements all over

    the world. HP Cloud Maps bring

    together everything needed to

    streamline and fast-track the

    development and rollout of cloud-

    Savings of up to 200 staff-hours

    in design, development, and

    deployment for each application

    environment

    Fast assembly of application

    service catalogs, with a portfolio

    of CloudMaps for over 100

    leading business applications Push-button simple delivery of

    new applications, often in less

    than an hour

    what Cd Maps ca d f y

    bsess

    HP Cloud Maps provide a ready-

    made suite of applications for

    your service catalog. Through the

    HP CloudSystem environment,HP Cloud Maps automate the

    provisioning and maintenance of

    physical and virtual

    infrastructure, operating

    systems, and applications,

    enabling greater flexibility,

    compliance, and reliability.

    impve agty, e csts

    HP Cloud Maps provide the

    fastest way to design new servicesfor deployment in the cloud.

    They offer you:

    Qucker clud servce prvsg

    ad devey With Cloud Maps

    you increase business agility by

    developing cloud services quickly,

    often in less than an hour. You

    can deploy an application on HP

    CloudSystem and HP Cloud

    Service Automation software in

    minutes, with push-button ease.

    Faster, smpler servce catalg

    ceat Wizard-based designs

    or templates speed and simplify

    the creation of a full catalog of

    cloud services for import into HP

    CloudSystem. You can save days

    or weeks of time architecting

    infrastructure for applications

    and services.

    Dramatcally lwer csts

    Employing Cloud Maps can save

    costs by carving as many as 200

    staff hours2 from the process of

    designing, developing, and

    deploying a new service. Youll

    find that the high-quality

    applications deployed using

    Cloud Maps demonstrate lowermaintenance costs, too.

    optmze pefmace ad

    avaabty

    HP Cloud Maps let you optimize

    the performance and availability

    of applications delivered by HP

    CloudSystem. With HP Cloud

    Maps, you gain:

    Qualty assurace thrughpateshps We developed HP

    Cloud Maps based on proven best

    practices and policies, the result

    of decades of close partnerships

    between HP, our key ISVs and

    systems integrators (SIs), and our

    customers. Youre assured of the

    optimized performance and

    service levels that come from

    leveraging thousands of hours ofindustry-leading intellectual

    property developed by HP

    engineers.

    Greater avalablty ad lwer rsk

    HP Cloud Maps deliver proven,

    reliable, and repeatable

    application deployments, helping

    eliminate design and ongoing

    application maintenance errors,

    and increasing security and

    availability through proactive,

    built-in compliance policies. And

    only HP Cloud Maps support

    rapid updates for the most

    reliable, consistent cloud services

    with on the-fly patch

    management, version

    management, and upgrades.

    Prve desgs HP Cloud Maps

    integrate best practices and

    policies, improving the overall

    design of your cloud-based

    infrastructure and applications

    and contributing to a more

    robust set of offerings.

    respd t bsess demads

    HP Cloud Maps let you provide a

    cloud that meets your businessdemands with a comprehensive

    catalog of application and

    business services for cloud

    environments. With HP Cloud

    Maps you can take

    advantage of:

    A cmplete slut HP meets

    all your cloud service design

    Employing Cloud Map can avecot by carving a many a 200taff hour2 from the proce ofdeigning, developing, and deployinga new ervice

    needs, providing everything from

    infrastructure and application

    design all the way through to

    automated lifecycle management

    and compliance in complex,

    heterogeneous environments.

    Pfessa sevces HP enables

    customization for unique

    customer environments, helping

    customers to deliver customized

    applications and business

    services in the cloud in less than

    30 days.

    Leadg applcats With HP

    Cloud Maps for leading

    applications from partners such

    as Apache, JBoss, Microsoft,

    Oracle, SAP, and more, HP helps

    you deliver on your business

    needs.

    based servicesespecially services

    based on popular enterprise

    applications.

    whats sde HP Cd Maps

    HP Cloud Maps consists of

    intellectual property and tested

    engineering components, such as:

    Templates for infrastructure,

    OS, middleware, database, and

    application configurations that

    can be imported directly into HP

    CloudSystem or related software,

    saving days or weeks of

    architecture design time

    Sizers to help guide capacity

    and performance planning

    Wizard-driven workflows and

    scripts that automate and speed

    installation and provisioning,

    and simplify repeatability

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    Abt HP

    CdPatfmsHP CdSystem

    HP CloudSystem is a

    complete, integrated platform

    for building and managing

    cloud services. It allows you to

    build and manage services

    across your choice of clouds,whether they are public,

    hybrid, or entirely within

    your premises.

    Based on HP Converged

    Infrastructure and HP Cloud

    Service Automation software,

    HP CloudSystem combines

    servers, storage, and networking

    together, using an integrated

    approach to automate theapplication to infrastructure

    lifecycle. The result is a

    complete cloud solution that

    can deliver services in minutes

    and reduce total cost of

    ownership up to 56%.3

    HP Cd Sevce Atmat

    Available as part of HP

    CloudSystem or as astandalone software

    solution, HP Cloud Service

    Automation is a

    comprehensive, unified

    management solution that

    offers application and

    infrastructure

    provisioning for private

    cloud, public cloud, and

    hybrid IT services.

    wat me fmat?

    To learn more about HP

    Cloud Maps, visit:hp.cm/g/cdmaps

    And for more information

    about HP CloudSystem, see:hp.cm/g/cdsystem

    For details of HP Cloud

    Service Automation, go to:

    hp.cm/g/CSA

    Reference white papers to help

    customize the Cloud Maps foryour specific implementation

    The Cd Maps cect

    Thanks in part to an unparalleled

    array of ISV and SI partners, HP

    Cloud Maps provide a broad

    portfolio of predefined cloud

    application templates. They

    comprise a comprehensive and

    continually growing set ofsolutionsmore than 100 HP

    Cloud Mapsfrom infrastructure

    and application design to

    automated lifecycle management.

    With HP Cloud Maps, you can

    quickly and confidently build

    cloud service catalogs and

    respond to business demands by

    deploying applications with

    push-button ease.

    Many types of HP Cloud Maps

    stand ready to meet your specific

    requirements:

    HP Cloud Maps for

    infrastructure provisioning

    Detail the design of the server,

    storage, and networking

    infrastructure for running

    applications. Many include basic

    application deployment,

    as well.

    HP Cloud Maps for application

    deployment Spell out the

    automated deployment of

    enterprise applications.

    HP Cloud Maps for lifecycle

    management Specify

    infrastructure provisioning,

    application deployment, and

    lifecycle management, including

    patching, code release, andcompliance.

    HP Cloud Maps are available for

    HP CloudSystem and HP Cloud

    Service Automation solutions.

    Youll find a large number of do-

    it yourself HP Cloud Maps as well

    as a wide range of packaged and

    wizard-driven ones.

    HP Cd Maps speed y jeyt the cd

    At HP, weve found that our

    customers view the transition to

    the cloud as a journey, a process

    of maturation from physical

    infrastructure to virtualized

    assets, from servers to services,

    and from skepticism about the

    benefits of cloud to fully

    embracing its use. Wherever you

    are in this journey, HP Cloud

    focus |HP

    Maps can help.

    The accelerated applicationdeployment afforded by HP Cloud

    Maps moves you into the clouds

    fast lane, helping you reach your

    destination sooner. And because

    they help you offer the industrys

    leading business applications to

    your employees and customers,

    HP Cloud Maps smooth out the

    rough spots in the road. HP Cloud

    Maps are yet another reason thatHP CloudSystem is simply the

    best choice for your journey to

    the cloud.

    Smmg p

    HP Cloud Maps deliver optimized

    performance and service levels

    for HP CloudSystem and HP

    Cloud Service Automation

    software, providing the industrys

    only prepackaged and customizable

    application and infrastructure

    designs for the cloud. They reduce

    development cost for new services,

    reduce risk, and improve quality.

    And they get you to the cloud

    faster and more easily. Ask

    yourself: Can your cloud

    deployment afford to be without

    HP Cloud Maps?

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    EMC| feaTure

    EMC Velocity Solution Provider partner program is constantly evolving to drive bigger growth, provide.greater choice and differentiation for partners

    Partneringfor ucce

    this year, EMC transformed

    the Velocity Channel

    Partner Program by

    creating a simpler, more

    predictable, and more profitable

    experience for EMC channel

    partners globally.

    The Velocity Channel program

    significant enhancements will make

    EMCs industry-leading cloud

    computing and Big Data

    technologies and solutions

    available to more customers

    particularly in the rapidly growing

    mid-market segment. With a

    continued emphasis on ensuring

    that Velocity Partners are

    exceptionally well prepared to sell

    and/or service EMC products and

    solutions, customers can be

    confident they are working with the

    industrys most competent solution

    providers to support their business

    requirements.

    The enhancements are

    summarized as the following points:

    New Target Products Rebate for

    Premier and Signature Partners:

    Provides top Velocity partners with

    a predictable income stream via

    rebates paid on sales of targeted

    EMC technologies that align to the

    companys key mid-market

    initiatives. Eligible products include

    EMC VNX and VNXe unified storage,

    EMC Avamar and EMC Data Domain

    backup and recovery solutions, and

    server Flash caching solution EMC

    VFCache. This rebate is paid from

    the first sale and is in addition to

    and can be combined with EMCs

    existing performance-based

    Specialty2 rebate.

    Changes to Velocity Specialty

    Requirements Focus on Fortifying

    Selling Capabilities: The program

    no longer requires partners to earn

    an implementation certification to

    achieve a Specialty2. While EMC

    encourages partners to become

    services-enabled, removing this

    requirement from the reseller

    program now allows pure-play

    resellers a more direct path to

    achieving Velocity Specialties,

    where benefit opportunities

    accelerate.

    For partners who include services

    in their business model, EMC has

    strengthened its Velocity Services

    offerings (details below).

    - There is no longer a revenue

    requirement for partners to achieve

    a Specialty.

    - Three Specialties are now required

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    feaTure | EMC

    for Signature (top tier) partners

    worldwide, reflecting the most

    advanced level of competency

    required of the top tier partners in

    positioning and selling a broad

    range of EMCs technologies.

    EMC Isilon Partner ProgramIntegrated into Velocity Program:

    Former Isilon partners can now

    become eligible for Velocity

    benefits on other EMC products,

    and existing EMC resellers can

    become eligible to earn benefits

    from selling Isilon all within the

    integrated Velocity program.

    More Products Eligible forFinancial Benefits in Velocity

    Specialities : To help partners align

    their portfolio with the growing

    demand for cloud and Big Data

    solutions, the following products

    are now eligible for financial

    benefits within the Backup and

    Recovery Specialty: EMC Mozy

    cloud backup, EMC Atmos object-

    based cloud storage platform, andEMC Centera content addressable

    storage. EMC Isilon scale-out

    network attached storage platform

    is also now eligible for benefits

    within the Consolidate Specialty.

    Amplified Demand Generation:

    More Market Development Funds

    (MDF), More Qualified Leads: EMC is

    doubling its investment in demand

    generation funds, programs, and

    resources to develop highly

    qualified opportunities for partners

    and accelerate revenue growth.

    Velocity Services Invests in

    Enhanced Tools, Offerings, and

    Resources to Accelerate Services

    Enablement with Partners:

    - Expanded library of online and

    video-instructor-led services

    training provides a more convenient

    and efficient way for partners to

    access EMCs industry-recognized

    EMC Proven Professional technical

    training.

    - New online labs allow partners to

    more efficiently and effectively

    hone practical implementation skillson EMC technology in a proctored

    virtual environment.

    - New offering in the EMC

    Cooperative Services portfolio

    provides partners EMC guidance on

    their solution design, as well as

    post-implementation review. As

    with all EMC Cooperative Service

    offerings, the partner maintains full

    control of the customer relationship,and has the depth of EMC expertise

    in the background to ensure quality

    implementations

    Also, in 2012 EMC introduced

    several new channel initiatives to

    make the partners channel

    experience simpler, more and

    profitable. These include:

    EMC VSPEX Proven Infrastructure:

    Equipping its Velocity partners with

    the industrys most flexible reference

    architecture, VSPEX is based on best

    of breed components designed in

    conjunction with Brocade, Cisco,

    Citrix, Intel, Microsoft, and VMware.

    Partners can fully leverage the EMC

    brand and industrial design in their

    VSPEX offerings, demonstratingEMCs understanding of the

    importance of the solution provider

    brand as the trusted adviser. After

    just two quarters since launching in

    April 2012, partners sold more than

    1,300 VSPEX systems, making it by

    far the fastest-growing reference

    architecture in the market.

    The partner benefits are:

    1. Increased Market Opportunity

    With VSPEX, channel partners

    can now sell complete, highly-

    flexible solutions to theircustomers, resulting in a higher

    attach rate of components, and a

    bigger sale. VSPEX allows

    partners the option to mix and

    match server and network

    components based on customers

    specific infrastructure and

    application requirements to

    improve profitability while

    optimizing the value delivered tothe customer.

    2. Faster Time to Market VSPEX

    offers channel partners complete

    configuration and sizing guidelines

    for the most common workloads

    that can reduce the requirements

    collection phase of the sales cycle.

    VSPEX adds significant value to the

    partners sales process by reducingintegration and validation costs

    while still getting all the benefits of

    delivering complete solutions. EMC

    is enabling its channel partners with

    training and technical and sales

    collateral to help the partner quickly

    bring VSPEX to market. The broad

    awareness, integration into EMC

    campaigns and demand generation

    tools helps partners to generate

    leads for their VSPEX solutions.

    3. Partner Branded and

    Customizable Solution VSPEX

    allows partners to brand theirVSPEX solution and increase their

    mindshare in the customers

    environment.

    4. VSPEX Labs Partners can

    leverage EMCs investment in the

    new VSPEX Labs to test additional

    infrastructures in collaboration with

    EMC and other VSPEX partners.

    New Channel-only Solutions: Inaddition to VSPEX and building

    upon the success of the channel-only

    EMC VNXe family of products first

    announced in 2011 in 2012 EMC

    introduced EMC VNXe3150, which is

    optimized for organizations

    building virtualized, private cloud

    environments. EMC also announced

    the EMC Avamar Business Edition,

    which gives more customers accessto the power and simplicity of an

    industry-leading EMC purpose-built

    backup appliance.

    EMC Global Partner Summit:

    The first annual inaugural partner-

    exclusive event was held at EMC

    World 2012 and is designed to help

    partners gain valuable insight to

    the future direction of the

    companys products, solutions and

    partner programs.

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    As the reach of technology

    increases across the world

    and malicious activity

    grows with it, security

    vendors have equipped themselves

    to deliver the sophisticated end-to-

    end solutions required to combat

    todays cyber criminals. The

    Middle East is one of the worldsbright spots for economic growth,

    and technology plays a huge part

    in this. To achieve its vision of

    further expansion and prosperity,

    installing the right IT

    infrastructure with the

    appropriate security layer is an

    absolute must. Organisations in

    the Middle East are experiencing

    exceptional demand for

    improving and overhauling their

    IT security and data protection

    systems. In particular, the

    offering of cloud-based security

    platforms is proving key to

    resellers that are continually

    looking to ease internal processes

    and open up new revenue

    streams for the Channel.

    WAN bandwidth forconnections to external sites is

    also fast becoming an important

    topic for many companies in the

    Middle East. There are two

    reasons for this: The transition to

    cloud-based applications and IP-

    based Unified Communications

    (UC) concepts. MPLS lines are the

    ideal solution for data when it

    comes to high availability and

    capacity. However, these are

    often expensive or not available

    outside metropolitan areas. So, IT

    managers look for ways to

    optimise their networks and use

    alternative links such as DSL, by

    using a Link Balancer, for example.

    But, just like every element that is

    added to the IT infrastructure, this

    also has to be installed and set up,managed and maintained. IT teams

    in mid-sized companies often reach

    the limits of their capacities here,

    both in terms of personnel and in

    terms of the required specialist

    knowledge. One way out of this

    dilemma is to choose Next

    Generation (NG) Firewalls, which, in

    addition to their classic security

    role, also take over Traffic

    Intelligence functions too. They do

    far more there than just simple link

    balancing and content blocking.

    Thanks to the enhanced diagnosis

    features in an NG Firewall, it is

    possible not only to make much

    more intelligent priority selection

    choices, but also to determine the

    optimum route for a data

    connection. If the choice of route iscomplemented by information

    about the routes availability or

    quality, then they can also use the

    available bandwidth with the

    highest fail-safe levels and much

    more effectively, making

    investments in additional

    bandwidth unnecessary. IT staff also

    save time in operations because they

    can manage their diverse functions

    in a consistent manner, too.

    Intelligent data analysis,combining inexpensive linksand rule-based data stream

    assignment at the applicationlevel all help save connection

    charges, writes Klaus Gheri,VP of Product Management,

    Barracuda Networks

    Uing an NGFirewall for WAN

    Optimiation

    BARRACUDA| highlighT

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    highlighT | BARRACUDA

    The WAN optimisation issue is

    not just one that affects large

    companies. Each company with

    several sites has to incorporate

    these into the company network.

    Bandwidth and availability demands

    remain low as long as the offices

    only need email and internet access.However, in todays world critical

    company applications should be

    accessible at all times and from any

    location. If the data line fails, then

    work in the branch office comes to a

    standstill. This danger increases with

    the use of cloud applications, IP

    telephony and Unified

    Communications (UC).

    Connection charges, particularly

    in international business

    operations, are reduced

    considerably compared to

    conventional telephone

    connection costs thanks to

    internet-based channels.

    However, at the same time theystrain the data line and their data

    packages should be transmitted

    with a minimum latency period.

    Email data are more patient

    when compared with telephony

    functions. A delay of one minute for

    the transmission is usually of no

    consequence. So, when an IT

    administrator gives transmission

    priority to the Voice-over-IP-

    Application, this traffic shaping

    is a first step towards WAN

    optimisation.

    METHOD NO. 1: The security

    guard at the gates keeps the

    alleyways clear

    The cloud is an additional way ofoptimising company networks. IT

    security in particular benefits from

    cloud services, because the

    mechanisms for protecting against

    attacks precede the company

    network. The firewall, IDS/IPS

    (Intrusion Detection and Intrusion

    Prevention Systems), filtering and

    spam detection function is like

    guards standing in front of thecompanys data gates. All of the

    data traffic from and into the

    company is thus guided through

    the cloud security. This has several

    advantages: The cloud solution

    relieves the company network, is

    absolutely scalable, flexible and

    optimises the WAN, because the

    data traffic from the various

    locations is not checked at the head

    office, but by an external cloud

    security specialist.

    Method No. 2: Marching

    separately, communicating as one

    Not all types of data are of

    equal importance, as the example

    of telephony vs. email trafficshows. With their varying

    priority levels, costs can be saved

    when the important data are

    transmitted via an expensive

    MPLS line, and the less urgent via

    an inexpensive transmission

    route such as DSL, T1, cable, G3

    or G4 for example.

    Instead of connecting the

    branch offices with a powerfulMPSL line, a less expensive

    alternative often suffices too. This

    can be complemented by

    alternative, inexpensive links or by

    combining several of these less

    reliable links to form a VPN

    (Virtual Private Network). This

    variation can definitely achieve

    availability rates in the 99.999

    percent range. This corresponds toan approximate downtime of five

    minutes per annum.

    An IT administrator can also

    fall back on corresponding stand-

    alone solutions to combine

    several links to form a VPN.

    However, this generates more

    work for installation,

    management and maintenance,

    which is why the combination withan NG Firewall also saves costs here

    too. But the main argument in favor

    of this connection is a different

    issue: namely the synergy of the

    analysis functions.

    Method No. 3: The firewall, to

    serve and protect

    NG Firewalls ensure security by

    analysing the incoming and

    outgoing data traffic, filtering

    out malicious links and blocking

    NG Firewall enure ecurity byanalying the incoming and outgoingdata traffic, filtering out maliciou linkand blocking upiciou data package

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    BARRACUDA| highlighT

    suspicious data packages. Their

    performance is directly related totheir analysis ability. The layer 7

    application control in an NG

    Firewall is capable of assigning

    data packages to individual

    applications, of determining

    their authors and the content, as

    well as either blocking them or

    granting them passage

    depending on the rules defined

    by the administrator. Individualfunctions within an application

    can even be controlled using the

    SSL interception and content

    breakdown as well as the Deep-

    Application-Content detection.

    For example, allowing general

    access to a social network like

    Facebook, but only allowing

    employees from the marketing

    department to post there. Thefirewall works like a toll keeper,

    controlling the incoming and

    outgoing data.

    WAN optimisation can also be

    achieved using traffic intelligence

    when combined with traffic shaping

    functions. The firewall analyses the

    data traffic, identifies which

    applications want to transmit

    data across the WAN via which

    protocol and from which user. It

    then not only decides whether or

    not this is allowed or should beblocked, but also determines how

    much bandwidth should be made

    available on which of the various

    data lines. This decision is based

    on rules that have been defined

    by the IT administrator. If one of

    the lines fails or has performance

    problems, then a fail-over

    mechanism ensures that the

    remaining connections step intoplace to take over smoothly. In

    order for this to work, the firewall

    devices at the various connected

    locations should test the lines status

    at regular intervals.

    Method No. 4: Saving data means

    accelerating data

    The classic techniques applied for

    WAN optimisation can also be

    integrated into the range offunctions offered by a firewall. These

    include:

    - Deduplication and compression

    - Caching/Encryption

    - The optimisation and bundling

    of queries for specific protocols (e.g.

    file sharing)

    - Forward error correction

    These methods reduce the data

    volume, optimise the data traffic

    and as such, improve the overall

    WAN performance. These can also

    be performed by separate solutions

    or integrated into the firewall. The

    benefit of integration is that the

    analytical functions make the

    firewall better suited to optimising

    the WAN. In addition the consistent

    management in one device andwith the same interface saves the IT

    team both time and effort.

    The evolution of the firewall to a

    guarantor for connections

    Today, an NG Firewall is far

    more than a gatekeeper with just

    a security role. It manages and

    guarantees the communication

    within the WAN: It analyses,

    coordinates and optimises thevarious connections in favor of

    performance and the IT budget. It

    contributes to WAN optimisation

    by outsourcing its classic security

    element to the cloud. But the

    tasks that an NG Firewall can

    assume dont end here by any

    means it can also take over

    archiving functions.

    The growing popularity ofsocial media platforms in the

    Middle East has added to the

    security and fraud risks facing

    both consumers and businesses

    alike. Recent figures show that

    there are now more than 18

    million Facebook users and

    nearly seven million Twitter users in

    the region, all of whom are potential

    rich pickings for a growing numberof cyber criminals active in these

    channels. At the same time, social

    networks are becoming more

    business-oriented and thus of

    increasing legal relevance and their

    contents can now be stored virtually

    parallel to the analysis. Therefore,

    the firewalls career from guard to

    toll keeper could be complemented

    by a further job description: that of

    the archivist.

    Baacdanets theMdde EastThe Middle East has become a

    major focus for Barracuda

    Networks, with more than1,000 customers in the region

    currently using its solutions.

    The companys growing

    commitment to the region

    includes actively hiring

    additional sales and technical

    staff to drive activities in the

    region. This will allow the

    business to enhance further

    the high level of support thatits partners and customers

    have come to expect.

    Toni El Inati, Regional Sales

    Manager, MEA, heads up the

    Middle East sales team from the

    new Dubai office in Dubai

    Internet City. He works

    alongside Rafaat Kastoun,

    who has recently been

    appointed Sales Engineer,

    MEA.

    Toni EL inATi, REGionALSALES MAnAGER, MEA,BArrACuDA nETworkS

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    Eyeing new marketopportunitie

    What d f

    ppttes d y

    see the Afca

    maet f

    vtazat ad cd sts?

    Africa is already progressing

    steadily towards virtualizationand the technology is a core

    requirement in any datacentre/

    server room where companies

    are looking to drive maximum

    efficiency from their existing

    hardware. Virtualization also

    allows them to deliver more

    services off of their existing

    platforms. It enables them to

    address critical disaster recovery

    and business continuity issues

    and progress on their journey to

    cloud.

    The premise of cloud is based on

    connectivity, and as that is often

    a challenge, I believe it will be a

    little while before the African

    subcontinent is globalised in

    respect of cloud computing. Inthe meantime it is a feasible

    solution where bandwidth is

    available and private cloud is

    still a contender for customer

    consideration.

    what ee the eass f

    chsg redgt as a

    dstbt pate Afca?

    The process we run in selecting

    our distributors is fairly rigorous

    and detailed. We review many

    factors, and look at the

    distributors ability to support

    the channel in all aspects of

    distribution, as well as manage

    lines of credit on their behalf.

    We also consider factors such ascomplimentary solution

    components and business

    development capability, as well

    as presence in the major markets

    we want to address. Out of all

    the distributors that responded

    we assessed Redington and came

    to the conclusion that it was the

    closest fit to our requirements

    for the region. They put forward

    a fantastic proposal and their

    presentation was well supported

    and concise.

    H d y pa t mpve the

    speed ad pdct edge f

    ey esees the maet ad

    VMae techges?

    We have already begun the on

    boarding process to help skill up

    Redington to be able to

    effectively support the channel

    in the regions that the company

    operates in. We are also

    reviewing the training process

    for West and Eastern Africa and

    looking at programmes to

    support partner and customer

    training on our technologies.

    inTerView | VMWARE

    Redington Value peak to Chri Norton, senior Regional Director, southern Africa at VMware, aboutcloud computing and virtualization opportunitie in emerging market uch a Africa, a well a itnewly etablihed ditribution partnerhip with the leader in cloud and virtualization technologie.

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    In addition we will host partner

    updates in the coming months

    to support the resellers and

    ensure that they can support

    their customers, as well as we

    will be launching awareness

    campaigns on some of the key

    solutions as well as someinteresting ones, such as

    technology where we have to

    support zero touch windows 7

    migrations for customers.

    I think it is important to note

    that VMware is committed to

    being visible in the markets we

    have chosen to drive into in

    2013.

    what pecetage f bsess s

    de thgh the chae the

    MEA eg?

    100% of the business in the

    region is channel based, with

    particular emphasis on the

    regions we are responsible for.

    Ca y pease te s abt the

    pas t bette sppt the chae

    ad cease the evees?

    There are many programmes

    available in the VMware partner

    programme that the channel can

    get involved in, and there are

    lots of ways that partners can

    qualify for additional margin, inorder to make them more

    profitable.

    It is key to VMware Southern

    Africa that partners who

    differentiate themselves are

    rewarded for their investments

    and remain profitable. To this

    end, training programmes will

    be aligned with our tier-1

    focussed countries, and our

    VMWARE| inTerView

    distributors will align with

    VMware Authorised TrainingCentres to ensure global

    standards are adhered to.

    D y th the chae eeds a

    e appach t captase the

    cd ea?

    Yes Cloud requires the reseller

    channel to review their long-

    term strategy from selling tin to

    brokering services. Some

    partners have already done this

    and others are behind the curve.

    H the eatshp th

    redgt Vae ag th VMae

    bjectves East & west Afca?

    VMwares objective is to provide an

    increased and stable set of skills in

    the region in order to make our

    software and services viable to

    partners and customers alike. This

    will increase the visibility and

    awareness of the intricate and

    critical solutions that VMware canprovide to customers.

    We believe that Redington will

    expand our partner reach and

    also drive additional support

    and financial options to the

    partners in the Western and

    Eastern African region as well as

    Central Africa. We are excited

    about the possibilities that this

    partnership represents.

    VMware has unveiled the VMware Horizon

    Suite, a comprehensive platform for workforce

    mobility that will connect end users to theirdata, applications and desktops on any device

    without sacrificing IT security and control.

    With updates to VMware Horizon View and

    VMware Horizon Mirage, as well as a new

    product, VMware Horizon Workspace, the

    VMware Horizon Suite will enable IT

    organizations in the Middle East to empower

    users with a secure, easy-to-manage virtual

    workspace that delivers a consistent,

    compelling experience across devices.Customers in the Middle East are looking for

    a comprehensive, enterprise-class solution to

    empower workers in a world where the

    proliferation of devices and consumer cloud

    services have changed user expectations, while

    putting IT security and governance at risk, said

    Sam Tayan, Regional Director, VMware MENA.

    VMware virtualization has helped thousands of

    customers in the Middle East change what is

    possible in the datacenter, and we believe it canhave the same transformative impact in end-

    user computing. The VMware Horizon Suite will

    help our customers accelerate their journeys

    from the PC Era to the Multi-Device Era.

    A report by Forrester Research Inc. finds the

    use of personal devices outside of IT control

    alarming with 67 percent of employees using

    personally selected smartphones and 46 percent

    using personally selected laptops none ofwhich were approved or issued by the company .

    And, a recent survey by VMware found that 83

    percent of IT administrators wanted to prevent

    the use of consumer online storage and

    collaboration applications . The VMware

    Horizon Suite is designed to solve the security

    and governance challenges these consumer-

    ready applications and devices bring to

    enterprises, enabling IT to meet the demands of

    their users with a virtual workspace that issecure, compliant and easy to manage.

    The VMware Horizon Suite will bring

    together VMwares industry-leading desktop

    virtualization solution and technologies VMware

    has built from the ground up to support a

    mobile, collaborative workforce, including

    Project Octopus, Project AppBlast, Project

    AppShift, VMware ThinApp, VMware Horizon

    Application Manager and VMware Horizon

    Mobile into a single, unified solution. Anintegrated platform to support the mobile

    workforce, the VMware Horizon Suite is

    designed to transform technology silos of data,

    applications and desktops into centralized IT

    services that can be easily provisioned, managed

    and delivered to end-users.

    VMae ves VMae Hz Ste the Mdde East

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    .

    A PLATFORM WHEREOBSTACLES DISAPPEAR AS

    POSSIBILITIES EMERGE

    Move beyond.In todays business environment theresno room

    for compromise. With VMware, IT departments canuntangle complexity and enable a more agile

    enterprise without sacrificing service levels for

    solutions, were revolutionizing the way IT serves

    the businessand providing a clear, pragmatic

    path to cloud computing.

    Go to The Source. vmware.com/movebeyond

    2010 VMware, Inc. All rights reserved.

    CIsCO | in depTh

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    CIsCO| in depTh

    Bringing buine olution to life

    Whats it going to take to become the worlds #1 ITcompany? Difficult to say, specifically. But its safe toassume simply selling customers a hardware/

    software networking solution and moving on wontget us there.

    Me ad me,

    cstmes at Cisco

    to help them get the

    most out of their

    network investments through

    solutions that address CEO care-

    abouts and CIO and CTO priorities.And as software accelerates the

    capabilities of networked

    environments, the network is fast-

    becoming the center of

    intelligence that can be leveraged

    to create business solutions. In a

    nutshell, customers want trusted

    business IT partners, not just ITvendors.

    Thats where Ciscos Services

    comes in. Services play a crucial

    role in pulling together holistic,customized solutions that drive

    business outcomes across

    industries and customer

    segments. Advanced Services plays

    a key role here. Called a growing,

    strategic asset by John Chambers,

    our AS teams help customers

    identify, plan and solve their

    toughest business challenges.

    There is huge potential valuein tying together our products,

    software and services, as many

    customers are looking for ways to

    unleash all the business potential

    the cloud, mobility, video, and

    other trends are driving, says

    Parvesh Sethi, SVP, Advanced

    Services. Our job is to bring to

    life solutions that help customers

    get the full value of their Ciscoand infrastructure investments.

    Sethi believes that today, more

    than ever, maintaining close

    relationships with customers and

    knowing what keeps their leaders

    up at night is critical to our

    success. And our AS team is

    uniquely positioned to help

    Services do that.

    key ivestmets f Bette

    Bsess otcmes

    Comprised of more than 5,500

    professionals, with deep ties to

    Cisco partners, AS is well

    positioned globally to flex its

    broad architectural and delivery

    expertise, wherever our

    customers need us.

    Among the groups highestpriorities are overall customer

    satisfaction, with a strong focus

    on security, mobility, video, and

    cloud, and managed services.Traditionally, our bread and

    butter has been in planning,

    designing and building, and

    offering managed services

    around Cisco architecturesfrom

    service provider mobility to

    collaboration and data center,

    says AS Vice President Hans

    Hwang. However, over the past

    few years, we have greatlyexpanded the way in which we

    help customers solve their

    business challenges.

    Hwang points to strategic

    investments in:

    Business engagement

    Solutions

    New, cloud-based models for

    consuming IT

    We are looking at vehiclessuch as automating things that

    used to be done manually as a

    means of delivering services, he

    says. Customers are increasingly

    looking to Cisco AS to help them

    transform their infrastructures

    across the entire life cycle.

    Mmetm Mvg Fad

    Sethi sums up his organizationscompetitive advantage in two

    words: Expertise and relevance.

    We have the largest and

    deepest breadth of knowledge

    around key architectures, he

    says. Our expertise and skills

    with the products we support,

    when combined with our

    Consulting Services and

    Technical Services capabilities,give us the ability to take a

    April 2013 The VaePs Qatey 17

    f a, a w a.va@.

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    holistic view of our customers

    network environments andbusiness needsone that is

    simply superior to any similar

    organization out there.

    Proof that customers recognize

    this value: AS has been one of

    the fastest growing businesses

    within Services. In fact, AS total

    revenue nearly doubled in the

    past five years, with Services

    revenue representing about 11percent of total company

    revenue then compared with

    about 22 percent today.

    Services will be a key growth

    area for Cisco, Sethi says. And

    our customers are starting to

    realize that AS is one of the tools

    they can use to address complex,

    top-of-mind IT and business

    concerns of CIOs and CEOs.The new, flexible Services

    portfolio, constructed around

    customer outcomes, is one

    testament to Services efforts to

    extend Cisco ties with customers

    as trusted business advisors.

    Bgg Capabtes t lfe

    To better understand how AS is

    helping customers use thenetwork to solve many of their

    business challenges, here are a

    few recent examples from high-

    profile customers:

    America MovilThe worlds

    second largest telecom turned to

    AS when it needed a long-term

    technology partner to reach its

    goals of achieving 70 percent

    Internet penetration in LatinAmerica, introducing enhanced

    video capabilities in the Mexican

    market, and consolidating its datacenters to enable more Cloud

    services. The result was a Cloud

    Command Center in Mexico (run

    by Cisco Services employees) and

    the installation of identical Cisco

    infrastructure in each of the four

    hubs where it operates (Argentina,

    Brazil, Colombia and Mexico). AS

    was chosen because it offered

    integrated solutions to meetAmerica Movils challenges,

    enabling it to roll out more

    complete IaaS services while

    adopting a number of Cisco

    solutions, including Hosted

    Collaboration Solution and WebEx.

    ToyotaAS conducted a two-

    day workshop to assess the

    security ramifications of

    creating a BYOD (bring your owndevices) strategy for the

    automotive giant. The goal was

    to allow employees to utilize the

    wireless devices of their choice

    safely and securely on the

    companys network. AS team

    members drew from their

    expertise in device and network

    management, coming up with a

    secure, holistic approach thatwas cost effective. In the process,

    AS created significant future

    services opportunity for a

    Unified Workspace Assessment

    and pilot, showing we could take

    the plan to the next level.

    MicrosoftAS entered into a

    service agreement three years

    ago with the software giant to

    design, build, and manage theMicrosoft Retail stores. Recently,

    a new concept emerged to build

    kiosks in malls around the

    United States and Canada to

    expand Microsofts footprint,

    and again they turned to Cisco.Over the years, AS has continued

    to grow the business, with

    awards from Microsoft for the

    quality of service. But last

    October, as Microsoft was about

    to launch Windows 8 and its

    Surface tablet, that service

    agreement proved invaluable.

    After receiving an urgent call

    less than 48 hours before launchthat numerous issues (all

    unrelated to Cisco equipment or

    designs) were detected at 35 new

    mall kiosk stores in the United

    States and Canada, AS quickly

    identified engineers throughoutboth countries and dispatched

    them to the respective malls to

    help the remote engineering

    teams test and turn up various

    broadband options. AS

    demonstrated the true value of a

    services-led relationship by

    implementing a unique solution

    that enabled Microsoft to

    successfully leverage its productsand brand in the marketplace.

    in depTh | CIsCO

    We have the larget and deepet breadthof knowledge around key architecture.

    18 The VaePs Qatey April 2013

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