Value Streams and the Scaled Agile Framework

1www.cprime.com

PEOPLE | PROCESSES | TECHNOLOGY

2www.cprime.com 2www.cprime.com

Value&Streams&and&SAFe

Sue Shreve – cPrime SAFe Practice Lead, SPCT4, Enterprise Agile Coach and Trainer, CSP, CSPO, CSM


After&the&Webinar…

We&will&send&directions&to&collect&the&PDUs&you&will&earn&from&attending&this&webinar.&

We&will&also&send&links&to&the&recorded&webinar&and&presentation&slides&once&they&are&posted&online.

Submit&your&questions&in&the&chat&box&at&any&time&and&We&will&address&them&after&the&presentation

For&more&information,&visit&www.cprime.com


Migrations, Add-Ons, Licensing, Training, Optimization and more

Atlassian, VersionOne, AgileCraft, Innotas and more

Contract to Hire, Consulting, Full-time, Executive Search and more

Scrum Masters, Product Owners, Scrum Coaches and more

Transformations, Scaling, Assessments, Planning, Coaching, Training, Advisory Services, Change Management and more

AGILE

Who&is&cPrime?



Today’s&Presenter

Certifications• SPCT4• SPC• CSM, CSP• CSPO• ICAgile Certified Professional

Enterprise Coach - ICP-ENT• ICAgile Certified Professional

Coaching Agile Transformations - ICP-CAT• Innovation Games Certified Yellow BeltEducation• STANFORD UNIVERSITY,

• M.S., Mechanical Engineering• Lockheed Honors Program.

• SAN JOSE STATE UNIVERSITY• B.S., Civil Engineering• Graduated with Great Distinction.

• AGILE COACHING INSTITUTEwww.agilecoachinginstitute.com• Integral Agile Wizard• The Coaching Stance• Leading from the Next Level• TCS Coaching Circle

Sue&Shreve&–cPrime&SAFe&Practice&LeadAgile&Coach&and&Product&Management&Executive&with&over&20&years&experience.&Areas&of&particular&expertise&include&enterprise&Agile&transformation&– training,&coaching,&Scrum&Master,&also,&application&life&cycle&product&management&in&commercial&enterprise&software&and&platform&development.&Possesses&strong&skills&as&a&leader,&mentor,&coach,&achieving&great&success&in&developing&high&performance&teams&using&a&blend&of&technical&knowledge&and&leadership&ability&with&a&constant&focus&on&customer&satisfaction.&Assisted&in&enterprise&Agile&transitions&at&Syniverse,&Greendot,&LG&Electronics,&Philips&Medical,&Greenplum,&CIG&insurance,&othersOne&of&first&35&SPCTs&globally&– passionate&about&how&SAFe&provides&alignment&and&traceability&from&Architecture&and&Business&Initiatives&down&to&development&and&release.&&&Certified&Scaled&Agile&Framework&(SAFe)&Program&Consultant&Trainer&(SPCT),&Certified&Scrum&Professional&(CSP),&Certified&Product&Owner&(CSPO),&Certified&Scrum&Master&(CSM)&Strong&expertise&in&coaching.&Completed&courses&through&the&Agile&Coaching&InstituteM.S.&Mechanical&Engineering,&Stanford&University


AgendaTodays&discussion:

! Identifying&Value&Streams&• What&are&they

• Why&are&they&important

• How&they&fit&it&in&the&SAFe&Implementation&Roadmap

• Value&Streams&and&Agile&Release&Trains


Poll&QuestionHow&many&ARTs&have&you&launched?

a) None,&but&thinking&about&it

b) None,&but&no&plans&currently

c) 1J2

d) 3&or&more


Your&Agile&AdoptionWhere&are&You?Your&Agile&Adoption&is&Evolving…

Current&State:• Traditional&and/or&ad&hoc&iterative

practices

• Some&Agile&Teams

• Mostly&Agile&Teams

Motivation&to&change:• “Burning&Platform”• Continuous&Improvement

• Somewhere&between


The&Scaled&Agile&Framework


SAFe&Implementation&RoadmapIdentify&Value&

Streams


Value&Streams

1.&&&What&is&a&Value&Stream?

2. Why&do&we&need&to&identify&Value&Streams?

3. How&to&identify&the&Agile&Release&Trains&(ARTs)?

http://www.scaledagileframework.com/identify\value\streams\and\arts/


What&is&a&Value&Stream?

A"Value"Stream"is"a"sequence"of"activities"that"deliver"value,"goods"or"services,"for"example,"to"a"customer.

! It&offers&a&holistic&view&of&how&work&flows&through&a&system&from&“request&to&receipt”,&&“order&to&deliver”,&“quote&to&cash”&or&“cradle&to&grave”.

! It&starts&with&a&trigger&such&as&a&request&for&goods&and&ends&when&the&good&are&received&by&the&customer.&

! The&Value&stream&contains• The&people&who&do&the&work

• The&systems&that&they&develop&or&operate

• The&flow&of&information&and&material


Why&is&it&Important&to&Identify&Value&Streams?

Fundamentally,&we&want&to&understand&how&work&flows&across&the&system&that&delivers&value&to&the&customer.

Your&company&may&have&grown&organically&and&rapidly&under&market&pressures• Aligned&around&functional&groups&or&departments,&or&regionally,&maybe&through&

acquisitions&

As&a&result&there&may&be&• Lack&of&clarity&on&prioritization• Many&handoffs

• Less&alignment&between&business&and&development

• Basically,&not&considering&the&system&as&a&whole,&a&suboptimal&system

By&aligning&around&value&\ shorter&time&to&market,&higher&quality,&better&productivity

We"Define"Agile"Release"Trains"aligned"on"the"Value"Streams


Functional&Silos

Value"Streams:"

SalesProduct&Dev. Service Fulfillment Finance


Conduct&A&Value&Stream&WorkshopCarve&out&time&for&a&specific&workshop:• We&will&

• Rough&out&a&few&Value&Streams&at&a&high&level&to&give&context&for&the&VS&you&want&to&focus&on

• Decide&which&area&you&want&to&do&first&– higher&visibility&with&clear&products&or&services,&leadership&support,&collaborating&teams

• Spend&focused&time&– small&but&representative&group,&business&and&IT• 1J2&days&as&needed,&could&be&a&series&of&workshops,&room,&postJit&notes

• Goal:&Create&the&Value&Stream&Flow• Deep&enough&but&not&too&deep

cPrime&SPCs&can&help&with&a&Value&Stream&workshop&identification&and&analysis.


Types&of&Value&StreamsOperational"Value"Stream:Depicts&how&value&is&created&directly&for&a&customer,&end&to&end.&Operational&value&streams&use&software&and&hardware&systems&

Development"Value"Stream:Does&not&provide&value&directly&for&the&customer,&but&the&development&value&stream&is&how&the&systems&that&are&used"in"the"operational"value&stream&are&built.&Development&value&streams&support&or&enable&the&operational&value&streams.

Systems used&in&the&Operational&Value&Stream, developed&by&the&Development&Value&Stream


How&Do&you&Identify&the&Operational&Value&Streams?

Look&for&the&following&things:

What&products&or&Product&Lines&are&you&selling?• What&are&the&tabs&or&categories&of&products&grouped&on&your&website?

• What&events&happen&that&cause&a&customer&transaction?

What&are&the&high&level&processes&of&your&IT&organization?&• Who&are&your&internal&customers?

• What&business&processes&do&you&support?


An&Example&

• A&popular&website&that&sells&Music,&Books,&Audio,&Video• They&sell&and&manage&online&courses• They&also&book&and&manage&events&all&over&the&world


Value&Stream&Type&J OperationalOperational&Value&Stream&– Depicts&steps&to&provide&goods&or&services&to&the&customer

Customer

FulfillmentCatalog/Selection

BillingCustomer Management

Manage Events and Courses


Identify&the&Systems&Identify&the&systems&that&are&developed&to&support&the&operational&value&stream

Customer




CRM Catalog/Selection Billing/Finance Fulfillment Scheduler


Development&Value&Stream




CRM Catalog/Selection Billing/Finance Fulfillment Scheduler

People&that&build&the&systems

Development&Value&Stream&– People&and&steps&to&develop&new&products,&systems&or&services&capabilities&that&enable&the&operational&value&stream


The&People&that&Build&the&Systems

Platform,&catalog,&billing,&fulfillment&&65&People&&&

Systems&for&Managing&Online&Courses&50&People&

Systems&for&Creating&and&Managing&Events&&30&People&


Defining&Agile&Release&Trains&for&the&Development&Value&Streams

ART&2:&&Online&Courses

ART&1:&&Platform&and&Catalog&and&Events

Systems&for&Managing&Online&Courses

50&people

Platform,&Catalog&&and&Events

95&people


Poll&QuestionHow&many&people&do&you&have&working&on&your&larger&programs?a. 20\30b. 31\40c. 41\50d. 50+


Recap

You"may"find"your"organization"is"aligned"around"functional"silos

Conduct&a&Value&Stream&Analysis&workshop&so&that&you&can&align&the&ARTs&around&the&delivery&of&value

• Identify&the&operational&value&streams&that&support&delivery&to&the&customer

• Name&the&systems&that&support&the&operational&value&stream

• Identify&the&People&who&build&these&systems&and&determine&the&best&way&to&align&them&with&one&or&more&Agile&Release&Train

Define&the&ARTS&• Organized&around&subsystems&and/or&capabilities

• Minimize&dependencies• Size&50J125&people


Resources&and&Further&Readingwww.scaledagileframework.com Articles&on&Value&Streams&and&Implementation&Roadmap

Value&Stream&Mapping,&Karen&Martin&and&Mike&Osterling,&McGraw&Hill&Education,&2014

www.cPrime.com \ We&can&help&you&scale&your&Agile&Practices&with&SAFe!


Thank&You!

QUESTIONS?


Congratulations!&Your&training&is&worth&1&PDU&PMI&PDU&Submission&Process&\ Follow&these&instructions&to&report&a&claim&for&a&Component&event&offering&1&PDU.&

1. Access&CCRS&and&log&in&if&you&have&not&already&logged&into&PMI.orgA&list&of&your&credentials&displays&at&the&left&side&of&the&screen.Click&Report&professional&development&units&(PDUs)&to&begin&the&process.&

2.&Select&the&PDU&Category:&Cat.&A&and&Activity&Type:&Find&an&Activity&(course&or&event)&from&the&dropJ down&list&choices.&Click&Next&to&continue.&

Enter&provider&number:&2925,&Activity&Number:&WA276&

3.&Click&Search&and&your&Activity&will&be&shown.&

4.&Verify&the&Activity&Title&and&enter&the&Date&Started,&Date&Completed,&and&number&of&PDUs&to&claim.&The&PDU&number&should&exactly&match&the&PDUs&from&the&Activity.&Select&the&checkbox&that&confirms&“I&agree&this&claim&is&accurate”.&5.&The&confirmation&page&displays&stating&whether&the&claim&was&accepted&or&not.&You&may&click&Report&Another&Claim&to&continue&working&with&claims&or&perform&other&tasks&in&CCRS.&

6.&DONE!&


THANKS&FOR&JOINING!

Be&on&the&look&out&for&our&follow&up&email!

Want&more?&Contact&[email protected]

Value Streams and the Scaled Agile Framework

Software