Value delivered as promised - proaxia consulting group ag...Value delivered as promised Company profile of the proaxia consulting group ag. Dr. Peter Lindtner CEO, President of the

www.proaxia-consulting.com

Value delivered as promised Company profile of the proaxia consulting group ag

Dr. Peter LindtnerCEO, President of

the Board of Directors

«Digitalization means taking a fresh look at your business.

We design marketing, sales and service processes to

ensure your company’s success in the future. proaxia is a

respected consulting and solution partner for transformation

in the automotive and discrete manufacturing industries.»

Dr. Peter LindtnerCEO, President of

the Board of Directors

Your partner for business and ITManaging complexity and supporting innovative business models is

what drives us. We design the processes within your company as well as

those that support your partner relationships so that your business can

grow and adapt to changes in the market.

Class-leading in the automotive industry and discrete manufacturingproaxia is a leading consulting partner in the automotive sector and in discrete manufac-turing. Our particular strength lies in planning, designing, implementing, and supporting SAP solutions. Our in-depth knowledge of the industry together with our technical expertise make us your strategic partner for complex IT projects. We support you throughout the lifecycle of vehicles, systems and high-value industrial goods.

A leader in marketing, sales and service Our consultants specialize in marketing, sales, distribution and service processes, and spare parts logistical support processes. We have an in-depth knowledge of the busi-ness, are familiar with the technologies, and design IT solutions that optimally serve your business goals.

Experienced in the implementation of innovative digital transformation strategies We are familiar with the transformation taking place in industrial value chains and in your customer touchpoints. We can help you develop a future-oriented strategy for your company.

Our innovations benefit from the experience gained from our many previous projects. It also benefits new business models and makes workflows more productive. We use state-of-the-art technologies to shape successful digital transformation.

Our expertise ranges from designing business models, processes and solutions through to implementing and supporting applications.

Excellent in software development and application managementOur Technology and Support Center consol-idates the experience gained from our many development projects. This expertise finds its way into the design of customer-specific solutions and innovative proaxia solutions. It is the basis for effective support for and expansion of your applications.

International, but still close to you We combine all the benefits of being a medium-sized company with an international presence, a comprehensive range of services and a high level of innovation. We maintain close customer relationships, thanks to our clear structures and direct contact to management.

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www.proaxia-consulting.com www.proaxia-consulting.com

proaxia stands for valuesChallenging projects that deliver sustainable added value for our

customers are our passion.

We are convinced that only people who share the same mentality can

work together successfully. This is why we are committed as a team

to sharing the same values in whatever we do. Our consultants have many

years of industry and consulting experience. They work internationally

and have excellent communication skills.

A trust-based partnership that guarantees your successComplex projects require a relationship based on trust and a reliable partner. We promise expertise in industry-specific processes, a focus on sustainability, and complete identifi-cation with our customer‘s project objectives. Our services support your business objectives optimally.

Experienced and highly motivated employeesAll of our consultants have spent many years working with business processes and industrial value-added chains, as well as with SAP appli-cations and technologies. Their expertise and enthusiasm are a critical factor for successful project outcomes.

Enthused about innovation We delight in creativity. In our projects with customers and our collaborations with our research and implementation partners, we remain committed to the development of successful innovations on all aspects of digital transformation, the Internet of Things, and mobile and cloud technologies.

Among the best We are respected in our markets and rank among the best in the industry. Some of the credentials that define us are: a long-standing SAP partnership, and expertise in SAP back-end systems, new SAP user interface techno-logies, architectures and processes.

Results count Our work methods are rigorous yet at the same time flexible. Our own set of methods ensures that our work is tightly structured and results-oriented.

Passion forcustomers

Trust andrespect

PerformanceorientationTeamwork

Integrity

VALUES

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«Seamless communication is the number

one success factor in the automotive business.

We orchestrate marketing, sales and service for

a variety of brands worldwide.

Innovative solutions, along with our own development

center and an experienced support organization,

are our key to delivering successful projects.»

Rainer LenkAutomotive Europe

Jan PedrasAutomotive APAC

Günter LasserAutomotive MENA


proaxia is a respected strategic partner of the SAP ecosystem for

the automotive industry. The retail vehicle industry is highly dynamic

and demands consistent, globally available data and end-to-end

processes throughout the vehicle lifecycle.

We develop future-oriented processes and system architectures

uniquely tailored to supporting your business.

SAP for Automotive – best-in-class solutionsWe are a leading global consulting partner for all SAP automotive solutions:• SAP Dealer Business Management (DBM)• SAP Vehicle Management System (VMS) • SAP Warranty (WTY)• SAP Service Parts Management (SPM)• SAP Vehicle Insights (VI)• SAP Hybris: Commerce, Marketing, Sales,

Service, Hybris as a Service (YaaS)• SAP Fiori for User Interfaces• SAP Leonardo (IoT)

Marketing, sales and service in the automotive industry

Global Distribution Distribution in Market Sales Usage and Replacement

Play

ers Sales Organization of OEM Retail

Distributor Fleet Provider

VEHICLE LIFE CYCLE

Proc

esse

s

Customer and Vehicle Relationship Management

Service Parts Distribution Mobile Service

Warranty Processing Internal Workshop

Used VehicleSales

Vehicle OrderManagement

Vehicle Distribution Dealer WorkshopVehicleSales

Service PartsSales

Rental, Leasing,Fleet Management

Managing complexityThe global automotive business depends on integrated processes. Different brands in different markets and countries as well as all process participants – from the manufacturer through to the dealer – have to be integrated. We design integrated solution concepts in close collaboration with customers at all levels of the automotive value chain. We streamline and improve the flexibility of landscapes characterized by heterogeneous solutions. We integrate into these IT landscapes SAP standard solutions, customer-specific extensions and innovative proaxia products as well as specific solutions from vehicle manufacturers and third-party suppliers.


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proaxia DBM|E – Tuning for your SAP Dealer Business ManagementWe are developing proaxia DBM|E in a strategic partnership with SAP.

This innovative solution is based on SAP DBM and extends the system

with industry and brand-specific features, and some additional innovative

functions:

• proaxia DBM|E Core offers features that ensure the optimized use of SAP DBM, based on best practice experience and innovative enhancements that benefit all DBM users.

• proaxia DBM|E Industry Component provides interfaces and functions that cater for specific industry sectors such as fleet suppliers or construction and special vehicle dealers.

• proaxia DBM|E Brand Layer provides interfaces to integrate SAP DBM with OEM systems and brand-specific functions.

• proaxia DBM|E Partner Managed Cloud makes SAP DBM available as a private cloud solution.

DBM|E Core

proaxia DBM|E

DBM|E

Industry Component

DBM|E

Partner Managed Cloud

DBM|E

Brand Layer

SAP Business Suite powered by SAP HANASAP Dealer Business Management 8.1

proaxia DBM|E – a partnership of SAP and proaxiaproaxia has entered into a unique strategic partnership with SAP. Its objective is the joint development of proaxia DBM|E. This close cooperation makes additional functions and adaptations readily available for certain customer groups and markets while ensuring the integration of SAP Dealer Business Management with other SAP solutions. SAP and proaxia jointly consult to move forward the design and development of proaxia DBM|E.

The development of proaxia DBM|E makes provision for all current and future SAP platforms and automotive retail solutions.

proaxia DBM|E is being developed in accord-ance with SAP quality requirements and is certified by SAP. This ensures that its components are optimally geared to one other, interact robustly and provide a future-proof solution. Technological innovations are integrated at an early stage.

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Innovative proaxia solutions – especially for the automotive business

The availability of mobile technologies and cloud applications

creates new opportunities for marketing, sales and service processes.

Together with our partner companies, we deliver innovations that make

workflows in the retail vehicle sector more productive. We employ

the very latest technologies and tools from SAP and other producers.

Our proaxia solutions benefit from the experience gained from our

numerous customer projects.

proaxia VMS|E – making complex processes easy to useThe modern user interface offers innovative process management for the SAP Vehicle Management system. Users see only the data and functions required for their particular role.

SalesDriver – goal-directed distribution managementThis tool makes sales results predictable and controllable. An early warning system shows when your sales results are at risk. This allows you to plan and systematically implement KPI-based measures in good time. Along with the relevant key figures, the associated IT tool provides the essential drivers for the sales process and the starting points for training the sales team. SalesDriver works on all levels of the vertical sales channel.

proaxia Rental Add-On – rental business management simplifiedThe proaxia Rental Add-on supports and optimizes the rental of vehicles and accesso-ries, machines and systems. Complex rental processes are easily managed thanks to user-friendly “cockpits”. The solution covers capacity checking, contract management, invoicing, life cycle management, sales and cost analysis. proaxia Rental Add-On has been designed to work with proaxia DBM|E. In addition to rental and leasing, it therefore supports the latest subscription business models for vehicles.

Existing VMS actions are incorporated via VMS|E and appear in the modern user interface. This also allows the use of mobile devices such as tablets and smartphones.

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Distributor Sales Manager

Distributor Dispatcher

Distributor Admin

Distributor Finance

Distributor Logistics Manager

Distributor Logistics Worker

Dealer Sales Manager

Dealer Sales Person

Dealer Dispatcher

Transport Company

Insurance

External PDI

SAP VehicleManagement

System

Cockpit Search

ExpressProcessing

VehicleDetails

Work-basket

SAP-Gui SAPDealer Portal

Actions

proaxia

VMS|E

Vehicle Logistics

Vehi

cle

Purch

ase Vehicle Sales

«Consistent interaction with customers across all channels is

key to the success of manufacturing companies.

Digitalization makes it possible to radically realign

marketing, sales and service functions.

We implement modern business models that support

successful transformation.»

Rainer Soehlemann Discrete Manufacturing

Jörg BahnemannService and Logistics Solutions


Marketing, sales and service in discrete manufacturingproaxia is a specialist in the business of manufacturing companies.

More specifically, we understand the rapid changes in business requirements

being brought about by digitalization, cloud solutions and the Internet

of Things. We help you to realign your business, make effective use of new

technologies and successfully respond to competitive pressure.

Digital innovation – an opportunity for your businessproaxia is your strategic partner in positioning your business as an innovative service com-pany. We will work with you as you implement new business models, align your business processes and develop new service offerings. During implementation, we use enabling technologies such as web portals and remote monitoring, and create the in-house and inter-company networking functionality you need.

If your goal is a strong market position, just selling the best equipment is not enough. You also need to tailor your marketing, sales and service operations to meet the needs of each customer and their own specific market.

Proven SAP solutions – meeting your needs for the futureproaxia is a preferred implementation partner for SAP solutions. It doesn’t matter whether your needs are for a «digital core» or «digital innovation», you can rely on us to implement your requirements efficiently and effectively.

• SAP Hybris Commerce, Cloud for Sales, Cloud for Service, SAP Hybris Microservices

• SAP ECC with an emphasis on CS, MM, PM and SD

• SAP S/4 HANA • SAP Fiori• SAP Cloud Platform (SCP)• SAP Leonardo (IoT)

InvestmentNeeds Procurement Operations

Readiness Commissioning Maintenance

Play

ers

Production (OEM) Marketing & Sales Service OrganizationGlobal

RegionalLocal

Spare Parts Logistics

Plant and machine engineering

Medical devices

Instrument and component engineering

Proc

esse

s

Governance Processes

Support Processes

Modernization Phase Out

MarketingProduct

and ServiceManagement

Productand Service

Sales

CustomerSupport

RemoteMaintenanceand Service

Spare PartsLogistics

Field ServiceExecution

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proaxia – your partner for business and IT transformationDigital innovations are changing the business world at breakneck speed.

proaxia will design solutions for your company that offer maximum agility,

flexibility and networking performance.

All-encompassing strategy – coherent implementationOur service offering includes the development of functional strategies, implementation plan ning and solution design. proaxia coher-ently aligns marketing, sales and service solutions with the strategic aims of manufac-turing companies.

To help us do this, we develop sustainable technical concepts and sustainable solution architectures along the entire value chain. By implementing state-of-the-art technologies, we create solutions that optimally support your business.

proaxia – we integrate business and ITClose cooperation between IT and your specialist departments is vital for the success-ful implementation of your innovation goals. We view ourselves as an intermediary be-tween business and IT. Our all-encompassing approach guarantees the success of your digital innovation strategy and helps you secure a vital competitive edge.

Aligning and optimizing Planning and designing

Designing and implementing Structuring and managing

proaxia Services

IT strategies

Business transformation roadmaps

Operating models

Functional area and digitalization strategies

Target, solution and integration architecture

Process mobilization

Digital transformation and e-service design

Process, organization and master data improvements

SAP Hybris C4C for sales and service transformation

Portal solutions with SAP Hybris Commerce and SAP Fiori

Enterprise processes in SAP ECC and S/4 HANA

Upgrade and transition services (e.g. S/4 HANA)

Portfolio, program and project management

Global rollouts

Tenders (RFI/RFP)

Test and quality management

Procedure and models

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Coresystems Field Service Solution – digitalizing serviceCoresystems is a leading supplier of solutions for field service. With the cloud-based Mobile Field Service Solution, you can fully digitalize the service process.

In a joint innovation project with Coresystems, proaxia developed the SAP connector to provide tight integration of the field service solution in SAP ECC.

Our portfolio, which includes the field service solutions of our partner Coresystems, ensures full integration with your company’s SAP backend system.

proaxia Rental Add-On – rental business management simplifiedThe proaxia Rental add-on supports and optimizes rental businesses dealing in medical equipment, instruments and components, as well as in machines and systems. Complex rental processes are easily managed thanks to user-friendly «cockpits». The solution covers capacity checking, contract management, invoicing, life cycle management, sales and cost analysis.

proaxiaRentalAdd-On

Costs and revenues over the complete life cycle

Handling of equipments using asset accounting

Periodically invoicing of rental contracts (D, W, M, Y)

Service execution for mounting and dismantling as well as service

Determination of the utilization of the rental fleet

Rental objects are handled as equipments in SAP

Logistic execution for rental components

Inventory management using a non valuated rental plant

Simple overview of the rental fleet

Innovative proaxia solutions – optimizing your special processesMobile technologies and cloud applications have great potential for improving

the performance of your marketing, sales and service functions. Intelligent,

networked machines and systems enable you to digitalize your processes

beyond the point of sale. Together with our partner companies, we implement

innovations that make workflows more productive and link the SAP core

systems with mobile technologies and cloud applications.

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«We are more than just another consulting company.

Our customers appreciate us because we have in-depth

knowledge of their processes and we know how best

to implement solutions in their systems.

We are familiar with complex IT architectures. We use

the latest technologies to design solutions that

optimally support our customers‘ processes.»

Dr. Marcin GranowiczBusiness Technology and

Product Development

Peter M. BrakApplication Management and

Quality Management


Software developmentproaxia’s Technology and Support Center in Poland is our firm foundation for the development of customer-specific solutions and innovative proprietary products. We optimize your total cost of ownership by combining on-site and nearshore processes.

Software development – tailor-made around SAPWe use proven SAP development tools and the latest technologies to customize your SAP landscape and integrate third-party software components within it.

proaxia undertakes development projects from 20 to 3000 man-days in size. These projects require a methodical yet flexible approach. Our tried and tested methodology ensures the continuity and adaptability of the applications we develop. Communication during the project is in English or German.

Technological expertise

• ABAP, PI, LSMW

• SAP Cloud Platform

• SAP Fiori

• SAP HANA

• SAP Hybris

• SAP Leonardo, Internet of Things (IoT)

• Adobe Forms

• Java

• .NET

• iOS

• Android

proaxia has been certified by SAP as a «Partner Center of Expertise».

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Modular services – tailored to your needsMake use of our experts as an extension of your team by outsourcing individual applica-tion management services in whole or in part. You choose which services you require and we do the rest – from user support to the enhancement of your SAP solutions and interfaces.

Application managementproaxia supports your applications throughout their lifecycle – whether

they are proaxia solutions, SAP applications, interfaces or

customer-specific developments. We regularly achieve certification

as a SAP Partner Center of Expertise. Our experts see to it that

your applications are secure and offer you the freedom to strategically

develop your business processes and IT functions.

In application management, we specialize in the following processes: marketing, sales, service, purchasing and logistics with SAP standard modules (SAP ECC, S/4 HANA, Fiori, Hybris-Cloud solutions) and SAP automotive solutions (DBM, VMS, WTY).

User Support�

Application Support� Monitoring Extensions

Application Management Services

Providing external support for key users to free up internal resources

2nd and 3rd level support in German, English, French and Italian

Ticket processing with key users

Identification and rectifi-cation of faults during normal operations based on the Service Level Agreement (SLA)

Documentation and maintenance of the knowledge base

Ongoing monitoring and regular reporting of the SLA compliance level

Support for complex system environments to ensure optimum utilization

Problem analysis, solution finding, and implementation of customizing or enhance-ments to maximize process efficiency

Proactive improvement proposals to simplify and optimize processes

Preparation of test scenarios and execution of tests such as regression and integration tests

Transport management, system upgrades and patches

Functional and technical monitoring of business processes, workflows, interfaces and batch jobs during operation, with controlled escalation in the event of malfunctions

Automation of monitoring tasks

System analysis and tuning

Design and implementation of customer-specific extensions

Alignment with existing developments

Carrying out change requests

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proaxia and our partnersWe rely on partnerships that strengthen and supplement our capabilities.

Our aim is to implement excellent holistic solutions and to provide a one-stop

shop for our customers.

proaxia has been a SAP partner from the very beginning. We have many years of experience and in-depth expertise in the development and implementation of SAP solutions. Our consultants and developers have been directly involved in the development of SAP solutions and overseen a large number of new SAP solution ramp-ups.

Our extensive knowledge on all matters related to SAP ECC, SAP S/4HANA and SAP for Automotive is the basis for our outstanding solutions. We inte-grate SAP solutions, customer-specific extensions, innovative proaxia products – as well as specific solutions from manufacturers and third parties – into a unified IT landscape.

Strategic consulting in the automotive sector

Conceptual design and implementation of online portals, international websites, e-commerce solutions and mobile apps

Supplier of field-service solutions

Digital transformation and optimization of service processes

Strategy consulting and transformation management

Strategic partnership for international rollouts to and from the USA

HEC Lausanne

Research and innovation projects with Professor Christine Legner

Research and innovation projects with Professor Sven Pohland

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«Major changes are possible when you have a reliable partner.

Our entire workforce operates on

the principle of Value delivered as promised.

This culture creates stable business relationships

based on mutual confidence and provides

a solid foundation for projects that create added value.»

Willy Wolf CFO

Board of Directors

SAP and other SAP products and services mentioned in this document, and their associated logos, are trademarks or registered trademarks of SAP SE in Germany and other countries. All the names of other products and services are trademarks of their respective companies.

Facts and figuresThe proaxia consulting group ag is an international

business consultancy with headquarters in Switzerland

and subsidiaries in Europe, MENA and Asia. With

more than 200 consultants in the German-speaking

countries, Poland, China, Japan, Singapore, Indonesia

and the Arab Emirates, the company guarantees

the implementation and support of first-class solutions

and service concepts of a consistently high standard.

Established: 2008

Head office: Switzerland

Legal form: AG (public limited company) under Swiss law

Board of Directors: Dr. Peter Lindtner (President) Yoshihiko Maeda Willy G. Wolf

Employees: 200 consultants at proaxia Network of over 350 SAP consultants

USAMichigan• Detroit

EUROPEGermany• Nuremberg

Switzerland• Spreitenbach

Poland• Wroclaw

MENAUnited Arab Emirates• Dubai

ASIAChina• Beijing

Singapore• Singapore

Indonesia• Jakarta

Japan• Tokyo• Osaka• Nagoya• Hyogo

proaxia consulting group ag

Industriestrasse 176CH-8957 Spreitenbach

Phone +41 56 418 20 80Fax +41 56 418 20 81

[email protected] ©2018

Value delivered as promised - proaxia consulting group ag...Value delivered as promised Company profile of the proaxia consulting group ag. Dr. Peter Lindtner CEO, President of the

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