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Values and Ethics Discussion
David McGrawBusiness Services Division Director
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Values are important beliefs
and desires that shape
attitudes and motivate
actions.
Adapted from John W. Greggs (director of Controls & Accountability, UC Davis) Ethics presentation
2000 Josephson Institute, Ethics in the Workplace
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Integrity
Doing the right thing when
no one is looking
Fairness
(Safety & Trust)
Individual & Collective
Accountability
To ourselves & our profession
To each other
To management
To the Laboratory
Respect and Appreciation
for the individual
Ones expertise
Ones opinion
A persons uniqueness(Diversity is valued)
Reciprocal generosity
-We encourage responsible &
informed risk taking (judgment)
-We focus on positive reinforcement
BSD Shared Values
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Berkeley Lab Core Values
IntegrityResponsibilityRespectFairness
Excellence
Principles ofCommunity
Berkeley LabEthics Statement
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Integrity
Responsibility
Respect
Fairness
Excellence
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Benefits of Shared Values1. A sense of common direction for all staff & guidelines
for daily behavior
2. The social energy & esprit de corps that moves theorganization into action
3. Basis of individual and shared accountability
4. Basis of thoughtful decision making
5. A sense of stability & continuity in a rapidly changingenvironment
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Stated Values
Integrity
Responsibility
Respect
Fairness
Excellence
Perceived Values
Careerism
Play it safe
Lack of civility
Inequities
Good enough for government work
Are we, as leaders, really developing our team members to
create an organization of excellence?
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Relationship Between Values & PerformanceRelationship Between Values & Performance
OrganizationalOrganizational
ValuesValues
Harmony inHarmony in
ValuesValues
Discord inDiscord in
ValuesValues
Positive ImpactPositive Impact
On PerformanceOn Performance
Negative ImpactNegative Impact
On PerformanceOn Performance
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Effective codes of ethics flow from core valuesEffective codes of ethics flow from core values
which seek the best of an institutions culture.which seek the best of an institutions culture.
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Moral principles of duty and virtue that prescribe
how we should behavebehave; the foundation of our
internal control.
Integrity
Responsibility
RespectFairness
Excellence
Adapted from John W. Greggs (director of Controls & Accountability, UC Davis) Ethics presentation
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There is a big
differencebetween what
you have a rightto do and what is
right to do.Adapted from John W. Greggs (director of Controls & Accountability, UC Davis) Ethics presentation
2000 Josephson Institute, Ethics in the Workplace
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Its not about what we say, or intend, nor
is it simply a written code or a framed
credo.
Adapted from John W. Greggs (director of Controls & Accountability, UC Davis) Ethics presentation
2000 Josephson Institute, Ethics in the Workplace
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Thorny judgment calls
Dealing withChanging norms
Mixed messages
Ambiguity
Competing pressures
Business Ethics: Setting the Right Course Mary C. Gentile, Risk Management, Sept. 1998
Adapted from John W. Greggs (director of Controls & Accountability, UC Davis) Ethics presentation
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1. Who will be affected by my decision?
2. What general rules or principles underlie my decision? Are you handling similar matters
consistently?
3. What are the implications of my decision for the University and the Laboratory?
4. What does my decision say about my values? (We all know people who say one thing &
do another.)
5. One can be unethical without breaking the law.
6. What is right, what is fair and what is in your best interest may not be the same. Put your
bias aside.
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Influences employee behaviorInfluences employee behavior
Can help shape value systems that lastCan help shape value systems that last
a working lifetimea working lifetime
Can be one of a leaders legaciesCan be one of a leaders legacies
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Ethics & Corporate GovernanceEthics & Corporate Governance
To be truly effective, ethics must:To be truly effective, ethics must:
Be an integrated part of the organizational culture rather than an appendageBe an integrated part of the organizational culture rather than an appendagegrafted onto administrative systemsgrafted onto administrative systems
Be modeled by the leadership team, even when it is painful (audit disclosure)Be modeled by the leadership team, even when it is painful (audit disclosure)
Be designed to prevent problems before they occur & resolve issues whenBe designed to prevent problems before they occur & resolve issues whenthey arisethey arise
Prevent concealment or obfuscationPrevent concealment or obfuscation
Encourage recruitment & retention of the best & the brightestEncourage recruitment & retention of the best & the brightest
Increase public confidenceIncrease public confidence
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The real test of ethics and characteris whether we are willing to do the
right thing
even when it is
likely to cost more
than we want to pay.
Adapted from John W. Greggs (director of Controls & Accountability, UC Davis) Ethics presentation
2000 Josephson Institute, Ethics in the Workplace
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1.1. TRUSTWORTHINESSTRUSTWORTHINESS
HonestyHonesty
IntegrityIntegrity
ReliabilityReliability
LoyaltyLoyalty
2.2. RESPECTRESPECT
Civility, Courtesy andCivility, Courtesy and
DecencyDecency
Dignity and AutonomyDignity and Autonomy
Tolerance and AcceptanceTolerance and Acceptance
3.3. RESPONSIBILITYRESPONSIBILITY
AccountabilityAccountability
Pursuit of excellencePursuit of excellence
DiligenceDiligence
PerseverancePerseverance
Continual improvementContinual improvement
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4.4. FAIRNESSFAIRNESS
ProcessProcess
ImpartialityImpartiality
EquityEquity
5.5. CAR
INGCAR
ING The heart of ethicsThe heart of ethics
It is scarcely possible to beIt is scarcely possible to be
truly ethical and yettruly ethical and yet
unconcerned with theunconcerned with the
welfare of otherswelfare of others
6.6. CITIZENSHIPCITIZENSHIP
Civic virtues and duties thatCivic virtues and duties that
prescribe how we ought toprescribe how we ought to
behave as part of abehave as part of a
community.community.
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Establish shared valuesEstablish shared values
Establish a positive leadership climateEstablish a positive leadership climate
Develop self & othersDevelop self & others
Think strategicallyThink strategically
State & communicate your intentState & communicate your intent
DecentralizeDecentralize
Empower the work forceEmpower the work force
Emphasize continuous improvementEmphasize continuous improvement
Senior Leader ImperativesSenior Leader Imperatives
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Importance of Corporate ValuesImportance of Corporate Values
Let us suppose that we were asked for oneall-purpose bit of advice for management, onetruth that we were able to distill from theexcellent companies research.
We might be tempted to reply, Figure out yourvalue system. Decide what your companystands for.
Clarifying the value system and breathing life
into it are the greatest contributions a leadercan make.
-Peters & Waterman, In Search of Excellence
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Consider any great organization, one that has lasted
over the years, I think you will find that it owes itsresiliency not to its form of organization or
administrative skills, but to the power of what we call
beliefs (values) and the appeal these values have for
its people.
This then is my thesis: I firmly believe that any
organization, in order to survive and achieve success,
must have a sound set of beliefs (values) on which
it premises all of its policies and actions.
-Thomas Watson, Jr., CEO, IBM