VA CORE VALUES AND CHARACTERISTICS U.S. Department of Veterans Affairs
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VA CORE VALUES AND
CHARACTERISTICS
U.S. Department of Veterans Affairs
DEPARTMENT OF VETERANS AFFAIRS CORE VALUES AND CHARACTERISTICS
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VA Palo Alto Health Care System
80,000 Bay Area Veterans served
Growing health care system
New services
Major construction projects
DEPARTMENT OF VETERANS AFFAIRS CORE VALUES AND CHARACTERISTICS
“…to care for him who shall have
borne the battle and for his
widow, and his orphan…”
We care for Veterans. We honor them, we advocate for them,and we nurture them when they are in need.
New Challenges
• OEF/OIF
• More home health care
• Increasing Veterans need access to compensation
benefits
Technology helps but only you can bring change.
DEPARTMENT OF VETERANS AFFAIRS CORE VALUES AND CHARACTERISTICS
VA Core Values & Characteristics
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“I CARE”
Integrity
Commitment
Advocacy
Respect
Excellence
Trustworthy, Accessible,
Quality, Innovative, Agile
and Integrated
DEPARTMENT OF VETERANS AFFAIRS CORE VALUES AND CHARACTERISTICS
“Who we are”
Culture and Character
Serve as foundation and common
bond between employees.
Influence mission, strategy and
day-to-day operations
Core Value
DEPARTMENT OF VETERANS AFFAIRS CORE VALUES AND CHARACTERISTICS
Integrity
Integrated Ethics
Commitment
Magnet Journey
Advocacy
Veteran & Family Advisory Council (VFCC)
Respect
Civility, Respect and Engagement in the Workplace (CREW)
Excellence
Office of Process Improvement
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“I CARE” Aligned with
DEPARTMENT OF VETERANS AFFAIRS CORE VALUES AND CHARACTERISTICS
Characteristics
“What we stand for”
Help guide execution of mission Shape strategy Influence resource allocation
DEPARTMENT OF VETERANS AFFAIRS CORE VALUES AND CHARACTERISTICS
Trustworthy
Accessible
Quality
Innovative
Agile
Integrated
Access
Quality
Innovation
Efficiency
Satisfaction
Characteristics Strategic Plan
DEPARTMENT OF VETERANS AFFAIRS CORE VALUES AND CHARACTERISTICS
Be Proud…
…of where you work.
…of who you serve.
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