VA Companion Sponsor: Veteran Affairs Palo Alto Health Care System Develop a smart-home system to enable independence for veterans with polytrauma injuries. Help clinicians make the right decision at the right moment to enhance TBI veterans’ care and recovery process. 100 interviews in 10 weeks
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VA Companion - Hacking for Defense - Stanford 2017
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VA CompanionSponsor: Veteran Affairs Palo Alto Health Care System
Develop a smart-home system to enable independence for
veterans with polytrauma injuries.
Help clinicians make the right decision at the
right moment to enhance TBI veterans’
care and recovery process.
100 interviewsin 10 weeks
Meet the Team
Monica Chan Buvana Dayanandan Kian Katanforoosh Sarah Van Sickle
BS ME;MA Education
MSx GSB MS MS&E BS EE
Operations / Design Strategy Design / Data Development
Donna Slade(Industry Mentor)
Jonathan Sills(Sponsor)
Shelagh Davis(Sponsor)
Isaac Matthews(Teaching Assistant)
*****
Our Timeline
Week 0 Week 10Week 3 Week 6
Understanding:● What is TBI /
polytrauma?● Beneficiaries
Understanding:● Archetypes● Veterans’ care &
support system
Understanding:● Active and passive
cognitive assessment measures
Interactive
mobile
Application
Data and
Dashboard
Our Emotional Trajectory
Time (weeks)
Emotions
0 105
Weeks 0-3
Week 0 Week 3
What is Traumatic Brain Injury?
How do we define cognitive decline?
Total: 35 interviews
“Remembering a routine is very tough for me. I devise my own strategies to overcome my
memory issues” ▷ Mild TBI Veteran
Easy-scheduling for TBI Veterans
MVP #1
1. Clinicians want feedback.
Weeks 4-6
Week 4 Week 6
Who are the stakeholders?
Who needs to know what to best help TBI veterans?
Total: 65 interviews
“Improving quality of care is paramount to the VA”
▷ VA Polytrauma Unit Program Director
“Hypothesis #2
Include live data feedback to the clinicians
For Caregivers For TBI Veterans For Clinicians
MVP #2: Easy-Scheduling + data feedback
1. TBI is a wide spectrum2. App is not for all TBI patients
Weeks 7-10
Week 7 Week 10
It’s still a data problem!
We have to find a passive way to track data!
Total: 100 interviews
Customer Pivot: Narrowing Stakeholders
TBI VeteransCliniciansTBI Caregivers
The clinicians are the experts who can provide “Clinical judgement” about the veteran
“
Hypothesis #3Track veterans’ data passively;
Report data to a personalized dashboard for clinicians.
Minimal Viable Product #3
John Doe
Messages from John
I’ve got headaches
yesterday...
Schedule appointment with John
He is loosing his routine!
MVP #3
1. What data do clinicians really need?2. Live alerts and active metrics
CurrentMinimal Viable Product
Dashboard for Clinicians that aggregates data from smart tracking devices
“Cognitive decline is best understood through measures such as sleep, activity-tracking, and assessment scores”