V2 rca ne 9 may feb 2013 final part2 introduction to systems coaching 2

An Introduction to Systems Coaching

Gillian Forrester & Jan M Portillo

North East Coaching Network

9 March 2013

Outline• Introductions

• Introduction to a Systems Approach

• Designing a Partnership Alliance

• Toxic Communication

• Practising the Tool and Coaching Skills

• Introduction to Lands Work Tool

• Exploration and Reflection

Learning Outcomes• Identify the potential impact of being intentional

• Develop awareness and use of a systems tool to create alignment

• Practise key coaching skills of listening, questioning and feedback

• Explore how these approaches may be applied in practice

3

Ground Rules & Introductions

•Your name, role, organisation and experience of coaching

•What would you like from today?

•How would you like this workshop to feel?

•One thing you’re curious about?

•One thing you’ve learnt recently?

A Systems Overview

No one is an island……

We’re all part of complex systems...

A system is composed of many parts

And the sum is greater than those parts.

Designing the Partnership Alliance

• Designing a Partnership Alliance

• Creating atmosphere

• Sharing responsibility

Creating intentional and conscious relationships

Designing the Alliance

•Identifying the relationship’s ‘Third Entity’

What is a Systems Approach?

• Systems coaching works with the relationship.

• The coach’s job is to contribute to the skills of creating conscious intentional relationship.

• By revealing the system to itself, the coach helps the system see its own strengths, its obstacles, its potential.

• The underpinning philosophy is the system can find its own answers.

Systems Coaching

•Designing a Partnership Alliance

•Building rapport and empathy

•Asking open and curious questions

•Actively listening at level 3

•Being aware and attentive to non-verbal language, intuition

•Remaining non-judgmental

•Raising awareness and understanding

What happens when rapport breaks down?

• Contempt

• Stonewalling

• Defensiveness

• Blame

When do these 4 Team Toxins show up?

• What Team Toxins do you encounter most frequently?

• What Team Toxin are you most likely to use?

• What situations trigger it?

Good News! There are Antidotes to the Team Toxins

Lands Work

•A method for revealing the system

•Recreating the system visually

•Coaching process helps gain overview and deeper understanding

•Moves towards action

Steps to Creating Alignment

My Land,

Your Land,

Our Land….

Design Your Alliance

What did you notice?

What have you gained?

How might you use this approach?

Break time!

Creating intentional and conscious relationships

• What have you gained from today?

• What will you apply in your context?

• Come up with at least one way you could increase positivity in your role

Thank you for your participation!

You are cordially invited to the networking

lunch in the Brasserie!

Gillian Forrester

& Jan Portillo

9 May 2013