Ux test ideas

UX Assignment

Chris Spalton

Brief

Design, using whatever tools and processes you feel

comfortable with, a new user interface for a lift/elevator.

Here are some things to consider:

• it's for an office building with 300 floors

• there are a mix of users both those who work in the

building and those visiting

• there are 3 lifts in the building

Initial Thoughts / Assumptions Building this size would host multiple companies

so split it into 30 companies of approx 10 floors

each.

Reception for each company is on the lowest

floor of each ‘block’.

There are some communal areas such as Café,

Gym etc.

3 lifts : A B C

Lift software is smart enough to know quickest/

most efficient lifts / routes to ensure quickest

rides to each selected destination.

Initial Thoughts / Assumptions

Workers will already know the floor they work

on.

Access to certain areas will need to be

restricted to security / maintenance staff.

Visitors will know the company / person they are

visiting.

Deliveries would just need to visit the reception

of each company.

First Ideas

Traditional Physical Buttons COULD work, but

only for people who knew exactly what floor to

go to .

Due to complexity / size of building, touch

screen interface with search capability would

allow visitors to search for person/company they

were visiting.

Therefore (with the assumption that software is

smart enough) decided a touchscreen interface

OUTSIDE of lifts is the preferred option.

Initial Main Menu idea

Buttons to select either floor, find person, or find

facilities.

Traditionally laid out key pad, using same

principles as mobile phones to enter digits /

letters.

People are familiar with the layout so would be

natural to most.

However, lots of keys, and to find someone, it

would take a lot of buttons presses.

Chosen Main Menu

Main Menu screen is very simple, just 4 options

to go direct to floor, search for a person to visit,

search for a company to visit, select/Facility to

visit.

Very quick and simple to select initial option.

Added in ‘signpost’ so users know where they

currently are.

Due to size of building, lift might be far away, so

as soon as user interacts with the main menu,

the nearest lift starts to head to user current

floor, doesn’t wait for destination to be

confirmed first.

Option 1 – Select Floor.

Simple initial layout of

buttons. ‘Enter lift A’

message is displayed

once user confirms entry.

Added a Ground floor

button as that will be a

commonly used

destination.

Made confirm buton more

prominent. ‘Please use

Lift A’ message has time

until lift arrival. Made a

note that restricted areas

may need code to

progress.

Option 2 – Find Person.

Type in search using

keys in similar ways to a

mobile phone. Search for

company, then individual.

Too many clicks/button

presses.

Companies displayed alphabetically,

scrolls by holding down arrow. Once

company is selected, populates ‘person

list’ and person is chosen in the same

way. Floor is displayed for info, scrolls at

the same time as person field.

Option 3 – Find Company

Same concept / Principle as ‘Find Person’

option.

Companies are listed alphabetically along with

the floor number for reception.

Scroll with arrows, select and confirm.

Option 4 – Find Facilities

Same concept / Principle as Main Menu.

Big simple buttons that take you direct to the

facility you need.

WireFrames – Main Menu

Added in physical button in Braille for any blind

visitors. This would activate voice recognition IVR,

similar to a call/centre phone menu.

Option 1 – Select FloorInitial State Post Selection

Added in Breadcrumbs at the top

so user knows where they are. Total Clicks to choose destination =

5.

Option 1 – Select Restricted

FloorInitial State Post Selection

Once restricted area is selected,

user is prompted to enter

clearance code.

If Clearance Code is accepted then

lift continues, otherwise warning

message is displayed.

Option 2 – Find PersonInitial State Post Selection

User Scrolls with arrows to select

company.Once company is selected, person

list populates and works in the

same way.

Option 3 – Find CompanyInitial State Post Selection

User Scrolls with arrows to select

company.Once company is selected, lift sets

destination as tat companies

reception.

Option 4 – Visit FacilitiesInitial State Post Selection

Facilities are just big simple

buttonsChoose facility, hit confirm and

destination is set.

Inside Lift Control Panel

Display screen showing

Destination ‘Queue’ and

approximate timings.

If lift is called whilst in motion,

software will slot it into the queue in

the most efficient Slot.

3 physical buttons for hold doors

open, close doors, and call for

help. Set these as physical buttons

in case software fails and

touchscreen is unusable as a

result.

Inside Lift Control Panel Wireframe

Initial State Post Selection

Current floor is shown as lift moves

up and down. Each destination is

highlighted as lift arrives.

Here, a user has called the lift from

floor 64, so that has been slotted in

efficiently and timings to each

destination amended as a result.

End.