UX Intervention 7-19-2012

Luke ChardeAlbanyUX MeetupJuly 19, 2012

http://www.albanyux.org

http://www.albanyux.org

ComputersIncredibly FastError FreeDeterministicApatheticLiteralSequentialPredictableAmoralStupid

HumansIncredibly Slow

Error ProneIrrationalEmotional

InferentialRandom

UnpredictableEthical

Intelligent

The Five Planes of User Experience

http://www.amazon.com/The-Elements-User-Experience-User-Centered/dp/0321683684/ref=sr_1_1?ie=UTF8&qid=1342479712&sr=8-1&keywords=elements+of+user+experience

Each level depends on the broader strength of its predecessor.

http://goo.gl/pn22y

http://goo.gl/pn22y

http://goo.gl/pn22y

User PersonasResearch Based User Groupings

- Photo- Name

- Needs & Wants- Goals & Motivations- Frustrations

"How would Bill respond to this?"

http://goo.gl/cEsMZ

Usability TestingObserve. Feel the pain.

Silverback

Software

http://goo.gl/NSQxd

http://silverbackapp.com/

http://www.techsmith.com/morae.html

http://www.amazon.com/Usability-Testing-Essentials-Ready-Set-Test/dp/012375092X

Site Search AnalyticsSearch logs are a treasure trove.http://goo.gl/fVuu8

http://goo.gl/fVuu8

http://goo.gl/fVuu8

The Five Planes of User Experience

http://www.amazon.com/The-Elements-User-Experience-User-Centered/dp/0321683684/ref=sr_1_1?ie=UTF8&qid=1342479712&sr=8-1&keywords=elements+of+user+experience

Interaction & Interface Design Principles

http://www.amazon.com/Designing-Mind-Simple-Understanding-Interface/dp/012375030X

http://www.amazon.com/Designing-Web-Interfaces-Principles-Interactions/dp/0596516258/

UX Roles

UX Intervention 7-19-2012

Technology