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Utilizing Technologies to Ensure Compliance and Reduce Risk: We flag Complex & Risky Language in Documents Myran Hunter: Account Manager
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Utilizing Technologies to Ensure Compliance and Reduce Risk:

Dec 20, 2014

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Technology

VisibleThread

Our U.S. Account Manager Myran Hunter did a great presentation last night at Deltek. Myran's presentation was on on ensuring compliance and reducing risk for gov contractors. The event featured leading capture management technology experts who showed how to make smarter, more accountable, data-driven decisions

Take a look at our slideshare to find out more.


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Page 1: Utilizing Technologies to Ensure Compliance and Reduce Risk:

Utilizing Technologies to Ensure Compliance and Reduce Risk:

We flag Complex & Risky Language in Documents

Myran Hunter: Account Manager

Page 2: Utilizing Technologies to Ensure Compliance and Reduce Risk:

Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

About Myran

Myran Hunter

U.S. Account Manager VisibleThread, a strategic Partner of Deltek & Privia

Works with Strategic Accounts to: Help drive more efficient Capture and Proposal Process Provide Language analysis insights Establish better Language Heuristics for Winning bids

Prior to VisibleThread, was Market Analyst and competitive research analyst

Linked In: http://www.linkedin.com/pub/myran-hunter/2/45/979/

Page 3: Utilizing Technologies to Ensure Compliance and Reduce Risk:

Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

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©2013 VisibleThread

About VisibleThread – who are we?

4 of the top 5 US Gov. Contractors use VisibleThread

Strategic Partnerships Better Bid / No Bid / Teaming decisions

Clear Language analysis of responses

Win Theme validation in responses

Starter Compliance matrix

Page 4: Utilizing Technologies to Ensure Compliance and Reduce Risk:

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Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

Today’s Agenda

I. Are you Compliant?

II. Are you Compelling?

III. Are you Clear?

Page 5: Utilizing Technologies to Ensure Compliance and Reduce Risk:

©2013 VisibleThread 5

Are you Compliant?

Page 6: Utilizing Technologies to Ensure Compliance and Reduce Risk:

Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

6So, what is a Compliance Matrix?

Page 7: Utilizing Technologies to Ensure Compliance and Reduce Risk:

Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

7This?

Solicitation Requirement RFP Section Page Status Page OwnerThe contractor may be required to travel in support of some CLINs, as identified in the attached PWS. Estimated travel costs associated with routine tasks shall

be included within the applicable CLIN for travel.

1.1.1 2 Open TJ

The purchase of hardware, software, telecommunications, and Cloud Computing services is not covered in this requirement. However the contractor

will have to interact with third parties regarding the resolution of issues and/or provision of these services in the course of supporting this requirement.

1.1.4 3 In Process BJ

The contractor shall perform the effort required by the resulting task order on a firm fixed price and labor hour basis by CLIN as proposed in Section B.12, Draft Section B Tables. Travel and Other Direct Costs (ODCs) will be estimates with not to exceed (NTE) dollar amounts for each base and option period.

1.1.5 4 Closed 18 RK

ABC Company ProposalGovernment Solicitation for Cloud Computing Services - Solic. # GS248R2040

Page 8: Utilizing Technologies to Ensure Compliance and Reduce Risk:

Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

8Or this?

244 Columns!

Page 9: Utilizing Technologies to Ensure Compliance and Reduce Risk:

Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

9Agree on Common Characteristics

• Typically created by hand

• Review each requirement (e.g., ‘contractor will’, ‘contractor shall’, ‘contract must’, etc.)

• Copy the text into a spreadsheet (or Word doc) - Copy/paste

Page 10: Utilizing Technologies to Ensure Compliance and Reduce Risk:

Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

10Can We Automate Some or All of the Process? If So, Which Steps?

Convert to MS Word

If solicitation is a PDF,

convert to MS Word.

1

Search

Using search, identify all

occurrences of ‘shall,’ ‘will,’ ‘must’

and other indicators.

2

Copy Text

For each occurrence, populate a row in the compliance spread

sheet. Include the page or paragraph number

and the text of the compliance statement.

3

Record Response Section Paragraph

Once all occurrences are in the spread sheet, then for each row, fill in the details relating to

where in the response we meet the requirement.

4

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Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

Yes, but…

it is a ‘starter compliance matrix,’ a starting point

Simplicity over complexity leads to speedy results

How?

Can We Greatly Accelerate the Initial Creation of the Compliance Matrix?

Page 12: Utilizing Technologies to Ensure Compliance and Reduce Risk:

Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

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©2013 VisibleThread

A ‘Starter Compliance Matrix’ in minutes …

Identify key requirement indicators - “shall, must, include, etc.”

content in the text

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©2013 VisibleThread 13

Are you Compelling?

Page 14: Utilizing Technologies to Ensure Compliance and Reduce Risk:

Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

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©2013 VisibleThread

Is your proposal Compelling & Responsive?

Keywords and win themes present in the Proposal?

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©2013 VisibleThread 15

Are you Clear?

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Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

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©2013 VisibleThread

How Clear is your response? Measure with Readability Metrics

Wordy and Unclear content from the Proposal

Loser Winner

6.98% Long Sentences 11.63% Passive Sentences

330 Words

42 Readability

34.88% Long Sentences 20.93% Passive Sentences

1,867 Words

26 Readability

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Baltimore, MD, USA | Dublin, Ireland | www.visiblethread.com

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©2013 VisibleThread

What we show you

Compare Readability metrics across multiple documents